Based on 3 opinions finded in 1 websites
Based on 3 opinions finded in 1 websites
Opinions
Firstly it took 3 hours for them to deliver my food. It was cold and was the wrong order. The restaurant refused to bring me the right food. Never again.
Dave . 2019-07-19
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I placed an order which didn't arrive. Was laughed at down the phone by the guy and asked four times "are you sure its not arrived". He then proceeded to say "well I don't know where it is" and refused to sort out the problem. Waited over two hours. No refund received for an expensive order. No apology. Absolutely disgusting service. Avoid like the plague!
Sarah C . 2019-07-18
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King kebab purchased. Huge portion. Donner meat may have been re-heated but lamb and chicken tikka too.
John D . 2019-06-03
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Nice selection of food on the buffet, options for halal, vegan & gluten free. A busy place so make sure you are on time. It has parking however not a big car park. We parked in the Asda across the road. Service was ok however the table was not set correctly and our party had to move around to accommodate the restaurant hence the 3 stars for service. Overall a good place and prices are reasonable compared to others
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[FOOD POISONING] We are loyal frequent customers of this establishment for 10+ years and I have to say the last two times have been appalling! They have given multiple family members food poisoning on separate occasions, not once but twice!!! The chicken tasted in particular funky long with the other meats of choice including the prawns. This seems irrelevant as the food is always the most important aspect of any dining experience but the service was also very slow as we were made to wait 25 minutes over schedule. To conclude this review it leaves me feeling very disappointed as I said before we have used the Bay Leaf for years and it always lived up to expectations but now we won’t be using again for our own health and wellbeing.
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