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2.0

Based on 88 opinions finded in 1 websites

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Nº 275 in 304 in Wokingham

CUSTOMERS TALK ABOUT DISHES WITH..cheesechicken
Score
OpinionsNoteTripAdvisor882.0

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Ordered at the window , collected my takeaway when i got home half the order was missing , tried calling them to get a refund but they don't answer the phone

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tony7826 . 2025-01-02

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Order screen didn’t work after inputting my order 5 times and when you’re doing 6 different meals takes a while . Then went to the counter to order they then said they had to reboot the system . Then to serve another customer that came in a long time after us before us 🙁, overall waiting time was 40 minutes just to place the order , then to be told they would give us some complimentary items which never appeared, Top it all off cold food Avoid using this place

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Graham L . 2024-12-24

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This Burger King is the worst I’ve ever been too. My mum ordered food for my children to take away and was missing 6 chicken nuggets and a burger when I went in to say they was missing all they did was show me a photo of her order and wouldn’t give a replacement! Absolutely disgusting. Do not order from here! Rude and can’t do their jobs properly.

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Hailey R . 2024-12-20

MORE AT TripAdvisor

Everytime we go there, the workers can’t do their simple job and get the order wrong. As soon as I heard the ladies voice on the intercom I knew it would go wrong. I asked for no lettuce and she started removing random things that I hadn’t mentioned. I clarified exactly what I wanted, and then after we received our order they managed to get EVERYTHING wrong. No bacon in the bacon & chicken sandwich- AKA one of the TWO simple ingredients. And then removed sauce and cheese instead of the lettuce that I asked to be removed. Honestly the worst drive through business in the area, the managers really need to micromanage these terrible workers.

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Robbie H . 2024-11-09

MORE AT TripAdvisor

Still suffering from the food poisoning. All I can say is the 2 chicken royales smelt the same when as when they I ate them. Never again.

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pm992016 . 2024-07-22

MORE AT TripAdvisor

WORST BK OF UK!!! BAD WORKERS, BAD FOOD. I SPENT ALMOST 1 HOUR WAITING MY ORDER TO EAT A DISGUSTING FOOD, WORST MANAGER EVER.

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Guide18683334473 . 2024-04-12

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Will never eat at this restaurant again all thanks to the added £60. Parking fine (which is the reduced amount I might add) that I received two weeks after parking in their car park and eating there with my daughter! Have never had an issue with the food here other than some confused orders over the years.. but this is an absolute joke and I can now see why the reviews at this place are so poor! After some research I’ve realised I’m not the only one that’s been punished for this and no thanks to the lack of information from the staff who are obviously aware of this problem and the slow process of the orders I’m sure as hell that I won’t be the last! Go get yourself a good steak instead.. it’ll be cheaper & healthier!

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Happiness26440319437 . 2024-03-28

MORE AT TripAdvisor

Nothing said at drive thru pile box . So drive round . First window closed . So wait for second window guy was rude said to go round again . Queue was massive then so didn’t bother took the kids to McDonald’s . First experience of the Wokingham drive thur an my last won’t go again. I’ll stick to what I know .

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tom r . 2024-02-09

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How hard is it to get a burger Wright . In the case of this outlet almost impossible. Order cheese and bacon burger small fries 3 cheese bites on a voucher 9 nuggets . Receive double cheeseburger 2 cheese bites and 7 nuggets . And...

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146StephenD . 2020-03-08

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9 fries with a whopper meal after waiting 10 minutes per customer. How can 9 fries be considered anything but thoroughly shameful especially after waiting so long??

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tomhN7388AJ . 2020-02-21

MORE AT TripAdvisor

be aware when you visit this place. Warm (at best) food and sneaky parking restrictions meaning if you stay too long you'll get a £60 fine in the post (Yep - there's a camera so you wont even know about it for a few weeks!)

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Kevin C . 2020-02-17

MORE AT TripAdvisor

So you wait, get your order, sit down with other people, get into conversation, eat, drink, chat, then you decide ok well order another drink even a desert. Get home all fine, then 2 weeks later a parking penalty of £60. Given your a customer...

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karlr624 . 2020-02-08

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Once again the drive through was closed this is becoming common place. The place was very busy food all over the floor but strangely no one sitting down eating. 6 members of staff who had obviously lost the plot they all seemed to just concentrating...

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Bobinski B . 2019-11-06

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I was reluctant to go there today for my lunch because the service is generally awful. They never get an order right and why does their food taste so stale? Yeah won’t be returning again. Hoping you guys got better but still staff members with...

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888bailey888 . 2019-11-06

MORE AT TripAdvisor

So I will keep it short and concise as I wish I had never set eyes on the place. Car park tight and hard to manoeuvre in. On entry, absolutely appalling hygiene. Sticky, dirty floors littered with food waste. Toilets disgusting, smelly and old. Whole...

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88imtiazm . 2019-07-14

MORE AT TripAdvisor

We waited at least 15 minutes to get our food ordered and prepered..there was only 1 person on the till. The tables were dirty full with chips and water... The bin was overflowing with litter and there was not many tables left to chose from

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AnnabelSwift12 . 2019-05-06

MORE AT TripAdvisor

Nice and warm this time, efficient service, hot food well cooked, the black Angus is banging. Will return

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timstanfield . 2019-04-26

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We were out and about so popped into Burger King for lunch. Service was slow and we had to wait at least half an hour to get our order. Then the kids wanted ice cream and that took at least 20 minutes. Customer service is...

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BecB0yd . 2019-03-13

MORE AT TripAdvisor

I have used several times in last few months. Always the drive through on the way home late in the evening. Always quick service and hot, well cooked food.

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KevinStewart22 . 2019-02-18

MORE AT TripAdvisor

Food is good service is prompt but it is so cold in the place that it's uncomfortable. Four stars for the staff and food but temperature let's it down

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timstanfield . 2019-02-05

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not sure if this is new establishment. no atmosphere. chips half the size as macdonalds and burgers fall out of rolls.

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232Terry . 2018-10-22

MORE AT TripAdvisor

Tables dirty and staff a little clueless sealed young and new. Burgers a bit price and not fresh. Needs an overhaul in there

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catherinecF5739YW . 2018-09-17

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Don’t ask for the pretzel chicken fries. Taste horrible. Disgrace they have those instead of the original

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Bennett L . 2018-06-11

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We have visited quite a few times and have been pleasantly surprised at the level of service we have received and the consistency of the food we are served. Excellent service from staff Excellent food, always hot and fresh salad used Parking is a little...

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errolp659 . 2018-06-03

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We visited this place having been to a children's party at the nearby bowling alley. It was a wet day in December; we dashed into the cafe after parking the car. Over two months later a parking ticket arrived in the post. We had overstayed...

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leoglutten . 2018-05-22

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Desperation brought me here, winter morning, too early for an appointment and too cold to stay outside for any longer. The lovely cafe near the station, that I had earmarked for breakfast, had closed down. 'But these fast food joints have gone upmarket and healthy...

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Pam G . 2018-03-14

MORE AT TripAdvisor

Stopped here for exactly that. Does not warrant sone of the bad reviews I see. Coffee was very good the Wopper and chicken sandwich OK. Place was empty but clean and derive fine. Frankly almost a neutral place!

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AA_OnTheRoadAgain . 2018-03-13

MORE AT TripAdvisor

Chose this place as a treat for the kids after bowling. No burgers! Everything else but no burgers! I thought the clue was in the name. Not good for the 2nd largest burger chain worldwide. And it was a busy time. Sunday lunchtime. The place...

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PhilB55 . 2018-01-14

MORE AT TripAdvisor

Lots of staff who looked very stressed and uninterested. Don't think I saw a single smile in the 5 mins of waiting for food. The chips were lovely, burger was okay despite being luke warm but bread was stale. Not TERRIBLE but not that nice...

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Rebbeccaa25 . 2017-08-17

MORE AT TripAdvisor

Had to wait over 10 minutes for our order today which when it arrived was incorrect to be told it would then be a further wait to get the right stuff. Seemed to be badly organised or under staffed . Not that impressed really

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Mark M . 2016-10-21

MORE AT TripAdvisor

We lunched at 12.15 on a Monday and the restaurant was clean and quiet. The till operator was a trainee but he was being overseen by the manager who was calm and helpful and ensured everything was done correctly. The food arrived promptly and was...

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AnthonyandAna . 2016-10-10

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If you want to wait the longest you've ever waited , to then be served by the most miserable couple on Chinese people , then this is the place to go. The best thing is there consistent , it's the same every time you go...

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146StephenD . 2016-09-04

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It was a busy afternoon when i visited and the staff were obviously trying to rush through, some members of staff did this polite and decently however the member of staff who took my order could barely speak a lick of English and when she...

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foodguy2332 . 2016-03-31

MORE AT TripAdvisor

I kinda boycott Burger King about 5 years ago because their meal prices starting nudging the £7 mark and you can get a similar meal from their competitors for a fiver. Came here early lunchtime, place was clean and quiet (no screaming kids, thank goodness!)....

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Bunny_King . 2016-01-20

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2 whopper with cheese meals ordered through the drive through, the chips were cold so took them back, then opened our whoppers to find them cold also, just hot on the bottom where they sat on the warming tray, never had time to take them...

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Lisa S . 2015-11-22

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Went with the kids, for a fast food restaurant the food was fresh and burgers were great! The manager forgot to put nuggets in bag and when I went back up to tell him he came over and checked I wasn't lying!

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Chopper2011 . 2015-10-18

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It is a shame that many good fast food operations can be let down so badly by shoddy franchisees and useless managers. Here at wokingham we see one of the worst BKs in the country. Wanting a quick bite before watching the rugby i stopped...

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mccurry . 2015-10-04

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I take things as I find them and the restaurant was clean and tidy after a busy lunch. Food was served quickly and efficiently and was what one might expect in a burger restaurant. Not gourmet but perfectly ok.

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AnthonyandAna . 2015-08-20

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Dropped in to pass an hour as arrived early to an event. Ordered Double Rodeo Burger.....Didn't say on the menu that it was microscopic. Probably could have eaten it in 2 bites if I had to. The burgers were so flat the two looked like...

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Cayusez . 2015-07-08

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Went here for something quick... Well wasn't quick, went though the drive thu.. Well I ordered the new chicken fries, couldn't understand me on the headset, and once I got my food it was the chilli bites, so I had to drive back and go...

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Lisaskelt . 2015-04-13

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I think a number of other reviewers use the same criteria for a burger drive through as a michelin starred restaurant. This Burger King is clean, quick and efficient. A comment has been made elsewhere regarding the language skills of the staff but I would...

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AnthonyandAna . 2015-01-15

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The food was awful! Chips sent back as they were cold. Customer service is shocking. Other places where something is cooked fresh you are asked to take a seat, not here even when they are empty. My double rodeo burger was more like a single...

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Southerner85 . 2014-09-24

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The last day of term we stopped off for lunch along with about 50% of the population of Wokingham !!. The restaurant was heaving so decided to use the drive through. Service was calm and efficient and the burger and chips showed no sign of...

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AnthonyandAna . 2013-12-27

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Used the drive through today which works fine when there is someone who has a firm grasp of the English language taking your order. Long story short the order was not correct which I only reailsed once leaving, I returned to ask for what I...

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Cobby1983 . 2013-09-21

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Don't waste your money Wokingham burger king food is tasteless dry and some times cold and the manager is a waste of space rude and grumpy I keep going back believing that maybe it will be better but never is best thing is to drive...

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Jason A . 2013-07-02

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My wife and I were in Wokingham prior to collecting our grandson from school. We were looking for a quick snack and ducked into Burger King as it was convenient, fast and most importantly had a car park. We both ordered a Whopper meal and...

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AnthonyandAna . 2013-03-04

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