Amacord in Isle of Wight

I had the Pollo Al Masala and all I can say is wow. Absolutely amazing, service was great. I would highly recommend Toninos to anyone.

This could be a wonderful little place but the service massively lets it down. We came for dinner, spent about two hours here (which in itself is unusual, as we're pretty quick diners) and had one drink the whole time. Empty bottles left on our table for the duration of the meal, had to ask for table water to be brought over. We had to ask for service each time we needed something. Our empty plates sat in front of us for 45+ minutes. Took over half an hour for one cocktail to be made, by which point, we had had enough and already had our coats on to leave. Never experienced such inattentiveness, and they can't even use being busy as an excuse, because the serving staff were stood around the bar area chatting or on their phones most of the evening. Some of the food was great. Some not so much. Avoid the pork belly Mac and cheese unless you enjoy eating lumps of fat. Avoid the bruschetta unless all you want to taste is garlic. And don't bother ordering the funghi chicken if you're hungry - it comes with 3 new potatoes. When we paid the bill, they didn't want to hear about how unhappy we were with the service. I emailed to feed back our experience, expecting that they would be happy to have a chance to rectify, but they just didn't bother to respond. Used to love this place but we certainly won't be returning.

We've been here many times. It's conveniently located and usually very reliable in terms of food and service. This time it was a disaster. Saturday night and staff pretty much equalled the number of customers (4 tables). Despite this, service was lacklustre and seemed to be a side distraction from whatever else the waiters were doing. 3 pizzas and one pasta dish arrived but all 4 were lukewarm. The pasta was almost cold so was sent back once we managed to get a waiters attention again. We were so disappointed we made a point in saying afterwards it really wasn't good enough and at that point had one dish deducted from the bill. This isn't the point of course, you go out to eat and enjoy your meal, not to have a discount. We felt the place was sadly neglected and staff totally disinterested. Very sad for a chain that has always been so good in the past.

Brilliant pizzas & service. We had a pizza each, including a spicy pizza off the specials board that was recommended by the waitress. They even fulfilled my request for one of the pizza’s to be extra crisp! The pizzas were the best I have ever had. I can’t recommend this restaurant enough.

We had a lovely meal here whilst holidaying nearby in Ventnor. My partner had the famous ‘life changing lasagne’ and I had the fillet steak - that was perfectly cooked! We only wish we’d had room for dessert. The staff were very warm and welcoming and we’d definitely visit again if in the area.