Asda in Stafford

Lovely food, delightful staff and a nice atmosphere. I had a large breakfast which was quite cheap for what it was and everyone else I went with enjoyed their food too .

Asda started the order extremely late, 2 hours after I placed the order with Just Eat, then missed 3 items off my order. I only ordered in the first place as I have norovirus and can't go out. Poor delivery driver was stood waiting for them.

3 hours 45 minutes late with 6/8 items actually missing from the order! Cheers Asda you mugs

always items missing beyond a joke now

I haven’t received my order but it says it’s been delivered ???

There are stuffs that's not on my order so need to check every single item and kind of glad that not one order was missing. First time got all my order available. Thanks.

order never arrived, have reported this to just eat

Very polite and on time 5 stars

1.5 hours for delivery and things missing 🙄

Really think it’s wrong. Just because u have an offer on, on Wednesday on just eat your account is set to no delivery’s. Where as if u go onto Uber eats it switched on for delivery.

Good for a quick bite when shopping

Brunch was lovely & hot 5***** Guy who served us was helpful and very polite Thank you 😊

Wonderful staff and beautiful breakfast food, cooked to perfection. We go every week. The staff are lovely Such lovely obliging staff 5* We went to thank them in person they are so good. A good advert for Asda xx

Hashbrowns & galazy cakes were missing

Missing key items, ordered as have been unwell and unable to get out to do any shopping.

Am so disappointed and disgusted with this services thatnive revived what the actual gel is wrong with this why charge so much money for 1 hour late arrival then my stuff al missing

no gin no corned beef no pizza delivery time got longer and longer I'm very annoyed won't be using Asda again any time soon!!!!!!!

The time kept changing and then at one point I couldn’t see the drivers location. I didn’t receive my noodles, but that’s not a massive deal. Just shocked at how late my order arrived

Ultimately disappointing as again I added a tip only to get 3 items ordered. It would’ve been more honest to cancel the order. All this will do is dissuade customers from tipping couriers smh. This isn’t on. The prices are already marked up with added service charge.

I don’t understand why your delivery drivers can’t read my address. Once again my shopping has been lost.

no white bread rolls delivered but paid for

Items missing, reported and was never refunded and never contacted.

Took almost 2 hour to deliver , not acceptable

I was really happy as the whole order was fulfilled. Thank you

Item missing and no refund given very disappointing but quality/dates of food was good

Item missing an no refund given very disappointing

items missing once again from Asda! very common occurance!

I've just had to re order as my tobacco and noodles was missing and now my noodles are still missing... not happy

did not deliver my tobacco or noodles. refund required

Order was delivered 45mins after in the initial ETA. Apart from that, all good. Driver was friendly

Groceries smelt of nicotine, won’t use again

kept changing time and when received items was missing. not worth it

Absolute disgrace. Order missing items. A compensation request was opened and they wouldn’t refund me. Never will I shop with Asda again

Yet again missing items from the order

ordered an hour or so before, hoping it'd be easier than taking my toddler. Just realised I didn't receive the squash either (just come back from work to pour myself a drink)

missing items, courier did not check receipt on collection and didn't notice that 12 1.5L bottles of water and 4 pints of milk were all missing off the order, that or it was stolen, getting it refunded but still missing water for work in the hot day, this is becoming a major issue with all these apps.

Items missing from the order, literally over half the items missing

always things missing when you order from stafford asda

Second time ive had a delivery and they hqve taken my items

Several missing items and just eat haven’t responded when claiming for missing items

Part of this this order was not delivered at all. Other items were fine. Would appreciate feedback

half the items missing no refund

this is the fourth time I have ordered from asda on just eat and they always seem to forget some of my items without offering a reason why I won't be using the service to order from asda again I definitely would not recommend it

i ordered pasta bake and pasta. and got gherkins and golden bread crumbs?

this is the 6th time I've order from asda and you've missed items off my order I will not be ordering from you again as it's becoming a joke

Missing items, not happy at all as I've still been charged for the missing items.

the bag is not sealed and half of my order is missing!! >:(

I am absolutely astounded and appalled. I did not receive 2 of my items totalling to over 10 pound. I requested for a refund for the missing items naturally and it has been denied. Money has been taken when I have not received certain items.

I was not happy i did not get the items i wanted

Missing 2 items AGAIN. This is so frustrating! Wont be ordering again! Asda do not seal the bags. The drivers can just take what they want

I didn’t receive a 6 pack of crisps in my order so only 4 stars from me.

Useless , items missing from order again, who do you employ to pick orders monkeys

I'm gluten free and lactose intolerant Wouldn't accommodate me at all. Wouldn't put a jacket potato on for me as it was before 12 Absolutely sh!t show

Staff at this Asda need to go blud, so many times these packers are leaving stuff off my order £13 worth of stuff they missed how can you be so incompetent

missing items late delivery. and shops now closed to get replacement items

2hrs late n 2 items missing not happy

Every time I order from asda it’s missing items and they declare that it’s been delivered. Other companies note that item isn’t available!

Absolutely ridiculous I ordered food for now in a holiday let I didn’t get milk or the ready meal for my dinner I’ve now got to go out and get something to eat

Undelivered items, again. Request for refund denied, again.

A third of the items where missing and this is the 4th time it’s happened but just eat won’t refund missing items twice now. Rang Asda and they said it’s down to just eat so my Nan who I order for is out of pocket and has to repurchase missing items

Literally half the order is missing and you have to submit a claim to get your money back for the missing items. This has happened both times I've ordered. It's incredibly annoying.

Paid £56 and didn’t get my order.

yet again items missing from my order, this happens everytime from asda

I’m actually starting to get annoyed I’m going to report you guys for wasting my money everytime I order I have at least 1 item missing this time , I’ve got 2 items missing worth nearly £6 . Very disappointed. Not even giving me refunds either

This order was not even delivered

I only recieved 4 of the 11 items ordered not happy items missing were …warburtons 4pk of tea cakes, skinny crunch mint and dark choc bars,skinny crunch orange and dark choc bars ,skinny whip toffe bars,large toblerone bar,7 garden gang bananas ,4 ok of pain au chic crossaints !!! Totalling £15.29p

Literally more than half of my order was not even delivered. Of a £38 order. £23 of it was not delivered. It really is unbelievable. The driver was also apparently at Asda for around 45 mins. Not happy at all. A complete waste of time and money.

Bad missing items and not even got refunded for them

Order was missing several items and the account credit wouldnt work then disappeared

I came in to get my daughter some pancakes and my son some chicken nuggets for a pound. We have this most weeks before or after swimming. Today I got asked how old my son is, he's 13 mo the old. I got refused food for him as he's under 18 months!! I was here last week and it wasn't a problem!! Where does it say a child has to be over 18months to get food for £1?!?! Disgusted!

Absolutely awful service. 4 items missing!!! My partner and I have Covid so tried to do the sensible thing and stop indoors.

not very happy as didn't receive all items I ordered

Shocking service from both parties!! The delivery driver didn’t even knock the door just left the bag on the door step and the store didn’t think to let me know my milk wasn’t going to be delivered all round shocking!!

literally half my items didn't arrive? what a waste of time

terrible things missing again xx

They are the worst supermarket to get from every order is wrong and they still charge you I would never order from them again and don’t think others should

Time kept getting pushed back, when the items arrived half of the order was missing.

missing items and refused refund I'm fuming

wrong items delivered at first but driver returned with the correct items later

Order took 3 hours from ordering. Store fault not drivers. I wouldn’t have ordered if I knew I would have been waiting 3 hours

2 hours late and missing over half the items. Did you guys just not know how to read orders???

recieved only about 50% of the order.

Yet again I have been sent the wrong order .

The driver was polite however the order was over an hour late, which would have been fine if half the items weren’t missing. Prices are already heavily marked up on the app however, I also tipped and it means I will have to spend extra to get the items I ordered. It is not fair that the cost is passed on to the customer as without us you really have no business. I think this is a sign to delete the app altogether.

Ordered 5 items only got 4 of them and took over an hour. REALLY not happy with this service.

two items missing totaling over £12 - submitted a refund request and was told I wouldn't receive a refund.....I am deeply disappointed and will not be using just eat again unless this is resolved and I am compensated appropriately

I ordered 5 items and only 3 turned up, and not the one that was most important. Really frustrating as I have to order my bulky items for delivery as I have no car and cannot carry them home.

It is saying online that this order has been delivered when it hasn't. Who do I contact about this because the entire delivery is paid for?

My items never turned up and this is the 3rd time I’ve had a problem with this store and just eat. They’re also refusing to give me my money back so I wouldn’t use

whole bag of shopping missing ,everytime I order with just eat ,items are missing

half my order was missing again this is really getting stale whenever I order it's same story

waited 2 HOURS for my order which was then missing an item. ASDAs just eat service is appalling now numerous occasions where orders have been cancelled, items missing or long waits. Terrible.

I was charged for two bags only received one and order took just over two hours to arrive. very unhappy

told me one time then delivered late and some items missing from order

Half my order wasn't delivered. The driver was 20 minutes late.

Order took over an hour to arrive and half the items were missing!!

¹ item missing but refund easily sorted - thanks

Ordered 3 items, had invoice email at 13.44 expected by 14.05 latest. After at least 3 delivery time changes and my order even being displayed as 'delivered' when hadn't arrived, my order finally arrived a 17.34, over 3 hours late! Very disappointed as it meant my plans had to be cancelled to accommodate for the delays.

Yet again the main thing that I needed for my tea isn’t here. So I don’t have tea again!

waited over an hour and a half