El Ciervo Tex-Mex Ashford in Ashford

Ordered online. Pleased with compostable packaging. Super yummy fried chicken. Enorme burger wasn't as big as expected but packed with filling and really good. Chips were good as well. Mac and cheese needed a bit more seasoning but was still nice. Very impressed by the gluten free options we ordered, would definitely eat here again.

Great food, great service, would definitely recommend. Never before have I tasted such fresh, authentic Mexican food. You can tell everything is made with passion. Very impressed, will definitely order again.

Absolutely shocking place. Not only did they get my order wrong. But the girl on the phone speaking to her manager ( whilst I was still listening ), saying ' the girl on the phone said its too spicey because there's rice in it with black beans, and I know there's lettuce in it because I made it '. Listen, there definitely wasn't anything in it that I asked for otherwise I wouldnt be complaining. There definitely wasn't any lettuce in it, unless you use some magical ingredient that I can't see. Next time, if your going to Complain about someone whose Complaining that you make awful food, make sure you mute the phone call. Disgusting service with disgusting food.

Made us wait an hour and an half and Order never arrived.

wanted to try as been looking for a burrito place since i left america, was okay but deffo not authentic 😔 pico de gallo was a bit off tasting and the salsa had no flavor x

The last two or three times I have tried to order (through Just Eat) my order has been accepted and a delivery time given (usually about an hour). Then about 15 to 20 minutes later I get a message saying my order has been cancelled as the driver could not find my address to deliver to. I would not recommend trying to order from this restaurant at all

Ordered a meal yesterday around 6.00 pm and it was eventually delivered at 8.00 pm. The meal was roasted veg tacos and they were very disappointing. My expectation was of roasted peppers, courgette, onions and perhaps aubergine. The actuality was courgette and cauliflower. Tasteless and bland. The disappointing meal, after a two hour wait, has ensured I shall be in no hurry to patronise this establishment in the future.

First time ordering from here and we were very impressed with the food. Large portions and delicious food! I am celiac so was extremely happy as they have loads of gluten-free options! I had the chilli con carni with wedges and really enjoyed my meal. The delivery was very quick too, will definitely be ordering from here again.

Arrived bit late, but it was Friday night and delivery driver was apologetic. The food made up for it. It was delicious. Really fresh and very tasty. Will definetly recommend and will be ordering again.

They are located inside the Stag. Cafe and have to ring them once your outside. Thought I would try the New Mexican theme meal. They was some American theme on there for some reason, had they fully stayed with the Mexican theme. I think it would have been better to the full experience, there are plenty of American themed restaurants around really. The Mexican food was nice but the burger was decent, I could of gone to a similar place and i couldn’t tell you there was much difference between the too. Everything else was good, the sauces and quickness to get the good upon arrival.

This has to be the worst takeaway I have ever had. The food was extremely bland, poor quality and very expensive for what it was. Would have been better off with a ready meal from Tesco and I am not exaggerating when I say that. Chilli con carne was flavourless. All of the food come in pre made portion boxes that screamed bulk production line. Get it out there and get paid. No care in the world for the actual quality of food you're serving. I am shocked that the majority of reviewers are happy with this food. If a genuine Mexican restaurant owner had this food they would be insulted that you are able to stay in business serving this. Needless to say I will avoid this place like the plague.

Ordered the food at 7:40pm, it is 10pm and I still haven't received the food. When we call the restaurant they keep postponing the delivery time. Terrible customer service.

We were really looking forward to trying this place and when the food arrived we were shocked at the poor portion control, one dish had way too much and another too little. We then sat down to try the food and again we were just met with disappointment, from the extremely bland mac and cheese to the flat, chewy “philly cheese steak”. Overall a really disappointing experience and unfortunately wouldn’t eat from here again.

Ordered chicken fajita, Pulled pork was delivered which to be honest was tasty, I don't normally eat pork or like bbq sauce. Paid extra for sour cream and fresh salsa but got neither. Bit disappointed to be honest... 👎

Excellent food and very friendly service, we'll definitely be ordering again!

First time ordering from these guys and I have to say the food is amazing! Awesome prices, food came quicker than expected and the delivery driver was absolutely lovely. The quesadillas are humongous and super tasty, the quantity of the filling is not lacking at all, and the loaded nachos were super hot and crunchy when they arrived. My other half had the Mac daddy burger and he really enjoyed it. Will definitely be ordering again.

I would have said 5 but food was late unfortunately (could have been due to Just Eat giving a time of arrival). Now on to the main bit - the food. Well we had empanada and quesadilla for starters which were both lovely and great portions. I then had steak fajita - well it could have fed us both and it was so full of meat and extremely tasty - my husband had sloppy joe burger which he said was lovely - good sized burger and a huge amount of chilli. All in all we will order again but perhaps earlier next time.

First time ordering here and was very impressed with the quality of food. Definitely one of the best takeaways I've had. Will be ordering again!

Absolutely blown away with the quality of the food, taste and customer service. Defo found my new favourite take out. Unfortunately one of my items had been soooo good, they sold out but I was contacted and informed of this and offered an alternative. And I must say, the alternative was awesome. Thanks again guys and girls. Can’t wait to order again soon.

Beautiful home made food. Vega options are delicious. Highly recommend. I collected from there which was very simple and quick

Ordered this tonight, turned up on time, nice portions, good price. Great vegan options. Can't fault it at all. Really good value for money. Will definately be buying again.

We have had two take aways from here and both have been amazing! You have to try the enchiladas with marinated steak, also their Nacho's with the new cheese sauce. Fresh, tasty and very moreish :)

Tasty food, good selection on the menu. Awesome hot sauce!

Really delicious food. I only took off one star because it was late. However I received a really apologetic phone call from the restaurant and the delivery driver was lovely too. Will definitely be ordering from them again.

Excellent food very tasty highly recommend.

Food was amazing. We had a Tex meal Deal for 1, classic burger and Burrito. All absolutely fantastic. My eldest, who's really fussy, had hers plus her sister's food 😂. Looking forward to try their cocktails and desserts.

Best burrito I have had in a very long time!! Will deffo be back!

We had a great takeaway. The food was hot and delicious. The apple crumble is a must! A real treat that they deliver out to Challock too! Highly recommended.

I would not recommend this takeaway service. I ordered food at 1733 for delivery at 1900. My order did not arrive. I phoned and spoke to someone who said they would look into it and get back to me. This did not occur. I then phoned again and the number was voicemail. I have not received my order. Not service that is a acceptable. It is appalling. I cannot comment on food as I haven't received any. This may have just opened but i don't think that it will survive very long if it continues in current working practice. This post does not allow me to give anything below 1 star unfortunately