Based on 3.145 opinions finded in 3 websites
Based on 3.145 opinions finded in 3 websites
Nº 89 in 281 in South Bucks
Nº 4 of 7 Other european cuisines in South Bucks
Opinions
I have been to Brasserie Blanc many times, the staff are always polite, professional and friendly, nice atmosphere and the food in the main is very good, there were 7 people in our party this time and 3 of us had the steak bavette, we all found the bavette was a little too chewy, I have had this steak several times before and always found it perfect in the past. But as usual a very enjoyable experience.
Glenn P . 2024-12-23
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Had a really enjoyable Sunday roast lamb meal. Highly recommended very tasty
Steven Stannett . 2024-12-17
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We had an excellent meal here, with top notch service
Roger Parker . 2024-12-14
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We have been eating here for the past seven years and never been disappointed. Always consistently good food beautifully prepared and outstanding service. Would be very nice to have the fixed price set lunch menu back !!
Carlene H . 2024-12-07
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Went with friends, originally booked for the Friday in error when I wanted the Saturday, rang them as soon as I realised and they amended the booking speedily and efficiently. Upon arrival the whole experience was professional and courteous but surprisingly relaxed, with a fairly informal dress code which is always pleasing. The food and wine were all excellent, my wife had the French onion soup and 2 of us had the escargot which I would highly recommend. For mains, 2 had the rump steaks, whilst the other two of us had the trout & hake, all were excellent! For dessert 1 had the ice cream which was fine, but the 3 of us all had the chocolate praline cake which was amazing! Caitlin was our hostess and she was professional, courteous and helpful throughout the evening. All in all a delightful dining experience and we will certainly return.
Markbccfc1927 . 2024-12-07
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EXCELLENT LUNCH ON A WEDNESDAY.LOVELY ATMOSPHERE,PROFESSIONAL STAFF AND COMFORTABLE CHAIRS.THE FOOD WAS DELICIOUS WITH AN INTERESTING MENU.PROPER,GOOD QUALITY FOOD,WELL SERVED.WE WERE VERY HAPPY.
Linda C . 2024-12-04
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Just love this place. Not many venues are able to strike a balance between value, great atmosphere and top quality food and very good service. This happens here. Highly recommended.
Londontraveller0101 . 2024-11-29
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My wife and I had a wonderful evening with 2 good friends. The food was excellent, as always, and our waitress , Briony, was delightful.
Mark Bullock . 2024-11-28
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Had my wedding lunch here and was blown away. Mary was brilliant with helping arrange everything. I honestly couldn’t have asked for a better venue/food/service. Everything was perfect. I will be coming every year to celebrate! Thank you so much to all the staff, especially our waiter and Mary!
nicola burger . 2024-11-21
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What a special lunch for my daughter’s wedding. Staff, service food exceptional. Attention to detail and lots of little extras too. Thank you for making my little girls wedding day perfect. I so appreciate your kindness
Sharon Jervis . 2024-11-19
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Delicious! I ate boquerones, hot smoked trout, oak smoked pork rib eye and the Autumn Still Life dessert. Every dish was beautifully presented and every mouthful was a delight. 😊
Rachel Pearce . 2024-11-11
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A really good place for Sunday lunch with great food and always friendly staff
Alistair Guy . 2024-11-06
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Don’t go! I went with my family at the beginning of October. The food was mediocre and really overpriced. Steak was chewy and the cheese soufflé was gritty. All disappointing, but forgivable, as the atmosphere was buzzy and lively. However, my mum was immediately ill afterwards with food poisoning. Contacted the restaurant and had a really inadequate and generic response with no compensation offered. Really disappointing experience!
Hannah Fells . 2024-11-01
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We recently dined there to celebrate a family birthday. Great ambience and efficient service. However over priced and disappointing food. Cheese soufflé starter was tasteless. Extremely tough and chewy steak. My wife had a salmon dish which at the time she enjoyed. However within 10 minutes of arriving back home she was ill. Restaurant has failed to offer any compensation for this unfortunate event. All very underwhelming be warned!
Chris Fells . 2024-11-01
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We had an English breakfast. The food was delicious, and the place looked great. The service was outstanding. Highly recommended.
Robert Heinrich . 2024-10-28
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Very disappointed with the Sunday roast. It read smoked outdoor bred Pork ribeye, basically it is a gamon joint! I think this should be worded differently as I thought it would be more like a pork roast and not a lump of gamon. I did express my views to the waiter, however not to interested in what I had to say! The roast potatoes were also hard. The service was very slow! A disappointing afternoon …..
denise vialls . 2024-10-27
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Graduation lunch for my daughter. What a fabulous experience From the moment I booked nothing was too much trouble. Cheese souffle, slow roasted pork with Armagnac & liqueurs for four. Utterly fabulous and would have no hesitation in recommending. First class meal.
Ann . 2024-10-24
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We have eaten at Brasserie Blanc several times and have always been very satisfied with everything. However, our visit on Saturday 19th October for a family anniversary brunch, can only be described as mediocre. My wife had scrambled egg on sourdough with salmon, which contained very little salmon. I had scrambled on sourdough with a side of bacon, the bacon was two small overcooked offcuts and not full rashers. We both felt that the scrambled eggs were dry and over cooked. Our daughter had a full English which she thoroughly enjoyed. I am pleased to say that the coffee was excellent. Sadly this was overall a very disappointing visit. There only appeared to be 6/8 customers so it could not be called busy.
Philip G . 2024-10-24
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Had lunch here, good food and service.
Gareth Ward . 2024-10-23
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Great service with delicious mains and desserts.
Vinay M . 2024-10-21
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This restaurant is absolutely amazing. The food was exquisite and the ambience was very good. All the waiters and staff were all very professional and extremely polite. One thing I absolutely love about the place along with the great food is the large ceiling
Cyborg Vole . 2024-10-21
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Food and drinks are always on point, the service was excellent, I didn't get the ladies name but she was very polite, helpful and attentive.
Bally Van Singh . 2024-10-20
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Fabulous food and great service.
Janice Wilson . 2024-10-06
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I took my girlfriend there to celebrate her 30th birthday. The team were so accommodating helping set up the table for our arrival with confetti and balloons I’d brought. They also gave my girlfriend a complementary glass of fizz and some ice cream with a candle. The food was amazing and such good value for money. The atmosphere was great too. Shout out to our waiter Louis who was great fun and so attentive and kind to us!
Sam R . 2024-10-05
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Lovely lunch in pleasent surroundings. Food was excellent and service was faultless. The hake grenobloise was beautifully cooked and tasted delicious. Our dessert 'Autumn still life' was a feast for the eyes as well as the pallet. Can't wait to return.
susan shaw . 2024-10-04
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Natalie was amazing. Me and my friend went for breakfast. She was so friendly. We dont live locally but will definitely returns as it was also great food and Natalie gave exceptional service Thank you
sharlene melia . 2024-10-04
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Having not visited for 4 years, was a bit apprehensive- but no need. Excellent service, food and atmosphere. Hopefully not 4 years before the next visit!
krmum100 . 2024-09-28
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Warm wine, none refrigerated. Terrible wine glasses, not suitable for wine list. Very average food. Honestly would not recommend.
Jeanette “Jan” Richards . 2024-09-28
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Dropped in for an unplanned dinner last night with my husband and daughter and I have to say that we were all in agreement - it was one of the best meals we’ve had in quite some time. All three courses were outstanding - in particular, the hake was delicious and my husband really enjoyed his pumpkin risotto; and the autumn still life dessert tasted as good as it looked on the plate. Service was a little slow; but we weren’t in any rush and the food and atmosphere more than made up for it! We’ll definitely go back. Thank you!
Priti Patel . 2024-09-28
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Another enjoyable lunch with friends. Lovely atmosphere and waiting service. Thinking of coming with several friends for a Christmas get together.
Diana A . 2024-09-28
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The new Autumn menu had just been released, so you might be forgiven for some teething problems...but everything was absolutely bang on! Great food, wine & service, plus as it was my birthday, there was a complimentary glass of fizz. What's not to love?
Matthew Wright . 2024-09-27
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Really average fare. Nothing delightful or special or even decent to look at, the Sunday roast beef was good, the standard menu much less so.
David Semark . 2024-09-18
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Beautiful ambience on a Wednesday afternoon after 3pm, still thriving and humming with life. Food was lovely. I particularly enjoyed the fish soup and the cheese soufflé looked divine too. Steak cooked to perfection but would have preferred the chef had removed a little more of the thick line of gristle. No big deal. Service was relaxed and polite but not eager, and sometimes a little robotic - the right words were spoken, but not meant with any feeling. All in all, I will come back, I really liked it. Visited again September 2024 and I particularly enjoyed the sea bream. Cooked to perfection. Service lovely today.
Steve Dunthorne . 2024-09-17
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Fabulous food, lovely venue, attentive staff. Thoroughly enjoyed the meal.
sue Afford-Hayes . 2024-09-04
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Food is good, staff are incredibly friendly and helpful, the offerings are competitively priced, and it is decorated nicely throughout. The parking is a bit rubbish, but once you get inside there isn't much to complain about. I'd particularly recommend the duck.
David Kelly . 2024-08-27
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Really poor experience, slow service, small portions, more like a child’s meal,ran out of vanilla and chocolate ice cream, we had 4 children with us that wanted the child’s menu ice cream , unforgivable as surely this should be a standard item. We definitely will not be going back, with all the choices of restaurants in our area, do not go there! I was treating my family and felt so upset at spending over £300 for such a poor meal.
jennifer m . 2024-08-26
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Great meal and service.The surroundings and atmosphere were perfect for a girls get together.
Aisha Rob . 2024-08-23
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Excellent food, really friendly waiters and waitresses and beautiful restaurant. Thank you for a lovely dining experience.
PE . 2024-08-20
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Fantastic food, even better service. Wouldn’t hesitate to come back again.
Jacob Lassoff . 2024-08-20
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Perfect venue for our small family wedding on the hottest day of the year. Delicious food & wine, attentive but not intrusive service. Couldn't have asked for more. Definitely recommend!
FrankieEast . 2024-08-13
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Celebrated the nuptials of our son and new daughter in law. Lovely menu to round of a perfect day. Service was very good and the food exceptional 💖
Joanne Flint . 2024-08-12
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As a loyal customer, I had always enjoyed the quality and service, but this visit was a significant letdown. The overall quality of the food was subpar. The dishes we ordered were poorly prepared, lacking the finesse and flavor I have come to expect from Brasserie Blanc. However, the biggest disappointment was the desserts. They were shockingly bad, reminiscent of something one might find at an Aldi supermarket rather than in a restaurant of your caliber. It was disheartening to see the kitchen let down the otherwise excellent serving staff.
silvia a . 2024-08-09
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I used to go every month to this brasserie as the food was proper french food , today unfortunately I have been very disappointed same as my companion… food quality very low - the starters for eg cheese soufflé tasted bitter , the cheese was a block in the middle of soufflé, the mains nothing spectacular and the deserts absolutely a joke a tasteless crumble from cheap biscuits with a suspicious mousse and with a 99p chocolate flake called chocolate and orange mousse - no taste of orange 😔and crème brûlée made from supermarket bags 😔😔😔
silvia836 . 2024-08-08
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Interesting flavourful food with attentive friendly service at a fair price. Just three of us but no complaints. Without doubt we will return. Huw Walters.
Quest609401 . 2024-08-08
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Excellent meal, loved the decor
Sharon Williams . 2024-08-07
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Went for my birthday with my family and extended family, 8 of us all together! Was greeting by friendly staff. The restaurant felt spacious, you could hear yourself talking. Delicious food, the staff seemed happy to be there, very funny and personable! We were trying this place out as a potential for our wedding meal and we will definitely be in touch to arrange!
katie Lewis . 2024-08-04
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We had a most enjoyable lunch. I could not really fault anything. Also at a very reasonable price.
Michael Brienza . 2024-07-28
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Absolutely amazing experience each and every time we have dined here, the food is cooked to perfection and attention to detail is second to none, the service was fantastic too, can highly recommend, we will almost certainly be back again soon.
Graham saunders . 2024-07-25
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Sunday roast was excellent except for the Yorkshire pudding, which tasted a bit burnt, definitely will go back!
Jake . 2024-07-09
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Steak a bit chewy but flavorful. Creme brulee excellent. Very good service.
ena symmonds . 2024-07-08
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A restaurant that gets it right. Our go to for reliable food and service. Their coffees are equally lovely for a cheeky morning treat. Have had breakfast, brunch, lunch and dinner and never a bad meal or service.
T Coll . 2024-06-29
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A beautiful modern venue in the heart of Beaconsfield Old Town. We held a corporate event there and it went down so smoothly with delicious canapes and a super drinks selection. The staff were professional, friendly and went out of their way to ensure we had a great evening. Thank you for contributing to the success of our evening, we'll be back!
Laura M . 2024-06-18
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I brought my partner here for her birthday. An absolutely wonderful restaurant with beautiful decor, amazing service and delicious, well presented food. The selection of wines is great. The wait time for food was very good. I highly recommend Brasserie Blanc for a wonderful meal.
James Carrington . 2024-06-11
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Came here for Sunday lunch. Started off with a cocktail in the bar then moved into the restuaran. Ordered anchovies, snails, crabs bon bons, hake, duck amd champagne chocolate balls. All were outstanding, especially the snails. They sell wine by the carafe and have a large selection of cocktails. Service was fantastic by very experienced wait staff. Will definitely be back. A few more smiles from a couple of the staff would have made the experience 100%. Good value £155 to include all the food above along with 4 glasses of wine, 2 cocktails and 3 beers. 10% service charge added.
Samantha Emilio . 2024-06-10
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This isn’t the first time we have eaten here and it certainly won’t be the last. BB manages to serve really good food (consistently good in our case) at a reasonable price with efficient service. We love the Sunday lunches and the quality is great and it’s excellent value for money. Not being a pudding person I usually avoid them however, the pistachio soufflé with chocolate ice cream is outstanding. Please never take it off the menu! Carry on doing what you are doing, BB.
Ruth Gibbons . 2024-06-10
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Not a cheap place to visit but the service is always excellent and the food very good.
Neil Axtell . 2024-06-08
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I rarely write reviews, however this is warranted and justified. I’m a regular in The Brasserie Blanc, Beaconsfield and the team (led by Wayne) are always so kind, friendly, efficient and professional. That’s not to mention the food and service is exceptional with high standards. Always a pleasure popping in for the odd G&T and bite to eat.
Matthew Murphy . 2024-06-02
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Big place with nice decor Nice quiet outdoor area at the back and some, but limited parking
mike gallagher . 2024-06-02
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Catered very well for my allergies
Hilary Pearson . 2024-05-31
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Had lunch today, the reviews were great, and our food was excellent. We will be back regularly. Minted pea ravioli and the curried cauliflower steak, a real treat.
Marianne Mercer . 2024-05-30
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Lovely food very friendly staff, we had a really nice evening recommend going
Beverley hill . 2024-05-07
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Oh my gosh, best dining experience of my life! Personally I loved the cheese soufflé! The time it took to get the food ready took a bit of time, but very understandable due to its amazing quality. Will come here again!
Zac Durrell . 2024-05-06
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Been numerous times here never ever fails to give good food or service pleasent atmosphere. Can't fault the place at all. And the food is very very nice too.
Ollie Smith . 2024-05-05
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Having eaten here once before and really enjoyed it, we thought we 'd give it another try. The ambiance and décor were great and the staff were friendly. Initial drinks were quickly ordered and delivered. Even though the restaurant was only about one third full, service then became very slow. Even when we finally managed to order, the food then seemed to take ages to arrive. One vegetarian dish was tasty although a bit sparse and the hake (described as served with a sauce) was more like a piece of fish swimming in a lukewarm liquid. We passed on the desert as we thought that it would take too long. Disappointing.
HondaHound . 2024-04-27
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The new spring menu has some delicious additions like the king prawns with black rice and hake with spring vegetables. The quality of the food, the service was excellent.
Mary S . 2024-04-19
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I have been to this restaurant about 20 times now. We literally love it! The service is grade A, food is fab and there is always a buzz about the place 5/5 from me...
Ross Everton . 2024-04-18
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We went here as a family and loved the experience. All the food we tried was delicious which included the Cheese Souffle, the lamb roulade, the trout and the pistachio souffle. The service and ambience in the restaurant was excellent.. would happily visit again..
Rajesh Nair . 2024-04-10
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Love this place. Food always great and reasonably priced. Lovely surroundings as well.
Colin Penn . 2024-04-02
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The Sunday roast was delicious and great value for money. The service was brilliant and the restaurant had a good atmosphere. Would definitely return.
VH . 2024-04-01
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Excellent service, very friendly and relaxed. Staff was on point with all needs never kept waiting and nothing seemed too much. Food was beautiful, steak was top notch and my partners seabass was lovely.
Rick T . 2024-03-31
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Amazing food and amazing service. I love coming here for my meal but they need to work on their dessert menu.
Mimi Sidhu . 2024-03-26
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Very disappointed with my meal today. I had the celeriac steak main, which was a slice of celeriac about 10 x 2cm, with a bit of sauce, nothing else came with it. I’m sure they don’t serve a meat or fish steak on its own. I feel a mug because the ingredients must have cost less than £1, yet I paid over £15, (and had to stop for a sandwich on route home). Whoever puts the menu together clearly doesn’t understand nutrition or vegan food as it was not a balanced meal. Will not return. How much would a couple of new potatoes and a broccoli florets add to their cost? No one at any point asked how the food was either or I would have told them.
J C . 2024-03-24
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Food is great - However I was told the restaurant had no Dijon mustard!! Only English mustard in a French restaurant. In hindsight I should have asked for someone to go out and buy some as there is a Sainsbury’s supermarket within 5 minutes walk. Call it a first world problem but very poor service
John L . 2024-03-24
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I wrote a negative review after my visit. I then received an email from management offering either 2 free main courses or £50 voucher for the discount which the waitress hadn't deducted from my bill. I replied to the email stating that I would like to have the £50 voucher. I waited a week for the voucher but nothing came through. I chased management 3 times but never got a reply. Why offer a voucher and then not send it. If this is how your customer service works then it's very disappointing. Not only did I lose out on my discount, management never follow up on their offer. Utterly disgusting, making false promises.
Helen R . 2024-03-18
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Consistently good food, well presented and served. Excellent value
Marc Baker . 2024-03-15
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This was my first visit to Brasserie Blanc. I absolutely will not go again and won’t recommend it to any single person who I know to go there. Rolling eyes and long faces from the host/waiter just because I took a bit longer to read the menu; and my slower response due to the waiter spoke too fast so that I couldn’t hear. Today is Mother’s Day, my family went out with me for dinner, but it was spoiled. Will definitely share this bad experience to as many people as possible to warn them off from this place.
Gayau Eva . 2024-03-10
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Great food and atmosphere, our Waiter Callum was brilliant
Hayri Alpcan . 2024-03-09
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Great food and atmosphere. Parking at the rear.
Jonny Grant . 2024-03-08
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Our visit didn't start well when we arrived, to be approached by a young man whose concept of a polite greeting was to say "Hi GUYS". I thought is this really a Raymond Blanc restaurant? We are both in our seventies neither wearing ripped jeans or carrying an iPhone so the term guys was to my mind totally inappropriate. Service was very impersonal to the point where the server didn't even ask if we wanted to order wine with our lunch. Some staff training required here on a number of fronts, Mr Blanc.
Bob K . 2024-02-27
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Food was very tasty and beautiful . The menu is elaborate. The resto atmosphere is very elegant. Staff were amazing. It’s easy to access to the restaurant. Very reasonable prices. Very authentic French food, hint of Provençal food. I didn’t have a problem for parking
lina A . 2024-02-27
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Evening meal - fish soup starter, chateau beef, cherry mouse, coffee - all lovely. Very good service - lovely atmosphere - only negative on atmosphere is the noise level - little difficult to converse, particularly if you were on a romantic night out, but still great
Gary Newham . 2024-02-26
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Nice place to go. Food was excellent. Service however was hit and miss. Staff were attentive at the start but later we twice had to find a member of staff to get things. Staff also appeared unhappy.
Alan Reeves . 2024-02-22
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So the space is super nice and the staff were incredibly friendly and attentive so top marks there, the breakfast we had was poor though, skimpy portions, dry hard toast, cheap pastries, everything over or under cooked. Maybe breakfast isn't their thing but i would avoid
Richard Dyson . 2024-02-19
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Lovely Sunday evening with the food and atmosphere.
JOU-YI CHEN . 2024-02-18
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What a lovely restaurant, the food was lovely, our waitress was friendly snd smiley and the decor is beautiful. Was a great evening celebrating my partners birthday! If there is one downside it was trying to find a parking space when we arrived but don't let that put you off it is so worth it 💕
_sarah_markley . 2024-02-18
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We have dined here around 20 times since it first opened. Generally the food has always been exceptional, but not today! My wife and I both opted for the roast beef with all of the usual trimmings. When it came to our table both plates of food looked superb. My wife was struggling to cut the beef up and requested a steak knife, this didn't really help. Although I managed to cut the beef I was having an issue in trying to chew it! When we were approached by our waiter who asked how things were going, we pointed out that we were both struggling with the beef. They apologised and shortly returned with more beef which was cut much more thinly with extra gravy. We were very impressived, however, that was also difficult to cut and chew! We gave up and asked for the bill. When they bought it to us they said that they had spoken to the chef and he intended to make enquiries to their meat provider. Although the staff were very professional and polite, we had to pay the full amount. Perhaps a small reduction in the bill would of been a nice gesture.
Foxtikka . 2024-02-18
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Sad because this was supposed to be a valentine treat, disappointed because of the following: we were sat down, no idea who our waiter would be, eventually we asked for some drinks, then we asked someone if we could order food, we ordered chateaubriand, which arrived quickly, but cold, the cafe de Paris butter didn’t melt on it! Nobody came to ask how our food was! When we did finish I caught the waiters eye to take away our plates, she then plonked dessert menus on our table, without even speaking to us! Needless to say we didn’t order any, requested the bill, paid and left, nobody enquired as to whether we had enjoyed our meal as we left. Of course the requisite 10% service was added to the bill, they are taking for granted we will pay our hard earned pounds, we wont be again and suggest you don’t!
Lovemyholidays55 . 2024-02-18
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2 courses in 2.5 hours?? In an almost empty Brasserie? I don't think so. An extremely disappointing visit with lots of staff milling around the service counter instead of taking care of customers, and lord only knows what the chefs were doing but they certainly weren't cooking much. The food was fine when it arrived, and in fact the mushroom pithivier was voted outstanding. We wished we had gone somewhere else and not wasted an extra hour out of our precious Saturday afternoon. We're voting with our wallet and it will be a long time before we go back - on two out of three prior visits we experienced very poor service at this establishment.
Jacqueline W . 2024-02-17
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It was my first time at this restaurant for a valentines day date and it had an amazing atmosphere, was spacious and such patient and helpful staff. The food was also of high quality.
Kayla . 2024-02-15
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Valentines Evening Fabulous Service , Not sure of waitresses name , could possibly be Elle . Food was fab too . Great recommendation on our choices Lovely ambience. 💯 recommend .
mariabE4021HF . 2024-02-14
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Unlike Marco Pierre White and some other ‘celeb’ chefs I wouldn’t expect Raymond Blanc to lend his name to anything average, and this place lives up to his name. We had a Poulet roti, moules and a cheese soufflé, all of which would pass muster in a real French brasserie. They also serve excellent coffee. With a couple of drinks the bill came to just over £80 - not cheap but good value. It’s a warm, welcoming place on a pretty high street. Well worth a visit. They also do a perfect full English breakfast.
ArthurP990 . 2024-02-12
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I did some research before coming here for Sunday lunch as I was a passing traveller. My expectations were high, and I must say that the food exceeded them. The dishes were exquisite, simple yet delicious, without any unnecessary embellishments that are common these days. The quality of the ingredients was apparent in every bite. The furniture was comfortable, and the cozy seating made the experience even better. I'd like to thank the staff for being patient with me, even though I can be a bit fussy at times."
Stacy Stonechild . 2024-02-11
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Booked Sunday lunch as a birthday celebration for my daughter and we were extremely disappointed. Asked for Prosecco on arrival which they forgot told the waitress who only brought one glass had to ask again to bring one for my husband and myself. Had to wait a very long time for our main course to arrive. Eventually it arrived cold except for the cauliflower which was burnt. Ordered our deserts and sat waiting for a long time again. The desert was supposed to come with a birthday candle but we got fed up of waiting so asked for the bill. No apology from any of the staff. The whole experience was not pleasant. Not a very nice birthday lunch and to top it all both my daughter and myself had upset stomach’s afterwards. Very bad food and service will never go back and will definitely never recommend to anyone.
Christine H . 2024-02-11
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Great food as always. Cannot fault
Ricky Kaura . 2024-02-05
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The food was delicious but service let it down alittle. Our sharing nibbles came with our starters and we had to ask for them, otherwise not sure when / if they would ahve arrived.
Maliha Chaudri . 2024-02-05
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Absolutely love this restaurant. Fabulous Sunday menu - 2 courses for £25, including the BEST rare roast beef I've ever had! Such great value. The service was attentive and professional. Keep going back!
Wendy Sinclair . 2024-02-04
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We used to visit regularly. Sadly, this time will probably be our last time. Despite booking first, we were sat at a table by the bar so the hot drinks machine was very noisy. The staff members took turn to take their breaks at the table next to us, one member of staff took a good long nap whilst on her break. This was not what we expected to see when we dine in a restaurant. We received the wrong starter. We then specifically ordered two children’s hot chocolate for our children but when the bill came we were charged the adult price and we were told that we had received the adult hot chocolate. It took a while for the bill to be changed and we received no apology from the staff, we were instead made to feel like it was our fault for not making our order clear when we had clearly said “could we order hot chocolates for our children”. Generally very bad attitude from all the waiting staff who serves us. Not a single smile to be seen. The food was average and overpriced as usual. Nothing special, we used visit as it had good service and a nice environment but without the service and the environment then there are no reasons to return. Overall, a very disappointing dining experience. We will not be coming back any time soon.
TAEEPham8 . 2024-02-03
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Fantastic food, amazing service at a really beautiful venue.
Grant Bennett . 2024-02-03
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Excellent food and atmosphere. Staff were helpful and attentive. We can recommend the restaurant for a celebrations.
Tim J . 2024-01-31
MORE AT TripAdvisor
We arrived 15 minutes early for our reservation and were told that although our table was ready, they wanted to stagger diners so we were told to go to the bar. We ordered a rum and coke and the salted caramel espresso martini. The espresso martini definitely tasted like a regular espresso martini with some salted caramel Popcorn on top. However, I love espresso martini's so I was good! We were seated at our table by 19.15, however the service was fairly poor. We had to flag our server down to take our food order, only to be told that the dish we wanted to order was unavailable. I ordered the chicken roti, the chicken was dry, but it was still flavourful and the vegetables and mash potato it came with were delicious. I ordered the cheese for dessert and has a glass of piquepoul to drink. I love the interiors at this place, it is beautiful. And this wasn't my first time coming here. However, I must say the service let this place down. I had to flag our server down to take our food order and then our dessert order and to ask for the bill. There was no attentiveness whatsoever. However, we could see other tables being looked after so I'm putting this down to an issue with our server. I will go back to this place, I'm just not sure when. For two mains, two desserts and two drinks including service we paid £111.
Kirstie Newham . 2024-01-28
MORE AT Google
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710 Opinions
Genuinely awful on a Christmas Eve. Was having a lovely night and then the security decided they’d switch for no reason. Shocking service. I’d totally avoid if I were you.