Chaii Paani in Leicester

Really flavourful dishes such as Dragon Paneer, Thali, Paneer Butter Masala and Soya Sizzler. Excellent service even when it's super busy.

To much bad behaviour for the collection time and I got the expired items selling, when I was notice than they did not believe and argue with me and my money was wast there

recently visited chaipaani and while the food was decent, the attitude of the staff left much to be desired. From the moment we walked in, we were met with indifference. The server barely acknowledged us, and any questions about the menu were met with curt, [*ANKIT*]dismissive answers. It felt like we were more of a burden than valued customers. Simple requests, like refilling water or clarifying an order, were ignored or handled with visible impatience. This kind of attitude overshadowed the entire dining experience. Good service is just as important as good food, and unfortunately, chaipaani fell short in this regard. I hope management addresses these issues so future customers aren’t met with the same dismissiveness.

Review Title: Terrible Staff Behavior and Bad Food I recently visited and it was an awful experience from start to finish. Food: The food was subpar—“the soup was lukewarm, and the main course was bland and poorly presented.” It was clear there was no effort put into the quality of the dishes. Staff Behavior: What made things even worse was the staff’s attitude. They were extremely rude and unprofessional. “When I asked for assistance, the waiter ignored me completely,” or “They spoke in a disrespectful tone and made me feel unwelcome.”Their behavior ruined any chance of enjoying the meal, and it was clear they had no interest in customer service. I strongly recommend avoiding this place if you value good service and respect as a customer. Rating: 1/5

Unprofessional and Rude Staff I had an awful experience at this restaurant due to the behavior of the staff. From the moment we arrived, it felt like we were an inconvenience. The host barely acknowledged us, and the server was dismissive and unfriendly throughout the meal. We had to ask multiple times for basic things like water and utensils, and they seemed annoyed every time. To make matters worse, the staff was openly arguing near the dining area, which made the atmosphere uncomfortable. There was no apology or effort to make the experience better. It’s disappointing because the food was decent, but the terrible service completely overshadowed it. I wouldn’t recommend this place if you’re looking for a pleasant dining experience. Management seriously needs to address the staff’s attitude and professionalism.

Very impressed with the food I ordered a special dhosa which was one of the best I ever had staff were very helpful with the menu definitely come back here again only thing I would say it could do with a little bit of paint to present it better otherwise 9/10

i ordered food with priority charges of extra they said they’ll delivery within 15 min but its been 45 min till now i didn’t got my delivery please dont order from this restaurant

Chai Paani in Leicester left us with mixed feelings after our recent visit. We ordered a variety of dishes including sev puri, chole bhatura, a kids meal, masala chips, parantha, and a Mumbai sandwich. Unfortunately, despite requesting mild spice, the food was overwhelmingly spicy. It seemed like everything was pre-cooked or marinated, which made it difficult for them to cater to individual spice preferences. The kids meal, which included chilli paneer, was also very spicy, making it hard for the little ones to enjoy. Additionally, all the food arrived at once, even though we had ordered it as starters and then main courses, which disrupted the flow of our meal. Overall, we struggled to eat much due to the spice levels, and apart from the bhatura and parantha, nothing else tasted particularly fresh. It was a disappointing experience, and we had hoped for better.

Very rubbish food like their staff. Manner less & rude behaviour always like king of uk.Every time same behavior

Very rubbish food like their staff. Manner less & rude behaviour always like king of uk.

Went today on boxing day, all I can say this place is amazing. Think we were table 25b and the food, service and customer service, value for money, portions was outstanding. We have probably tried all the veggie restaurants in Leicester and nothing even comes close to Chai Paani. Owner is very friendly and polite. Will definitely be visiting again. From Mr Singh

Good place to eat food Good service

We went for birthday celebrations. Nice space to celebrate with a group of 10. Food was nice. Service was ok but somehow missed our order due to some technical snags,thanks to the management to inform that.

Ordered bhel through Deliveroo when it's arrived it was so soft and soggy at least they can put chutneys separately and it would have been crunchy

Great place to have vada pav and chai. Relax environment Quick service Nice taste Must try : vadapav and chai Little bit costly as compared with others Roadside parking available on belgrave road which you need to find on your own

Fue obligado a venir aquí de nuevo por la familia anoche y fue decepcionado de nuevo. La comida era bang promedio y los precios por las nubes. Todavía montando la reputación de cuando eran buenos, tamaños de porción para paneer frío, patatas fritas y todo era tan pequeño y cubiertos sucios, sin estándares en absoluto. Todo el mundo que come aquí debe gustar comida de mierda y platos sucios, lugar horrible con terribles propietarios y personal, disgustado incluso tuve que venir.

Chãi pani is best resturant in melton road . I visit there three week ago with my friends . We order pav bhaji and mango lassi That was awesome

Went here with my family a few weeks back in the evening after we had a ride on the big wheel.. We went for lots of bits so it was filling. Food was lovely presented very cafe like but it was very tasty, The masala dosa was very impressive! Service was very rushed, not relaxef and friendly. When our order was taken, it was OK but as food was coming out I felt everything was rushed and a bit slap dash. atmosphere wasn't to my liking.. the music I found was om too loud.. a little invasive and the lightning was harsh.. I would visit here again as the food was lovely but probably more as a breakfast or brunch/lunch affair

Have been here a couple of times and enjoyed the portions of the dishes we ordered. The prices are good, as is the friendly service. It can get quite busy but there is enough space for diners.

Ordered Mysore Dosa, Veg thali, papdi chaat and mango lassi. Food was OK in taste.

Wonderful - the food, the service, the staff. We will definitely come again to try more of the menu…

One of the best pani puri, doi puri and mushroom fry. Price reasonable. Lovely staff. Parking difficult.

Food was not as great as had previously had there. Crispy bhajiya portion was tiny!

Sumptuous food. Excellent variety. Quick service. Friendly staff. Everything you need from a good restaurant. Keep it up

Pedí un chisporroteo de sartén para llevar, solo lo cocinaron con colorante rojo y no estaba nada sabroso, así que tuve que tirar todo a la papelera.

Worst customer service . Food was okay. Atmosphere gives u a vibe of a haunted house

Nice food perfect environment and loved those old songs. Truly old is gold and with the food it just makes it even better. 👍

Food looked better on Deliveroo than it was. Overall okay.

Wow, I enjoy and look forward to visiting this restaurant. Amazing, delicious food. Large selection in the menu. All dishes are aromatic and staff are very friendly.Giod location, great variety and quality of food,desserts and drinks

We've been going here for years before it moved to the bigger premises and it just doesn't fail. Great location, good service and always packed with people! A trip to the Golden Mile isn't complete without a visit to Chai Pani!

The best vegetarian food I have ever had. Excellent service and staff are really friendly and helpful. I would highly recommend going if you haven’t. For me the best dish is the Mumbai Sandwich.

Best Indian food in Leicester hands down, you have to try it!

Living In Australia but dreaming of Chai Paani! My experience was mind blowing and overall experience… exceptional! This hidden gem serves authentic, mouth-watering Indian vegetarian cuisine that will leave you craving for more. Ambiance: 5/5 The warm and inviting atmosphere immediately made me feel at home. Service: 5/5 The staff were attentive, knowledgeable, and friendly. My server took the time to explain the menu and made excellent recommendations. Food: 5/5 The dishes were expertly prepared, presenting a perfect balance of flavors and textures. My favorites included: - The mouth watering Pau Bhaji - The Golden crispy Bhajia with the Dip - The flavorful and aromatic Dum Aloo Highlights: - Extensive menu options catering to various dietary needs - Reasonable prices for generous portion sizes - Delicious Mumbai Sandwich Overall, Chai Paani is a must-visit for any vegetarian food lover. I'll definitely return and highly recommend it! Recommended For: Vegetarians, vegans, Indian cuisine enthusiasts. Will I Return?: Absolutely!

Food was amazing and the service is quick

Always full and never disappointed food and service always 10/10

Best vegetarian restaurant in Leicester 10/10

Excellent food and service. Highly recommended!

Brilliant service and good food as always never fails to disappoint

Good authentic vegetarian Indian food

Food is amazing have not got a bad word to say about it. Its consistently good and large variety of dishes to choose from.

Good menu to meet all needs, tasty food, quick service and good staff that go above and beyond to your needs. Would definitely recommend

Lovely warm place, nice friendly staff The food is amazing loads of options and price is just right.

Very good food and their staff very kindly and very helpful

Amazing food, some of the best veggie Indian food I have tasted. Monty is the man

Fresh and piping hot food, served super fast. Friendly staff and reasonable prices, portions are generous.

La comida era muy agradable y el servicio era rápido demasiado muy agradable alforja también batidos increíble me encantó Volveré de nuevo increíble g

Not Indo-Chinese but actually its Chindo-Inese

Food was okay. Service was good.

Polite and efficient service. Enjoyed the food.

We called in on Sunday early evening for a quick bite to eat and were shown to a table straight away, brought menus and our order was taken swiftly and courteously. We thought the service was great and really enjoyed the food. Super tasty Bhel Puri and Masala Dosa along with a Thali. The portions were generous and we thought that the meal was very good value. When we went up to pay the gentleman on the till wanted to know if we enjoyed our meal and thanked us for coming. All in all we were impressed and would certainly go again! As parking near Melton Road can be tricky we used the B&M car park just off the roundabout which appears to be free and has a lot of space. Its only a short walk up the road to the restaurant from there. October 2024, updated menu more curries to explore.

Great service and nice tasty food 😋

Good place to dine and spacious

Delucious food as always. Friendly staff and customers.

One of the first indian street food eateries Well established with a good range of food on offer

Food was amazing 10/10 Good customer care Staff were very helpful

Vishand and the staff could not be more welcoming. The food is fantastic and we will definitely return. Tots Donal Sue & Edward

Food is always nice here service is tolerable

Chai paani gave me a complete Indian feeling, the atmosphere was really good as well as the staff and their service. Couple of suggestions: 1. None of the staff in the kitchen or serving staff were wearing gloves - please focus on hygiene factor. 2. The cauliflower used for gobi Manchurian was over boiled, it gives the feel of paste, also the pieces were too big.

Food is amazing! Service is great! Just ask to find a way to put in baby changing, please!

Really poor and tasteless food. Our food came within minutes and had no taste and really not what we expected.

Best place for chana bhatura, masala dosa. If you crave Indian chai snacks, do visit chai paani

My husband and I had a most delicious Thali yesterday. Definitely value for money. Very friendly staff and the service was excellent. Will definitely go back and recommend to my friends and family.

Good food & friendly atmosphere...

### Disappointing Experience at Chai Paani I recently visited Chai Paani, and unfortunately, my experience fell short of expectations. I ordered the chili paneer, which arrived cold and dry—not at all what I was hoping for. It lacked the vibrant flavors and warmth that should accompany such a dish. Next, I tried the masala dosa, but it tasted stale and uninviting. It felt like it had been sitting out for too long, and I was really disappointed, as I was looking forward to a fresh and crispy dosa. The only item that was somewhat acceptable was the garlic naan. While it was decent, it certainly wasn’t the best I’ve had elsewhere. It was a bit underwhelming, especially compared to the high standards I had hoped for. Overall, my visit to Chai Paani was disappointing. With the quality of the food not meeting expectations, I’m not sure I would return anytime soon.

They are charging for good service not food I had sandwich which is not roasted properly and just spreads little potato masala a sandwich like cheap theater and put name Mumbai sandwich👎

Amazing food, good quick service .

Great food, excellent service and reasonable prices.

Hmm quick service but small portions for the price Quite expensive for this area

Amazingly delicious food! I have ulcerative colitis, so I often struggle to find mildly spicy dishes, as most Indian restaurants tend to serve very spicy food. However, this place offers the perfect dish, even for someone like me who is a picky eater. Overall, it was a fantastic dining experience. Highly recommended for all food lovers. Thank you.

For a 1st time visit, it fully confirmed what I have been told about this place. The usual Indian favourites. Nice atmosphere. Helpful service. Slightly pricey.

Very busy restaurant.pure vegetraian food very good..you can eat in and out.

4 stars from me as I am nonveg but great variety of food many many things to choose from.very good atmosphere. Large seating in and outdoors.

Food was really bland. No customer service and they charged too much as they serve street food.

Buena comida callejera cuando fuera y sobre Leicester. Estaba en la zona con la familia para un evento deportivo y decidió comer algo ya que era muy tarde en la noche. El servicio fue muy rápido, la comida estaba caliente y deliciosa. El personal era muy servicial y rápido para responder, no necesitábamos esperar un segundo cuando necesitábamos algo. Chole Bhature fue increíble. Lo recomendaría para un bocado rápido

I’ve been a guest of this place since the days of when it was called JALSA. Although the owners have now changed the food here comes highly recommended. Visited with my children which amounted to a table of five but extended family members. Ordered Paneer tikka masala Crispy Bhajia Naan Salty lassi Pani puri Cheese toastie Chilli mogo The team here are extremely accommodating, especially when it came to Catering for children. Food was present and tasted mild - they were happy. We asked for some of the food to be spiced up for adults and it was delicious. The food is delivered really fast and therefore weight times are extremely low The front of house are extremely welcoming and it’s just a great place to dine. Chai Paani comes highly recommended Service from Rahul and Prince was exceptional!

We waited for our turn and we went sent upstairs for seating. We wanted a table of 2 and when we reached they offered us a table which wasn’t great. We asked for another and they said those tables were reserved for 4. And then immediately gave those seats to a couple who were behind us and didn’t have any reservations either. Extremely disappointing behaviour.

Love this place. Its our go to whenever we visit Leicester for vegetarian Indian street food. Staff ate friendly ample seating area including outdoor seating. It is a Hindu owned restaurant however they accommodated us as Muslims with a place to pray at prayer time. In unprecedented times these are the moments that make you realise that the world has more good people than bad. Thank you for a great service and amazing food. They also have toilets.

Nunca te decepcionarás si comes en este increíble restaurante vegetariano. La comida y el servicio es absolutamente perfecto para lo que paga. Uno de los lugares favoritos en el corazón de la Milla de Oro de la India 💛

Everything was great but when we tried the dosa the taste was off and wasn’t appetising from having previous experiences making dosas

Decent Indian Vegetarian food. Definitely worth a try.

A good restaurant to go for some Indian snacks and food. Menu is not vast, but, will fulfill your basic Indian food cravings.

Food is excellent 👌, prices are reasonable, service is very good 👍

The wrost place in Leicester i had ever see ,the owner is very rude and bery bad and once i took a delivery order and he behave in very wrost manner

The worst place I ever see in my life

Staff was very friendly and supportive Food was good. Sev Puri is not Pani Puri wala Puri, instead it is sev papdi chat kind of thing. Chana in chana (chole) bhatura was extremely tasty. Thali was really worth the money, Lassi was thick and heavy. Limbu pani was okay Parking is nearby in front shiv Shakti foods

Typical Indian food in UK at very reasonable rates. Quality and Quantity both is great

I have particular vegetarian dietary requirements, and this restaurant caters perfectly. Online ordering facility is very good too. Allows input of dietary specific requirements. Intuitive ordering system.

We visited here whilst in Leicester. Wow! What a meal. It was a great price and the sizes were huge. We ended up bringing food home! Wish we had places like this in Stoke

The food was excellent, fast, warm and the service was excellent. Monal was friendly and welcoming. Suggest just cleaner bathrooms

Overall the food was good, service was second to none.... Apart from a long strand of hair in my chilli paneer which by no means takes away the quality and hygiene of this place, a mishap can happen it was unfortunate but bravo to the staff for quickly rectifying the situation and even going to the lengths of showing me the kitchen and prep area were all staff had hair nets on and all in uniform.... So this was unfortunate... Will definitely visit again... Jai Hind...

Naina she is absolutely wonderful, carrying a beautiful smile to her customers. I had chilli paneer roll and chai 😊😊😊😊. Naina is brilliant 😊. Will visit again for sure.

Delicious, amazing and very tasty. Must try Mumbai chat. Also Jain options available

North Indian restaurant with reasonable taste. A bit expensive food.

If you want to have authentic indian food then don’t go here. Very disappointed with the taste of food. Very bland no salt in vadapav, they made it very sweet. Papdi chat and samosa chat was also tasteless. Only masala tea and gobi manchurian was better. Rest everything was bakwas. I did mentioned my feedback to the person who was on the billing counter.

I had a thali, but it was rather bland. The curry was satisfactory, but the Gujarati dal lacked flavor. Not worth the price 💸

I didn't rate this meal: a hodgepodge of vegetables and curry paste that seemed the sort of thing a student would cook in a hurry. However, an Indian colleague was quite happy with this quick, cheap lunch so I may have taken the wrong expectations with me.

The whole experience was just great. Service and welcoming faces were good to see. The food was equally delicious, the dosa and mango lassi were unforgettable. Wish I could go soon.

My family and I have been coming here for several years and I can honestly say this is one of my favourite places to eat when I'm in Leicester. I love the pau bhaji and the crispy bhajia but other dishes like the samosa chaat, paneer tikki masala and chapattis are also great. I've not had any issues here with the food and staff are so kind. I appreciate everything the staff does to ensure my dad can enter and exit safely. I can not recommend this place enough!

Kya baat hai! 👌First time visit to this restaurant in Leicester. Very impressed with the fabulous food and service. Definitely recommended. Will be back! 🤩

Been here 4th time now. It's a great vegetarian restaurant with fast service—your food arrives in about 10-14 minutes. Additionally, thank you, Rahul, for explaining the dishes and providing excellent service.