Bluebell Inn in Malvern Hills

The Sunday Roasts were fine. Three of my friends had them.The Vegetarian Chickpea Curry was disappointing. Not much taste and expensive for what I had. A Nut Roast would have been a good option to provide.

Never anyone behind the bar. £6.45 for a pint of Estrella that you have to wait 20 minutes for, and get queue jumped into the process? Marstons are losing the plot. The Three Horseshoes are upping their game, so watch out.

Great food and great service, we had a brilliant meal here.

They made our Christmas Day very special. It was very busy but the staff worked hard, were attentive and smiling throughout. Food was spot on and we had a lovely meal. Will return for Christmas again.

Along with the family, I had xmas day lunch at the bluebell. The service was absolutely first rate. Mary looked after our every need faultlessly. I think they were fully booked on the day, but at no time did we feel rushed or under pressure to finish each course. Every time a staff member walked by the table, they asked if we wanted any more drinks, and any requests were met quickly and professionally. The meal itself was excellent. I chose beef, which was cooked just right for me. It was served with roasted parsnip and carrots, Yorkshire pudding, and the obligatory xmas sprouts. I’m not a lover of sprouts, but even these tasted so good, I ate them all! The gravy again tasted absolutely fantastic. If I had to be really really picky, I would have liked a little more gravy as it was so good! I understand from my wife that prior to the day, the pub kept us regularly informed, and confirmed our attendance a number of times, and that payment was received. All in all, a fantastic day at a great venue, with first class service, great food and superb drinks. Two of our party are Guiness lovers, and they assure me that the Guiness was most acceptable! As I was driving, I enjoyed Guiness zero, a great drink alcohol free alternative for the drivers! I would not hesitate to recommend this fine venue to anyone! Thank you to all who helped to look after us on Xmas day!

Thanks to all staff for great food and service, top marks Bluebell Inn

Stopped off randomly for a pub lunch and immediately on arrival got a good welcoming vibe. As we were about to order the waitress told us about a 30% off voucher available online - she didn't need to do that - we were about to pay the full price. And when the food arrived it was excellent! So good I've just booked Christmas Day lunch there for my family.

Good service, good food, had a lovely time.

Christmas Dinner was absolutely amazing. I'm not just saying this because it's Christmas, I can be critical when it comes to food but in all honesty I have never eaten a nicer, tastier Christmas Dinner ever, and I dine out most year's paying a lot more money than I did today. A 3 course Christmas lunch for £58 amazing. Everything was cooked fresh and to perfection. The veg had didn't notes of herbs and the gravy was devine. Couldn't fault it. Will definitely return. The staff were amazing and although we had a 45minute wait for our food, it certainly calmed us when we tasted it. Well done all who made our family of 6 happy today

A great place to go go for Christmas lunch ! Just perfect!

Lovely staff and lovely meal *****

After arriving on time we had to wait 15 mins at the bar for a table, the three of us paying nearly £80 per head were put on a table for two in the bar where everybody and their dog is standing. We all had salmon and prawn starter which was generous however, would have preferred brown bread and some butter and a larger slice of lemon would have been nice. Mains was beef which was a good cut, well cooked however, soggy roast potatoes, one yourkshire and the only veg were carrots, sprouts and parsnips. Not much choice....No peas, brocoli, cauliflower, mange tout, sugar snaps or red cabbage. The other main was salmon. The "hollandaise" sauce was so lemony it destroyed the flavour of the salmon en croute and everything else it touched which was disappointing. Helped an elderly lady get a key to the disabled toilets as it was locked. Dessert was the saving grace, choc cake with honeycomb and choc icecream... cant go wrong really. Waiter didn't care to know what we thought of the meal, just asked if we finished before taking plates away. Overall, for Christmas was OK. However, not somthing i couldn't make better at home so next year I'll be booking elsewhere.

Very warm and welcoming. Friendly staff and good service. Disappointing that several menu items were unavailable. Good choice of ales. Starters were excellent. The mains were OK but nothing to write home about and seemed a bit on the expensive side. My son’s veggie burger was tiny. Work on the food and this could be our local.

Went at lunchtime not to busy but gradually got busier, nice atmosphere and very polite and friendly staff. The food was excellent piping hot and very tasty, l recommend the fish and chips, hunter's chicken and the apple and cherry crumble excellent. Had a meal there last night. I tried the cauliflower wings very nice, also had a mixed grill quite a plateful washed down with a couple of pints of Orchard Thieves a perfect night out Just been for the Xmas Dinner again l also had one last week, what can I say apart from Excellent. I had the pate starter followed by the main course of turkey, roast potatoes, carrot and parsnips, sprouts, Yorkshire pudding, stuffing ball,pig in a blanket, cranberry sauce and gravy. Followed by Xmas Apple and Cherry crumble with custard. And the usual 2 pints of Orchard Thieves. Please do go and try the Xmas menu it's a Cracker for both adults and children. Went for a meal last night, EXCELLENT again we had a sticky chicken starter, followed by the very best fish and chips in the area VFM. Not forgetting the 2 pints of Inch's River cider. A great atmosphere and excellent service really made the night.

Lovely time, friendly staff and delicious food. Few things weren’t available on the menu but on the whole we enjoyed ourselves. They were accommodating and allowed us to move tables too. Would return!

Excellent food great experience! Very nice service! Definitely go back.

Lovely food and service will visit again.

Great, old pub, with a lot of atmosphere. Staff were very friendly. Decent beer selection. Unfortunately the carvery beef was not enjoyed by most of our party, being rather tough, but roasted accompanying vegetables were good. My truffle macaroni cheese was good. Will try again another day...

Helpful staff, good food catering for gluten intolerant diets and they let us play music after.

Friendly and helpful staff fantastic food

Staff were all friendly and attentive without being overbearing. Food was excellent, hot and presented very well. Very enjoyable evening

Friendly welcoming staff. Food served within a good time and was delicious. Lovely atmosphere.

We love the Bluebell but this visit there was a little problem. Cameron, the manager sorted it out for us with no quibble or judgement. An absolute professional. Superb service and food . We would highly recommend the Bluebell Inn 5*

My wife was impressed how clean and well presented it was inside. I was very impressed with the Steak and ale pie. One of the tastiest i’ve ever had. The staff on duty were also very pleasant.

Great food, great service and friendly staff.

Booked a table today to take advantage of the 30% off mains, lovely food, clean only downside very cold out today, someone had to request heating to be turned on, such shame had to sit with my coat on and half through the meal a log fire was lit too late for to us to appreciate it, shame it wasn't lit about 11am, we were in at 12.30.

Quantity of food portions rather small. Beers good selection, draft ciders not so much. Good wines. Nice pub inside.

The food was fantastic and the prices were very reasonable and the staff were very helpful and polite

What a beautiful pub! It felt like Christmas yesterday, stunning decor, amazing customer service and lovely turkey roast. Staff were chatty and smiley, really interested in what we were up to in Malvern. A lovely start to our trip to Malvern theatre. Thank you for having us we will be back!

Lovely food, lovely staff. 3 kids and a vegetarian we usually have a fussy eater that can't be accommodated but everyone had a good choice. Couldn't fault the food or service and lovely pub with nice stmosphere. Would definitely visit again if we are in the area.

Lovely welcome. Christmas decorations. Very attentive and cheery staff. Food served hot we had the Christmas Dinner and Pudding. Could not fault the food or the staff will definitely be returning. Thank you

What a fantastic dog friendly pub serving excellent food

The Steak and Ale pie, mash and veg is delicious. The beer is well kept and the service friendly. The beer garden on sunny days is an asset to have locally too.

Friendly service, chilled atmosphere and nice food!

My family went over for lunch earlier in the week. They had some starters and a fish and chips. They loved it and will be back! Thank you

Excellent service, and great food, The kitchen was busy we were made aware of this when we arrived and we were kept informed the wait was not as long as we expected and the food was well worth the wait. We will be back!

Our waitress was attentive and very helpful by opening disabled toilets for me, as she saw I was on crutches. Food was tasty and well presented. The restaurant was clean, neat and tidy. Paintings and pictures perfectly placed.

Main meals were not very appetising at all. Poorly presented and not tasty. My calamari was burnt and tough. My husband's Hunter's chicken was tough and bland. Our desserts were good though. Service was ok but slow.

Fabulous. Food was delicious and service was fantastic. Can’t fault the place or the staff.

Staff are very pleasant and efficient. We had a sharing board to share between 3 of us then 3 mains. Food was ok.. My mother in law enjoyed the lasagne. Was a good portion. My wife had the mac and cheese. That had to much truffle for her taste. I had the steak americano. It was a little grizzly and cooked a little more than what I had asked for, but I can live with that. We had 2 mocha's and an americano for drinks. They were good. Would definitely givenit another go. They have a lot of offers to choose from.

One major complaint is that it's practically impossible to use the WiFi because instead of just asking for my age, you're asked for your date of birth but are not allowed to select year of birth without navigating back one month at anytime- that's 646 taps to 1969 which is ludicrous, an awful system. Food was good but for me Colmans English mustard is a must, Heinz is sub standard. And freshly mashed potatoes would also be preferred.

Family Saturday lunch time celebrating our Un_Birthdays. The Bluebell is beautiful inside and out. Very drinkable alcohol free ale so got to enjoy two pints with my food and still drive. Food was a bit slow to arrive but very worth the wait. Very tempting menu but we stuck to classics. Chicken and mushroom pie, Steak and Ale, (& mash potatoes and veg) chicken tikka masala and sea bass and mixed grill . Good sized portions, Didn't need dessert tho' very tempted. Staff very courteous. Very enjoyable lunch.

We recently visited the Malvern hills and needed to get our lunch in the area. We were lucky enough to find this cosy and atmospheric country pub. We had a great lunch that catered for all our needs, Vegan, vegetarian and carnivores in our party. The food and service was excellent and we will be sure to go there again when we visit Malvern next time.

Food was average at best, service was poor, very unprofessional and rude. Will not be coming back mainly due to poor service and would recommend that others think twice.

Great food. Great service. Definitely recommend.

Wonderful experience, special thanks to the manager Danielle who was fabulous! Lovely food and friendly team too!!

Great Pub with well tended to ales and lagers.. We were greeted friendly and sat promptly. Our drinks took no time at all and refills offered and delivered. Service was friendly and attentive. The portions were perfect and tasty and came out hot. Unfortunately we did not have room for dessert, definitely next time.

Staff very friendly and welcoming, Cam and his team did a great job. Food was excellent... We had pies which were crisp with good fillings.

great food drinks & service as usual, great seating & this was where we wanted to be seated, the night was good with entertainment fine, she was OK at the pop side but really was brilliant when she did her classical stuff & this is what she needs to do all the time

Despite the 30% discount my food was awful..supposed to be a veg curry with chick peas but just huge chunks of butternut squash in a tasteless sauce with no curry flavour! I've had better ready meals from Iceland!

The food as gone up in price no 2 for £10 1 loo didn't flush in the Ladies side the wife told the staff

Nice food but can be a bit pricey along with drinks.noisy on quiz night but to be expected

Really enjoyed our too-brief stay in Malvern. Service at Cannara was wonderful. Comfortable lodging, easy parking, fantastic breakfast, good vibes all around. Great place - we hope to return someday.

Easy to use online booking process. Staff attentive. Food choice and quality good. Good value for money

I was able to book easily online for Sunday lunch. The food quality was excellent and served without delay. The only slight issue was that when we arrived at 12pm the room temperature was a bit on the cool side for an overcast chilly October day but after I requested for it to be increased it was soon at a pleasant temperature. We would however definitely return again.

This pub isn't what it used to be. Being polite now, we would visit for Sunday Lunch regularly (nearly every week) and the occasional meal out, as a treat. Now, the service is slow, the portions are 'rather skimpy' - but the food is OK (no complaints there) - if rather bland and mass produced (standard stuff really) and to be honest, although the pub is giving 30% off Main Meals, we would rather go eat elsewhere. We used to have a family pre-Christmas Meal here (for 4-5 continous years) & spend hundreds of pounds to treat the family (15-16 covers). But today, the pub has no atmosphere & there is not a great, friendly welcome either. Our choice - but this pub is not for us anymore. "Good Luck Bluebell !".....

Excellent food and atmosphere. Our doggy was allowed in and even got food and treats! We had to order food and drinks at the bar, but otherwise service was good.

This place is very popular. Some great deals available if you look online.

Dog friendly and always good ales and food. Whenever I do Malvern I go to the Bluebell!

Bar staff helpful and friendly. Clientele fleeting. More attention is needed to drinkers as most was on food. The choice of cider was very lacking at a whopping £6.30 a pint. The most expensive in malvern and almost all of Worcester... I simply couldn't afford nor justify visiting there again unless serious changes were made

Excellent service and food. Staff were friendly and helpful. One of the best pub meals we've had.

Went for Sunday lunch with my family and Dani and the team were so welcoming, I’m so glad we found this gem and we are already planning our next visit, the pub is immaculate, the service is impeccable and the value is great thank you Dani for a great time

Trio of meats, beef full of gristle and knives not sharp enough to cut. Overall food could have been hotter as it was all lukewarm. Seemed a long wait for lunch but they did appear busy. Cauliflower cheese looked lovely but it was made with mild cheese so there was no flavour to it. Veggies were all nice. Nothing majorly wrong but I have had much better sunday dinners at a lower price. Would I come back? Probably not Staff were friendly and it was all clean and tidy but the food didn't taste as good as it looked

What a find! Visited here yesterday with my partner, the decor is amazing, food was spot on & the service was very attentive without being intrusive, would highly recommend the pate & sea-bass, great selection of real ales on tap. Will now be booking my Christmas party here!

Great place and great prices! Fab staff. Very welcoming and friendly. The food was delicious and hot

Excellent as always! The food was immaculate and the service was top notch

We passed by whilst on a walk into Great Malvern town centre from the campsite. We stopped for coffee, which was very nice. The inside was clean, spacious and attractive, there was even a table dedicated to dogs, with treats and water bowls. We asked if we booked for dinner the following evening would we be able to stay overnight in our camper, they were very happy for us to stay and we had a lovely afternoon/ evening enjoying coffee, drinks and a yummy meal at a very reasonable price.Thank you very much, we would love to come again.

Great wholesome food. Can't go wrong.

There were a wide range of menu choices, food was good quality and well presented, not too expensive, service was excellent and staff were very friendly.

The service was excellent and the Sunday roast was delicious

Excellent visit here; food was incredible and the team were lovely! Will return soon!

Went to the Bluebell for Sunday lunch with the family. Lovely staff and prompt service. The food, however, tasted pretty average and the portion sizes were very mean. Considering this, charging extra for mixing roast meats, cauliflower cheese and additional stuffing seemed very frugal. Nice atmosphere and staff but there are better options in the area.

Lovely food and atmosphere, staff were friendly and courteous. Also dog friendly seating in bar area, which is important to me.

Service was good as was the meal

Been going casually with my friends for a quiet drink for a while recently, every time anders has been absolutely lovely, great service. Thank you

We weren’t rushed, staff polite and friendly, food good. Wider variety of desserts would have tempted us to have one- most on the menu had some sort of chocolate element

Food was of a good quality and the service was excellent.

Popped in on off chance, really pleased we did. Kelly made us feel welcome from the off. Had a meal which was excellent, surroundings very clean.

Slow service, poor availability of items on menu, sadly this was a second change for the Bluebell after experiencing similar the first time we ate there but it is still the same weeks later and on a different day!

We had a lovely Spring evening drink outside and ordered a bunch of starter dishes to nibble on too. Staff were very nice, but perhaps weren't as up on their wine options as you might expect. I asked for Sauvignon Blanc. Husband returned with "white".

Didn't need to wait for table. Food and drinks arrived quickly after ordering. Food was excellent. Friendly welcoming staff. Would recommend.

Have to say we have now been 4 times and decided to give Sunday lunch a go, have to say food was adequate and not up to its normal standard. Busy service but gentleman who appeared to be in charge didn’t really do himself any favours rushing around and talking bluntly to the rest of the team, food cold but waited 1 hour to have main course served, drinks ordered and didn’t arrive until chased. Waitress apologised. Not up to its normal standard, but owners didn’t appear to be around so maybe this is how it is if the owners are off. Has put me off going again to be fair.

Very unhelpful people, poor customer service, not willing to help, would expect better from such a lovely place.

Lovely food, friendly staff, definitely will visit again

Draught ales perfectly served, food piping hot & tasty, puddings delicious, only issue was the service was a little slow, however we weren’t in a rush so that was OK.

Food was fantastic. Atmosphere was ok, it was lunch time on a Wednesday. Shame the bar staff couldn't crack a smile, they are not the friendliest I've ever met.

Servers were helpful at trying to offer solutions for my Husband for the 2 course lunch menu offer when they did not have the cut of meat he ordered which was the only thing he could have from the lunchtime offer menu that we were choosing from due to being gluten free. The server went to speak with the manager to see what they could sort out and the manager was very abrupt and said they could not allow him to have anything off of the main menu as part of the lunchtime offer even if we were to pay slightly more as they cannot put it through the tills due to the ways the tills work. We were not told before we were given the menus and had chosen our meals that the steak was not available so he had chosen that because it is what he wanted along with the soup starter. He ended up with a bowl of chips because the other gf options weren’t what he had chosen or what he wanted to eat. The decor is lovely and the meals we did have were good quality but the service in providing options for someone to be able to choose from the lunchtime menu we wanted to order from who is gluten intolerant were limited to just the steak which wasn’t available and the manager was not going to offer any solutions to enable my husband to have the steak he wanted. There were so many ways around this it’s unreal. Edit: we were happy to pay the difference for the price in the steak if my husband could then have still had the two course meal but you said no because you couldn’t put that through the till due to how your tills work which is absolute nonsense all of us at that table have worked in this industry and are very aware that a manager/owner can override the tills and input things differently - you could have sorted this out and you didn’t want to. The gf menu was limited and hardly anything on it that was suitable for my husband I think he knows what he likes and doesn’t like. You could have worked around it and you chose to just say it couldn’t be done and not even offer him a way to be able to have the steak 🥩 he wanted. Do not deflect and try and make it look like you did everything you could because you did not. There were so many ways you could have worked around this and worked out a solution for us but you didn’t even ask if we were willing to pay the price for the bigger steak and then you would still provide the soup and gf bread as a gesture of goodwill - you just said you couldn’t (wouldn’t) over ride the till system. Poor customer service at best

Salad came out without the chicken, oter complaints witnessed from other tables. The staff were friendly and helpful, but the quality of food was very average pub grub. No potatoes to go with the seabass, so the fish was served ontop of chips. Very poor for the price.

Lovely food, amazing garden with a dogs area and a selection of board games to play

Nice place for food and drinks, has it's own dog garden and a choice of games to play

On arrival we informed staff we had a gift voucher worth £20 birthday gift for wife ,the young lady checked and said that's fine ,food ok staff couldn't do enough but on payment was told the £20 voucher could not be used as the blue bell was not on the list of marstons pubs on line they are saying you can buy them ,very disappointed as the gilf was off our niece .we were looking forward to using the pub regularly but not happy we would like an explanation why this as occurred looking Forward to hearing from you thanks. An update on the review above ,as been resolved ,a nice reply off the manegar to say how sorry our dining experience when, couldn't do enough to correct the situation of a gift voucher mix up we were invited back to correct the situation which was dealt with by another manager on duty ,very professional and understanding, we had a lovely meal and experience like to thank them all and we will be dining there in the future.

Very good food & service,We took part in the quiz and were given a 20% discount of our bill which was a nice surprise.

Staff were friendly but service was extremely slow and unittentive had to wait very long even though there were very few customers. Food was very pricey for basic meals.

Great sunny outdoor dining. Easy ordering process and great tasting food. Thank you.

Molly is not only the best FOH in malvern but the best person I've met in my entire life.

server was so friendly and polite, food was amazing loved the seabass and baked feta a bit expensive but worth the price its so good

Came this afternoon for a family meal. The service was very fast and the staff very friendly. The food was to a high standard and very lovely. Would definitely recommend !

A fantastic experience. Food was spot on (Mixed Grill), the service and the people there were great and the pub itself is looked after and has a really comfortable feeling. Just mind your head if going in through the front door. Highly recommended!

Good Service, food was good too

A pleasant almosphere with good food and great customer service