Based on 3.204 opinions finded in 4 websites
Based on 3.204 opinions finded in 4 websites
Opinions
i visited chipotle and i had the chance to try both their burrito and customizable bowl , both dishes were flavorful and good taste. and good cleaning ☺️ and main things all staff are very friendly and kindhearted 😍
BHUMIKA JOSHI . 2025-01-21
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"Quick, delicious, and satisfying! Chipotle's food always tastes fresh, and their attention to quality is unbeatable."
Tejas Purohit . 2025-01-21
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Very nice cashier and quick service
Ajenth Sribala . 2025-01-17
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Impecable service, speed, clean, kind
Lidia Gherasim . 2025-01-16
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Chipotle Mexican Grill is hands-down one of my favorite places to grab a meal! The ingredients are always fresh, and everything is packed with flavor. I usually go for a burrito bowl, and the barbacoa is absolutely amazing—so tender, juicy, and full of spices. And don’t even get me started on the guacamole! Sure, it costs a little extra, but it’s worth every penny—creamy, perfectly seasoned, and it pairs so well with everything. The service is quick and friendly, and the place is always clean and inviting. Whether you’re in the mood for a quick bite or something super filling, Chipotle never disappoints. Highly recommend trying the barbacoa with guac—you’ll thank me later
Mohammad Iliyas . 2025-01-13
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Just had a chicken burrito bowl from Chipotle, and let me tell you, it was amazing🔥I went for the spicy grilled chicken, and it had the perfect kick just the right amount of heat without being overwhelming. I added brown rice, black beans, fajita veggies, and of course, loads of guacamole on top. The guac was super creamy and had that rich flavor that tied everything together. And let’s not forget the chips they were crispy and perfect for dipping into the extra guac. Every bite was so fresh, and the flavors hit just right. The staff was friendly and quick, so my meal was ready in no time. Honestly, Chipotle never disappoints, and I love that I can customize it to my taste. If you're craving something spicy and filling with a touch of indulgence thanks to that guac, Chipotle’s the spot.♥️🤌
Sapati Bhargavi . 2025-01-13
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The staff is awesome, every time I want a burrito, here the best places 👌
FittPic Andrew . 2025-01-12
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Omg !!! It’s WOWW the food it’great ! Very good customer service . The team is very friendly and explained me calm all the meniu . The store it’s very clean and welcome! For sure i will came next time whit my friends⭐️
andreea ionese . 2025-01-12
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I visited the Chipotle , and I was really impressed! The staff was friendly, and the line moved quickly during a busy lunch hour. My chicken burrito bowl was fresh, flavorful, and perfectly portioned. The guacamole was worth the extra charge. The restaurant was clean and well-maintained. I’ll definitely be back!
Rajeshrao Boinapelli . 2025-01-12
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Food is fabulous there with high quality ingredients that loved by lots of people 😍😀
siddhi Gohil . 2025-01-08
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I liked the food and specially the way all the staff behave with customers. Also i would love to give 10/10 for the restaurant's hygiene level.
arpit rakholiya . 2024-12-28
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Service the is good the food is nice and the portions are big
I . 2024-12-27
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1st time I tried Mexican food.. the veg bowl is amazing and service was very welcomeable..
Sangita Patel . 2024-12-27
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Very nice food,Quick service, Good atmosphere
jigar patel (Jigu) . 2024-12-27
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I tried chicken bowl, it was very testy...just wow..🥂
Niket Patel . 2024-12-27
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I just love the food and the test it’s yummmm Good quality and quantity also
Janvi Patel . 2024-12-27
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Great service . Best Atmosphere.
Aamir Khan . 2024-12-27
MORE AT Google
Chipotle uses fresh ingredients that look like they were prepared recently.
Hirani Hiten . 2024-12-27
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Food is wonderful outstanding and yummy 😋
Anmol Khinda . 2024-12-27
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Had a great experience.Food was delicious and staff was really cooperative.
Komal Rakholiya . 2024-12-27
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Food was way too salty. If there was a bit less salt it would’ve been delicious
Nicole Taras . 2024-12-12
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Chipotle Mexican Grill is my lifesaver when I’m too tired and coming home late from work. It’s the best dinner option I could ask for. The most important thing is that everything is always fresh – from the greens to every piece of cheese, chicken, avocado, and the sauces. I want to give special thanks to Hinal, the lovely girl from India who always greets me with a smile, is super helpful, and helps me choose the perfect option. Although I don’t know everyone by name, I always end up being served by the same amazing team – she and a friendly guy from Poland. They make the experience special every single time. I feel like I’m visiting family when I come here. Everyone is so welcoming and kind that it truly makes you want to come back. Huge portions, fresh ingredients, and the warm atmosphere – what more could you ask for? Thank you for always making my evenings better! You’re doing an amazing job!
Yevhenii Danilchuk . 2024-12-06
MORE AT Google
The sour cream in the burrito was missing.
Sabina . 2024-12-03
MORE AT Just Eat
Did you drop your whole salt bottle to the protein bowl? It is impossible to eat .
James Paing . 2024-11-27
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I had my first visit to Chipotle in West Hampstead, and I must say, the experience was truly remarkable! The food was incredibly fresh, made with real ingredients, and absolutely delicious. I tried their tacos and bowl, and each bite was packed with flavour. A special shoutout to one of the staff members, a lovely guy from Poland, who made the experience even better. He was extremely friendly, helpful, and always had a warm smile on his face. His excellent customer service made me feel so welcome, and it’s people like him that make you want to return again and again. Thank you for such a wonderful first experience, Chipotle! I can’t wait to visit again. Highly recommend it to anyone looking for a fresh and delicious meal.
Yuliia Harkusha . 2024-11-27
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i avoid ordering from this chipotle location as they has messed up my food on 2 different occasions. the first time they put guacamole on my bowl, which i’m severely allergic to, and i was not given a refund. this time around i received my order with my cup of vinaigrette completely spilled in the bag with no lid, causing my bowl to fall out. while the bowl didn’t open, the food shifted around and the cheese had melted into one big hunk, even after reheating it. i question if they will do anything about this since they didn’t refund me for adding something i’m allergic to. i also know other people who complain about their delivered orders, it’s just not worth ordering from here.
Chase . 2024-11-24
MORE AT Google
Part of my order was missing and food was cold
Kit . 2024-11-13
MORE AT Just Eat
Great place for a quick lunch they have seating too so you can sit down and eat rather than just pick up and go. For the portion size £12 is not terrible
Janelle Wayland . 2024-11-12
MORE AT Google
Very disappointing. I eat here and got a bad food poisoning. Better to avoid this place
T . 2024-11-09
MORE AT Google
I was missing cheese in my order !!!!!!
Takara . 2024-10-29
MORE AT Just Eat
Missing extra portion of meat that I’ve paid extra and the overall portion was much less than usual
Ricardo . 2024-10-08
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Way way too much salt guys You should put a warning on your food explaining the risks of high salt intake linked to high blood pressure associated with strokes and heart attacks. Now we all know western food, particularly from America is crap. That’s common knowledge. Just watched shows like Man vs food. Almost every American place is deep fried which means trans fats and saturated fat and the worse oils with free radicals. I thought I’d visit Chipotle again as there was nothing really nearby that was any good. it’s a rice vegetable bowl. Nothing that unhealthy really until you eat it. Taste of salt. Nothing but salt. So much I have to post my concerns online. Buying a drink is highly recommended. Another American strategy to make more money. Put loads of sugar and in this case salt to make more money and to add taste. The issue is it kills your taste buds so you want more salt. Perhaps the founders suffer this if they are still alive that is and not suffered health issues eating the food they sell. Seriously guys. Ease up on the salt please. I don’t want high blood pressure thanks. Even your chips have more than what is the daily recommended amount. I put mine in the bin as it was like eating something from the sea it had so much salt. I’ve complained with management already as I visited again today. I think it’s getting better. You obviously add salt when you cook stuff like the vegetables, rice etc. please STOP. I’ve left some in the photo so I can get home safely without too much risk
James “GoogleMatrix” . 2024-10-06
MORE AT Google
Good quality food and quick service!
Sierra Freed . 2024-10-04
MORE AT Google
Chipotle is great, 'so fresh'... Thanks to the great team there, and Bartek 👌🏼😉 consistently good food and service! Really appreciate it being in West Hampstead
Mark Hendriksen . 2024-09-26
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So disappointed with chipotle. We are vegetarian. We order 2 veggie bowl as you can see in the picture. But we got big chicken piece in our bowl. Never gonna order it again from this chipotle. Not recommended.
Sahil Patel . 2024-09-23
MORE AT Google
Staff were nice but I am still recovering from awful food poisoning from here (vomiting, fever, pain etc) which has lasted many days. Be careful!
Kit Slatford . 2024-09-21
MORE AT Google
i hated thy abysmal order it tasted like cat food and underwear never ordering again
RAFE . 2024-09-02
MORE AT Just Eat
The food is not great. Chips are over salted, guacamole tasted only of onion. Carnita was bland and got put so much bean water in the burrito that it was dripping through the wrap. Server looked tired and gave a very poor service. Half of the restaurant closed with chair to prevent customers to make the area dirty I imagine. Result in a very crowded lunch time experience sharing DIRTY tables with strangers. Not ideal if you look for a quiet lunch time
jennifer leali . 2024-08-16
MORE AT Google
Stingy toppings alongside cold hard meat (ordered two bowls), gone downhill bigtime
Prit Aggarwal . 2024-08-15
MORE AT Google
It's an American version of TexMex food, not even closer to Mexican cuisine. Barbacoa and beef were so so. Black beans were just boiled, not fried. Burrito and Tacos were served cold. Guacamole was just OK and overpriced. What kind of a Mexican restaurant is this, who does not have corn tortillas on the menu. Toilets were dirty and needed regular cleaning.
Nadeem Khan . 2024-08-09
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Great food as always, generous food in person and great staff.
Alexander Adkins . 2024-07-31
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Great service, very kind. Kids had a great meal!
Raj Mehta . 2024-07-23
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One of my lunch spots, always amazing food and friendly staff!
Thomas M . 2024-07-22
MORE AT Google
Great food Excellent people Love it
hinal kachhadiya . 2024-07-16
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Zeel is the best. Made me feel at home. Thank you
Samuel Flitterman . 2024-07-15
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I asked for NO beans... got beans... so many... not even sure it was chicken either tbh. Might have got someone else's order. Usually on point, shame.
Sam . 2024-07-05
MORE AT Just Eat
The delivery man was very kind, however the bowl was barely half filled.
Vegas . 2024-06-15
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Lots of seats available and quick service.
Rawa Serwan . 2024-06-05
MORE AT Google
Missing items on my order which is really annoying
Joyce . 2024-05-18
MORE AT Just Eat
Tried again today but the food is way too salty! I couldn't finish my burrito! I mentionned this to staff many times but they just said "yes we hear that a lot " and nothing s been done about it. I was there at the opening, the food was fine for a few weeks and then became way too salty to be enjoyable. I will avoid now
Chloe M . 2024-05-15
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Fantastic! Super fresh & delicious 😋100% recommend. I usually order online, this time I ordered my usual bowl and my boyfriend brought it back tasted exactly the same and filled to perfection which is rare from most establishments
Michelle Lay . 2024-05-08
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Delivery instructions weren’t followed.
Caroline . 2024-05-05
MORE AT Just Eat
the bowl is practically empty and the tacos leaked in the bag. the driver struggled to open the door aswell
gift . 2024-05-05
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I was not been given a £13 burrito. It's barely a meal.
James . 2024-05-04
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Great service in the West Hampstead branch. Staff are friendly and always very helpful. Great spot to go for lunch!
Dong Malwal . 2024-05-03
MORE AT Google
Gaya was very polite and sincere when taking my order of the Chicken Al Pastor Burrito. Beautiful food, beautiful atmosphere.
kino dota . 2024-05-03
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Half sized burrito, served luke warm, pretty bland.
Rosa Pint . 2024-05-01
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Pretty tasty meal and good size portions, fairly quiet when I ate there so was served at the counter quickly. Lots of choices for additional Ingredients to be added to the main.
Allan Collins . 2024-04-30
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Wonderful staff and location! I recommend It to everybody
Giulia Piras . 2024-04-22
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I love Mexican food! This is a super nice Mexican fast food restaurant! Me encanta! Thanks to the Italian restaurant manager, he is really kind and funny!!!
Michela . 2024-04-22
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Lovely food and service, best guacamole ever.
mo cuq . 2024-04-22
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My girlfriend's burrito immediately fell apart, inedible. The staff was not very patient, especially towards foreigners who did not understand the language very well. The place was clean and tidy.
Filippo Argiró . 2024-04-21
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It started great but prices keep going up and portions are now much smaller too, do not recommend
Olivier Bohrer . 2024-04-21
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Prices are a gone beyond a joke! A very basic burrito (rice, beans, double chicken and guacamole and nothing else) that was around £12 when it first opened, to around £14 is of today a whopping £15.65! I asked the person about the prices and they just said - prices went up!
Luke Rickard . 2024-04-18
MORE AT Google
My order was stolen. No offer to help at all
Justin Kobal . 2024-04-17
MORE AT Google
False advertising: the pictures of the Go To Quesadilla on deliveroo don't match the food you get. Generally speaking the value for money isn't great here.
Ricardo Barreira . 2024-04-07
MORE AT Google
Cold and hard. Will not order again
Maria . 2024-04-04
MORE AT Just Eat
Amazing service from the workforce, specially Fabio who took care of my gluten-free conditions. Thank you.
Axel kenneth bertani . 2024-03-31
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Usually you’re ok but tonight you sent us food which poisoned us. And when I phoned to complain; you did nothing … you didn’t even understand what I was saying. We were so looking forward to our chipotle dinner and instead you’ve sent us to throw up and be sick over the bank holiday weekend. You added so much salt to the food, to the point, that it destroyed the meal and made us SICK! That is irresponsible! Are you not tasting your food? Do you not have measured amounts of salt? Do you realise how bad this is! I’m not talking about making it salty, you’ve clearly POURED a bag of salt into the food to the point that it is INEDIBLE! We’re just so upset by this. Nothing worse than being sick. And btw: your burrito sizes are pathetic. You cannot charge that amount for a child size portion. The burritos are tiny! Do better man, come on. This is not ok.
Lili Meckler . 2024-03-29
MORE AT Google
Food always tastes great but that portion sizes can be on the small side which is disappointing given the cost
Michele . 2024-03-27
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I can’t understand how every time I order you guys forget the chips every single time it’s so off putting
Stefani . 2024-03-08
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I love fresh guacamole which is the reason I stepped inside Chipotle this evening. Combined with fresh tortilla chips I enjoyed a delicious light supper. So good was the guacamole, I brought another portion to bring home. How welcoming and warm was Kimo who served me. A great, healthy addition to West End Lane. Thank you Kimo and the team.
Deborah Marshall-Warren FHS Fellow Hypno Society UK . 2024-03-07
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Went for chipotle bowl. Even if I account for inflation, the quantity they served me would be less for even a kid. Definitely not worth the price they are charging. And the food is cold and tasteless. Needless to say, a waste of good 10 quid..
Abhishek Soni . 2024-03-05
MORE AT Google
Always slightly cold. Wraps need to be heated more.
Elizabeth P . 2024-03-04
MORE AT Google
portion size was small for what I've got from other branches.
Charlene . 2024-03-02
MORE AT Just Eat
Every time I go there, the quantity is less. This time they put half spoon of rice and half spoon of beans, literally. That makes any sense. Very disappointing
Natália Seixas da Rocha . 2024-03-01
MORE AT Google
Food 10/10. Service from boss man Kimo was 10/10 best energy great vibes. No complaints only positive things to say.
Luca . 2024-03-01
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Burrito was half the size it should have been..
Laurence Ashdown . 2024-02-24
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While food is tasty, everything is cold. Not great! Will not order again.
M . 2024-02-23
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The quality is good; but that’s never been Chipotle’s issue. The quantity has taken a serious hit, bowls are about 1/2 the size they used to be. Also, fajita veg hasn’t been cooked my last 2 visits. If you’re having takeout, menu on cost on Deliveroo is 20-30%+ in-store price. If you’re local, walk in, it’s much cheaper
Mike . 2024-02-20
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Always a lovely place to have lunch, but there seems to be quite a difference in the portion sizes when the female staff provides compared to when the male staff provides.
쿠 . 2024-02-15
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GROSS! There was a hair in the sour cream sauce and the staff member deliberately mixed it in!! Who knows how many is in there. Ew!
WORSHIPPER DENIM . 2024-02-13
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So good! Definitely recommend the bowl with some tortilla chips on the side. Regular size of tortillas is more than enough, couldn’t even finish the bowl in one sitting! Would buy again, great value for a good price
Namarg . 2024-02-01
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Ordered online and picked it up, burrito was about half the size as I'd expect... you're charging £12 for a wrap, fill it up. I'll be going to Tortilla next time. Rubbish.
Ryan . 2024-01-28
MORE AT Google
I love Chipotle but this branch is hit and miss. often tables dirty and generally dusty z depending on who is serving one gets big amount of rice and beans and little anything else. I paid extra for guacamole and got just regular amount. Bowl was dry and boring.
Izabela Bober . 2024-01-22
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Staff were pleasant but not over friendly or helpful. Haven't been to this restaurant before so wasn't sure what to expect. Although I had high expectations as the chain is popping up everywhere With little guidance from the staff I selected my burrito fillings and sauce. The burrito was not cut in half and was therefore large and difficult to eat. The filling was part warm and part cold. When I started eating it spilt everywhere and was so messy. Kind of mushy texture and not flavoursome in the slightest. Thank you for this experience..... But I'm affraid I won't be back in a rush.
David Carnochan . 2024-01-20
MORE AT Google
Food could be hotter at delivery.
Barry . 2024-01-18
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A great Mexican-style restaurant in London: good quality and healthy food with excellent customer service. I will definitely be returning. 😋
Abel C. . 2024-01-17
MORE AT Google
Disappointed is all I expected better but an anti climax for me!😕
Eva . 2024-01-10
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my burrito came cold and soggy, as if it had been sitting there all day
Kayleigh . 2024-01-08
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The size of the burrito I ordered was too small
Arenma . 2024-01-07
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Excellent service at this branch. Tables were clean and the restaurant had a nice airy feel. Cannot fault it and highly recommend.
Shaun Maloney . 2023-12-28
MORE AT Google
Had avacadoe skin in my burrito
Hannan . 2023-12-26
MORE AT Just Eat
So salty and I usually like this branch such a shame. Left out my drink too
Jessica . 2023-12-23
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Not happy about the size of the burrito. In the restaurant it’s a nice and decent size but when I ordered mine at home now it was like half the size for the same price.
Jonathan . 2023-12-20
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THE RICE WAS STALE AND OLD DISGUSTING CHICKEN WAS COLD AND RUBBERY
Ladan . 2023-12-16
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Service was very quick and my bowl was absolutely delicious!!
Michelle C . 2023-12-13
MORE AT Google
Very small portion for the prize. And not so nice from my experience else
Emmanuel . 2023-12-11
MORE AT Just Eat
2 hours late. Couldn’t be eaten. Not the restaurant’s fault as we called and our dinner was sitting there for 40 mins before we contacted them. Courier was supposed to be waiting at the restaurant but that wasn’t true and our food arrived 1.5 hours after that!
Allison . 2023-11-26
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I received the wrong order!!!!
Eduarda . 2023-11-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Very bad service. For New Year's Eve, book for 8:30 p.m. They called me a few weeks later telling me that it had to be for 9:45 p.m. with a menu, fixed price (approximately €180pp) and payment in advance. When I arrived on the 31st from Barcelona, they told me that the reservation was at 8:30 p.m. It's not until I show them the confirmation they sent me that they let me in at the reception. At the door of the restaurant, the same thing again. In the end they let us in but it took them more than 40 minutes to give us a table without any type of explanation or compensation. As for the food, it was not bad, but they served us very slowly and 2 dishes and desserts were left undelivered. I understand that a New Year's Eve night can be complicated, but when you pay that money you expect a minimum, that at least they don't make fun of you. During the time we waited, many other couples who had arrived later entered. They didn't give us any explanations about the missing dishes after more than 30 minutes of waiting.
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Visited this restaurant on today and mesmerised by the service and hospitality of the team....A must visit restaurant
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The crab fondue is an absolute must, as are the Nachos. However, everything we had to eat was lovely. The ambience of the restaurant was a home from home feel, with exceptional customer service. Nice cocktails as well 😉. I highly recommend a visit, and don’t forget crab fondue! 😁