Cakebox Middlesbrough in Middlesbrough

Bought a birthday cake on the day added letters on for me and is the best cake we’ve ever tasted! Would use again

Cake was oki nothing special… but the strawberry 🍓 on top off the cake was not fresh! I didn’t see when I pick it up but the strawberries was dry and black like if the stay ther for a couple of days! I pick the cake from the freezer or what do I call it that it’s for showing when people come inside and I pick this cake ..didn’t realise the strawberries was so bad !

Delicious cakes, But Service was very low And we walked on Sunday followed the timings till 8pm. The shop was closed already, we reached by 7:10 and the lady was at the till not answering the calls. Need to update ur timings and can’t waste someone’s time like this.

Amazing ladies after ordering a number 1 birthday for my granddaughter i squashed the sides of the cake in transport i rang the shop up straight away and the lady fixed the cake free of charge i was so greatful and the cake was absolutely beautiful

Horrible customer service. We went to bring the cake on 20th of November and there was a lady who was so rude the way she talks and behaves. When we asked for toppings she said go and buy fruits from shop and put it on the cake yourself. Maybe it’s not possible to reach out customers requests but the way they answer was not fair. Unsatisfactory service.

Beautiful and lovely friendly lady serving 😍

Very very upset that it was not the cake described, a VICTORIA SPONGE was sent camouflaged under the beautiful cream NOT the NUTELLA AND CHOCOLATE SPONGE I ORDERED!!!

Greatest place in Middlesbrough Harps was great and very helpful

That one woman staff at cakebox Middlesbrough, she is horrible, she needs to change her attitude towards customers asap otherwise find another job. You are not fit for customer service. She doesn’t know how to speak to customers, worst customer service ever. Never going back there.

Please don’t buy cake without pre order there cake’s are not fresh at Middlesbrough shop there is one girl with glasses at front who serves me told me that cake is fresh but when I eat it wasn’t fresh I feel pain in my stomach also I complained to Food Hygiene’s agency so be careful just writing for others people benefit thanks for reading.

Good cake and timely delivery.

I am not happy I was wait to long and shows delivered and I don’t get anything

Ordered 2 items for my bday and received I box full

Their Black Forest is a delight!

They do make delicious cake 🎂 … but decoration can vary from time to time (likely depending on the baker) … Prices have been going up significantly since it opened but they still try to maintain their good quality overall …

well, ordered through justeat, did not received it even on the following day. A not so helpful woman picked up the phone, promised a call back... never heard back. Never picked up the phone. Crap service! Well done!

Ordered cake from this place, yesterday ( Friday @7pm ) and still not arrived ( Saturday 5pm )they not answering the phone call too. DON'T ORDER FROM THIS PLACE!!!!!!!!!!!

Always come here for my fresh cream cakes. The online clock and collect service makes the whole experience even better

I didn’t receive my order until now

didn't get delivered we had to go to the shop hour before closing time had the shop called us saying there is no driver. The driver even went to the shop said someone picked it up the driver came to the house to explain and apologise wasn't his fault was the shops for closing early and wanted to get home hour before its says on the site. Shop called me at 7pm my daughter had to go collect and by time she walked home the driver was at the house to tell me he went to the shop etc he didn't have to

Excellent cakes and great service! Will be back 😁

Very beautiful cake and friendly staff, especially Gabby

The lady who is attending customers is rude . The way of talking with us when we were asking for the prices were actually rude. No doubt the products are always best but i found that lady rude.

THANKYOU SO MUCH for my custom cake!! Recommend all day long. ❤️❤️❤️

One of the best vegan cake shop . Just love the taste of Ferraro rocker cake ..yummy mummy 🥰🥳🥳

Nice, delicious and as expected customised cake. 🖤🎂 The main thing is its eggless.!!

Over prices cakes box 4 slices with 1/2 fruit pieces & old stale cake for £17.50 & staff customer services is poor with angry facial expressions. Order on just eat will be last time.

I have bought a red velvet cake from this store and it was amazing . It was so fresh and melts in my mouth . Would highly recommend

Very kind staff, delicious cake - highly recommend the oreo cake and mango slice.

Delicious cakes here and 100% pure veg cake available here

Quick, friendly efficient service!

The cake that we bought for our little baby gender reveal really disappointed us , no taste and full of artificial colors that didn't go off even after washing my hand

Great quality cakes quick delivery

The service was very nice the cake was delicious everything was freshly made it was a wonderful place to be. The staff are very friendly and helpful.

The cake here is so light and fluffy, very tasty :)

From the time I’ve moved to UK, Cake Box has been my go to store for any special occasion❤️Yummy and mouth melting cakes. Fresh and delicious cakes.

Nice cake. Light, tasty and not too rich.

The service was really amazing. And the quality of the cake was better than expected. I ordered several times from here and the taste never changed. It's really fabulous.

amazing staff they greet customers with care and it’s a great atmosphere and the food looks amazing!!

Its always been my favourite spot for buying cakes all our friends do love great in taste and presentation

For all the events I come here for the cake. Best in the town with good staff. 100% recommended

Very tasty 😋 happy with the service also other members of family also enjoyed the cakes 🎂 Thank You

Satisfied with the cake product that we bought. Thanks

Very tasty and beautiful cakes. Been buying for a long time.

Jenny was really helpful. I loved their cakes.I'll definitely be coming again

Good experience, efficient staff

It's really nice cake shop in middlesbrough

Good Variety of Cakes 🎂 for all occasions

The food is very hygiene Very good service

Amazing cakes and the customer service is a five star couldn't do enough to make me happy

It was a really good experience.

Was lovely welcome to choose my birthday cake today !

Lovely cake shop with Good customer service

Such a lovely cake shop with nice customer service Would love to buy more in future

I loved the cake the service is good too

Very Nice service and Fresh cakes for all parties😊

Love these cakes, always delicious 😋

Great Cakes you can have in Middlesbrough!!!

Very good customer service and good quality cakes

I live in Birmingham and I wanted to do something little for my sister on her birthday thankyou so much cake box for making it easy for me

beautiful cakes comes here 24/7

They have the best cakes in Middlesbrough!

I had cake from cake box and it's was amazing test and nice and fresh

The cakes are so delicious and freshly baked. Our whole family loves the cake from cake box and it has become a go to place for all types of cakes n desserts❤️ Much recommended for cakes

Staff was welcoming and helpful

The best cakes in North Yorkshire

Satty is a very pleasant employee. We love coming into the cake box and the cakes are delicious. Sunderland.

Never seen such a clean cake shop. Staff was very friendly.

Brilliant shop, excellent service and fabulous quality cakes

Really lovely cakes highly recommended

Its a nice cake shop would recommend.

I had a cake for my anniversary, i gave surprise to my hubby ,he feel happy by seeing this beautiful cake and he like the flavor and it's very fresh.. Thank you 😊

Great customer service best cakes

Very pretty looking caked and delicious 😋

Amazing cakes highly recommend!

Delicious cakes and can never fault their customer service.

Love the taste and highly recommend to everyone.,..

Taste was yummy and service also good ❤️

I have tested the cake. It was very tasty an yummy 😋. Service also good.

I always come to buy here in all occasions.. delicious yummy cakes ..must try

The cake is super fresh and delicious. Plus the price is also affordable 😊

Delicious,freshly made worth it❤️

We try 5 to 6 cakes from here and all of them have good taste

Wonderful experience with the shop and service is great

Very satisfying taste, I love it

Good staff and I had a wonderful experience today thank you cake box

Friendly staff Excellent customer service

Best Quality Cakes 🎂 for all occasions Loved them 😍

Very good service in Middlesbrough. Long term customers from last few years

Very good customer service, gabbie was very helpful and was very friendly. I had a great experience.

Cake box is amazing and Everytime I buy from them it's a surprise. They never disappoint. The staffs are friendly and welcoming.

These cakes are too tasty and best in Middlesbrough and they are pure vegetarian too....

Everything was perfect. Fresh Cake, neat icing and logo.good

Very rude with the customers, poor customer service

Overall good I came late and got a good cake they make good cakes thank you

Recently I brought chocolate cake It tastes really nice and yummy and store is neat and clean

The best cake store in the middlesbrough

Recently for our frd birthday Classic fresh cream cake was nice and the quality and texture was nice and flavour was literally awesomeu

Not suggested. Bad behaviour from the staff.really rude staff. Don't know how to behave to the customers

The cake was really nice and the staff was really friendly