Based on 15.644 opinions finded in 6 websites
Based on 15.644 opinions finded in 6 websites
Nº 4717 in 7028 in City of London, Westminster
Nº 753 of 1079 Other cuisines in City of London, Westminster
Opinions
Bring back the original Doorman , the New York doorman. The doorman that opened this restaurant. He was the best. He made the whole experience better . Bring back Daniel.
Kevin Daniels . 2025-01-14
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Amazing restaurant within a beautiful building great food and range of drinks. I had the steak frites and it was perfect
Dennis Adams . 2025-01-14
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Very busy (you need to book), but great location in Covent Garden, nice space and excellent, varied breakfast menu (all the standards, plus steak tartare, cassoullet....)
Andy Cullen . 2025-01-14
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Had a lovely lunch date with husband at Balthazar. Gorgeous food, great service and stunning interior.
AnneliePop Photography . 2025-01-14
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Great bustling atmosphere. I really enjoyed my meal but my girlfriend's main was a little cold. The food arrived very quickly which make me think it's pre prepared. The location to the theatres is great and for central London, the prices were decent.
Mark Malik . 2025-01-12
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What a wonderful place. Felt like I had gone back in time proper waiters, smart and efficient. Delicious food.
Julie Kidd . 2025-01-11
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Arrived at 5pm for our booking & it started off very well with the waiter introducing himself, taking the order, cocktails & starters arriving. After that, as the place got busier it deteriorated. Food was ok especially starters, although my main was warm as opposed to hot on arrival. Had to ask for the bottle of beer that had been ordered, empty main course plates left for over 20 minutes while we tried to attract someone’s attention. ‘Our waiter’ came back once & we asked to order coffee, said he’d be back shortly but didn’t appear, we weren’t even offered dessert menus. We eventually attracted someone’s attention & managed to order coffee which they then got wrong anyway. If someone introduces themselves as your waiter you really expect them to return periodically & make sure you have what you need & everything is ok, this didn’t happen so what is the point if they are too busy to do the job properly? Maybe they had staff sick/were short of staff as once they got really busy they couldn’t cope - I rarely refuse to pay a service charge but I did this time.
Sandra . 2025-01-11
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Yesterday, we had a pre-theater dinner at Balthazar Restaurant in Covent Garden. We were a group of seven and had made a reservation in advance. We were also assured over the phone that we could order from a two-course preset menu. However, upon arrival, we found a round table reserved for us that was much too small and cramped for our group. We approached a waiter to ask if we could change tables. Even though the restaurant was extremely busy at the time, the waiter and his colleague went out of their way to arrange a larger and better table for us. We were then informed that the two-course menu was only available for up to six people, as per their policy, and that we would have to order à la carte. I asked the same waiter once again if it would be possible to have the preset menu as promised over the phone, and he managed to arrange this for us as well. The service was perfect, and the food was absolutely excellent. It was a truly wonderful experience. Despite the busyness of the evening, the waiter made every effort to accommodate us and fulfill all our requests. His name was Stefan, and we want to expressly praise him and the restaurant. The ambiance was also beautiful, a mix of an old Viennese café and a French bistro. We had a very pleasant and relaxed evening before heading to the opera for our performance.
Ronald Reder . 2025-01-11
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Industrial food Probably the last time we eat here
Nitza Inbar . 2025-01-09
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Superb restaurant, highly recommend this place! Great decor, setting and atmosphere. Staff are friendly and welcoming. Amazing food!! Excellent cocktails from Eve the bar manager.Can't wait to return 👍
D F . 2025-01-08
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Great all round service and value for money
Lisa Marshall . 2025-01-07
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Very nice burger and onion soup
Ed Forster . 2025-01-06
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tasty. nice place for a fancy lunch.
Diana Savvatina . 2025-01-03
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Great fun place for a nice French meal.
Paul . 2025-01-02
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The staff greeted us kindly. Unfortunately, they couldn’t have our table ready when we arrived on time so we had to wait 10-15 mins. But we were given a nice corner table. We ordered from the fixed price menu: pumpkin soup, chicken and ham terrine, mussels, steak tartare, creme brûlée, and steamed Christmas pudding. Food was excellent on the whole. I think the mussels were a bit too creamy and didn’t need that much cream. But the quality of the mussels was very good. Jasmine tea was of excellent quality! Table wine was so, so and we should have trusted the waiter on this one. We wished we’d ordered better wine. Service was very good overall. Nice atmosphere, good quality food and tea. Cannot wait to go back and try the burger.
Pav . 2025-01-02
MORE AT Google
We arrived before our booking and they managed to offer us a table. Service was good and food as well. Starters portions were just right portions to share and taste.
Nahla Mouawad . 2025-01-01
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Been here twice now & enjoyed everything we've eaten. The best French onion soup I've ever tasted 😋
Russell England . 2025-01-01
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Beautiful restaurant. Nice French food
kenneth . 2025-01-01
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I had previously reserved the nutcracker special dinner for the 26th of December. Upon arrival, the waiter told me it is not possible to order it anymore because it is a Christmas day? Even though the dinner was supposed to be a festive one, how it was advertised on their website. Nevertheless, the waiter there barely spoke English, which led to more miscommunication. The service was also not the best. We got handed the desert menu without even asking for one and already waiting for us to order it. Overall, it was not a pleasant experience. The whole place felt tacky and overcrowded. I was expecting a more classy dinner than a ripoff of money for a small chicken breast. Would not go there again.
Danielius Gi . 2025-01-01
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Great food in a beautiful parisién style setting ! 100% recommended !
Claudia R . 2024-12-30
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Service was nice and the atmosphere was ok. … the food unfortunately was as if the chef hated French cuisine entirely. Unseasoned potatoes in the chicken dish, the fish dish was leaving a lingering grease trace on your palate… just not worth the price, at all. I’m sorry. It’s the second time we come here and the first time made us return, unfortunately for the last time, most likely
Clement Gavrila . 2024-12-30
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Enjoyed a lovely meal here the service was very good. Wide selection on the menu.
Heather Phipps . 2024-12-30
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Look and feel is almost exact to it's NYC sister. Food was great, service was spot on and informed and the decor was festive. I would suggest a bit more music but overall, worth a visit. We had the lobster and avocado cocktail which was excellent and very rich as well as the classic French onion soup which was good (could have used more cheese on top) and for the main we shared the cout de bouef, frites, creamed spinach and Brussel sprouts. The steak and fries were great. The creamed spinach was poor and the sprouts with bacon could have been a star if they were roasted...I'd still suggest a visit.
RH . 2024-12-29
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Great atmosphere with good food & excellent Bloody Mary . Huge fish counter - we had brunch & eggs Benedict were excellent. Did see smashed glass cleared off floor & same brush used to sweep off table… although it was sanitised afterwards
Bethan Archer . 2024-12-29
MORE AT Google
Food was good but service was not good. We got seated (got a reservation at 7 - supposedly reserved their festive menu available from the booking time 12-7pm) but when we sat there the festive menu as booked was not presented on the table. And it was so hard to get the waiters attention just for us to get the festive menu we booked and wanted. 20 mins later a waiter came and he said it’s only available till 7 but I showed him my confirmation so he has to go and ask the manager. And minutes later they came back with a festive menu. Such a waste of time. Food was good but service was not matching the restaurant at all
Loislaulife . 2024-12-29
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I was attending a birthday party. The room is a bit too small for 21 of us. The waiter who service us is very friendly and attentive.
annt . 2024-12-29
MORE AT Google
We dined on Christmas Eve. The service was appalling from the host to the server not a member of staff took any pride in their work, smiled or seemingly wanted to be there. We constantly had to chase up our waiter to take our order. Starters arrived before our drinks etc. The food when it did arrive was tremendous but this great restaurant really is falling short and until the staff remember how to do their job it’s best avoided.
David Siequien . 2024-12-26
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Really nice evening meal , very busy but service was great and food very nice .. would recommend this place ..
mike willden . 2024-12-25
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Had a celebratory lunch here after law school final exams. Was very quiet during the lunchtime, perfect for reading. Oysters were delicious. The champagne list was limited, yet the glass I ordered was still decent and complemented the oysters very well. Ordered the Moules Frite as an entree, which is my favourite dish in general, so I am particular about it; the mussels were of excellent quality, not rubbery, very tender, and the broth was light, yet flavourful — perfect to dip the chips. I dined at the Balthazar in my hometown of New York City as well, and each location possessed different strengths in their dishes. I think the London location has better-quality seafood than the New York one.
Hia Chakraborty . 2024-12-25
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Terrible service, takes an age just to get served. Food was average. The place has really gone downhill.
Rohit Rana . 2024-12-25
MORE AT Google
Amazing food, amazing atmosphere but the staff make it. Would definitely go again. Booked in advance, which is a must. Very busy, everything was perfect
martine . 2024-12-24
MORE AT Google
This was my first visit to Balthazar, and it was a truly memorable experience. From the moment we arrived, we were warmly welcomed at the entrance by a greeter, followed by the maître d’, both of whom were absolutely lovely and made us feel instantly at ease. Although we didn’t have a booking, we were fortunate enough to secure a walk-in table. It was a cosy, circular table tucked away, providing a sense of privacy while still allowing us to soak up the lively atmosphere. The restaurant itself is stunning, with an elegant interior and a vibrant buzz that creates an inviting ambience. The staff were exceptional – knowledgeable about the menu, attentive, and genuinely friendly. They struck the perfect balance of being present without being overbearing, and we never felt rushed, even though the restaurant was bustling. The food was another highlight. Despite arriving very quickly, it was cooked to perfection. I chose the sea bream, which was absolutely delicious – beautifully prepared and full of flavour. Overall, it felt like a truly special dining experience. The combination of the welcoming service, the exquisite food, and the beautiful setting made for an unforgettable visit. We were made to feel like valued guests, and I’m already looking forward to returning.
Louise Cowan . 2024-12-24
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Great food. Lovely waiters, but not enough, so having to race around to keep up!
Patricia . 2024-12-24
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Mushroom risotto was excellent. Great food, service and atmosphere. Very pleasant venue.
Atanas Sabev . 2024-12-24
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I just love Balthazar- a must do if you’re a tourist or even resident in London. It’s a feast for your eyes and palette the minute you walk in. Great cocktails, great seafood (but also lots of veggie and meat options), comfortable seating and the servers are great. It’s not quick dining but it gives you time to enjoy your food and each others company. I had the starter seafood platter and it was huge for only £26! We spent around £70-80 per head with bread, mains and wine. Have a drink at the bar as well as it’s a nice experience too. I’ll be back again and again
Lorna J . 2024-12-24
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Great food, lovely Christmas menu but service was a bit poor. No birthday wishes and a disgruntled waiter at the start.
Benjamin Sherry . 2024-12-24
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No one in the party could compliment the food. My turkey was more of a lame duck of a dish. Looked like a French brasserie, tobacco stains and all, but did not deliver the quality of food that you find in the real thing. The stench in the men's loo rivaled the stink of a festival loo. The guy who served us was pleasant and professional.
Arthur Cefai . 2024-12-23
MORE AT Google
Food and service were great, and the drink!
J L-F . 2024-12-22
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The meat was not cooked as we wanted. Little Even though we requested it cooked, it came cooked. The waiter contradicted us that it was cooked. He replies disrespectfully, "As you wish." It is very busy and anyway the customer approach is not nice at all.
Sinan Erdoğan . 2024-12-22
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Used to be so good, now the food is below average!! Once a delicious burger with a french twist is now Inedible.
Budoor Bahareth . 2024-12-22
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Just wanted a drink in the bar. There were about 4 empty seats at the bar and 2 high top tables with 2 chairs. The host was reluctant to seat us and checked and rechecked his book. He then asked for my phone number and name. I was puzzled as to why he needed that information and wondered if every other patron in the bar needed to provide that. My friend and I had just come from the theatre. It was busy but there were empty seats. We were finally sat in the corner, against the wall at of the end of the bar. We were ignored by the bartender for several minutes and he finally took our order (a glass of wine, a Grand Marnier and an appetizer). He continued to schmooze with other patrons. When we were ready for drinks again there was a new bartender and she was just as curt as the other one. We couldn't help but think that we weren't the demographic that they wanted as patrons. Extremely rude staff, absolutely not worth your time or money!
Sandy Quinn . 2024-12-21
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We had our Christmas party here, but unfortunately, the experience was underwhelming. The food was very average, and there was a mix-up with the steak order—one staff member got it wrong, while another insisted we had ordered the fillet. I ended up eating it, but it was tasteless and disappointing. Overall, not a memorable dining experience, and I didn’t even bother taking pictures—it would’ve been embarrassing.
Tristan Myfanwy . 2024-12-20
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Food was great, but service was worse I have ever experienced. I had to wait over 20 minutes to get a drink after I was seated. The waiter had no idea what the menu was, it was jus like he just started work and walked into the wrong restaurant. I struggled to get through the meal as I had to ask for everything. Made me feel very uncomfortable. Having tried to contact the restaurant direct but was unsuccessful so i just had to do it on a review.
George L . 2024-12-18
MORE AT Google
I did not feel good after the mussels, plus they were dry and some of them were bitter / had an unusual texture. I didn't finish them. The other dishes ordered by the people I went with looked OK.
Chris Goodenough . 2024-12-17
MORE AT Google
Four 'ladies of a certain age' out for a birthday meal on 7/12/24 one of the busiest days of the year. The restaurant was buzzing! We had such a fantastic time, made even better by the most wonderful waiter called Stefan! He was fun, kind, thoughtful and very, very patient. We had one late arrival but he made it all work perfectly! Thanks everyone for making it a really special evening.
Rosie Life . 2024-12-17
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Gorgeous restaurant felt really cosy and Christmassy even though it’s huge! Fab waiter and great value Prix Fixe (m-f until 7pm) Will def be back! Also a couple of celebrities spotted ◡̈
Ali . 2024-12-17
MORE AT OpenTable
Balthazar was very crowded the night we visited. Unfortunately, it was not a good experience. Seating was uncomfortable and you were elbow-to-elbow with your neighbors. The food portions were very tiny. The wait staff was not friendly. The final bill for our meal was astronomically overpriced. Just too many negatives for this visit for me to rate the restaurant any higher than I did
Jeffrey N . 2024-12-17
MORE AT TripAdvisor
Popped in for a quick lunch. We sat at the bar and enjoyed excellent food, drink, and service. The Nutcracker punch was delicious. Snuck up on me a bit but very festive and warming.
Chris Walker . 2024-12-16
MORE AT Google
Beautiful venue, intimate and warm setting. Server forgot our bread (which we paid for) until after the appetizers came out which was a bit pointless. Steaks are good quality. The tables are very close together.
Michelle . 2024-12-16
MORE AT OpenTable
A brunch no better than a hotel self-service breakfast made hours before. Poor quality and certainly not freshly cooked
David Reams . 2024-12-16
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I can say enough good things about this restaurant, service, decor and food. We were there on a Sunday afternoon, and had the table for 1.5 hours. We had a corner banquette space that was perfect for speaking and not being overheard. We had the salmon for a mains and crème brûlée for dessert. Plus a glass of wine and a non-alcoholic beer. The waiters were very efficient in taking orders. The food arrived very quickly. And I get it because in order to keep the restaurant ticking over, it has to be uber efficient. The salmon was flaky, moist and had a crunchy skin (I really appreciate this). I also had creamed spinach and loved it. The crème brûlée had a crackly shell on the top and the crème was perfect. We never felt rushed, and it’s a lovely atmosphere.
Lisa Payne . 2024-12-16
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Love the onion soup ! Great vibe
adi rebibo . 2024-12-16
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Always great. Lovely venue, and atmosphere.
Seb . 2024-12-15
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Wonderful service and wonderful food: Highly recommend.
Pilar . 2024-12-15
MORE AT OpenTable
Warm welcome Table was ok not too close to others but quite small Service was free sky and attentive Food was mediocre
Lisa Marie . 2024-12-14
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Balthazar London is a delight for those seeking a Parisian dining experience in the heart of the city. Located in Covent Garden, this restaurant combines a lively atmosphere with classic elegance, inspired by French brasseries. The interior design is welcoming and sophisticated, with antique mirrors, warm lighting and mosaic floors that recall the authenticity of a Parisian brasserie. The menu offers a wide selection of dishes. The quality of the ingredients is excellent, and the flavors authentic. The staff is attentive and friendly, always ready to recommend dishes and wines. Despite the liveliness of the place, the service remains efficient. Prices reflect the quality of the experience. It's not cheap, but the quality of the food and the environment justify the investment, especially for a special occasion. In summary, Balthazar is an excellent choice for those wanting a touch of Paris in London, with authentic cuisine and an atmosphere that transports you to another era. Highly recommended for elegant lunches or romantic dinners!
Marianna Cibelli . 2024-12-14
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Great atmosphere wonderful food and service also great cocktails
anna . 2024-12-14
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Delicious food coupled with efficient and friendly service.
Samer . 2024-12-13
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Whole evening spoilt by being rudely told to leave as “we were 4 minutes over” our allocated time, despite having to wait almost 20 minutes for our booked table. We wanted to order desserts, instead we had our bill placed on the table and told we have to leave. Will never go here again, can get good food elsewhere without the rudeness.
Vasoulla K . 2024-12-13
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I've been to the bar before, but this was the first time I've had a meal at Balthazar. Was extremely good! Food was amazing and they took care of my allergens. The group of was with all sang the foods praise! Drinks were very good as well so props to the bar tenders. Stefan our waiter was excellent, even when the food was coming out slowly he explained why(as former hospitality industry member I was fine and understood the restaurant was busy) but my colleagues aren't and they were ok with it all once explained by Stefan! Truly a master at his job. Over all an extremely good meal. I'd definitely go back another time!
Harrison Vanny . 2024-12-13
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Unfortunately we arrived for our reservation to be told that there our booking had been cancelled by open table 5 days ago! I didn’t do that, so what’s going on?? Had to wait about 20 mins beyond our reservation time to get a table but once seated then everything went well. Service excellent,food good .
Gail . 2024-12-13
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thanks , it was lovely service , lovely atmosphere , a little bit nosier than anticipated but " christmas all around "
Hrizantema . 2024-12-13
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Enjoyable lunchtime with family members pre Christmas. Food was ok, however fillet was overcooked . Service was fairly good until the end when it petered out a bit. Overall an enjoyable afternoon for all
Mel . 2024-12-13
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Great atmosphere near to Christmas. Great service and food.
Julia . 2024-12-12
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Had a reservation for a table of 12 at 3.30 on the 11th Dec for a colleagues leaving party. When we arrived we were advised the table was not ready - no apology . We could see the place was busy so we accepted this and went to the bar. Whilst at the bar we were told we were ‘in the way’ so were asked to move - which we politely did. Again no apologies. Despite now being stood right by the host, we had to continually enquire about our table and were told it will be a ‘few minutes’ - no apology. 40 minutes later we were finally sat at our table - no apology. By this point we were running late so all agreed to just have a main and leave. 15 minutes later we were finally acknowledged and placed our order. I opted for fillet of beef at a cost of £33 and sides were extra. When it arrived (with a member of staff shouting at the server that he was getting it all wrong) the fillet of beef was slightly larger than a golf ball. It was tasty, but not worth the price. The restaurant was chaotic, not pleasant, and the staff looked stressed. Overall it was a dreadful experience with no apologies, overpriced food and underwhelming service. I did ponder asking for a reduction in the bill (which cheekily had service charge added!) but as it was a colleagues leaving party, I didn’t want to further ruin the experience so we paid and left….
TM . 2024-12-12
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My workplace booked three tables at this place. We were sat next to each other at the restaurant. The wonderfull experience began when our table received our starters. We ordered the half crab which was less than half (but thats alright). We received one crab leg closed without the opener. But that was fine, as with the use of our powerfull hands we manage to open it. The crab arived at the table cold but that was also alight as it probably came straight from the river thames. We finished with our starters and we waited a wonderfull hour until I had to ask the waiter where are our mains. By that time the two other tables of our coworkers started to leave while we were still waiting for our mains. 3 steaks and fries. I think when going to the toilet at some point I saw the cow being rolled into the kitchen. The food must be so fresh. Lastly, I had the opportunity to receive a dual steak. Half of my steak was rare/blue and the other half was well done. Never had a steak like this before in my life. The experience was unforgetfull. I advice everyone who hates themselves to pay a visit.
Christopher . 2024-12-11
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too much noise, the two waiters who were in our area forgot about us all the time and were busy with other female guests. the steak was overcooked (should have been medium) the salmon was dry and boring. and the waiter rolled his eyes when we asked to buy bread and wine.
Michael . 2024-12-11
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Waited 35 minutes for our drinks. No one checked in on us to see if we were enjoying our food, if we needed anything, or if we wanted to order more drinks. Service was with a scowl, both waitresses were borderline rude. Asked for sauces to go with the frites which never arrived. I was excited to order desert and a coffee but over 90 minutes into our 2 hour table is was evident we weren’t going to have time for either. The bill and the card machine were brought too swiftly at that point. Absolutely shocked at how poor the service was and how rude the staff were. I live in London and won’t be back
Law83 . 2024-12-11
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Rather disappointing from a food experience which poorly reflected on the staff that work very hard and are very polite. It would be hard to make escargot taste so bland but they succeeded and the same can be said for the lobster and steak! The food really must improve!
Jon . 2024-12-11
MORE AT OpenTable
The restuarant was very busy as expected during the holiday season but having to wait 20 minutes to get two cocktails wasn't a good experience. We were half way through out starters before the cocktails arrived. The food was good though,
Chris . 2024-12-11
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My workplace booked three tables at this place. We were sat next to each other at the reuastarant. The wonderfull experience began when our table received our starters. We ordered the half crab which was less than half (but thats alright). We received one crab leg closed without the opener. But that was fine, as with the use of our powerfull hands we manage to open it. The crab arived at the table cold but that was also alight as it probably came straight from the river thames. We finished with our starters and we waited a wonderfull hour until I had to ask the waiter where are our mains. By that time the two other tables of our coworkers started to leave while we were still waiting for our mains. 3 steaks and fries. I think when going to the toilet at some point I saw the cow being rolled into the kitchen. The food must be so fresh. Lastly, I had the opportunity to receive a dual steak. Half of my steak was rare/blue and the other half was well done. Never had a steak like this before in my life. The experience was unforgetfull. I advice everyone who hates themselves to pay a visit.
Christopher T . 2024-12-11
MORE AT TripAdvisor
Everything literally fantastic. The service, food and value for money all spot on.
Christopher . 2024-12-11
MORE AT OpenTable
This was the only restaurant that dissapointed on our London trip. It was the one big expence and was average at best. I ordered the baked cod which was small and the skin rubbery. When we ordered a bottle of wine it was placed in an ice bucket 5 tables away behind us! Why? And getting topped up was difficult, had to keep asking! Really dissapointed by this overpriced chain resturant and would caution you to think carefully before booking a table.
David Stevenson . 2024-12-10
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Tables squashed together and very very loud atmosphere. I had a vegetarian main course which was very average. All in all a bit underwhelming.
Lindsay . 2024-12-09
MORE AT OpenTable
Only the title is French. 26€ for a poor plate of pasta. 10 minutes asking for the bill, then 15 minutes waiting to finally be able to pay, despite the fact that the waitress was in front of us, having eaten at the counter... No good points for this restaurant, which is extremely noisy
math Vincent . 2024-12-09
MORE AT Google
Great French restaurant on Russel Street Covent Garden. They have a really good menu and wine list. I’d certainly recommend the restaurant to anyone who likes French food. With thanks.
David . 2024-12-08
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Super service and super food. Never been disappointed with Balthazar. Very busy service, but the staff were up to it. Only negative was the rowdy table next to us. Fortunately, they were finishing dessert as we were seated.
Paul . 2024-12-08
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Los platillos bastante simples sin sabor, sin calidad.
Monica . 2024-12-08
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Had a late prix fixe lunch here and food was delicious with great portion sizes, soup could have been a bit hotter though. Our waitress was good. Being in the run up to Christmas the restaurant was very busy and table were booked for a set time slot, we still had to wait around 20 minutes past our booked time to be seated. Our overall experience was rather spoiled by being told in an unfriendly manner by the restaurant section manager that our time was up, we had already asked for and were waiting for the bill and would have finished in less time had we known our dessert selection was not available so had to make alternative choices all of which takes time and was not of our making. Her attitude left a somewhat sour taste on a good lunch, maybe we should have left in time before the bill!
Linda Snell . 2024-12-07
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The food was nice, but we felt rushed. We’d been served our starters and less than 5 minutes after we had our mains brought over. As you only have your table for a set time, it feels as if you can’t really relax and take your time. I think if you were to go on a quieter day, the experience would be a lot more enjoyable.
Abigail . 2024-12-07
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Baltazar by name, but most certainly not the Baltazar of New York We had steak frites …..the frites were tasteless & not hot. Steak tasted like it had been fried in pig fat , steak was tasteless. We asked for the check & it took ages for us to be able to pay & get out of there ! Such a disappointment! Regrettably a very poor experience, perhaps as it’s owned by the IVY group & not managed by the original Baltazar team it is just running on the the name & fabulous reputation of Baltazar NY.
Charlotte . 2024-12-07
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Really disappointed - our food came out within 5 minutes of ordering not a chance it was cooked to order. We had only just received our drinks and bread which we had to move out the way so our server could give us our plates, didn’t have a chance to eat any of the bread. I think you turned our table of 4 in less than 45mins! Felt very rushed and nowhere near as lovely an experience as we usually have here.
PAul . 2024-12-07
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Food was mediocre tbh. The fish dishes were overcooked.
Mags . 2024-12-06
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Good food, great service, impeccable service and pleasant atmosphere. It's good to book!
Lucia Olmedo . 2024-12-06
MORE AT Google
Food was perfectly fine. Although I did wonder if the Steak Tartar was totally raw?? Having ordered our drinks at the same time as our food, we were surprised when the starters arrived before the drinks which we had to chase up. And when they did arrive, we had to chase up a missing drink! After our main course, the bill was brought to us. We were a little confused as we had not been offered a dessert menu. When I asked for one, we were told we couldn’t have dessert as we had run out of time and there was a party waiting who had already been waiting 15 minutes. This just added insult to injury as we turned up punctually for our table at 19:00 and weren’t shown to our table until 19:35 - which is I guess is why we ran out of time and weren’t allowed pudding! Poor show Balthazar - we won’t be choosing to eat here again. I would recommend to any visitors waiting for their table, to ask for a menu to be choosing your food whilst standing around. It’s obviously beyond the wit of the Maitre D’ to offer this time saving activity!
Daphne Tonna-Barthet . 2024-12-06
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What could have been a disaster was turned around with excellent service from Adam, our waiter. After a problem with our booking for 5 we sat down 50mins late. However, in the interim, we were given a free glass of bubbles. Once seated, the food and service were excellent and turned our experience around. Two free bottles of very good quality wine and free puddings meant everyone left happy. The whole ambience was very good as you would expect given several Xmas groups were at the restaurant. We were on the set menu, which gave a good number of options for our party of 5.
Tony and Tracy . 2024-12-06
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Love it here. Foo and service good. Just so noisy!!
Karen . 2024-12-06
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Lovely evening. Delicious food, excellent service.
Renzo . 2024-12-06
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We were seated 30 minutes late for our booking then asked to vacate the table before our 2.25 hours were up, with a refusal to offer desserts!! The predinner drinks arrived after the starters with one missing! Then we were massively overcharged for 2 medium glasses of wine which then had to be corrected on the bill - None of which left the 5 of us overly impressed with the service !
Alison . 2024-12-05
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Great service and delicious food. Nicely decorated for Christmas. Tables are slightly overpacked so it's a bit of a squeeze and it does get noisy when it's busy. Great for a pre show dinner.
Tom . 2024-12-05
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Parisian style French restaurant with great lunch prix fix menu options.
Bryan Smith . 2024-12-04
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We had a tiny table for 3 by the door which was extremely noisy. Hard to get service and rather underwhelming experience.
Lucy . 2024-12-04
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Quite disappointed as was looking forward to coming here. Was a busy night but food was really sub quality for the price, I had French onion soup followed by lamb rump, soup was insipid, weak flavours, lamb was grisly. Decor/surroundings feel like you’re in a chain restaurant like Cafe Rouge (e.g. random French trinkets and nicotine colour stained walls). Service felt rushed, they bought the bill before we asked for it. When paying almost £200 for 2 people really expect a higher level experience, even in London. Definitely won’t go again.
Peter Watts . 2024-12-04
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We had dinner at Balthazar based on the reviews. I arrived and they told me to wait as my table was getting ready and forgot about me. Then the restaurant was so busy that the service was quite slow and long. The decoration and ambiance is quite nice and beautiful. Though we were quite disappointed with the food quality vs the prices. We had the salmon (26 pounds or so) and the chicken supreme (23 or so) and both were quite small portions and pretty average taste wise. For this type of prices, we expected better. We had some carrots on the side and this was bland. We thought of taking a dessert but the service took a long time and decided against in the end. We wouldn't come back as it felt as a very touristy expensive place.
Cyrielle AH-FA . 2024-12-03
MORE AT Google
Arrived to see disappointed people being turned away. Glad I booked! Welcomed warmly, with an almost apologetic reminder that the table was due back after 90 mins - which was fine as we had tickets the matinee at the Opera house a few mins away. Nice Sunday brunch available but went for the regular items for something to get through a fabulous 4 hour Opera. French onion soup hit the spot (although it was too good and I slightly burnt my mouth on the delicious melty cheese!!) Roast chicken chasseur was a comfort classic to add to the soup. Only time for a coffee before dashing to the performance. There is a buzz to the place that was surprising for a Sunday (well for me at least as I don't hit the west end at this time on a Sunday normally!) and the staff were warm and professional that was the cherry on top of this great meal out!
flyforfun . 2024-12-01
MORE AT OpenTable
Good experience all in all. Price / quality fantastic. Good atmosphere, with good service. 80/100
Lorenzo . 2024-12-01
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Generally it was a disappointing experience. Even though we made the reservation for three, the table we've been offered was far too small and there were plates and utensils for two. When we pointed it out, we've been shown to a table with three plates, which was exactly the same size as the previous one. No thanks to the first waiter, but our insistence that he won't be able to fit main courses, wine glasses, wine bottle all the other stuff on the table, we requested to talk with a superior, Stefan, who was kind enough to assist us to a bigger table, then we started to enjoy our night. The streak frites was a huge disappointment, the meat was really poor even though Stefan made everything in his power to cover it up, but the meat's taste was far from the softness and juiciness we've been expected from a place like Balthazar. Far from the experience we were hoping to get, to be frank, but we're grateful that at least one of the waiters were kind enough to cover all the negatives of the night.
Sena . 2024-12-01
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Most wonderful service from Stefan - highly recommended!
Helen Hurst . 2024-12-01
MORE AT Google
Second time in London and first time in Balthazar. No words, service is excellent, food is incredibly good, very well presented also. Ambient is really nice also, with the lights and the music. Best choice. I came with my wife, we ordered onion soup, roasted chicken and pancackes for dessert. Thank you, coming from Spain.
Julián Arráez Marcos . 2024-12-01
MORE AT Google
Fantastic ambiance and incredible food! We started with the onion soup, followed by oysters, moules-frites, and vol-au-vent. The onion soup was hands down the best I’ve ever had, rich and perfectly seasoned. The moules were absolutely sensational, served in a delightful garlic sauce. The service was exceptional, and I would highly recommend this place to anyone looking for a memorable dining experience.
Halima Averill . 2024-12-01
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