Costa Coffee in Islington

Very rude people and the only one in the country that always refuse to do Latte with salted caramel extra, I’m a very loyal customer and only like this one coffee from Costa and Allways have to go to next Costa around to have my drink

Brought a Cranberry & Brie and a pigs in blankets toastie and a water £15!! Water warm and toasties tasteless... Surely they can do better than that. Service was fine but Costa really need to look at who is supplying food to them won't eat at a Costa again in a hurry for sure

Every time I’ve come to this costa coffee they never have full fat milk, I ended up with a watery coffee that was disgusting!! I thought you was a coffee shop why don’t you have full fat milk for a lovely frothy coffee instead of selling watery coffee…. It’s not hard to order blue milk!

This is a convenience coffee chain catering mainly for hospital staff & patients. Selection of coffees & snacks were not bad considering this was a small venue. I had their Autumn special with pumpkin syrup & an almond slice. Coffee was a touch on the sweet side for me & the cake was less than amazing. But staff was efficient & helpful, true to the tradition of Moorfields.

Just another Costa's? No way! On my visit, the staff were so helpful, incredibly friendly and the entire atmosphere was so pleasant, given this branch is based on a hospital. Usual prices but excellent service. Top marks, ladies, you made my visit memorable. Well done.

Normally I come in here and there is a lovely lady serving the customers who is always chatty and friendly. Today I am here and I've just heard one of the women staff having a loud argument with the male member of staff. He wasn't loud, but the woman was accusing him of something and was loud and aggressive. If you are going to argue amongst yourselves, take it elsewhere and not in the shop where we can all hear - just because our sight isn't the best, our hearing is.

This Costa Coffee is inside the ground floor and near the main entrance of Moorfields Eye Hospital. The queue for the service was long but there were a lot of comfortable seats available. The temperature is quite warm inside the coffee shop.

A member of staff was loudly abusing another younger member of staff for asking if she can make a latte. This was very loud and aggressive.

I sat in Costa having coffee waiting for my husband to come out of surgery. I could hear the staff serving customers and one lady stood out and must be rewarded for her customer service! Bose was polite, respectful and engaging with her customers, some who she knew from their previous visits. Customer service this good is rare these days and I hope she is recognised for it! I did tell her …..credit where credit is due!

The place is cool and well designed but the staff are rude and unfriendly. I was reading one of the comments below where a member of staff shouted at the customer. I believe that was the woman who served us today. She was very and aggressive. I do not know if the two naturally rude person, were having a bad day, were not happy with the wages and could not care less or needed some customer service training. The hot drinks were nice!

Terrible customer service with racist staff

The friendliest, most polite and respectful staff out of all the Costa's I've visited (lots!). Spotlessly clean too. The staff there are a credit to Costa.

Recently had coffee in Costa at Moorfields I would like to say the customer service was fantastic, Especially from Bose, Thank you so much!!

Was at the hospital accompanying my elderly mother. Waiting to be seen by the eye specialist, so wanted to get a hot beverage and something to eat for mum. As I opened the door to the Costa, a member of staff, swore and shouted that the place was closed. Absolute disgrace.

Very unorganised Hospital I have been chasing them for last few days for an appointment and left many voice messages so far no one has get back to me. Being busy that's dosent mean that you don't get back to your Patients first impression last impressions I have terrible experience with this Hospital. Strongly not recommend their service