Based on 6.097 opinions finded in 2 websites
Based on 6.097 opinions finded in 2 websites
Nº 176 in 217 in East Renfrewshire
Nº 13 of 13 Indian in East Renfrewshire
Opinions
3 hours late and not even a phone call tired calling several times and phone constant busy ordered at 18.40 delivered at 21.34
amir . 2025-01-12
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Ordered food at 7 o’clock and still waiting on it at 9:20, called over 30 times before actually getting through to someone and still have no food
Mia . 2025-01-11
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Curry leaked all in bag affecting soggy nan and chapati. Not happy in the slightest guy!
Umar . 2025-01-11
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Two hours to receive food and order arrived incomplete.
Jill . 2025-01-11
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ordered at 6.20 pm. its now almost 9pm. food never arrived. no updated to explain why. Just took my money.
Paul . 2025-01-11
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Turned up early and the staff made the order for me before opening. Amazing service, lovely staff and food is unreal
Melissa . 2025-01-10
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Food was excellent and piping hot
Anita . 2025-01-04
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The portion size of the mixed pakora was poor for the price wouldnt order it again
Jason . 2025-01-03
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took 2 hours to deliver and was cold and the salad was 90% onion ew?
Tabitha . 2025-01-03
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Great tasting curries and great value for momey
Kenneth . 2025-01-02
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Got a notification to say it was going to be later than estimated time it is New Year’s Day at 1800 . Worth the wait
Patricia . 2025-01-01
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We ordered the prestarter which has come with sliced onions but no popadoms or pickles. The pakora has come with no pakora sauce. Bit disappointing
Corinna . 2024-12-31
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Great food and great portions. Nothing more to be said. Thank you Clay Oven team.
Russell . 2024-12-29
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Amazing. Love the food from here!
James . 2024-12-28
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Chicken bhoona delicious. As was the mushroom pakora. No complaints at all.
Joan . 2024-12-21
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Popadoms were burnt & pakora & nann cold don’t expect need to reheat when delivered as it wastes the quality of food
Michelle . 2024-12-19
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Great size portions and tasty food
RUBY . 2024-12-16
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Food was great I’d highly recommend however maybe the driver needs more lessons or glasses as he parked in my front garden on my grass despite there being a pavement between my garden and the road which was perfectly clear to park on.
Louise . 2024-12-12
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Food was delicious. The best Bhuna I have tasted…EVER!!
Raymond . 2024-12-08
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I had to wait over two and a half hours for a delivery, this was made worse by the fact that after the time was extended by the restaurant they could not fulfill the order in this time either. At this point I contacted the restaurant and complained to be told the order has just left. After this call the time was extended again and this was also not fulfilled. Beyond this the food was not up to the level of heat or quality expected, especially for this level of wait.
Michael . 2024-12-07
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Took over 2 hours from ordering to being delivered and it was all very watery not great!!
Michael . 2024-12-07
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90 mins for pakora and popadoms is very poor
Matt . 2024-12-07
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Food excellent as always, so good, a bit more expensive but worth it. Takes a good bit of time to come so make sure to order at least 1-1.5hrs before.
Natasha . 2024-11-27
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Over an hour late for food that turned up cold.
Andrew . 2024-11-23
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when I placed the order it was to be delivered 18:50 to 19:10. I then received a message saying it would be late 19:25 to 19:45. It was delivered 19:55.
Lydia . 2024-11-23
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The food is good. However it is not that good that I am willing to wait 2 hours for it to arrive! I called asking for an update and I was told that it was just leaving and I didn’t arrive until a further 40mins!! We got no apology or anything, don’t think I’ll be ordering from here again
Deen . 2024-11-22
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never again , I was a avid customer of clay oven for a long time , then started getting some really bad takeaways , I thought give them a break for a while , Nothing has changed , delivery if your willing to wait for over a hour , food cold & bland
David . 2024-11-16
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Did not send my can of sprite, this has happened before. Forgeting juice
Gordon . 2024-11-16
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10/10, this place is good and consistent, very impressed. The grill box and combo box are next level! Just incredible like Alex Isak
Omar . 2024-11-14
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Order took 2 hrs and 30 mins to be delivered after messages to the restaurant and a phone call. When the food finally arrived it was cold and inedible.
Mckeown . 2024-11-03
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More than 1 hour late - and not for the first time - quality has been deteriorating - will not order again from this restaurant.
Hamish . 2024-11-03
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Gorgeous gorgeous gorgeous and spicy
Chloe . 2024-11-02
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We waiting over 2 and a half hours for our order. This spoiled the whole evening for us. Very disappointing. Pakoras were also cold on arrival.
Joanne . 2024-10-27
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Would recommend for lovely fresh tasty food, Never disappoints.
Julie . 2024-10-26
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best curry delivery southside, though pls go a little more easy on the salt...
Josh . 2024-10-25
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The food is always lovely but delivery time has been unacceptable the last few times I’ve placed an order. Waited over 2 hours for delivery which was well over the latest delivery estimate.
Allison . 2024-10-19
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Wait over 2 hours for a delivery then food arrived cold so disappointed and will not be ordering again from here.
craig . 2024-10-19
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I ordered a meal for one at 7.30 which the app said would be ready for 7.55. I received a call for the restaurant to say my meal wouldn’t be ready till 8.30. I went to the restaurant for 8.30 and had to wait a further 30 minutes. Not really good enough.
Bryce . 2024-10-19
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Restaurant quality food, brilliant 👍
kevin . 2024-10-12
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Ordered at 6:30 and didn’t arrive until 8:19.
kiera . 2024-10-12
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my first time ordering from Clay oven I ordered the combo box and can of irn bru I placed my at 18.30pm food came 2hrs later shocking time and my order was not complete missing my drink never again I will order Clay oven
Alan . 2024-10-12
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Food was absolutely amazing and well worth the wait thanks!
Julie . 2024-10-12
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Order was over an hour late and food cold now having to reheat everything. Won’t be using again.
nadia . 2024-10-03
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Wrong curry delivered we only ordered one how did you get that wrong?
Louise . 2024-09-27
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Really disappointed in the wait time and the customer service from the restaurant when we called. We ordered at 19:08 with an estimated arrival of 19:55… food finally arrived at 21:00!
Catherine . 2024-09-27
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Delicious food. Great quality and flavours. Five stars 🌟
Steven . 2024-09-20
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The food here is consistently good. Delivery was really quick.
Barbara . 2024-09-19
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Great quality and very delicious curries!
Leanne . 2024-09-18
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Place my order at 19:30pm. Leaving this review at 21:20 and I still have no food. Unable to contact the “restaurant”. Have used them on many occasions before but never again. Appalling service.
Chris . 2024-09-14
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Overt two hours. Still waiting on food that was supposed to be 50mins. Have called over twenty times. Always engaged.
Scott . 2024-09-14
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ordered at 6pm, order arrived 8:30pm. wasn't too impressed with the food, tasted similar to the ASDA microwave meals.
Dasha . 2024-09-14
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Used Just Eat and Clay Oven several times before. Always fabulous.
Avril . 2024-09-08
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Food delicious and hot on arrival. Never had a bad meal or delivery from Clay Oven. No complaints from me. Love the place.
Joan . 2024-09-07
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Delivered 30 mins early and food is amazing!!
caroline . 2024-09-07
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Food is always good but took over 2 hours to get here
Jack . 2024-09-03
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Placed my order at 8:40pm and the food was delivered by 9:10pm, half an hour earlier than expected. Ordered the set meal for one with a chicken bhuna, the food was amazing!
caroline . 2024-08-24
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I placed my order at 7.30pm and it didn't arrive to 9.55pm and I called up to be told at 8.30 that my order would be with me in 30 mins and I waited all that time until 9.55 when it arrived and by then had ruined my appetite and was too late to eat the food which was a waste of money.
Taylor . 2024-08-24
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So disappointed in this place. Had heard good things about the food but it was utterly bland and tasteless. Will not be using again.
Wendy l . 2024-08-23
MORE AT TripAdvisor
3 hours from ordering till delivery, shocking service with one update saying running late so will now be between 8.20-8.40….which was just about bearable but was nearly 9.30 before it actually arrived. Won’t order delivery again purely down to this, food was nice
Sweeney . 2024-08-21
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Our usual takeaway has become terrible so we tried here for the first time. Ordered the meal deal for 2. Chicken Spring rolls were lovely. Chicken Butter masala was beautiful. chicken tikka masala was good, maybe a little too garlicky but I liked it nonetheless. Garlic naan bread was great. Very good value for money!
Andrew . 2024-08-18
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as usual, food was great however we made the order at 6.45pm and were told it would be 50-70 minutes which is slow but OK. then had an update to say it would be 8.20-8.40pm. The food didn't appear til 9.15pm!! 2.5 hours late. Really poor. Please let your customers know if there is going to be such a delay, before taking their money. It's unacceptable and needs to be highlighted as it happens consistently with this restaurant.
Fiona . 2024-08-18
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Good food but the order took over 2 and a half hours, not worth the wait
Adam . 2024-08-17
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Order was received two and a half hours after ordering at 8.40pm. Won’t be ordering again and if I could give it zero stars I would have
Susan . 2024-08-17
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Waited 3hrs for delivery. Ended up going down to shop . Order was delivered to house while I was down there . Shop owner said he refunded my order back to me will wait and see if happens
Ellen . 2024-08-17
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That's the last 2 deliveries I've requested Chicken tikka in the saag and both times its been plain chicken and not chicken tukka.. this has been requested in the notes section when placing the order on both occasions. we are too hungry not to eat what has come but we would like you in future to please provide the dish with chicken tikka which you have on many occasions in the past. the request is now not being acknowledged . thank you
Anne . 2024-08-11
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We're regular customers -2nd time our meal has been late recently. I ordered 1hr and 30mins ago - no update and still waiting! What's happening at Clay Oven? Staffing issues? We enjoy the food but when it's late and the naan and pakora in a bag are nearly cold it's so disappointing not to mention unappetising. No apology from delivery driver or restaurant. I called restaurant 18:15, told wait another 10 minutes. It's 18:30 now.Hope customer care improve soon or may have to order elsewhere.
Jill . 2024-08-08
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Can’t fault the food but don’t order unless you’re happy to wait an hour longer than it says on the app.
James . 2024-08-08
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Poppadoms were burnt in the middle badly, both of them. Chicken in the chasni was like chewing a brick, absolutely vile, threw out after one bite. Rice arrived cold. Only decent thing was the garlic nann, but I would not order again.
Bethany . 2024-08-06
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No food received, phoned restaurant five times no answer despite being asked to phone sent messages not answered please return my money
Alan . 2024-08-04
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Food was beautiful as always, thank you.
Lisa . 2024-08-02
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Carry out order and pick up . First time tried it . Reviews not great but handy for us . Nothing to fault. Saag , chats , pakora , tikka and breads fresh and tasty . Will try again
Donald S . 2024-07-28
MORE AT TripAdvisor
Excellent as always and a good time to arrive
Robert . 2024-07-26
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Delivered late despite marking as delivered on just eat
Anna . 2024-07-21
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Food was amazing, first time every trying buttered chicken and was sold. Food quality was really outstanding here.
Callum . 2024-07-20
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Not happy! Main course spilled all over bottom of bag! Courier grumpy asked for tip! Never again!
Carolyn . 2024-07-14
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Good food, actually really nice but 50min delivery time turned into 2hrs 10min
Lukasz . 2024-07-14
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Cold reheated chips and Nan bread and popadoms were soggy . Disappointing as always order from here
Paul . 2024-07-11
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meal deal for 2, great value for money, food excellent
Edward . 2024-07-06
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Food delivery time was put back then they turned up later than what they said again. Twice now. Food was ok
Chris . 2024-06-30
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food was good. delivery driver was rude and stood after handing me the bag and said "so, am I getting a tip or not?". Regardless of how good the food was, this has put me off from ordering from Clay Oven again.
Jamie . 2024-06-30
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Better than usual. A long wait but was informed of how busy it was. So, no complaints.
irene . 2024-06-29
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Our food was good. A good deal too with meal deal for two.
Russell . 2024-06-29
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Best Indian food in Glasgow, we never go anywhere else
Jurgen . 2024-06-28
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Very salty missing items had a delivery Friday night was delicious food tonight was rotten
Magz . 2024-06-23
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Food was all so greasy. Unpleasant to eat.
Laura . 2024-06-22
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Food great but can’t believe the delivery driver handed our food to a wrong address and left us wondering where it was. Poor show tbh.
Nicola . 2024-06-22
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Took an hour and thirty five minutes, quite a long wait when placed at five o’clock
Thomas . 2024-06-16
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waited nearly 2 hours for delivery 😫
Jacqueline . 2024-06-16
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Such a shame as food great but delivery times unacceptable and telling you twice it was on the way when it wasn’t unacceptable!
Fraser . 2024-06-15
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Amazing chicken bhoona n Garlic and coriander Nan bread is the best
Karen . 2024-06-15
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Simply Outstanding 🤩 Lamb Desi Masala 💪
Nicola . 2024-06-02
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order placed at 17:20, with about an hour estimated, as soon as order confirmed, notified of delayed order. 2 hours later, food en-route. Genuinely goes this way every time. puts me off ordering here.
James . 2024-05-05
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The food all came cold I'm trying to make a complaint but I don't have access to my email
Ellie . 2024-04-30
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Gorgeous food will definitely be ordering again
Ryan . 2024-04-28
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The first time ever the food from Oven Clay was delivered cold, very disappointing considering how close I live.
Magdalena . 2024-04-24
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Food good delivered very late but advised would be late
Jonathan . 2024-04-20
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Food was ok but Poppadoms were extremely burnt which was disappointing, especially due to the price
allyson . 2024-04-12
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No complaints other than a wee bit too spicy for me.
Caroline . 2024-04-06
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Fantastic food ,great value and excellent service. 👌 You need to try !!!!
Angela . 2024-04-01
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Lovely food as always but waiting 2 hours for a delivery is just abysmal and not for the 1st time (ordered at 19.25, arrived at 21.30). The delivery time had been changed with 20 mins added on and it was still another mins after that. Probably be the last time I order
Leanne . 2024-03-30
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Ordered chicken pakora and it was overcooked and rubbery. Complained and got a fresh order. Every bit as bad and the sauce was curdled. Bring back the Minar this is awful 😖