Butlers Wharf Chop House in Southwark

The service was very good. The atmosphere was nice and bright, great iew of Tower Bridge. Food was expensive and mediocre.

We booked the outdoor hut experience which is supposed to be heated, outdoors and very beautiful. The hut was not heated (they said it was broken), the lights weren’t working (again, broken). The experience was pretty much eating lunch in the cold with blankets on our laps. When we got up to leave, we noticed other booths had lights and heat, and there were no other occupants! So we could have moved to another booth, but we were never given that option. We asked multiple times if we could get the heat and lights on and not once were we offered to move to a work booth. The food was very good, but difficult to enjoy with the ruined experience. See my pictures for the food and lack of lights and heat. The manager on duty was also very rude to us from the moment we sat down. He was serving us initially but there was obviously something wrong. He barely spoke to us and responded without any tone in his voice. We will never be back here and I would highly caution anyone who is booking here, to expect poor service, and do not book the outdoor hut experience.

Loved the view! The food was also amazing! I highly recommend this lovely restaurant

Very expensive lunch and was okay. I hate to leave less than 5 but this team could shape up a little. The lunch we booked in one of the winter season huts was very expensive and just okay. We had two people helping us, one we felt we had to tip toe with as he seemed grumpy, the other was very kind and helpful. We asked several times if the lights could be turned on and the heater activated, they never did. Then told us they were broken, as we departed we noticed several other vacant canopy tables like ours vacant, lit up and heated. Why didn’t they move us? The restaurant was 15% occupied on a Saturday lunch. Maybe I see why now. The view is beautiful and the pork chop was delicious.

Very friendly Spanish waiter, very expensive place, the pasta on the children's menu is tiny, little more than a can of sardines, on the other hand the place itself and the location are very good

Dinner on the banks of the Thames. View from your table of the illuminated London Bridge. Good food and good service. Worth the trip. And in a very interesting neighborhood.

The food is good. the sitting area is not prepared for large group. the service is slow but they recoverd at the end by asking the whole staff including receptionist to serve us. It is good you do but this shows that it is understaffed. The steak was very good, the mushroum was over cooked, the triple cooked potato was nice. They have beer 0% Alcohol which is nice. The staff are friendly and do everthing to help. The view is very good.

Special shoutout to Igor! He’s brilliant absolutely delightful!! As for the other lady who initially served us with the short hair (I didn’t catch her name), she was awful and quite unaccommodating. My partner is veg and there weren’t any veg sandwiches on the winter huts she didn’t help at all! Whereas Igor was fantastic! He brought out a veg hot pot which was really nice!! The turkey sandwich was delicious And the hot chocolate was lovely!!!

Very blank canvas,no atmosphere,no Xmas decorations food was cold and expensive.

I understand this is a meat restaurant, but I am a vegetarian who attended with 10 other meat eating friends. I ordered the only vegetarian dish on the menu - a vegetable pot pie in a ‘creamy herb sauce’ from the ‘mains’ section. What arrived was essentially a TINY portion of chickpea and kidney bean stew in a tomato sauce with a pastry cylinder on top, served to me in a small bowl. I had not been warned that you would need to order your own sides by the waiter and so had no potatoes, salad etc. I didn’t order anything additional as everybody’s food had arrived and frankly I felt mortified to have drawn attention to it. I am absolutely horrified that this cost £22 when a roast with meat and all trimmings cost my friends £28. There was absolutely nothing special about my dish that could warrant it costing that much, all ingredients in my meal were low-cost and something I could whip up quite easily at home. In addition, we ordered drinks which took 40 minutes to arrive - had to order them multiple times as it seemed they’d forgotten, but then multiples were delivered at random intervals. I know December is a busy time but the service we received was so sub-par and should have been much better when paying for high-end food. Roasts don’t arrive with gravy and had to be ordered separately - that said, my friends seemed to be satisfied with their food and the sticky toffee pudding was delicious if you’re willing to spend £10. On behalf of the veggie/vegan friends who don’t want to be excluded at gatherings - please bring some more inclusive and exciting dishes to your menu for us. It’s not difficult!

An excellent Sunday roast with huge delicious portions...not to be missed!!

While the food was ok and the staff were pleasant , the service was just too slow. The cost of the starters aren’t worth it. The porterhouse steak is well prepared and the sides weee also very good. Don’t bother with the puddings, better off going to a pub and getting it done how it’s meant to be. Last issue was waiting 20 mins to receive the bill and a further 15 to pay. Extremely noisy in there as sound bounces around the restaurant but for me it’s ok.

We couldn’t fault the service, food or restaurant. It was noisy but then it was a weekend near Christmas.

The staff was great and very accommodating. The venue is beautiful and sitting outside in the huts was super fun. The food is not great. Steaks were overcooked and no flavor

Great food and lovely setting. We had a Virgin voucher and couldn't swap the bottle of prossecco for soft drinks, which is the only reason for a star loss on service. Food was great, especially the tartar.

wonderful food and customer service from greeting us - helping with menu choice and asking if we were ok and anything else needed was top notch - well done Chop House Bulter Wharf team

Been coming for years and that won’t stop anytime soon , food is always excellent and staff were polite and helpful

Food was sort of fine. Bill was big…so much better value to be had elsewhere

I cannot fault the food, that was amazing, but maybe a little pricey. But the location, and the view of Tower Bridge is probably why it was a little more expensive than other establishments that are just as good. There was a large group of middle aged men being loud and obnoxious, but thankfully they were leaving not long after we had arrived. The waiter let down the entire service however, he corked our bottle of wine and didn't offer to replace it. And he was also a little pushy whilst we were eating which said to me he was trying to rush us out of there, despite us being well within our two hour slot (I think we'd been there a little after an hour). Trying to take plates when one of us hadn't finished, rushing over with a dessert menu when we were still chewing the food of our main. So that does take a star out of the whole experience. But, the food was amazing and thoroughly recommend.

Requested festive menu on booking only to be told on the night we couldn’t have it as it had to be pre ordered so why didn’t you contact me to let me know. Even called the restaurant week before to change reservation numbers I asked do I need to pre order “no need to do this madam” very disappointed

Fabulous food, a little noisy, but a great evening out

I hired the bar area with some friends for a celebration and can't thank the team enough for making it such an incredible event. From our first greeting, to the amazing cocktails created and served by Ed, to the kindness and helpfulness of every member of the team we encountered, not to mention the unbelievable views and location, everything was just perfect. Such a fun place to be with fantastic wines and food too!

Lovely place to dine with an amazing view. Heaters definitely kept me warm on a chilly night

I booked a table for 12 people to celebrate my birthday. The staff were very attentive and we were left to chat after eating a delicious Sunday lunch. We had one long table that was separated from the rest of the restaurant with a big window with views over the Thames. It was just perfect.

We had Christmas dinner for all University friends and then some drinks in the evening. Really lovely food, great atmosphere the staff were really friendly and accommodating. Also amazing view as well. One of my favourite places in London. Great job guys. Thanks for yesterday.

We enjoyed great meat with a great service and friendly staff.

I was shocked. I came for my birthday and my friend ordered a medium rare steak, came to us as fully rare and freshly bleeding. We asked to cook it further and it came back more or less the same. The steaks are small on a large plate and the value isn’t really worth it. The waiter was quite blunt so didn’t really care much about helping us. I also added a comment during my reservation about my birthday and they didn’t do anything, until we complained to the manager about everything that happened. We just left. Never coming back. The view is great but everything else is sadly awful

Amazing service and food! They made my partner’s birthday really special and were very accommodating. Views were fabulous too!

Amazing restaurant with amazing location

Me and my wife have eaten at the chop house for many years! This time was not as enjoyable as previous visits, service, food and value were poor. Very disappointing.

Very pricy , paying for view of course. But my experience was spoilt by being charged twice with my card. Attempts at getting a refund proved impossible...called 3 times and was promised "management" would return call. No one did - outrageous! Had to get my card to start dispute resolution....so angry !

The service was truly wonderful and the staff happily accommodated my request to eat outdoors despite the cold and constant rain! We loved the view, food, drink and obviously the service. Thank you so much

An Unforgettable Dining Experience at Butler’s Wharf Chop House My partner and I recently enjoyed a fabulous evening at Butler’s Wharf Chop House, and it was truly exceptional. We dined on the fillet and ribeye with field mushrooms and garlic butter and the skinny chips. We chose the béarnaise as a sauce for the fillet and the chophouse fatted gravy for the ribeye. All was cooked to perfection. The flavors were incredible, and we paired our steaks with a delightful Bordeaux and Malbec, which complemented our meals beautifully. Sitting outside with a stunning view of the iconic London Bridge was a highlight of our visit. The ambiance was perfect, providing a wonderful backdrop for our meal. Additionally, the cleanliness of the bathrooms was impressive, adding to the overall positive experience. Butler’s Wharf Chop House is a gem on the banks of the Thames, offering not just a meal, but a memorable experience. We can't wait to return for another fantastic evening!

Good customer experience with good food and drinks with stunning location.

Awful. Simply awful. Outside of the view this place has nothing to offer. The food was mediocre at best, ambiance was cheap and disorganized, bathrooms were FILTHY with trash and standing water. 100% do NOT recommend. There are loads of other places in the direct area, do not waste your money.

Fantastic barman - friendly and making interesting non-alcoholic options. Fries were superb. Told we would have to wait 30+ mins for steaks, which seemed very strange given restaurant was less than half full. Then they appeared in under ten minutes - 2 different cuts but a consistent theme; only tasting of cremation. Not overcooked inside, just wrecked on the outside. Peppercorn sauce had never seen a peppercorn in its life, was split and watery. Found manager, he offered to remake the dishes. They came out - better, but still just tasting of bitter char rather than delicious maillard goodness. Sauce wasn’t split but was still watery, maybe a pre-made thing rather than freshly done in the kitchen. Staff very friendly and polite but just not very competent or well trained. When the bill came, there was a 10% discount for complaint, which was overcome by the 13.5% “discretionary” charge. The steaks were badly butchered, covered in silver-skin, and cooked badly. And for £5 more per steak than the best we’ve ever had at Fallow in London. Oh, and the grease stain on my wife’s trousers from when the waiter dropped fries on her is bound to come out… eventually! Obviously just there to scam tourists with a “premium” pretence. Give it a miss.

Great view! Enjoyed a fine lunch with outstanding service. Steak was a bit over what we ordered but was still fine.

Blah food. Blah wine. Great view.

Great food. Great atmosphere & service. I would highly recommend.

Very friendly and relaxed atmosphere, good size portions and very good food.

Visited to set the mood with my daughter. Slice a steak while enjoying the night view of Tower Bridge. But the cost is £128.26 for one meal for two. Moreover, people are jogging in the future. I thought only restaurant guests could see the night view... The cocktail I ordered to set the mood was too strong for my taste... Still, I was intoxicated by the night view and atmosphere~

Chop House - not what it once was. We were looking forward to having a nice relaxed sunday meal at the Chop House. We regularly dined there in back in its heyday. Sadly the charm, high-end service and quality food is no more. We both ordered the roast beef (after several attempts to summon a waiter) and enjoyed a slightly over salted, luke warm plate of food. It took several more attempts to order dessert and a very long wait to get the bill. at £50 per head without anything to drink beyond tap water we were expecting more. Sadly we will not be returning.

First time trying hanger steak, a nice cut. The restaurant inside was bigger than expected. Friendly staff.

Another excellent lunch with the family. Steak was very tasty, all other meals were also very good.

Third time we have dined here. Great booking via open table. Warm greeting. Location is perfect. Food was lovely as always. Service ok but not as amazing as we expected.

The most underwhelming and overpriced steak I’ve had. Tourist trap. I’m a local and was hoping for something authentic

We had an amazing experience dining at this restaurant with a breathtaking view of the London Tower Bridge. The atmosphere was truly unique, blending elegance with the perfect backdrop of one of London’s most iconic sights. I highly recommend the sirloin with potatoes—it was cooked to perfection and incredibly flavorful. The staff were also wonderful, adding to the warm and inviting ambiance with their friendliness and attentiveness. It was an unforgettable meal, and I’ll definitely be back!

Kaissa offered an incredible service and was patient with waiting for our order. She even surprised us with an engagement cake!

We had an amazing experience dining at this restaurant with a breathtaking view of the London Tower Bridge. The atmosphere was truly unique, blending elegance with the perfect backdrop of one of London’s most iconic sights. I highly recommend the sirloin with potatoes—it was cooked to perfection and incredibly flavorful. The staff were also wonderful, adding to the warm and inviting ambiance with their friendliness and attentiveness. It was an unforgettable meal, and I’ll definitely be back!

Kaissa was amazing. Great food and experience.

Excellent Food, service a little lower than I would have liked hence 4* rather than 5

I hadn’t been to Chop House at Butler’s Wharf for many years even though I always enjoyed it there. I had a delicious meal , everything was perfect, will definitely start going there more often again

We were a little unsure about visiting Butlers Wharf Chophouse after reading some negative reviews recently. Nevertheless, we decided to do it because we celebrated our anniversary there almost 25 years ago - and I can only say: it was the right choice! From the start we were greeted very warmly and were allowed to choose a table. The service was consistently attentive and warm. Our waiter promptly brought us a bottle of water and two aperitifs, which promised to be a good start. Our starters, the longhorn beef tartare and the St. scallops on celery purée, were excellently prepared and beautifully presented. For the main course we chose the burger and the beef fillet with garlic mushrooms, both very tasty and cooked to perfection. A little surprise followed when we were served a tart as the house's anniversary greeting - a really nice gesture. The evening was pleasant throughout and we felt well looked after. A little research revealed that there has been a recent management change and prices have increased a bit, which probably explains some of the recent negative reviews. For us, however, the evening was a successful return to this special place. The only point of criticism: the prices for aperitifs and cocktails were a bit high. Nevertheless, we would love to come back!

Wir waren etwas unsicher, ob wir das Butlers Wharf Chophouse besuchen sollten, nachdem wir in letzter Zeit einige negative Rezensionen gelesen hatten. Dennoch entschieden wir uns dafür, da wir vor fast 25 Jahren unseren Jahrestag dort gefeiert hatten – und ich kann nur sagen: Es war die richtige Wahl! Von Anfang an wurden wir sehr freundlich empfangen und durften uns einen Tisch aussuchen. Der Service war durchweg aufmerksam und herzlich. Unser Kellner brachte uns umgehend eine Flasche Wasser und zwei Aperitifs, was einen guten Start versprach. Unsere Vorspeisen, das Longhorn Rindertatar und die St. Jakobsmuscheln auf Selleriepurée, waren hervorragend zubereitet und schön präsentiert. Als Hauptgang entschieden wir uns für den Burger und das Rinderfilet mit Knoblauchpilzen, beides sehr schmackhaft und auf den Punkt gegart. Eine kleine Überraschung folgte noch, als uns eine Tarte als Jubiläumsgruß des Hauses serviert wurde – eine wirklich nette Geste. Der Abend verlief durchweg angenehm und wir fühlten uns bestens umsorgt. Eine kleine Recherche ergab, dass es kürzlich einen Managementwechsel gab und die Preise etwas angezogen wurden, was vermutlich einige der jüngsten negativen Rezensionen erklärt. Für uns war der Abend jedoch eine gelungene Rückkehr an diesen besonderen Ort. Einziger Kritikpunkt: Die Preise für Aperitifs und Cocktails waren etwas hoch. Trotzdem kommen wir gerne wieder!

Steak was tasteless. Underwhelming vegetable sides. Beer wasn’t chilled. Great view but food just lacking. And very expensive.

Lovely dinner at Butlers Wharf! What a view! Was lovely that the outdoor dining area is heated! Service is top notch!

Highly recommend. Very enjoyable evening meal.

A lovely evening thank you. Food excellent, drinks lovely and served professionally. Not rushed. Recommended.

Overall it was an excellent experience. I went for the lunchtime menu which was good value and sufficient for my requirements. Service was good, location on the river and next to Tower Bridge was one of the best in London and you could have a table outside.

It's the first time I visit the restaurant and we loved the attention, the food, very nice view, the guys who served us very friendly. I’d love to go back again

The service was excellent. The service was also excellent.

Overall very good experience. Only criticism, our table was right by one of the side doors which staff kept using to go outside. This made the area uncomfortable with the draft coming in so this spoilt it a little for us. In the end we had to ask them to keep it locked.

Helpful staff. Good food. Nice spot by the Thames.

Was amazing thanks a lot , for having us . Will be back

Very disappointing! Very bad Sunday roast, 2 thin slices of cheap vacuum packed beef, dry Yorkshire, not enough gravy, horseradish sauce came after I had finished and I had to ask for it. Scarce veg, very poor. Puddings very poor, had better from Tesco, probably where it’s come from. All in all inadequate. I know it’s a chain and it shows. Small portions and bad quality. I used to go years back when it was Conran run and different class. Don’t waste your money.

For over 20 years, it’s been outstanding in terms of food quality and service; I have overseas friends who request the Chophouse for their first British meal. The last twice we’ve been is best described as pub grub with a nice view and poor service.

We had an excellent meal. The food and wine was delicious. My only point of feedback is that it seemed very busy for the number of staff serving so we did have to wait quite a while at points throughout the meal, however the staff were lovely and helpful.

If you like paying extortionate prices, for basic, badly cooked food & poor waiter service, then this is the eating place for you. I wouldn’t even call it a restaurant !!! Will never be back.

Lovely views. Very quite, nice looking resturant. Lovely little waitress. We’re very unimpressed with Sunday Lunch! 2 very small pieces of beef 4 very small roast potatoes 1 carrot 2very small pieces of broccoli a teaspoons on gravy a teaspoon of spinach an fair sized Yorkshire pudding only half full plate. Really! I just finish my chemo and was celebrating with a nice Sunday roast as had no appetite for months! Left feeling a bit cheated and still hungry. £30.00 for a child’s sized meal which was a little on the cold side as well. Never again shame as a lovely view just a little more care and a few more vegetables and hot would have made all the difference. We didn’t complain as still looking poorly and don’t like drawing attention to my condition . I will go to Kod next time that is so much better even get seconds there.

Very good food and service. Lovely views over the Thames! Family friendly.

If you like meat you’re in the right place! Scallops also delicious.

We are placed at the very end table Outdoor which doesn’t have a good lighting at night as in literally you cannot see your food properly unlike other tables outdoor. We arrived and accommodated smoothly at 17:30 and finished by 19:30 which is already dark but we enjoyed the view of the Thames River and Tower Bridge on day and night time which opens and closes when a ferry needs to pass through. The Porter house was nice and the sided dishes are delicious. Everything else is good and recommended.

Lovely fries for my son, lovely light but filling fish and chips for my mum and I. Gorgeous view and fantastic attentive waiter. We visit here often as we can.

Restaurant located in front of the bridge, stunning view, especially at night. Food was average, prices in line for the location. Staff was kind but it took ages to get the food

A wonderful experience. Dinner on the Thames at sundown with a beautiful view of the tower bridge. Filet mignon was exceptional.

Great location on the River. Monday was a quiet night, so plenty of choices of table inside or out. Service was excellent. Food from the 2/3 course set menu was very tasty and well priced. Wine was very good. Thank you. We shall return.

Excellent service, fantastic food and wine selection. Perfect for the group of 12 celebrating a dear colleagues retirement from our team.

Been many times , everything is always the best , food was fantastic and staff are always friendly and helpful

food and service were both great, sat outside with heated tables

Amazing restaurant with the best view of Tower Bridge. Great and fast service The RibEye stake £42 was very juicy and delicious But very pricey, the lamb chops were great £29 The skinny fries were nice Pricey but worth a visit for the great food and the breath taking view A fabulous steak restaurant overlooking Tower Bridge. Its prices are high, but it is worth a visit

Nice location. Great menu, but unfortunately steak wasn’t cooked to specification. Service was attentive and professional.

Staff were great - moved our table outside as it was such a nice day, were attentive and super personable, food was great, wine and cocktails were fab and they even sang Happy Birthday to my daughter who was 18 today. Ahhhh, you guys! 10/10 and then some!

Quite disappointed with the restaurant, brought out my food 10 mins later than who I was accompanied by and the burger was pretty tasteless, think we should’ve been offered a discount or a complimentary drink after as my partner kindly waited for mine to arrive and by the time it did it was cold

Beautiful location, excellent and friendly service by our server, over priced food and unfortunate bout of food poisoning. When we arrived, we were told to go to reception to then be seated. By the entrance, was a till area which looked like a host point so we stood there for 5 mins with no one directing us to the actual reception which was tucked around the corner (until we enquired at the bar). We requested a table outside and our server was very accommodating; offering us blankets, finding out any information we requested about the wine available, altering a meal to suit my dad’s carnivore/keto dietary preference. No faults there! I had: steak tartare and sausage roll. My dad had: steak tartare and beef burger. Steak tartare wasn’t the nicest I’ve had, but nonetheless I did finish it off! We both said the texture was a bit slimier than we have had before, but we just put it down to our own personal preference. I would have preferred more seasonings, we both said we would have liked a bigger egg yolk. The pork belly? sausage roll was very lack lustre, very small (but this was in the small bites section so understandable), no different in taste than a standard supermarket sausage roll with a blob of apple sauce on the side. Nothing special about the apple sauce, again was just the stuff you get off the shelves, didn’t really enjoy it as a combination. Dad’s beef burger was great, he loved that it was grass fed beef and as requested he didn’t have the bun or sauce so he was happy and I had his chips so I was happy too! We dined on Thursday evening, and by Saturday we both were suffering from diarrhoea, stomach pains, 1 or 2 sleepless, very feverish nights and nausea. I had to miss a days work as a result. The only thing we both ate was the tartare so it must of been that dish. It’s a real shame as this was a birthday treat! We’re from down the road in Brighton so don’t frequent London very regularly, but I think I’ll avoid this place going forward.

To Whom It May Concern, I am writing to follow up on my recent complaint regarding my deeply unsatisfactory dining experience at your establishment. While I appreciate the partial refund I received for the frozen sea bass and the prawn cocktail, upon further reflection, I believe a full refund is warranted. The entire meal was compromised due to the initial error of serving uncooked fish, and the subsequent handling of the situation was far from satisfactory. To reiterate the key points: My "cooked" sea bass was, in fact, frozen solid. The replacement prawn cocktail took an unreasonable amount of time to arrive, and was itself meager and disappointing. I was charged for mange tout that was inedible due to its contact with the frozen fish. I am now suffering from food poisoning as a direct result of consuming the frozen fish. The entire experience was not only appalling but also resulted in physical illness. I believe that a full refund, along with compensation for the distress and inconvenience I have endured, is the only appropriate resolution. I request your reconsideration of this matter and await your prompt response. Sincerely,

Sunday Lunch booking, Only Roast Chicken left at 2pm, So we had to opt for that, arrived on cold plates, vegetables barley warm anyway, and thimble of gravy. Hardly worth the money . starters and desserts were ok, nothing special. Service was attentive without being invasive, although it wouldn't hurt the waiting staff to smile and engage rather than the sour faces as if they are doing you a great service.

Amazing time, great food, great service, especially to Carmine. Will be back.

This New Yorker was very impressed with the Butlers Wharf. It was probably one of the most romantic dates my partner & I had in a while. Sitting outside admiring tower bridge and the sunset. Our waiter was incredible. Offered great suggestions & even offered to take a photo because of the nice sunset views we would get. Food was good. Overall no complaints. We came on a Monday evening which was perfect because it wasn’t overwhelming crowded. Highly recommend & will return on my next visit to London.

Not great. Location is lovely but the menu was limited, overpriced and the portions were small. One to avoid

Terrific- best burger was very juicy. No need for ketchup.

Absolutely amazing spot on the south bank with great views of the Thames & tower bridge, perfect spot to sit in the summer sun, highly recommend the ribeye steak.

Avoid this restaurant so many things wrong read on if you need more information Starters oyster wer the smallest recorded in the Guinness Book of Records same as the scallops The mains two guest were give a mushroom pie ? When they ordered cheese and leek (neither could eat there meals mash request fell on deaf ears as the roast potatoes probably produced early in the day cracking on roast pork was jut fat the batter on the haddock was soggy as a dish cloth When it came to the dessert deliciousness DOES NOT COME INTO the thought a total load of mush served as Eton mess The whole experience was a very expensive £500plus experience

Had a lovely meal outside, overlooked by wonderful Tower Bridge. Great service too

The pork and lamb chops were nicely cooked. Very tasty. Pie was chicken and mushroom when it advertised chicken and leek so please check if this bothers you. Portion sizes are small so if you have a big appetite you might need a McDs after! Sausage roll snacks were delicious but you’re paying £2 per slither… Seats needed a cushion, several of our diners were uncomfortable. Waitress was lovely and attentive. We’re glad we went bit it was pricey.

The place is absolutely fantastic. And what a great experience! What else to expect from a person like Carmine, the most charming and helpful of waiters. But oh gosh, the food! I've been raving about it to anyone who wanted to listen for the past 2 weeks. 10/10!

We celebrated our engagement day with friends and family here! We had the time of our lives! thank you Galya and her entire team from the bottom of my hearts You guys were absolutely amazing and incredible!!! Thank you soooo much for looking after us yesterday the entire day! We had an incredible time!! Huge shout out to Ed, Prashant, I forgot the sweet girl’s name who looked after our table during lunch time but her as well!! You all are now a part of the family!! Thank you again!

Awful experiences - avoid unless you enjoy paying over the odds for poor food and shocking service. The Manager is probably one of rudest individuals I’ve ever had the misfortune of encountering in all my years of dinning out.

Perfect steaks. Helpful and friendly staff. Will definitely be returning

While our meals that were delivered were cooked to our satisfaction and delicious, the wait staff was apparently overwhelmed and could not provide the service that would be expected for the cost of the meals. I requested one of the sauces to complement my steak which did not show. I asked if they could provide some grilled onions which were not on the menu. She said she would check. When they didn'tshow up with the meal was the only response I received (The food was delivered by another staff member). I ordered ice cream and sorbet for dessert. When it was delivered the staff member looked at the bowl, hesitated and then prvided a bowl of white soup. Apparently it sat on a counter for quite a while before delivery. If they could add more staff or possibly become more organized , it could become a great place. Would not go bac.

Really lacklustre on all levels. Very disappointing as we have been before for family events. Food really wasn't brilliant, dull, for example chicken pie had very scarce filling. Staff were pleasant and reasonably attentive but inexperienced and had little knowledge of menu, didn't seem interested in finding out more either. Sad to say that we won't be returning:-(