Based on 2.297 opinions finded in 4 websites
Based on 2.297 opinions finded in 4 websites
Nº 219 in 331 in East Staffordshire
Nº 8 of 9 Italian in East Staffordshire
Opinions
Went with the kids, brilliant service from Ruby. Food was nice and fresh, tasty
Paul Wyatt . 2025-01-16
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I was served by a waitress called Eve- who was incredibly friendly and helpful. she always had a smile on her face when she was serving us. I had a great experience & will definitely be returning.
Mario- 865 . 2025-01-15
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Food was lovely. Slight mix up with final bill. But staff were really good and sorted everything out quickly. We will be going again
Jacqui Myatt . 2025-01-15
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The pasta was absolutely scrumptious. I got really good service eve was really friendly and I will be definitely returning. :)
Jacob Rawlins . 2025-01-15
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Dee was very professional at her job, and catered to all our needs.
Paige Proctor . 2025-01-14
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We are regulars at the Burton branch Bella Italia and was served by Sophie today. She was so welcoming and lovely during our visit, and the food was delicious as always (gamberoni pasta being our favourite). We will be back soon!
Seoyeon Yoon . 2025-01-13
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Sophie was very helpful and made our experience at bella italia very positive.
Daisy Elizabeth . 2025-01-13
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Spicy sausage pasta was inedible, tasted off 🤢
Frankie Taylor . 2025-01-12
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Friendly and efficient service by Nikki, food came out promptly and was delicious, enjoyed our visit!
Natalie Harris . 2025-01-11
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Very nice spaghetti and meatballs😍 We were served by Kayleigh and she was great!!!
misty hudson . 2025-01-10
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my server was Kayleigh and she was very nice and helpful
Liberty Hudson . 2025-01-10
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Lovely friendly service from Kayleigh & Nicky! Fabulous food too! Thanks 🤩
Zoe Crosby . 2025-01-10
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Staff lovely -perfect service - especially Kayleigh 😁
Lorraine Morris . 2025-01-10
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I had a wonderful encounter with the wonderful jordan that helped us get to our seats and made us feel very welcome
Katarzyna Biernacik-Roik . 2025-01-08
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Lovely food, great service by Cora.
Emma Rae . 2025-01-06
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Had a lovely time eve was really kind and helpful x
Dais W . 2025-01-06
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Great service from our waitress cora, she was helpful, polite and attentive. Food was a 10 out of 10. Main meal was ready straight after our starters. And for those of us doing dry Jan they have a few 0% options to choose from. Will definitely be going back. The only reason I gave the atmosphere a 3 is because we went in at 1300 and it was quiet
patrick batty . 2025-01-06
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Eve was very friendly and helpful, she made our experience very positive!
Tia Khan . 2025-01-04
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lovely food, recommend the chicken loaded fries and great service from nikki
hayden king . 2025-01-04
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Great food and service, Nikki was lovely
Emma Payne . 2025-01-04
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Ruby was such a lovely waitress with a fantastic smile - we were celebrating my daughter passing her driving test and got a free drink for it - what a lovely gesture Ruby is an absolute angel and very hard working - she needs a lot of praise for her work Well done ruby xx
Sarah . 2025-01-03
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Food was nice and served quickly. Staff were attentive from when we first entered, Sophie our server today was very friendly.
Kerry Baxter . 2025-01-03
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The waitress sophie was really kind and was super quick with everything
Heather Peil . 2025-01-02
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We were served by Sophie - her customer service and hospitality were brilliant. Made us all feel very welcome and made sure we were happy with everything
Amber Hughes . 2025-01-02
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Served by Jordan this evening, it was a delightful experience! The atmosphere was warm and inviting, making it perfect for a casual evening out. She was attentive and friendly, ensuring we felt well looked after throughout the meal. For starters, we had the Bruschetta and King prawns both of which was fresh and flavorful. The main course didn’t disappoint either; the pasta dishes were cooked to perfection, with the rich sauces complementing the flavors beautifully, 1 being gluten free, Hence why we always visit Bella Italia as there is so much choice. Overall, Bella Italia Burton offers a charming dining experience with authentic Italian cuisine that’s worth trying. I’d happily return for another meal!
Steph Lawrence . 2025-01-01
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Really great attentive service from Eve.
Mandi Gibbon . 2025-01-01
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Was a quiet night but service was perfect and Eve was really lovely. Food was fab tonight, best we’ve had at Bella Italia for a while.
Katy-Rose Hyde . 2025-01-01
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Had a great time. Food was beautiful and service was brilliant, thanks jordan!
Kimberley Pepper . 2025-01-01
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The restaurant was really cold, people were eating with their coats on. The staff were friendly enough although the service was slow even though it wasn't busy. I wouldn't go if you're busy or have somewhere to go afterwards. The food however was fine though. Average value!!
Shaun Darker . 2024-12-31
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Ruby was very polite and more than helpful. A credit to Bella Italia Burton.
Mark Cundy . 2024-12-30
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Lovely service and delicious food - lots of good gluten free options including cookie dough! Nikki was a great host and gave really attentive service
ivan newman . 2024-12-29
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Restaurant very clean. Food service fast and reasonably priced. Our waitress Eve was lovely, friendly and attentive.
Bethany Taylor . 2024-12-26
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Very quick and nice food, service was polite and easy. Would recommend
Liam Wynn . 2024-12-24
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Very good all round. Eve was lovely and friendly!!
Tatum Murphy . 2024-12-22
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All ok. Sophie was lovely and attentive.
Jana Zielinski . 2024-12-22
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Amazing staff with an energetic 3 year old. Food lovely at lunch 😍 mushroom starter....camembert pizza 🍕 kids menu great value for money
Heather Wilson . 2024-12-21
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Lovely, great conversation and quick service.
Candice Jones . 2024-12-20
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Kayleigh was welcoming and helpful, really enjoyed our meal here.
Kate Petcher-Ellison . 2024-12-20
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Kayleigh was a really lovely, welcoming and informative host! Would definitely come back here again! :)
Tuesday Tangled . 2024-12-20
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Jordan was super lovely great service
nick williams . 2024-12-18
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Great venue, delicious food and lovely staff.
Lisa Hickinson . 2024-12-18
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As a coeliac I have eaten at Bella Italia many times. As I ordered my food I was therefore very confident. Our server was Cora who took the order carefully. When the food came, just as she was about to serve it she realised it was not gluten free. Took it away, a new one was made and out of courtesy offered a free dessert or hot drink for the mistake. She was brilliant as if this hadn’t been noticed I would have been very poorly all over the Christmas period. Thank you Cora for being vigilant and exceptional in your role! The food when it did come was lovely.
Mandy Brassington . 2024-12-17
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Sophie was a fantastic server! She made sure we had everything we needed for the evening and was super friendly! She went the extra mile to accommodate our requests and put up with my awful jokes :))
Megan Pearce . 2024-12-16
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Our host was lovely ‘Sophie’. The food was great.
Amy . 2024-12-15
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Cora was amazing and was very friendly to us. Very good experience. Sophie was also very helpful to us.
Keano 12gaming . 2024-12-14
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Cora was fantastic she is very polite made my experience at Bella italia an absolute pleasure. Sophie was also very hard working.
Joshua Dent . 2024-12-14
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Lovely atmosphere, food is always great and the team are very attentive.. will return again
Pete E . 2024-12-14
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Cora was absolutely fantastic and helped create a brilliant dining experience. Sophie also helpful.
Dylan Mitch . 2024-12-14
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Kayleigh has been a fantastic hostess
Sabah Majid . 2024-12-13
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Kayleigh was wonderful, such an angel, thank you!!
Rachael Bowes . 2024-12-13
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Kayleigh was a fabulous host! Very bubbly and I highly recommend as a host/server
Fii Holloway . 2024-12-13
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Kayleigh was incredible! Quick and friendly service
chlo . 2024-12-13
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Kayleigh was 10/10 and deserves the world, would recommend
Jo Holloway . 2024-12-13
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Kayleigh was a fantastic server, 10/10 great experience
Brittany Farrell . 2024-12-13
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brilliant service by kayleigh!!!!
Jess land . 2024-12-13
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I went to Bella Italia on the 11th December in the afternoon for food with a friend. The food was served piping hot and tasty. Nice atmosphere. Good customer service. Our main server was a young girl called Ruby who was pleasant and polite and efficient.
Lou T . 2024-12-12
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Our server Jordan was lovely. Nice food and nice service.
Becky Phillips . 2024-12-11
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Ruby was amazing :) very friendly and helpful, couldn’t be happier.
Adam Handley-Farrell . 2024-12-10
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Very friendly & loved the meal will come again for sure :)
Kathy Lloyd . 2024-12-08
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Excellent service , very kind , and lovely food x
Sarah Moore . 2024-12-08
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Excellent service with a lovely waitress called Kayleigh
Sands Thomson . 2024-12-08
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Kept being pestered to leave feed back. Expensive drinks sub par food terrible staff.
b “BTS” s . 2024-12-08
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Myself and my mum came to Bella Italia for dinner, we were served by a young waitress called Ruby who was very welcoming, she was super helpful with the recommendations and her service was fab. Would highly recommend eating here and being served by Ruby.
Chloe Barrett . 2024-12-07
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Quite like coming here when they have offers, would like more veggie variety have to be said. Happy with the service provided by the waitresses, very polite and professional Yasmine et al
shahruf hussain . 2024-12-05
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Cora was absolutely first class and Sam the chef. Service was perfect, Cora was very friendly and excellent at her job. Food was amazing, nice and hot and fresh. Couldn’t fault any of it. Will definitely be back. Thankyou
Joanne Mcpherson . 2024-12-04
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Food was good, service could have been quicker for the amount of customers.
Lorcán Murray . 2024-12-02
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Half my order missing. Telephoned the restaurant but they said they couldn’t do anything as it was a just eat issue.
Jane . 2024-12-01
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Myself my mum and my son came to Bella Italia burton tonight because it was my son’s 12th birthday! The food was excellent, really tasty as always! The staff were really friendly Jordon was our waitress, she was absolutely fabulous! Really friendly and went above and beyond to make our experience the best it could be, organising my son’s cake and bringing it to him singing happy birthday! He had a fabulous time! Special thanks to jordon and thankyou Bella Italia for a great night with superb food ❤️ we will be back x
Nicola Cadd . 2024-11-27
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When i got my bbq pizza delivered it was cold, so i had to reheat it up.
Cameron . 2024-11-26
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Lovely manager Dovile . Very polite and welcoming. Will definitely return.
Phil O'Donnell . 2024-11-25
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Yasmine was great and made us all feel very cared for
kiran binning . 2024-11-24
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Great Service as always! Thanks yas
Luke . 2024-11-24
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We’ve been here lots of times and it always delivers. Lovely staff. Our server today, Jordan, went above and beyond to give our toddler the best experience. Good kids menu and reasonably priced. Love the food. The ice cream bar is well liked by our toddler.
Emily Brooks . 2024-11-23
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We haven’t eaten in Bella Italia for a few years after a series of bad experiences but we were in town for a comedy show, had been sent a voucher and decided after looking at the menu online to give them another go. We had to be waited to be seated but the host was friendly. We felt cold all through the meal despite been told the heating was on. The restaurant is billed as vegetarian friendly and on the face of it there are several choices on the menu and even the drinks menu items were clearly labelled which is rare. My husband had a pizza (which we think was smaller than on our last visit) and I chose a festive pasta dish - I was very happy with this until I found a piece of ham towards the bottom of the dish. The server we told was very apologetic and after speaking to the kitchen explained it had probably been dropped in the sauce & said we wouldn’t be charged for the food. This is just unacceptable and I don’t think I’d feel confident to eat there again
happyfamily1967 . 2024-11-22
MORE AT TripAdvisor
After using this place quite alot and never having an issue we were met by a very hostile lady who refused us a table and service. The restaurant wasn't very busy and still un sure why we were turned away
Ross N . 2024-11-21
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Excellent service on Tuesday from Cora, incredibly helpful considering she was by herself and clearly rushed off her feet. Credit to the business
Luke W . 2024-11-21
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Eve was really polite and helpful. Thoroughly enjoyed our family meal
Voodoo Trail . 2024-11-10
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Popped in for a quick lunch - just what we needed. We were looked after by Yasmine who was great.
Mark Mcintosh . 2024-11-09
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Good option for a reasonable meal, great spot for a chill evening with friends and nice variety of food on the menu. Service can be extremely slow at times but always very friendly - you just have to be proactive if you need something as they don’t walk round often to check in or see if more drinks needed. Good for gluten free - more variety of puddings than you usually get and kitchen practices in place to ensure safe for coeliacs
Alina Merrick . 2024-11-08
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Yaz was great and looked after us, the food was good and the service was friendly.
Jake Topliss . 2024-11-08
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Great service from Yaz, very friendly and efficient. Food was good.
Anya Mitchell . 2024-11-08
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Quick delivery. Food hot and tasty
Sarah . 2024-11-05
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I this was my first time in Bella Italian and I really loved it and the servers were also very friendly. I’d love to come back again the past bolognese was fabulously delicious thank you Bella Italia. Hope to visit u in near future again
Rishabh Singh . 2024-11-02
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lovely food and great service. 👍
Sandy Deavin . 2024-11-02
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Visited with friends on the evening of Saturday 19th October. The restaurant was very quiet, but it was a nice atmosphere. As usual the food was amazing and service was prompt and very friendly. We always enjoy Bella Italia and look forward to going back soon.
Brian Parker . 2024-11-01
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Good food as expected! Big shout out to the chefs and wait staff, especially Courtney who served us! Thank you for a lovely evening!
HMNE . 2024-10-29
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Amazing restaurant, amazing food! I loved!
Tanita Fernandes . 2024-10-25
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Veg Calzone ordered. No tomato sauce on top. No dipping sauce sent. Meant it was pretty dry which is a shame. No one wants to chew on dry cooked dough.
Fiona . 2024-10-22
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Thrilled with my experience dining here tonight, loved the enthusiasm from Yasmine, amazing food and restaurant temperature was just right after shopping in the rain!
Sarah . 2024-10-21
MORE AT TripAdvisor
Had a lovely meal here, food was great. Thank you to Yasmine for great service. 🫶🏻
Ella . 2024-10-20
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Attentive staff, nice food and clean facilities.
Fiona Greenwood . 2024-10-20
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Yaz was helpful and explained how the dietary requirements work, drinks were nice.
Louis Milligan . 2024-10-19
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Great family friendly place, with superb service! Staff interacted with respected and kindness. Food was delicious! Kids demolished their food.
Rajveer Kaur . 2024-10-19
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The staff were lovely and the food was great I really enjoyed it :)
Niharika -Love_Melody . 2024-10-19
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Really nice delicious food, nice atmosphere and great service.
David Blain . 2024-10-19
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Jordan was a lovely sever, very accommodating to our needs. Food was okay just a shame my gluten free pasta was under cooked .
RinneHickey . 2024-10-18
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loved the waitress she was very nice and helpful
zsofia . 2024-10-18
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We had an amazing night and Jordan was so polite and looked after ourselves all night.Very happy with your service. We had pizza and it was absolutely delicious.
Ramona Bodea . 2024-10-12
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Was served by nicola, she was extremely helpful and very friendly
cassie grace . 2024-10-10
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Nicola was excellent with her service and being welcoming . Will definitely go back.
Claire Swingler . 2024-10-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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