Caracal Cafe in Bristol, City of

Me encanta este restaurante! Soy de Texas y es manos abajo el mejor mexicano tradicional que se puede conseguir en Bristol. El personal es siempre encantador.

We booked a table at 8pm for a group of 4 we then had to wait 10 minutes for our table to be set up and then another ten minutes to even order drinks and food. We ordered food and an hour later we finally received our food after asking staff when it would be delivered. Our food comes and we don’t get cutlery or sauce or anything and when we tried to get the waiter’s attention for this stuff she ignored us and walked past. I normally never leave a review but the fact that we paid for food that was delivered cold and tiny portions that was overpriced frustrated us.

After visiting the other restaurants owned by the same company, I decided to try this one as well, believing it would have the same quality. Unfortunately, the place was very disorganized and not particularly clean. The food was average, and I expected much more after dining at the others. The only noteworthy item was the nachos.

Food was delectable, bar staff and waiting team were so good but I couldn’t help but notice the manager was treating his staff like something stuck to the bottom of his shoe. As a manager myself I don’t find this to be very professional especially so close to Christmas when it’s a busy time of year and a lot of younger people are financially strained. Management should be doing more to increase morale and rather be appreciative of the hardworking staff rather than belittling.

Another amazing visit yesterday, you know this place is good when you do an hour and a bit round trip on your day off just to visit! I had beef taco and nachos and my partner had a burrito all the food was delicious and full of flavour! Please don’t ever close we love you Cartel Cantina!