Anne of Cleves in Melton

Went for a meal last night after booking a table a few days earlier for 5pm. Got there to be told a few of the menu items weren’t available - would have been nice to get a phone call to tell us this beforehand. After ordering our server then came back and said they’d ran out of even more food so half of us couldn’t have what we actually wanted. Food then took 50 minutes to come out and glasses built up on the table even though there were about 5 members of staff behind the bar. When the food eventually did come out the steaks were dry and tough, fish and chips were soggy and the turkey burger was a wet mess. We were all that hungry we decided to eat as fast as possible to escape. Since leaving we then found out they have a ONE star food hygiene rating 🤢 the kitchen should be shut down! Can 100% say we won’t be returning ever again.

Nice pub, not great service…waited at the bar for 15 minutes watching one man struggle alone whilst others folded napkins. So we left thirsty.

Rubbish pub, not very many places to sit, food was crap, loads of tables reserved but nobody even on them for ages. Also hate pubs that have those stupid parking things. Would not recommend plenty of better options in the area.

Having only ever eaten here on one other occasion, where the service was not brilliant but the food was good, we decided to try this pub again with our friends around 2 years later. We booked for Sunday lunch via email, and upon arrival the problems started when they could not find our booking. We waited nearly 15 minutes at the bar before being found a table, so not the best start. After a lengthy wait, a waitress came to take a drinks order. My partner asked what the lagers were, and the waitress stared at us blankly and simply said she didn't know. Everything felt as though nobody knew what they were doing and we found the staff didn't understand what we were asking on multiple ocassions. After a moment, and a new waitress returned to us. After taking our drinks order, another staff member came to ask us if we were ready to order food. We said we were and she walked off, where we assumed she was going to get a notepad but she never returned and over 15 minutes later I eventually had to go up the bar to order as nobody returned to us. For the prices they charge you don't expect to have to keep getting up and the poor level of service. We ordered 5 roast dinners, which we waited for for nearly an hour. We were not told there was any wait on food at the time of ordering. When the food arrived, the portions were tiny. Myself and my partner felt mortified, as our friends had travelled to this pub to meet us when we saw the way the plates come out. I ordered the chicken and had 2 green beans on my plate. The portions were honestly tiny especially for the price. There was hardly any gravy on the plates and neither was there any stuffing as advertised. Nobody came to see if our food was okay and eventually when they did we were nearly finished. Two people in our party had beef which was cold and also a bit undercooked. When somebody finally came to ask if the food was okay when we had already finished, we explained there was no stuffing. The response was that he wished we had said sooner! We explained nobody had been to check the table during the meal and the bar was inaccessible. He asked us if we wanted stuffing now...after we had finished eating. He then reappeared with 3 small balls of stuffing... for a table of 5. By this point it had turned into quite a comical situation. When the plates were cleared the waiter scraped the plates onto one plate right in front of one of us and over my friends shoulders. The whole experience was just not up to standard. Upon paying, we complained and were given one meal free. The explanation was that staff were new and had much training, but for the prices being charged you expect a decent level of service. The atmosphere in the pub was not very good, the fire was unlit and no Christmas tree from what we could see. The attitude of the staff was rather 'giggly' and nobody seemed happy to be there. It seemed as if nobody knew what they were doing and everything was done at a snails pace. The whole experience was awful and disappointing. I would not recommend this place to anybody.

Five of us came today, the whole experience was very underwhelming, seemed a whole lack of communication between the staff and us, it’s like they found 8 strangers off the street and asked them to run a pub! waited ages for food, when it arrived it was fairly cold, and a really small portion for the money, so much so that we ended up going elsewhere for desserts, the stuffing balls were also missing off all five dinners, we asked and the waiter brought over 3 when we’d had our meal, yet there was 5 of us eating which felt like an insult!! Such a lack of professionalism, started cleaning the plates infront of us as well when im sure they have a kitchen located somewhere! Won’t waste my time in giving it a second go unfortunately

Rustic historic pub in the centre of Melton Mowbray, drinks priced reasonably and a lovely beer garden for when the weather is nice. Staff are friendly too, great atmosphere in the winter (very cosy and homely). Highly recommend if you're visiting Melton Mowbray and want to enjoy a nice drink in a traditional pub

Ancient watering hole close to the centre of town with welcoming ambience and good food. Dog friendly.

Wonderful friendly staff and very dog friendly, so amazing surroundings good food good staff and happy dog what more could you ask for

Beautiful place. Outstanding food. Experience only ruined a little by a very loud and drunk group of lads next to our table. The other visitors seemed lovely and the staff were amazing. We'll definitely go back.

Amazing food. The chef is incredible. Fantastic vegan food and meat options. The waiting staff were really friendly too.

Visited this pub this evening. Selection of beers included some local options which were truly impressive. Allowed to taste before I bought. The pub has a lovely historical feel about it and the staff were able to tell me the history of the building. As a footy fan, I needed a recommendation to a place to watch the footy, and they did not disappoint. I'd definitely be back here on my next visit. A lovely pub with lovely staff.

Easy to find on a first visit. Parking available. Place has a history and character. Lovely old building. Food was absolutely lovely. Server Alfie was attentive, funny but not intrusive. Just the perfect balance to make a meal out with my mam and sister special. Even nit being able to have cream and ice cream together didn’t spoil the occasion.

Very nice Sunday roast, friendly staff with great service,

Beautiful place really enjoyed it

Came to eat at the Anne of Cleves and for the 3rd time they could not serve the gluten free food on their menu, so we had to leave and eat somewhere else. Very disappointing,. Don't advertise a menu that you cannot serve

Fantastic tasting fish & chips. 👌

Lovely food at reasonable prices, good service with smiles, interesting building. Our daytime visit was marred by a group of loutish idiots who were drunk, loud and totally inconsiderate to both staff and other customers but that wasn't the pub's fault.

Nice proper pub food, cosy surroundings, good selection of beers

One of the best burgers in Leicester.

Huge portions, excellent value for money, friendly staff, huge selection of beverages. Veggies, vegans welcome 1000/1000 defo worth a visit just for the history alone.

Spectacular food and excellent service at this beautiful old pub. We were so impressed with the quality of the food, one of the best-prepared steaks I have ever had. The menu changes seasonally, retaining certain favourites while giving the chefs the opportunity to add new dishes focusing on high quality locally sourced produce. Despite the fact that it had clearly been an extremely busy day, the food was prepared with care, and was aesthetically impressive. The staff were kind, helpful and fun, and despite clearly working very hard, had time to build a rapport with us, and worked well as a team. Overall very impressive, and the surroundings are amazing, such a gorgeous old building with many original features of its organic growth retained throughout. Definitely worth a visit. Be sure to book. We were upset to see that some people had booked and then not turned up - so disrespectful of a small, local business, and a hard working team

Lovely pub food and tapas, pricey drinks but worth it for the atmosphere.

Great little pub with a fantastic history . We didn't eat here as had already booked a neal somewhere else. The menu had a great choice and the food looked great when we saw some being served to the next table.

Meeting friends for lunch, The Anne of Cleves was our choice that was a central meeting point , having each travelled from Northamptonshire and Nottinghamshire. It did not disappoint one bit. The staff there were very welcoming and had reserved a table for us. We were told that it was their new Autumn menu and there was so much choice. Between us we had the Fish which my husband said he could actually taste the beer in the batter which was so tasty and I had the Steak and Ale pie. Wow !!! The steak just melted in my mouth and the flavour was amazing. Thank you for a wonderful lunch experience.

Went here at lunch time for a drink and back in evening for a meal . I had vegan pie with chips and veg,husband had steak and ale pie. We both really enjoyed it. Great service friendly staff.

Nice food and was welcomed in by the staff shall definitely be returning.

Good food, ploughmans is huge, more oak inside than is in Sherwood forest.

Great for a drink , nice view from garden

Called in for a meal, waited one and a half hours! We managed to get bread and olives. The staff told us five minutes, ten at the most .fifteen minutes later still nothing! We paid for what we had and left. The staff didn’t know what to say, I did feel sorry for them , one gave me a drink as an apology . Will not be returning. We were one of many

What an amazing place. Really friendly staff, fantastic value for money. Obviously have a first class chef who makes from scratch. Excellent burger too

72yr old Disabled customer fined £125 and threatened with court action over parking in the pubs carpark. Walked from car to the garden gate entrance, spent quality time with lomg lost old friends. Enjoyed nice meal on a sunny Saturday lunchtime. Spent £50 in 2 hours. Found out 1 week later the company controlling the pubs carpark issued a large fine for incorrectly entering registration details. Went back to the pub several times to try to resolve, promised the manager would be in touch by phone. Nothing back. Emailed 3 times to Anne of Cleves and Everards brewery, totally ignored. No response. Tried to appeal the fine through the correct process, rejected. Anxiety and stress level at boiling point. Its not the folk who work in the pubs fault, this is the fault of absolutely ZERO customer care from the pubs management and the owners Everards brewery to think it is O.K. to completely ignore a paying customer's cry out for help. To not even bother to reply in any way, not even by email or phone. Good luck to you in future business, because you are going to need it. Disgusting customer service.

Just a quick drink, Enjoyed the beer garden.

Beautiful old pub nice staff and with lovely beer garden for those sunny days

The food missed the mark for some of our group. Fish pie was not good. Busy atmosphere, so a popular place, but I thought the teenager rushing around the bar on their scooter was irritating.

A hidden gem, we were expecting standard pub food but that isn’t what was served. Food delicious & service top notch … and of that wasn’t enough, the architecture is beautiful.

Let me start by saying that I really do want this pub and it's team to be successful. This is the flagship of the Everard's Brewery and deservedly so. A beautiful building with a great history and the best Pub garden in Melton. The beer and food is good, if on the expensive side for the area. The main problem that lets the pub down is the organisation and lack of a real leader. They often run out of menu ingredients and staff are oblivious to what is required or lack urgency, leaving tables or the bar to often be overflowing with plates and glasses. It honestly would not take much to elevate the pub to the levels it deserves

Excellent food at the right price and friendly staff. Good real ale. Six of us all had steaks and they were all cooked to perfection.

Lovely afternoon in the beer garden

Went on a Thursday to try the tapas .. very impressed we had 5 dishes and garlic bread between the two of us. Nice atmosphere and friendly staff.

Great place to eat and immerse yourself in a part of history. Food lovely. Good selection of cask beers and ales

Great little pub, good food, good drinks.

Very busy at times, but attentive staff make it a joyful, hassle free visit to this wonderful pub. Great food. Excellent ales. Well recommended!

Dishonest an hour and a half waiting for food and them giving up. A disgrace to the heritage of a once wonderful pub. I would love to remove this review but they couldnt care less

Food we had was lovely and well presented. I loved the old decor from that time and style on the inside. The beer garden is lovely and spacious, tables are not on top of each other like some pubs.

Great venue , great choice of food and drink and excellent services Took my mother and father and old aunt and the wife off course , on the way to Nottingham for daughter’s graduation stopped here to break the journey up . My father is a real ales man and great choice of beers

An OK pub with few drinks available. The food looked good however it was only the liquids I was interested in.

Had lunch at the Anne of Cleve's today, great food, service and atmosphere.

Such good food here. We all ordered different meals, but they were all awesome. Some great ales here on tap, shame I couldn't try them all. Friendly staff willing to go the extra mile.

Lovely historic interior coupled with a beautiful spacious garden. Great ales brewed nearby. My kind of pub. Didn't eat there so can't score the food.

Great lunch with a warm welcome for both us and our dog. Menu offered something for everyone. Hubby chose the pie which was full of meat which he said was very tender and I chose ham egg and chips the ham was home cooked and thickly sliced the chips were chunky and tasty the eggs were a little overcooked not enough dippiness for me but that was the only criticism.

Delicious food and great value. Will definitely return, especially as they are dog friendly (with a dog menu).

Great place to get a pint of everards tiger, fantastic beer garden

This is a beautiful place full of charm and plenty of history. We were made very welcome and ended up in the pub for nearly 4 hours staying for something to eat. The food is good and value for money. Variety of draught drinks is good, could do with a better range of malt whisky's for my liking. Would definitely recommend a visit to this pub. I am sure we will visit again. 👍

Sadly not as good as I hoping or expecting...Sunday lunch pre ordered as 7 of us Gammon was good. Beef slightly tough to chew, Barnsley chop when I managed to get a bite was tasty but even after requesting a steak knife I couldnt get into it... Desserts were nice tho We will pop in for a drink still but think I'll give sunday lunch a miss...

Lovely place with good selection of draft beers and cider. We stopped for lunch on a Saturday. Ham,egg and chips plus Cleves Burger. Absolutely lovely. Off the bone ham and lovely beef. Reasonable prices too - what's not to like!

We were visiting Melton Mowbray for the day and decided to have a meal and spend our money locally. From outside the building looks every bit the part of an historical town. Luckily they are dog friendly. Our order comprised of French onion soup starter, fish and chips and gammon with 2 fried eggs handcut chips. The soup arrived and I can only describe it as onion gravy with a bit of cheese sprinkled on top. When our mains arrived my partner's gammon meal looked OK. When it came to my fish and chips the meal went dramatically down hill. When I went to open the fish, oil oozed out of the batter. Pressing the fish all the way along, oil continued to flood out. The batter wasn't crisp, it was spongy. I mentioned it to a member of staff who then spoke to someone senior. She asked if there was anything else I would like to order. I ordered the chicken cordon bleu. I then proceeded to sit and watch my partner eat his meal. By the time my replacement meal arrived, my partner had finished his, so ineffect we ate separately. My meal was just about edible really, nothing to write home about except the prices charged. I was told that the chef said "the fish only came in this morning (frozen) and probably hadn't defrosted thoroughly, so there was probably moisture in it and will be better the next day" Really??? Although the staff were apologetic and handled it rather well, we don't feel it right to recommend this restaurant after our experience.

So I was looking for a nice Sunday roast as I'm new to the Melton area...I ordered the set roast beef dinner £18 and a pint of Sam Miguel totalling £21 so I was expecting something filling and nice for the money. I took my drink and sat down and it came to the table within seconds, which is never a sign of fresh food. It was presented like a gourmet meal but it was not good! It came with 1 Yorkshire pudding 2 strips of beef, a spoonful of veg and 2 roast potatoes which I could of snapped in half and barely cut with a knife they were so hard. All of which was barely warm. As a first time visit, I was very disappointed to say the least... I would not recommend it for the food although the staff were nice and the beer garden is a nice environment.

Wonderful old building. The lady behind the bar recounted the history of it. Had a good lunch too. Its on my revisit list. Fourth visit and never fails to impress. Both food and service excellent.

Great garden when the sun is out! Friendly staff and nice selection of real ales.

Excellent food!! Sunday's special is very recommended! Good prices

Interesting historic pub in this traditional market town. Excellent food but beware of the huge portions.

Fantastic find while attending the cheese festival. Called in on both nights we were there. Attractive, friendly, and busy. Good beer's and good food, mussels were excellent. Large garden, dog friendly and a pleasant place to unwind after a long day. Hope to visit again next year.

Very nice historic pub, friendly staff and nice atmosphere

Nice pub for lunch, pub garden, dog friendly

Lovely atmospheric pub, friendly staff, only had a drink in the pretty garden but would return for food based on first visit.

Good quality food and table service, plus a good range of well kept Everard's beers.

Great service on a very busy day. Nice food

Beautiful old pub with the prettiest beer garden. We visited a few pubs whilst on our day trip and this was by far the best. Great atmosphere and lovely food.

One of the best meals I've had for a long time.

Charming place and full of history.

It was lunchtime on a Tuesday, so quiet (apart from us). Lovely food and lovely staff!

Nice pint of Guinness. Lovely historic building. Ordered some home cut chips and cheese. The chips were fat and dry. The cheese they had melted on top was that plastic fake cheese you can buy from supermarkets. I would've expected better for £4.50

We called here while on holiday Definitely need to book a table if dining in. It was packed, but the staff did all they could to get us seated. Portions are a good size. Atmosphere very lively all round a good place to go.

Food was very nice but could have been hotter, the staff were friendly. I only gave 3 stars for service because we had to ask for desert menu twice, gave up waiting and in the end went and got them ourselves. I would go back because the service for the main course was great and the food was very tasty.

Fantastic food, great staff and a very cosy environment. I highly recommend it!

Great service and food, will definitely be going again.

Called in on Easter Monday, honestly because they were the only place we could find who did food on a Monday.We were absolutely thrilled with the food, it was first class, as was the ale and service. Well done to Simon and the staff, thank you for a lovely afternoon.

Anne of Cleves pub is amazing. Good food and great beer. Good service. Full of history and character. Absolutely spot on! 👍 Just a pity that tonight a loud, foul mouthed local man in a party of 6 adults and a child, was also in the pub. However, should you visit, I hope that he won't be there.

Amazing, proper old world pub with real history and character. Also serves proper beer!

Over the last two years we have only had the food once since we had a poor experience on the first ocsasion, but spending around £30 per month in the bar. We now do not use it as we have just received a parking fine for £100 from their car park because we were parked as we normaly do, but went into the estate agents next door who share the parking area mistakingly believing it was legitimate.

Characterful, with friendly staff. Be aware it doesn't open on Mondays, not even Bank Holiday which is a bit disappointing as their beer garden is stunning. Their new menu has good vegan options.

Fantastic pub, friendly service, decent live music, great food, in an ancient building. Loved it.

Great pub in Melton with free parking. The menu had good choice without being too big, and the staff were friendly. The food was excellent - the white bait was particularly delicious!

What an amazing find! Not only is the owner so passionate about the incredible building and its history the range of food and drink is next level. We ate like kings and queens, huge portions but each item was of the highest quality, locally sourced and executed perfectly. We would come back in a heartbeat 💓

Called for a drink and lunch whilst on a weekend away in our Campervan. Had nice pint and the seafood basket and homemade burger, both very nice! Dog friendly too 🐕 Would be nice to see a bit more about the history of the pub on display. Would call again 👍

Great place, had lunch here tried Fryday menu, very nice, best chunky chips I've ever had. Would happily have platefull of those on their own!. Doggie friendly and not just a sign to get people in, they actually fussed and gave water and treats. Very cosy and friendly, with excellent beer too.

Absolutely brilliant pub food and very reasonably priced. Will be going back.

First time here - it was Christmas, so busy. Bar staff were good, and prices very reasonable. Went with a bunch of people and everyone enjoyed. Didn't eat, but heard good things, will probably pop back for a Sunday lunch later this year.

Fantastic food and great service

Lovely food and very friendly and welcoming staff, would definitely recommend.

Fantastic little pub. Absolutely delicious steak pie and mash. Filled with large chunks of tender beef. Served with deliciously creamy mash and perfectly cooked vegetables. Highly recommended

Fantastic food and lovely staff. I'm so glad we came for lunch with friends, to this great gastro pub. The quality of the food was exceptional and the service was excellent. I'll definitely come again. 5/5

Great service and good food. Very friendly staff that made our large group very welcome.

Lovely pub - warm and comfortable with friendly staff and very well kept beer.

Had a filling and tasty lunch in what is a very attractive pub. Friendly service.

Stopped here for some respite while waiting an hour and 45 minutes for my train back to Leicester. Had some amazing soup of the day, even the accompanying bread was perfectly toasted and crispy. Had a fruit drink I just had to get the name of because it was so good. Wonderful staff too, interesting building history, a 10/10 memory of my time in Melton Mowbray I would definitely return again.

My husband and I are local but haven't eaten at the Anne of Cleves pub for a long while. The food was absolutely delicious - pigeon starter, pork cassoulet and I had the hake, possibly one of the best fish dishes I've ever had! Obviously the charm and quaintness of such an old pub go without saying, but the staff were great too and super helpful. Thank you for a lovely evening we will be back.

Beautiful old pub , very friendly staff food was ok and not overly priced. The mussels were lovely, and portions were a good size. All in all a pretty decent place to eat.

Originally went out to somewhere but it was shut so looked for a dog friendly pub on Google...it suggested here, and what a great suggestion. The food was excellent: cooked and not bingged in the mw. The beers were great tasting and served with a smile and patience; we were all made to feel so welcome but not as welcome as the most important member of the group, my boy Beano who loved his slice of posh ham (there was no sausage available) . We are a bit of a critical audience because I was a pub landlord for 30 years and my daughter is a chef in a pub a few miles away; we all agreed that despite it being our first visit we are definitely going to return again. Thanks for a great lunch.

Wonderful building draped in history. Good service and great food.