Bill’s Rushden in East Northamptonshire

Nice meal. Nice location by the lake.

Exceptional service, delicious food.

I like going to Bills. I've been going for many years. I don't know if we just caught them at a busy phase, but the table wasn't wiped down when we were seated and the floor underneath the table was full of food debris which was slightly off putting! Other than that, the food was served quickly, hot and tasty.

The last time we went we were near the door and it was cold. This time we were down the far end and it was cold. Sat in our coats to eat. The burger for our 15yr old was badly undercooked. It was ordered well done. The answer given was “our burgers do come out a bit longer than others”.

I had avocado, poached egg on sour dough and it was nice , one of the eggs was hard. My party arrived at 1pm and I got there about 1.15, food was not served till 2pm despite having pre ordered, some of us had to leave to do the school run, I said to the manager we have been here an hour and we are still waiting for food, he said no you havent! Not great customer service, some of us habnt even been asked about a drink!

Great food and loved the drinks - can recommend raspberry and pomegranate lemonade

This was our second visit to Bill's, but although the food was nice this time, I just felt the service this time let our experience down a little. We were interrupted by staff while having a conversation a couple of times, and our food was left on the serving hatch while staff were talking and laughing.

A delightful place to go. I had the pleasure to be served by Joe. He was super patient with kids, very organised and we were really impressed by his hospitality and speed. Me and my family didn’t see such a service in a long time. Being kind means a lot for customers. Food was good, went for classic burgers 🍔 next time we wanna go inside as is beautiful clean and interesting design. ❤️ going back soon

1. Steak was luke warm, asked for medium rare, got part medium, part well done, part rare, clearly not cooked properly 2. Truffle jus was not the consistency it should of been and wine was not cooked off properly. 3. Attendant was great though

amazing food , niamh was great and very hospitable

Great food and service, best Bills restaurant we have ever been too.

when I wanted to pay the bill I found out that cash is not accepted, just card payments. What should to be announced us a first! . and what if I didn't have my card with me? CASH IS A LEGAL MEANS OF PAYMENTS! People, do something about it and don't allow yourselves to be enslaved.!! Big no, no. My first and last time in Bills. Thank you !

Very expensive £7.82 for a pint of lager

Typical plastic chain cafe/pub with food to match, staff friendly though, but a bit overstretched.

Beware of the excessive 12.5% service charge. Otherwise I would have gone back again

Always a good service with great food

I want to give service higher . We love it here and know sometimes best to book but went on the if chance as had a meeting over lunch however I felt sick and dizzy (menopause) sat outside waiting but was getting worse asked the lady for an apple juice explained as was not seated at all .. she brought me out a drink and kept checking on me .. we were then seated and had a lovely lunch .. all fresh and tasty as always .. drank a gallon of apple juice .. and the lady still kept checking on me .. thank you so much bills xxxx

Fantastic experience here at Bills for my birthday! Amazing food and atmosphere! The service was second to none, Evan was absolutely awesome, very attentive and had us laughing constantly! Really lovely guy. A credit to you! Thankyou for a wonderful time here, we will be back 😄

A relaxing brunch for a break from Christmas shopping

The restaurant wasn't full and it seemed like there were enough staff to not have to wait for 30 minutes to be even asked for our drinks order. My raspberry gin spritz was somehow tasteless and strong at the same time. The food was OK, but not worth the money and parts of it seemed to have been microwaved.

As always a real pleasure to have lunch out at Bills. Get the app and you get some great offers. This month I got free Prosecco for my birthday and also 20% of the food!

Bar a bit slow tonight, but hey it is Friday

Avoid at all costs , bland and overcooked food , and seriously overpriced , too many tables , felt claustrophobic, staff rushed off there feet , and then they try to sting you for a service charge which I declined ,

Usual type of food outlet but slightly expensive for what it is

Good food although a little delayed due to the restraint bursting. Special shout out for offering to place my wife’s food back on the pass whilst breastfeeding!

Delicious food, great location.

Had a lovely dinner this evening. Joined with great company, the food was wonderful and less couldn’t be said about the service! We had the most friendly waitress, Niamh. She was such a great help with the menu and an all round lovely girl.

Great place to grab a bite to eat and get a drink after a hard day's shopping, great atmosphere and great staff, attentive without being in the way, definitely recommend.

Great service and delicious food. Also cashless pay at the table system is brilliant

Only popped in for a swift beer while kids at 1 star crappy flip out. Beer range is minimal, If you don't like peroni you're out of luck, and it's nearly 8 quid, which considering this is grotty northants not London west end is a bit bizarre! Staff polite and efficient though, which boosted this from a 1 to 3 star review! Couldn't comment on the food, people seemed happy, maybe they just come for food and coffee

Love Bills! Great food & lovely staff, Niamh is very friendly and helpful 😊 Nice big portions and very filling. Only issue is how hot the tea pot handle gets!!

Excellent food and drinks. Niamh was great and catered to our needs. Had the big brunch and the eggs were so good. Would recommend

Met some friends for lunch, it was quite busy. Staff were friendly. Food was good, served hot.

Just had a great brunch at Bills Rushden Lakes. Bottomless pancakes were so delicious (we had fruit, biscoff and chocolate) Niamh was great at serving us! Thanks so much for the recommendations Niamh and for finding us after we left our takeaway pancakes on the table!!

Bottomless pancakes are thick and fluffy. Amazing service from Niamh.

Went for a wedding breakfast, staff didn't know, yet stepped up and gave the bride a bottle of wine, food and service was fab

I went to Bills in Rushden Lakes to try it ahead of the opening in Milton Keynes. I have to say I wasn't impressed. Our drinks were delivered after asking a few times just before the end of our meal. I wasn't offered sauces when my food was delivered. We were never asked how our food was. My friend had a dog with her and your dog menu was expensive and just bags of training snacks. We then went to Lounges after and got her some scrambled eggs. To add insult to injury for 2 of us we were charged 12.5 % service charge. To charge that your service should be top service. Won't be back

Chicken beautifully cooked, crispy and juicy, best part by a mile. Chips were cold, below Luke warm Sauce was nice but the flavours of the burger were quite bland. Staff, very quick and friendly! 12.5% service charge for two people is a bit daft!

Came for lunch around 1 PM, all the food places were busy only place’s available to sit were outside. They provide blankets which is nice. Waiting time to see staff for orders and then getting food was awful to be fair very long waiting time, food was cold but we didn’t ‘complain’ cause we were that hungry and waited for the food for ever already. Starters came with main and for dessert we had to wait further 20 min maybe? Just to put cake on a plate…Had kid’s pancakes- disappointed cause they were very hard and gummy. Chips were less than warm, portions were alright. Staff was not checking in how we doing or if we need anything else but still upped bill by 12.5% of tip for absolute basic delayed service. I understand they get busy but they know when they will be busy so should get more staff for that times.

If you want to pay £9.50 for a double vodka and coke, then it's great . I personally did not expect to be paying £30 for 3 drinks. I was not happy, to say the least. Staff super friendly

Lovely staff and a very nice breakfast.

Great service here from Evan on 8th October when my partner and I popped in for my birthday lunch. Thank you to the member of staff who took care of dietary requirements and got in what was needed in advance. Will definitely be back soon!

I have only one question??? WHY is a SERVICE CHARGE a COMPULSORY ITEM??? I am a pensioner and a widower who is living on a budget. Good service? Then leaving a tip on the table is OPTIONAL!!!! But NOT a compulsory one.

Brilliant, as usual. Highly recommend. And they do great desserts too!

Really good A comfy atmosphere And Adequate seating When nice A good outside area Food good Clean Reasonably priced

Excellent all round. Varied menu - something for everyone. Service outstanding.

Really enjoyed the butter chicken burger and the chicken shawarma also was good.

Lovely restaurant, food is great, staff lovely and great value.

Food was alright but I was hoping for a bit more for the price. Service was great and the place was clean.

Nice food, friendly staff, service slows down when busy. Good location

Nice people watching spot outside and views to the lake. Decent interior too. Varied menu. Two for £12 summer cocktails very nice. Sharing summer board excellent. Very polite attentive service. Checked in on several times. Takes blue light. Happily return whenever at the lakes.

Had brunch here today. Always a great choice on the menu and a huge GF selection too. Very tasty food. Staff friendly. Reasonabley priced. Our favourite place to eat when we come to Rushden Lakes

Booked a post family Wedding brunch at Bill's on Wednesday 18/09/24 at short notice. The Team at Bill's were first class in, not only taking a booking for 14, but for the care, preparation and service they had shown, once they found out it was after a family Wedding for my Partner's Daughter and Son-in-law Lorna and Ed. Our Server, a lovely Lady named Rosie, couldn't be more helpful. Not only did She and the Team prepare the table, but procured balloons, a celebration card and bottle of fizz for our happy couple. First class effort, thank you so much Rosie and Team Bill. We will be back.

Booked a post family Wedding brunch at Bill's on Wednesday 18/09/24 at short notice. The Team at Bill's were first class in, not only taking a booking for 14, but for the care, preparation and service they had shown, once they found out it was after a family Wedding for my Partner's Daughter and Son-in-law Lorna and Ed. Our Server, a lovely Lady named Rosie, couldn't be more helpful. Not only did She and the Team prepare the table, but procured balloons, a celebration card and bottle of fizz for our happy couple. First class effort, thank you so much Rosie and Team Bill. We will be back.

Fantastic waitress, Rosie. Went above and beyond to tailer our order. One meal was cold and she quickly changed it. Rushden Lakes

Just wanted to say a big thanks to Joe and all the staff at Rushden Lakes for a great meal and service

What a wonderful evening we had!! The staff were all polite and friendly. Lovely food and great value. Our server dealt with a tricky customer who was sitting near us and couldn’t have been more polite despite the rudeness and the threat of reporting him to head office. I wouldn’t hesitate in visiting again.

Great eating place quick service

Friendly staff and really enjoyed the food

Went for breakfast, which was very good. Not so good was the breakfast tea as they used a teabag. Staff were brilliant though.

Good choice of dishes.Great atmosphere, staff are welcoming and. Always busy

I normally like this place I went last Friday with friends and ordered a bunless burger not good.

Avoid at all costs if you have allergies. My mum went to eat there on her birthday and she specifically told them about the two allergies she has, an hour later she was being taken to A&E by ambulance after two adrenaline shots from paramedics. She didn’t go or eat anything in between. Luckily she made a full recovery in the hospital and the way Bill’s dealt with this situation is absolutely shocking. They said they have an external company who ‘investigated’ the incident, no one called us to ask what happened, no CCTV was reviewed, they didn’t even know my mums name when they wrote to us to say they’ve completed their ‘investigation’, and of course they didn’t know any of the details. Absolutely shocking this happens nowadays and I will continue to spread the word about what has happened to us and how Bill’s treated us. Beware if you have any allergies and eat there

Review update September 2024. This restaurant is now cashless. I do not support cashless establishments in today's society. Service was slow. No seating allowed outside until 10am due to staff shortages apparently. The food was very dry with over cooked chicken. Sauces are sparse and I had to ask twice for some. I feel the evening menu prices arnt worth it after the latest menu change. Very dirty outside chair cushions. Rubbish around the back of the restaurant. The menu is different from breakfast to lunch and evening. All of the menus can be seen clearly online. Lots of seating areas both inside and outside, but can get busy especially in the summer so online booking is advised.. They currently have outdoor seating pods for winter outdoor dining. Saying that most of the outdoor area is still covered. You can sit outside with your dog if the dog is well behaved.. The doughnut dessert with chocolate sauce is delicious.. My only negative would be that the cocktails arnt worth the money.

My daughter and I love the service, food and atmosphere here when we go for Brunch

Came here for breakfast and had the breakfast burger (not on their online menu but is instore) - sausage patty, bacon, egg, spinach and cheese sauce. Unfortunately, the burger had no taste. The patty was flavourless, the cheese sauce didn't taste like cheese, it was very bland. This brunch comes with fries, would be good to have an alternative if you're having brunch at 10am like I was 😄 The portion sizes are good however and I can't fault the service as it was pretty busy! The restaurant is really nice, well decorated but this is Bills thing so can't fault that either!

Loved it here great staff.. Danika was so lovely as was Adam.. didn't like watching the blonde girl on f.o.h pick on danika though.. unprofessional.. but great meal and great service when a table of 20 was being attended to..thank you

Great day ouy. Something for everyone.

Ok, but nothing to shout home about. Won't be going back.

Absolutely lived this place great location, breakfast amazing staff great would highly recommend a visit

Lovely atmosphere,staff was lovely and friendly ,very quick service considering how busy it was .Pricey but nice .

Good food. Prompt service. Not very happy about service charge automatically added to the bill.

Go to Lago Lounge instead. This place is great if you want your existence to be ignored by the people that work there.

Very unfortunate experience for myself and family today. Started with a 20 minute wait for anyone to even take our order on what seemed a quiet operational day. People had been sat down 10 minutes after us and were being served and had recieved drinks and a main meal before we had even got our drinks. Even their dog was given water and a cake on arrival! This was then followed by a drink being poured all over myself once we were finally served and no apology to be seen by the waiting staff. We had ordered a sharing meal for three people and they brought only 2 plates. Once we asked for another plate, a completely dirty dish was then given which was sent back immediately. Thankfully they came back with 3 glasses of piss warm water to make up for the disappointment of an experience recieved so far. We were then asked if we wanted to pour the water back into the jug so they could just put ice in the already warm water. By this point we just got up and left. Pitiful

This is now our go-to place for lunch when visiting Rushden Lakes, especially if you’re able to get a table outside. Best book to guarantee a table outside though. For choice it’s great, especially for a coeliac who needs gluten free options.

We went for brunch on a warm late-morning. We sat outside with views of the lake. Service and food both great. Varied menu and good price. Pancakes are huge.

Disappointing! Music to lound, even after asking them to lower the volume. Then asking for a twenty pound service charge, of which we refused to pay. You won't be seeing us again.

Food was good as expected, burger was good, side portions very small though. Team friendly and helpful, though seemed busy, food took much longer to come once ordered or ready. About 40 minutes for mains to come, which is more than usual for our local branch. Atmosphere was nice, inside and outside dining.

A wonderful spot for brunch with tasty food, though the service left something to be desired as we felt a bit overlooked.

Brillant place for a nice lunch or diner. The staff is super friendly and they are super pet friendly!

Lovely place to eat, very friendly and helpful staff. The atmosphere can feel a bit cramped depending on where you sit but really it's a great place to go for a meal, I'll be going until it stops opening its doors.

Had the most fantastic meal at Bills, Rushden lakes on our Ruby Wedding Anniversary. Delicious food & outstanding service. We were extremely well looked after by Matt, Hope & Rosie. Many thanks for a lovely occasion. Jon & Janet

Very fast service, recommend the Avocado 👍

Really lovely, friendly, extremely efficient staff. Food and atmosphere great

Better than I thought it would be, because these places are often staffed by people who have had little customer training. I felt the waiting staff were welcoming and efficient. For example, there was a slight problem with my food, and it was dealt with quickly. Highly recommended.

Today I took my 1 and 2 year old for some lunch and to make the most of the fantastic Kids Eat Free offer. When I arrived a lovely waitress helped us to our table, I didn’t get her name. And she waited with my sons while I went to the WC. Another fab waitress Miriam, also waited and helped entertain the boys. They couldn’t do enough for us. My toddler was having a meltdown. They went above and beyond in offering to help. Miriam even gave him her own phone for him to watch peppy pig. Once everything had calmed down. I got to enjoy ceaser salad. The boys enjoyed their food and ice cream very much and they even brought out a complimentary drink. 5* service. £22 for all 3 of us! Wow.

Nice pineapple colado ice cream in the sunshine

The food was great but service 👎👎👎👎 asked so many times to bring me something and forgot a about me.

Awful service received. Food not worth price.

Excellent customer service!!! We picked a perfect day to come here 🌞 The weather was perfect and the food was delicious ❤️

Decided to sit outside as it was a nice day. Drinks orders for the party were taken promptly but that was the only positive. The restaurant wasn't particularly busy but after repeated attempts at trying to get someone to take the food order, decided to call it quits after 30 minutes. I would have paid for the drinks by scanning the qr code on the table but that would have meant agreeing to pay a 12% service charge. I therefore had to get a member of staff to sort this out and she showed no surprise or concern about the poor service.

Very pleasant food was ok but it was a little expensive for what you got

Great Breakfast overlooking the Kate. Very accommodating

Lovely food, lovely service, and a really nice vibe. Would definitely come here again, i recommend the pancakes! Thanks Rosie!

Excellent breakfast in a good setting.

Came for a quite bite in the afternoon, quick service and lovely staff especially Caroline! restaurant is very family friendly too.

WORD OF WARNING, we were charged 12.5% service charge for ordering drinks at the bar. Beware. Please check your receipts before paying.

Just came from lunch at bills for a quick bite and was served by Caroline who was fabulous from start to finish and made sure everything was perfect for us - Will be coming again thanks Caroline!

Stunning place, loads of shops, restaurants. Walks, great big lake. Just fabulous.

Made to feel very welcome, very helpful and polite staff. Good food nice selection