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3.4

Based on 1.712 opinions finded in 1 websites

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Nº 288 in 322 in Lewes

CUSTOMERS TALK ABOUT DISHES WITH..eggsroastcookedcoffeeladymeatsteak
Score
OpinionsNoteGoogle1.7123.4

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Had a lovely evening meal and breakfast here, over the weekend. Really nice. Staff were very good. And the food was great..

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Steve and Annie Singleton . 2024-12-27

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When buying bottled beers check dates. Just been served bottle with best before July 24.

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Neil Holloway . 2024-12-23

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Took the kids here yesterday for a pre-Christmas lunchtime meet up with some other family friends. Unfortunately, our experience wasn't great! Nowhere near enough staff to cope. Each family in our group Queued for around 20-25 mins to order food, starters came quickly, but then about a 45 min wait for mains. Desserts arrived 2.5 hours later after multiple requests to staff, where we were trying to chase them up in case we had been forgotten! Water/ice machine broken so Queued another 25 mins for a jug and glasses, only to be told that they had run out of jugs!! The staff were very pleasant and clearly trying their best, but service was slow and they were clearly struggling with managing the number of tables/drinks orders. There were a few big tables, but the restaurant wasn't packed be any stretch! The play area is great, food OK. Such a shame because it could be fantastic if more staff/organised. Worth also mentioning that they only have a 3 hour stay carpark! And we were VERY close to overstaying due to the wait times! Caused a bit of a panic trying to get the kids to eat their desserts fast enough to make it out of the building /carpark! Hope we don't get fined!!!

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Tammy . 2024-12-22

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We went for a pre ordered meal at 6pm but our table wasn't ready and even though there was only a handful of customers, they said they didn't have space anywhere else for us so we all had to pay for the children to play in the softplay. After we eventually sat down for food it was 8pm before we are (this was a group of parents with 2-3 year olds) the food was absolutely awful and they hadn't even prepared the food we had ordered and didn't have some of it. Staff clearly wanted to be elsewhere and weren't particularly professional. Considering the food tasted like it was microwaved I can't figure out why it all took so long. Manager also refused to take money off for bad food (I assume because that's just their food). By the end of the meal the children were all over tired and acting up because of it!

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annie fellows . 2024-12-22

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We had our annual christmas get together on 12th December...great food and service Highly recommended will be back soon..thanks to the staff who were all very welcoming..

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John Hills . 2024-12-12

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I have just had breakfast in the drove newhaven and it was awesome the person who was doing breakfast her name was Beth was excellent there was a problem with the till but she handled it very well it was a stressful time but she was excellent i think she saved breakfast

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Stewart Hamill . 2024-12-10

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Been a while since we've been as a family to this Brewers as we normally go to the Hastings. But last visit wasn't great so came back to The Drove , for my wife's birthday lunch .Fantastic warm and friendly in environment . Clean and tidy and decorated Fantastic for Xmas. Food was fantastic went for the festive 3 course meal and our kids had similar. Was a great afternoon only negative we had was thought the time between courses was abit long.

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Clive Griffiths . 2024-12-09

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Visited as part of overnight stay. Food was good quality and great value. Our waitress Ella was efficient, professional and friendly - would recommend as a place to eat.

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Joanne Field . 2024-12-06

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Stopped for breakfast at 08:45 Wednesday morning 4th Dec it's an all you can eat buffet style with both continental and full English options. Clean tidy with plenty of choice, although coffee machine was a tad slow, and they had run out of hash browns... Only one staff member to be seen but she was pleasant and did well to keep tables clear and was very helpful to a couple who had had an accident with their food. Easy to access with plenty of parking. Bathroom clean and tidy.

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nicholas Titley . 2024-12-05

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Visited today for breakfast. Arrived at 10:20 only to be told by woman working behind bar that we had only just made it as breakfast finishes at 1030. Seems a bit early to finish breakfast but we paid for 2 unlimited breakfasts and sat down. Woman serving shouted in the kitchen that she was really sorry but we had just turned up. Food was cold and portions of beans and mushrooms were tiny. Eggs were really over cooked. Went to get some toast and found the toaster switched off and bread and other pastries being taken away. Juices were all empty and were told couldn’t have any more of anything as we were too late. I’d of just rather have been told we were too late and couldn’t have breakfast as it was terrible value of money for what we could have and the service was really poor, only one other couple were there and atmosphere was flat. Found the server really rude and was made to feel we were just an inconvenience . Used to come all the time when kids were young as the soft play was nice to have while having dinner. Don’t think we will be visiting again after experience today.

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Sarah Knights . 2024-12-03

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Amazing food, amazing service and Amazing atmosphere

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hannah carr . 2024-11-28

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Amazing food, catered very well for each of my family members. Great welcoming atmosphere too! The manager, Matt was very attentive, going above and beyond.

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Laura Hunt . 2024-11-28

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Stayed at premier inn for a week working in the area. Staff are kind and helpful, peaceful area, breakfast was good.

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Mamaliga drob de miel . 2024-11-28

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Great service from Sue and good buffet breakfast with vegan options. Thanks

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Gaynor Evans . 2024-11-28

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Visited here today and it was disappointing. Waited 45 mins for food that wasn't particularly nice. I thought it was supposed to have got better according to local reviews but unfortunately the service seems the same and the food worse.

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Audrey Jordan . 2024-11-25

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Food took forever and not amazing, understaffed, young lady in the soft play could not remember our orders, low staff more time waiting for not great food , would probably not visit here again 😑

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Mark . 2024-11-24

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Food came out promptly and was very warm. Welcoming waitress (Sue) who made sure we had everything we needed. Will be back 😊

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Ruby H . 2024-11-19

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Went there today for there carvery they had sold out but 5, never mind I'll order there Xmas roast. Was awful every time out of a packet not even homemade roast potatoes. Over charged on the food as no pudding option were give. When order the 2 course menu when mentioned to staff told nothing can be done. Definitely won't be going back. Servers was dreadful, left most my food. Not worth the money or time

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Tom Griffiths . 2024-11-17

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Only had drinks. Staff very friendly and helpful. Great doggie bar even had toys. Our dogs enjoyed a biscuit

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Katia . 2024-11-16

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We have previously eaten at the Drove and the food was very tasty. However going for a Sunday carvery was very disappointing. The chef didn't seem to know how to carve a joint, it was sliced very bittie. The turkey was very dry and tasteless. On the positive side , the vegetables were tasty .

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Maria underhill . 2024-11-14

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Arrived at Brewers Fayre Newhaven for a meal and was turned away. Only serving those staying at premier inn, because of staff shortages. No wonder this business is failing.

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Paul . 2024-11-13

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Only recently moved into the area and already been here a few times. Always a very enjoyable time. Food is good and plentiful, the staff are always welcoming and Matt is a great host. Always moving around the floor, engaging with his customers and making sure everyone is happy and they're food us good. A great host.

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Paul Tubb . 2024-11-09

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Simple evening meal. Very relaxing

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Sue Darby . 2024-11-06

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Excellent night Friday and Saturday stayed in the hotel

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David Evans . 2024-11-05

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Of coors I’ve enjoyed my time here and a very special thank you to sue for making me feel so welcome it also feels like a home from home

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Philip Manning . 2024-11-05

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Was staying at the Premier Inn for 4 nights. The young barman was v helpful last Thurs night then all his colleagues after that for breakfast and dinner were great too. All smiling and helpful. Fish and chips evening meal arrived quickly and was excellent, far better than we might expect as prices low. Breakfast fab every morning. It felt like a happy ship. thank you to all. dave and claire

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David m . 2024-11-05

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Waited a long time for the food. Could do with more staff

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Stuart Ward . 2024-11-03

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We had an evening meal in the Drove this Thursday. I tell you what, it's the best meal we've ever had in their for years.

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Ian Spashett . 2024-11-02

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It was busy, very busy, poor guy tried his best to do so many jobs, I feel so sorry I didn't get his name but was the only male . Food was nice but unfortunately you need to wait sometimes, I didn't get a coffee as the queue was huge. Breakfast 27 October 2024.

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Cristian Ionita . 2024-10-27

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We had the carvery which was very good.

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Ann ILIFFE . 2024-10-25

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The food arrived promptly and was still hot, which made a great first impression. Every dish was flavorful and well-prepared, exceeding my expectations. I really enjoyed the meal, and it’s clear they put effort into delivering quality food. I’ll definitely be ordering from here again in the future.

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Lee “ifucantfindit” Davies . 2024-10-24

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I had my daughter’s birthday party here a few weeks ago and I have to say it was brilliant value for money. Kids food all came out in a timely fashion and Vicky went above and beyond to ensure the party was a success. We stayed after for the carvery which was again, amazing value for money and very generous portions of meat. Home made yorkies and cauliflower cheese were incredible. Roast potatoes were slightly disappointing but overall just amazing and I have recommended to lots of people since. Thank you

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Ellie Hayman . 2024-10-22

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We had a nice meal on a Saturday evening. Just the right amount of diners: penty of people for a cheerful atmosphere, but still a choice of tables. The great part is the area for families with young children. Small children are welcome, and they can enjoy themselves in their own area. I thought the experience was much improved from the last time we were there, perhaps over a year ago.

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Kepler Eleven . 2024-10-21

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Surprisingly nice place for a quiet drink.

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Colin Lee . 2024-10-21

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Excellent food, worth a visit, service excellent, recommend,

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Philip Burns . 2024-10-17

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Breakfast was fine, staff friendly

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Jackie Morris . 2024-10-17

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Very friendly staff very welcoming and always have a nice chat Jaxon Tina Sue Jacob

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Kerri Hunter . 2024-10-07

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Absolutely loved it! Service was excellent and attentive. Food was great and the staff were friendly and kind. Very fairly priced and welcoming. We will be back

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mira mendocha . 2024-10-06

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We had booked for a family dinner , bar staff and Matt the manager were fantastic they were short staffed and only taking in bookings, all our meals were great and pudding s we had a new girl looking after us who was very pleasant and helpful I believe her name was Amy.

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Nicola . 2024-10-04

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Awful experience and rude staff

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Margaret Wallock . 2024-10-03

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Excellent service and lovely food. Spent the week here and was tended too by Jacob everyday. Brilliant guy and even bar tender. Thanks alot

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Gosport Ca . 2024-10-03

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Not a bad experience, was served by a funny little waiter named Matt, I think. He certainly pour a reasonable pint, and was very friendly with my elderly Nan.

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Adam Townsend . 2024-10-02

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Amy was lovely and very helpful when explaining the menu and how to order. A few kids screaming in the restaurant but was expected due to the weather and the place having an amazing kids play area inside. Great family venue and free parking. Meals are value for your money and the place is clean and well looked after.

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Chambek Marie . 2024-10-01

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Served by the wonderful Amy. Had a lovely meal. Would definitely recommend.

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John Crosskey . 2024-10-01

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Had a lovely meal with my friends ....the customer service from one staff member called Jaxson was excellent and very friendly ...would recommend this place

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Natalie Caruana . 2024-09-29

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The food was delicious, and we didn't have to wait any longer than what we were told .

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Lisa B . 2024-09-27

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My mum and I had a lovely time when we popped in. They were very busy as it was Friday night but the service was still amazing. The staff were so friendly and we felt very welcome - especially Amy, who we interacted with the most.

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El Best . 2024-09-27

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Sunday lunch. Booked table for 12.15. Arrived on time. Delay in being shewn to our table then informed to sit anywhere. Dirty, grubby and worn carpets. Food scraps everywhere on floor. Really off-putting. Short of staff by the looks of things. Had to reject 3 dinner plates before I accepted one from the hot counter. Roast turkey was OK but I had difficulty cutting my portion of roast beef so I didn't eat it? If my knife won't cut it I'll not eat it. Cauliflower cheese too Al dente. I don't like uncooked vegetables. Won't be going there again until it improves.

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david grant-riach . 2024-09-22

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They have very nice menu choices, and everything I ate was delicious. I really enjoyed the staff. Very friendly people.

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Florence Washman . 2024-09-15

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Inside and outside looking tired, coffee machine broken, filter coffee pot empty, had to ask for fresh fried eggs and black pudding was drowned in grease. Staff were excellent.

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Mark Roberts . 2024-09-12

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The coffee machine was not working so had to do with filtered coffee which wasn't the best

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Alby . 2024-09-08

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Recently stayed here (at the Premier Inn next door) for a short duration. Would like to say the staff are very helpful and friendly they get 5⭐️'s the bar itself that's a whole different ball game, some of the seats in the seating area have more holes in them than a sieve, every table had that sticky feeling to them you place a paper napkin on them then struggle to pick them back upand they also looked they haven't been cleaned for a long time. See picture. The food was OK, not much on your plate, but price reflects that. was also told they were short staffed. The Beer selection was small, with most of it being larger.

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GlobalFighter14 . 2024-09-08

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Sue and Jacob were excellent even when they were very busy they found time to have a chat I was staying here for 4 nights two weeks running and they really made you feel at home so we'll done to those two

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Duncan Gauld . 2024-09-05

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As always, good food and service 👌

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Andrew Raison . 2024-08-28

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Lovely place great atmosphere and staff were really friendly, thank you to Sarah for helping us with directions etc and a massive thank you to jacob for going above and beyond to make us feel safe and welcome, he is a very kind person. Thank you to everyone we had a pleasant time and ate here everyday 😊

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Sukhy Sangha . 2024-08-28

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Breakfast. No coffee. No croissants. Items missing from the hot buffet. Gents toilet (cubicle) broken (seat not fixed and no door lock).

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David Broadbent . 2024-08-27

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Service was good Amy very polite and all staff very helpful

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ginny harris . 2024-08-27

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Service was amazing, brilliant staff polite!

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RJH Smith . 2024-08-27

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There was only two team members working and the place was packed but they were incredible and really tried their best to help and keep waits down

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Rebecca ellinger-Fitzsimons . 2024-08-24

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Unexpectedly very nice. Not busy. Staff were great. Food was good although they have run out of some items.

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Christine Latter . 2024-08-23

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If I could give 0 I would. Arrived sign saying wait to be seated, when in reality you needed to go to the bar. Told there was a wait for food, fair enough it was busy. Mains arrived before starters, no sign of the starters. Asked for a refund on the starters, told to go and fine a supervisor. Food was terrible.

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shona clydesdale . 2024-08-23

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Lovely staff, nice food, very accommodating and all staff were very polite!

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Tracy Morgan . 2024-08-21

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Very good food service was excellent and nice atmosphere and exceptional good price

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Mark Lidbetter . 2024-08-21

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Absolute brilliant service, there is not one thing that could be complained about!! Ella and Matt were absolutely amazing!! Definitely the best place for dinner I been to for a long time. These guys never stopped they was short on staff and litterly had a smile for everyone and nothing was to much trouble. Absolutely amazing these two are!!!! Thanks Ella and Matt.

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Kelvin Medhurst . 2024-08-17

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Extremely polite and helpful staff. Nice atmosphere

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Sue Jones . 2024-08-14

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They sell Doom Bar here so that is a bonus.

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Bert girling . 2024-08-10

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Little portion of mini well presented chips with delicious pie was absolutely brilliant. Thank you for the nice dinner.

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Rosti Glumpler . 2024-08-09

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Sue and Jacob gave the most amazing service when my friend and I visited the Drove on 6 August.They both understand customer service and I am sure you are very proud of them.They are a credit to the Drove and you are indeed fortunate to have such personable colleagues in your employ. We look forward to visiting the Drove again.

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Suzanne Smith . 2024-08-08

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Table ‘though sprayed was missing its number disk and build up of food inside was of concern. Longish wait (25 minutes) ‘though not as long as some was poor. Ambience good despite two complaining customers about cold food. Maitre d did her best but looked to be very short of staff both on bar and in kitchens

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Mark Hope-Urwin (Marcus) . 2024-08-01

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The food was fantastic, Matt & his team made it a great experience

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Andy Dines . 2024-07-31

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Went to the drove for a quick bite to eat, was not dissapointed. Food came out quickly and staff were all friendly.

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S D . 2024-07-29

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A warm welcome from all big thanks to Matt and his team we will be back soon!

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Matthew Leonard . 2024-07-28

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A family meal 3 sisters and brother, Sarah our waitress was exceptionally friendly and pleasant. Nothing too much trouble

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Adrian Quinn . 2024-07-27

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Meal wal discussing and cold. We waiting over an hour for it and certainly won't be going back

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Nancy Donaghy . 2024-07-27

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Place was empty, we were refused entry as we didn't book, we went back to the car and booked for 2 adults and 2 children, we were seated very reluctantly by the same young girl, the food was dry the carrots and roast potatoes were like rubber, we left and went elsewhere for ice cream as the staff were very intimidating clearly moaning about us, there was only 4 families inside and 1 outside, it was the day of the England match, and to top it all the soft play area was locked, we were told the children couldn't go in there, no reason given, we won't be going back

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Sian Smith . 2024-07-21

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Could not fault the service. Staff were very nice and accommodating. Food was delicious and as you would expect.

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Tia Mackenzie . 2024-07-19

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Very Slow service ,jacket potatoe was very small and not hot, filling Bearley sufficient even for a small potatoe

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Dave . 2024-07-05

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My daughter and I popped in for a Sunday roast. I had the roast beef, my daughter had a bit of all 3... beef turkey and gammon. It was quite nice. And not a bad price. We both got unlimited coke zero, and we added cherry. It's good to have a refill.

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Helen Ratcliff-Chapman . 2024-06-30

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Spot on today. Great value for money. Waitress was very efficient and helpful.

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Lyn Payne . 2024-06-26

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Breakfast pretty pore .wasn't replenished at busy time. Evening meal was cooked to a good standard. Would stay again when myself and family are in the area

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Matt Johnson . 2024-06-23

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Tea unavailable.coffee was lukewarm Food reasonable.needs a few issues sorted

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Liz Wakeling . 2024-06-22

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Had a great first experience here. Food arrived quickly and was excellent, looked exactly like the pictures. Staff were really nice too and seemed to take a personal interest in making sure everything went well, big thanks to Matt for being so welcoming.

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Darina Hatagan . 2024-06-20

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Good food and service from all staff,the guy on the floor deserves a special mention for the extra effort he puts in too all his customers...

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Fergal Fox . 2024-06-17

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I went to Brewers Fayre in Newhaven with my parents and 2 teenagers. I have no idea how they can provide the quality of food at such low prices. We couldn't have bought the food cheaper at a fish and chip shop! The customer service was excellent, I mentioned a couple of small things that weren't 100% and they were sorted our instantly. They went above and beyond - a big thank you to all the team

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Lucy Cameron . 2024-06-14

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Very lovely pub food amazing. Play area for children. Only downside is that I went to use the loo and not much room in cubicle and mould on the flush.

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Jane Dorling . 2024-06-10

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When we visit England this is always our favourite stop. All the staff are friendly and helpful, the rooms clean and comfy beds, what more could you ask for ?

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Geoff Woolley . 2024-06-09

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Great staff and service, plus dog friendly, which is a huge bonus.

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Nick . 2024-06-07

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Potato uncooked workers need more help but nice Barley any vegetarian options

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Rhianna Pryer . 2024-06-03

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Really bad service staying in premier inn next door big queue lack of staff not good avoid this place all brewers fayre going down hill

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Denis Osullivan . 2024-06-03

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Poor quality food. The adult portion looked more like a child's portion. The young staff were pleasant, but worked from breakfast to last orders. We felt like trapped clients, as there's nowhere else to go. Hotel great.

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Roger Philip . 2024-06-02

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Staff very friendly and helpful, but the place needs more when it's busy as most of my food was luke warm. Peas undercooked, chips went cold within minutes, fish was over done for me hence why it was the only food that was hot. If you go for the bread and butter, don't, the bread must have been out for a while as it was starting to go hard.

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andrew wilson . 2024-06-01

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Coffee is rank. Breakfast is hurried away twenty minutes early. Sausages are re heated seconds. Not good enough.

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Andy McTaggart . 2024-05-30

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Closed at 6pm because of staff shortages. This is the hotel restaurant, so now after a long journey we have hungry children and nowhere family friendly to eat.

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Paul Cardy . 2024-05-27

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Served by a rather wonderful couple of people - one to pour the beer in a kindly manner, one to find the right nozzle for the Guinness!

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Aaron Rolf . 2024-05-16

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Go every week and always enjoy the food Selection of a Good menu and prices

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ANNE CAMPBELL . 2024-05-14

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Good food, good value. Service was slow and had to chase up food. Would go back if I was in the area and looking for somewhere to eat

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Daren Rose . 2024-05-11

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Had the meal deal here as we were staying in the Premier Inn next door. The evening we went, unfortunately, they were short staffed, so they were only serving Premier Inn guests. We had a limited menu, but the food was good. Staff were very friendly and helpful as my husband has a food intolerance. The breakfast the following morning was ok. It was a help yourself buffet with croissant, muffins, cereal and hot food. The only bad points was that the tongs used for the hot food weren't specific to one item, as in they were used for the tomatoes, bacon and sausages and as my husbands intolerance was for tomatoes, he had to be careful.

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Samantha Curtis . 2024-05-11

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Had a lovely all you can eat breakfast last Sunday. Great selection. Staff were not overly helpful.

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Kayleigh Bovingdon . 2024-05-07

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Great venue for an event. Very helpful and professionally helped by Matthew in Carvery this afternoon.

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Mary Burbidge . 2024-05-05

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Spot on carvery. Very friendly staff. Haven't had a bad meal there yet. Thanks 😋

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Thomas Jones . 2024-05-05

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