Based on 14 opinions finded in 1 websites
Based on 14 opinions finded in 1 websites
Nº 408 in 477 in Wealden
Nº 83 of 90 Other cuisines in Wealden
Opinions
Perfectly good place to stop for lunch on a 50 mile bike ride - OK scenery nothing to write home about, but good coffee, paninis, and cake.
Herbie-Green . 2023-08-08
MORE AT TripAdvisor
excellent staff , great friendly atmosphere , well worth the visit , excellent service to people like me who have a service guide dog
bill s . 2023-08-05
MORE AT TripAdvisor
Just been into Costa coffee Polegate for a take out coffee. Discussed by the filthy state of the counter and coffee making area. Needs a good clean and sanitise. Even the staff look grubby and scruffy
Rebecca G . 2022-10-28
MORE AT TripAdvisor
I don't understand that if staff have made the coffee why then can't customers sit in ? What's the hassle. Its been going on for a while. Bet costa is loosing loads of money
Yuni . 2022-04-04
MORE AT TripAdvisor
I arrive at 11:35 with my partner for 2 hot chocolate, The service was outrageous. There was a man (bald, small and a little bit of a beard) running around trying to make drinks. One of your staff members was walking around on their phone! (Long brown hair and make up) while another was just standing their laughing! Absolutely awful service. Refused a refund for it and decided to leave. Will not be coming again. Doesn’t even deserve a star rating. Feel sorry for the man trying to do everything.
Jas D . 2022-03-05
MORE AT TripAdvisor
I popped into costa today having not been for a while I ordered a caramel latte and believe me I was not disappointed! The service was impeccable the lady serving me was very informative about the rewards systems Costa provide. As for the coffee it speaks for itself having not yet had my first coffee of the day it was beautiful! Cannot fault it! Silky soft milk and piping hot just how I like it! Thank you guys so much for such a positive experience I will be back! X
Kaitlincoles44 . 2021-11-08
MORE AT TripAdvisor
My trips to here are always enjoyable.The staff are a good balance of polite , efficient and friendly.The coffee is Excellent and the toilet facilities are spacious and clean which with my issues is very important .
C1568CDstevek . 2020-02-26
MORE AT TripAdvisor
Told at 18 20 (40 minutes before closing) that the machine had already been turned off so hot food was not available.
Sophie T . 2019-02-13
MORE AT TripAdvisor
Been to this costa on a couple of occasions always to meet people - good central location with parking near by
ASmith1966 . 2018-08-11
MORE AT TripAdvisor
Called in for a coffee whilst motorbike had it’s tyres changed. The coffee and hit sandwich was up to the normal excellent Costa standard. What made this visit to a Costa so different to other visits were the staff. Seldom have I come across such a happy and pleasent staff. All good humour and very helpful. 5 stars for service and good atmosphere. Thank you, you have made my day.
Wander802897 . 2017-12-18
MORE AT TripAdvisor
Customer service is good. Coffee as expected. But this is the 5th or 6th time every time I’ve been in and you try and order something and it’s not on stock. Never get this problem in any other costa. Felt like writing a review before but as they just opened thought it was just teething problems.
Hungrynorth . 2017-10-03
MORE AT TripAdvisor
We went there today 13/08/17 The coffee was served quickley & was as good as most costas I have been to There is outside seating & the shop is next to the train station The only slight complaint was that on a hot day the air con did not appear to be on ?
lamptechonthenet . 2017-08-13
MORE AT TripAdvisor
Costa has been in Polegate a while now so time to review it. It's well located and a good size, so allows for plenty to sit in it and relax. Two of the staff particularly shine when it comes to going the extra mile with a smile for the customers. Shauna and Chloe have come to my attention as both always engage with the customer and give that little bit extra, also they know their stuff and are very quick to prepare and present your drink, no matter what the order is. They are there before opening time, put in extra effort and are very professional. It is just round the corner from the rail station and opens at 0630 in the week, so captures most of the commuters. It always appears clean and friendly. A welcome long overdue addition to Polegate. Chloe and Shauna keep up the good work.
956adriann . 2017-06-08
MORE AT TripAdvisor
entered: great service not for massive amounts of people easy get and leave clean but not toilets its not incredibly big but it does not need to be. great coffee cos its costa sandwiches are ok but cold
bonz s . 2017-05-17
MORE AT TripAdvisor
Similary restaurants in South East
1772 Opinions
Had lunch here with two friends. We had booked a table (Saturday lunchtime) but no need as the place was almost empty. We were not greeted by anyone when we arrived. Eventually a member of staff emerged from the bar and told us we could sit anywhere. We found a table and were chatting for some time before realising that nobody had come to take our order. Eventually we went to the bar where we were told we had to order at the bar. We explained we had never been here before so was not aware of that but we received no apology. Nowhere was there any indication that this was the procedure and there was no number on our table to alert us to the fact that we may have to order at the bar. We all ordered the carvery. Big mistake. The meat was lukewarm. Small selection of vegetables and not enough serving spoons. Peas were floating in water but no slotted spoon to drain them. The roast potatoes were so touch we couldn't even cut them, let alone eat them. They seemed to have been left over from a previous day and reheated. The vegetables were dried up and lukewarm. Nobody bothered to come to our table to see if everything was alright. The place was very cold as there was no heating on. Very unfriendly atmosphere. Will never go there again!
1516 Opinions
4 of us plus a dog for a Sunday lunch between Christmas and new year . Got a lovely welcome from the staff showed to our table and drinks ordered. The food came quickly and was delicious. The staff checked on us to ensure we had everything or if we needed anything further. All in all it was a lovely meal with good service what more could you ask for. I would definitely recommend.
1425 Opinions
61 Opinions
Tried the Hay Waggon, which is under new ownership. Great barbecue with seafood kebabs and amazing local rump steak. Homemade ice creams are to die for. All served up in a wonderful garden
803 Opinions
I had the absolute pleasure of being served by Lottie during my visit to The Swan, and I must say, she was an absolute gem. From the moment Margot (my dog) and I arrived, Lottie’s warm and welcoming demeanour instantly made us feel right at home. Her attentiveness and genuine care for our experience were evident throughout our visit. She went above and beyond to ensure everything was perfect, accommodating our requests with a cheerful smile and impeccable professionalism. It’s rare to come across someone so naturally gifted in making people (and dogs!) feel valued and comfortable. Lottie is an absolute asset to the pub, and Margot and I will definitely be back. Thank you, Lottie, for making our visit so memorable. Edit: I also have to mention how lovely the rooms are at The Swan. They’re cosy, beautifully decorated, and the perfect retreat after a long day. Such a wonderful stay all around!