Antipodea At Jigsaw in Kensington and Chelsea

Average food - would not recommend

The food was cold and stale, very little selection especially for vegetarians. Hot chocolate made with water. The interior is old, used and just not nice. The view is fine.

For many years we have enjoyed a meal before a concert at the SSE Arena in the Restaurant. Nice layout, tables not on top of each other and always had been good Visited last week and although the layout etc the same, you now ordered via a tablet on the table Firstly the beer my husband wanted was not listed so had to go to the bar and ask for it The tablet was easy to use but the pictures of the limited food available were very misleading We both asked for the fish finger burger which in the picture showed large pieces of fish overlapping the bun, when it arrived it was 3 small fish nuggets very poor value for £14.95 we should have sent the food back but did not trust the kitchen, we did complain but the lady in charge of the restaurant could only apologise and say she would tell the chef. We will not be going back as better value food is available in the area

We popped into Rum Kitchen for a cocktail and it was fab. It was by chance- we were staying in a nearby apartment and had time to kill before we checked in but we ended up having a really nice time there. We had some nibbles which were really tasty and a load of cocktails from the happy hour menu which were great value and delicious. Well worth a visit!

We visited in August and decided to try one of their towers. The place itself is visually stunning and well-decorated. Initially, the staff were eager to seat us and helpful up until the point we placed our order. However, once our order was in, it became incredibly difficult to get their attention. When the food arrived, it was clear that the focus was on presentation. While everything looked impressive, the taste was a major letdown. Most of the items on the tower were underwhelming, and we left much of it uneaten because it was so disappointing. We also ordered their "homemade lemonade," which we would strongly advise against—it was equally disappointing. The overall experience was underwhelming, and things took a turn for the worse when it was time to settle the bill. While we expected the service charge to be included, the reaction we received when we asked for it to be removed was shocking. Service charges are *optional*, and while it’s fine to ask why we’d like it removed, we were met with interrogation and a condescending attitude from the staff member. She questioned us sternly, as if scolding us, which made an already disappointing experience even worse. We initially tried to explain politely that we didn’t enjoy the experience, but she kept pushing. Finally, I had to state outright that the food was terrible, the drinks were poor, and the service after we ordered had been lacking. Her response was even more frustrating and rude—she told us that she’d need a manager’s approval to remove the charge, and that we’d have to wait for the manager to come and speak to us. What should have been a simple process ended up taking 30 minutes and left us feeling embarrassed and annoyed. The entire experience was a disaster, from the food to the service, and especially the handling of the "optional" service charge. This visit left a bad taste in our mouths, and we would absolutely not return. We cannot recommend this place to anyone.