Burger King in Birmingham

Staff were really helpful , food fresh and hot.

Exceptionally fast service and the food was equally excellent. Keep up the great work!

Love the blue raspberry slush 😍

Went in to eat before heading home from work. The atmosphere was conducive, frequently cleaned and spacious. The restaurant has two floors with the bottom floor being the "usually crowded" eating hall. whilst the top floor is quieter for those who enjoy their meals in silence, it also has the toilets for easier access. There's constant WiFi and the toilets were very clean.

Louie was just fantastic exceptional customer service. I am disabled and attended the branch with my disability dog. He helped me get my food and was so kind and polite.

Unpleasant, canteen like atmosphere. Rubbish everywhere. Disorganised.

They got our order completely wrong, then they was rude when i asked to get the right order. Lastly their toilets are disgraceful. Blood on the floor, open sanitary pads, tap that doesn’t work and no clean tables.

Mohammed is very good and friendly. Great service.

Hamid was very up and about, approaching and helpful with the customers. Visit the high street Burger King in Birmingham sometime!

Sophie has been so patient with us. She is truly lovely

From 6.41pm till 9.39pm I waited wen it finally did come it was STONE COLD not very nice I am not very happy

I don't eat burgers but the kids like it there

Amina was sympathetic, very helpful and engaging. My experience at Burger King was very pleasant.

My friends and I had a lovely experience at this restaurant. The food was hot and delicious and I was plea surprised by the loaded bacon and cheese fries. We were served by Amina at the till and she was so lovely and conversation with her felt natural.

Nightmare experience. Went there on Sunday the 1st, ordered food paperless machine so no recpeit. Carnage at collection point no numbers being checked. Went up after the rush excuse me I've paid and got no food. Here's the pending transaction on my banking app. The manager refused to help and was just rude and argued with me for 30 mins. And said if the pending payment goes through I need to travel back to birmingham City centre for a refund in 3 days. Why is that horrible not very clever women even employed????? So now I need to go back at my own expense to get a refund. Awful service. Do not get your food from here.

food really cold couldn't eat fries and burher was horrible

Fast food has never been so complicated as touch screens doing anything but a straight forward order. Painful and impersonal. Staff make the assumption you're a frequent visitor (I was a tourist) and don't go out of their way to be helpful. Disappointed by soggy cold fries and lukewarm food. 6pm on a Friday you'd expect better l. And the price for what you get is extortionate ...fast food is no longer inexpensive. £22.80ish for 2 burgers, 1 fries, 1 drink and I halloumi 5 piece. Wish I'd gone to nearby Tesco instead for a sandwich. Saving grace was a plant based option was available quickly. Wouldn't recommend.

Just Eat Good Delivery Service. Burger king Good Quality Delicious Meal. Thank You.

The food my mom ordered, it looks really good, the burger has the big flavours and the fries with bbq dip is so delicious, the shake was tasty, will order again if possible and necessary. 🤤🤤🤤

Nice food and spacious place to eat. Food was ready fast and also delicious.

Worst Burger King I've ever been to

never had an issue with the food except when i went into the shop today and one of the workers was wearing a bonnet. I understand people have rough days but wearing an actual silk satin sleeping bonnet in a food restaurant is not a place to wear it. I called the lady over after she ignored me for about 5 minutes when i was standing at the cash register to pay for my order. she then began to cough violently for about 30 seconds into her arm whilst staring at the floor and obviously not willing to serve me. You’d think from covid we’d learn common decency.

Food wasn't great tried the new smokey burger...I'm still looking for that smokey flavor. Not great folks

Very fast, satisfying and tasty

The burger was squashed and soggy unable to eat it.

My food said deliver d but never came

Excellent service, rapid delivery but burger cold.. Not the drivers fault

Very appetizing whopper and there was this one worker mo who was really helpful

The food was of an excellent quality and it was nice to enjoy a thick milkshake at reasonable prices from well intentioned staff.

Avoid! Lunchtime not very busy. Angus BBQ burger was dry very salty strange salad too much not good quality sauce looking very miserable nothing like on the adverts

2 hour wait for cold food that was covered in sauce that I didn’t ask for

The burger was not what I expected

The food was dire. At first, it was timed to come for 10pm and it came at 10.30pm. When I opened my burger, it had been eaten. I was suprised! Not good. I literally had half a burger!

Nice customer service and nice hot food

Abysmal service. Food delivery time kept getting pushed back, and the time on ticket shows the food sat around for half an hour. So i get all my food stone cold. Unedible. It's gone in the bin !! What a waste of 30 quid !!

Didnt turn up want a refund either stolen or just not delivered

Asked me if he could come up to the room even tho I am a student living in halls. He also given me my order and someone else’s order I didn’t realise till I got to my room.

It’s amazing place I live the chillie cheese bites

El servicio era muy pobre. . gerentes y personal charlando mientras esperaba para hacer un pedido. El gerente que tomó mi pedido fue grosero y cuando recibí mi pedido me habían estafado cobrándome por una comida grande cuando solo me daban una comida pequeña por mi dinero

I ordered it to the wrong address so never got this food and I'd like a refund or at least half

Excelente hamburguesa recién cocinada. La comida era preciosa, el personal era bueno, el pesebre era amable. El lugar necesita una limpieza profunda, pero en general bueno. Teniendo en cuenta los clientes groseros, desagradables y sucios que hacen muy bien.

Manger Mohammed was good helping

Well the food turned up 10 mins early 🤩 And the burgers were honestly the best we have ever had. A total 10/10. ❤️

Always good quality food, brilliant service, simple to use app,

Just Eat Delivery Good Experience. Burgerking Meal Good Quality Food. Enjoyed. Thank You.

My order was not delivered. I was stood out side for 10 minutes and no one showed up!!

Very overpriced these days, food is average.

Good quality of food and prepared quickly. It's a shame to see that they have ongoing issues with people coming in and abusing their facilities (stealing drinks). Hopefully the buisness can make changes to stop this being an issue for them as the lost revenues and added costs must have an effect on the business.

This Burger King was very clean. Staff cleared and wiped tables immediately after people left. Staff were all very friendly and accommodating. Haven't had a burger in over 2 years, so that tasted pretty good as well.

Gave us the wrong drinks , but other than that it was OK.

visited bk today , overall i enjoyed my food , manager mo had a pleasant smile and had a great customer service skills, food was tasty and good portions,

the delivery time kept changing. was 2 hours waiting for the food to come back cold. disgusting behaviour

Great tasty food. Really enjoyed it

I recently visited the Burger King in Birmingham and had a pleasant experience overall. The food was tasty, living up to the brand's reputation for flavorful burgers and crispy fries. The staff were very helpful, providing friendly and efficient service that enhanced the visit. However, the atmosphere felt a bit crowded, making it somewhat difficult to find a comfortable spot to sit and enjoy the meal. Despite the busy ambiance, it was a satisfying fast food experience.

Never go here again place was messy rubbish on floor didnt look clean

Very clean and friendly staff! We practically come here everyday.

Love this place! It’s my favorite place to eat on the weekends. The food is always fresh and hot.

To be honest it's not too bad but can be extremely filthy with bins overflowing with some strange dodgy people inside the outlet. Hygiene could be improved as I had diarrhea one time after eating there.

Best burgers and fries ........

Okay overall but I have a few concerns regarding the food and drink, and the toilet hygiene, as I was getting a drink from the dispenser I noticed something very dark and sickening at the bottom of the cup. I also ordered a Chicken Ceasar burger but there was tons of rocket on the burger basically more than the chicken patty which made it almost inedible making me pick some of the pieces of rocket out but the sides I ordered were very good. But as I went into the bathroom it had a very unhygienic smell and there was toilet paper on the floor, but overall it was okay just some compulsory changes needed throughout the restaurant.

The person who attended to me was very nice

Service was good and staffs are friendly

I ordered chicken nuggets and chips when eating I saw the chicken nuggets were not cooked properly and was disgusted to find that I couldn’t eat the rest and had taken the food to my hotel so I had to go buy something else to eat.very unhappy and will not be eating there again not a very clean place and the service wasn’t the best wouldn’t even recommend to my enemies

Quick bite to eat after Shopping. Always good service, It never disappoints. Definitely recommend Burger King for your fix of FAST FOOD 🍔🍟😋

I couldn't believe a vegetable whopper was unavailable. The vanilla milkshake was nice. I nearly choked on the burger it got stuck in my throat. I don't even take big bites. Needs a chew more.

Revisiting, 2 years on. A massive improvement and change from what it once was, the burgers are now fully cooked, fresh and fast, the location itself provides itself a nice central placement in the bull ring - this allows a get away from the chaos of what is going on outside. Tables are often kept neat and tidy, with the staff putting in a world of effort to ensure consistent and high quality is being delivered. The burgers taste standard for burger king, which is a good thing, they are well cooked and consistently delivered at high level, all customisations are adhered to. Located close to the burger king is a car park that charges £2 for parking. Although the machines are still placed in an odd location, the tables set around the restaurant have been moved slightly and now make more logical sense, beyond this, the upper level of the restaurant seems to have been permenately closed. There is disability access available. This is vastly different from the burger kind I made a visit to a while ago, same brand, same staff, but new vibe and a strong positive energy; a lot of respect as this is often hard for a branch to do. Definitely worth a visit if you are in the area and want a quick bite.

Same as all burger kings speedy order and correct food was fine , service was friendly

Tried their whopper meal. Taste was fantastic and also frozen fanta was ❤❤

I was served by Mohammed, his customer service was amazing. He was really helpful and patient by answering as the questions I had when ordering making my experience at burger king much better.

Just Eat Delivery Service Nice Experience, Good. Burgerking Meal Delicious Nice Food. Thank You.

Nice guy! But didnt my order included 2 large fries, cola zero and fanta orange?

Thank you to the gentlemen that took care of us mr Mohamed a pleasure thank you

I never went to there, I don't even know where it is. Ive been vegetarian for 40 years. I don't eat overprocessed junk food!

The staff was really polite and helped me with My problem on the machine. I come back because they're sleays smiling.

Alina was very nice and helped make an order at the till fast service

Very good service and nice food try ones

This is the only last Burger King we have in Birmingham city so it’s the city door!! Standards should be high all the time but it’s just terrible!! I’m very very surprised they haven’t closed down for good yet!! You pay soooo much money for food in here and you can’t even get a place to city and eat as upstairs is forever closed and they close of half the restaurant downstairs, I had to eat my food on the street!! The service is very bad you often have to return food for them to get it correct, Asians working in there often communicate with each other in their language!! Outside store is full of delivaroo and just eat bikes with their staff spitting and coughing everywhere!! Twice I have felt ill the day after from eating here!! The drinks dispenser is disgusting too, I’ve seen people refill their plastic bottles from their bags, and no one cleans up after yuk!!

I’m allergic to bacon I had it in food maybe accidentally

The chicken burger that was delivered should of been plain but when the order arrived it had salad and mayonnaise so it could not be eaten because of an allergy to mayonnaise also the food was warm to cold

On the map it said the driver was at the restaurant picking up my order he did not move for 10 minutes and then the time for delivery got put back he arrived at about 25 past 10 pm the food was cold and he had other deliveries still in his bag this is the second time we have long waiting times and long delivery and both times food has been cold and inedible

Good for nothing.., very worst experience from the staffs.. Worst food.. and given the order wrongly without all the items we ordered. When asked for using toilets these stupids asking for the bill to show them first.. inside the toilet staff unlocking the door without even knocking and coming in.. i dont know who is maintaining all this with such irritating staffs.

Average Burger King Good food quick service

A really unpleasant vibe in the restaurant and overpriced food. The food is nice though. I wouldn't go again.

very poor. a simple order and they still can't get it correct. ordered 2x meals and only received 1x. No courtesy call or message to inform of updates and rider was not going to return with missing items. May as well go elsewhere in future

Very nice guy and quick delivery

The guy of what I can only guess is front of house was rude and made me feel very, very uncomfortable. He was very, very pushy with how I should order my food and drink and also how I should pay. Food was not cooked very well either as you could taste it was not cooked in the middle. I very much can't ever see me going here again!

Chips are nice, hot, and crisp it's so much better than McDonald's so good

Delicious food and drinks Good service

Slow to serve person who served wasn't particularly friendly

Service was amazing , clean restaurant and great food

Great food, great quality, staff was friendly and helpful. The best part of BK is the menu has a lot of varieties with decent pricing. Would come again x

Now that I've discovered their support of Israel I'll be boycotting this chain along with McDonald's.

You guys gave my the wrong size ice cream I asked for Ben and Jerry’s cookie dough 465ml.

Popped in for a quick bite to eat after shopping, We always go in as we know the food and service is excellent and we're never disappointed. Still as good as ever, Very enjoyable 👍

Nice experience Good customer service Awsome food

First time visiting this store. Very clean and tidy, friendly staff and plenty of seating. Food was hot and service was very quick.

Order arrived promptly, although expensive!

Unfortunately, I've had multiple encounters with Louie at Burger King, where his behaviour was disrespectful. The first incident occurred when I ordered regular fries, and he responded disrespectfully when bringing them. The second time, his demeanour was again inappropriate. However, the most concerning encounter was when he handled my payment at the cashier. Despite giving him the correct amount, he questioned me rudely and took the money in a disrespectful manner. Such behaviour is unacceptable and should be addressed promptly by the management.

Visited here today and ordered a Memphis BBQ Double Burger meal only to find and pull out a long strand of hair from out the burger, which was disgusting and an unacceptable standard of customer service. Whichever staff member that was responsible for this should be sacked. Customers beware.

Ooh this place is filled with grumpy staff and fast food is not so fast. It is very busy but can't help but feel they need to employ a few extra people as it was pretty messy in there, not unhygienic, just messy. Always enjoy a good BK, yet it wasn't so enjoyable here.