Benugos Cafe - Deloitte LLP in City of London, Westminster

The hostel is basic and only suitable for sleeping. The walls are very thin and you can hear everything from the neighboring rooms. The mattresses are quite uncomfortable and the rooms are small for six people. The breakfast is good for the price, but the space is small and the variety is limited. The positive: they clean daily and the staff is very friendly. You can leave your luggage before and after your stay. However, the reception is in another building and the bathrooms could very well be improved (there are leaks and the cisterns work very poorly). Ideal only if you are looking for something "economical" and (very) simple.

Worst experience they really don’t have work ethics. Worst food, worst service no respect to customers, 25% service charge for nothing but worst service. Never going to be here again.

Mi familia y yo hemos sufrido personalmente de ebrio, violentas hooligans que este pub frecuente! departamento de policía y de salud ambiental han sido llamados innumerables veces! Mi hijo es despertado 7 noches a la semana en verano especialmente! Su educación ha sufrido debido a esto y miedo a dormir durante los 8 últimos años! 2 MPs y Conservador del trabajo quieren mantenerlo abierto!! 1000 Y alcohólicos! Ahora ha designado como algún monumento!!

Babes, either be okay with Time Out coupons or stop offering them. Bought three afternoon tea coupons via Time Out. Arrived and first thing I was asked was, “Have you booked as part of a coupon offer?”. Showed coupons I had bought that morning. Photos taken of them all. Then asked to wait. Another staff member asked to see emailed coupons and claimed “they normally have more detail”. Then asked why I bought an afternoon tea set with alcohol for a child. Because you can’t buy one without alcohol. Finally they believed the coupons and we were allowed in. Seating lovely and quite an endearing little place. We wanted to forgive treating us like we were fraudulently eating a scone. However we sat for ten minutes before anyone even approached us. Then finally menu was explained with the word coupon used at least three times. Drinks were served and guess what, they could serve a non alcoholic drink with the voucher! Imagine. Our coupon included tea or coffee and despite ordering tea and water, it did not arrive. We tried to be patient but then we’d eaten most of the sandwiches and scones before my husband who is normally so patient got up and asked where our tea was for the afternoon tea. The response? “My colleague must have forgotten”. What could be really lovely was just too disorganised, too judgey over something they offer and just too slack in terms of service.

Really tasty food, especially the duck. We have been here 3 times now and the food has always been great. The interior design is old and really needs doing but if you can look past the interior you won’t be disappointed