Elmwood Tea Room in Stockton-on-Tees

Disappointing. The cream scone was dry and overcooked not usual standard. Young girl behind they counter did not green bothered . Not chocolate lovely but will consider going elsewhere in future.

I have visited the tea rooms on numerous occasions, staff are very friendly and helpful and the food is always very fresh . However prices have increased steadily over the last few years and portion sizes reduced . The menu has not changed in years and a few specials would be great.

Afternoon tea. Worst ever.....upon entering the building the smell of dampness hits you..{yes it is an old building} Sat in a filthy old conservatory where extra dampness was served for free! The portions served were terrible £15.00 for 2 doorstop wedges of cake,2 scones,6 small sandwiches plus tea. Waiting time was horrendous and one member received his meal after 2 attempts to inform the staff we were still waiting. £9.00 for 2 slices of bread with prawn mayonnaise and a sprinkling of crisps and salad, ordered chips on the side which arrived after sandwich was eaten.. Do your self a favour and pay a bit extra and go to Wynyard hall..

My daughter & I visited here after a recommendation & we were so looking forward to it. We tried to get the attention of a member of staff as we weren’t sure whether we had to wait to be seated. After failing to do this we chose our own table & sat down anyway. We choose a panini to share with a side order of chips, a hot fudge cake to share & two drinks. The drinks were served fairly quickly so we started on them while waiting for the food to arrive. We waited & waited & waited but no food. After 45 minutes I went to look for a staff member to ask where our food was but another 10 minutes passed & still no food! In the end we decided to leave as we had lost our enthusiasm to eat there by this point. I approached the counter & asked to pay for the drinks & cancel the food order. I explained that practically an hour’s wait for a panini & piece of cake was frankly ridiculous. She claimed that it was just being made at that point & did we want a take out. She was polite but not even an apology because they had obviously forgotten our order. Such a shame as we never expected to wait that long, in fact I’ve never waited so long for cooked to order restaurant food. I know there was a mistake on their part but could never give a good review after that. We went to the pub in Hartburn village instead & were served much quicker.

I would thoroughly recommend The Elmwood tea room. We recently had a family gathering there (approx 30 people) and the service was exceptional. David and his colleagues were extremely helpful and catered for our every need. We also hired a room next door to the charming tearoom, which was a useful option, so our family and friends could socialise. The quality of the cream teas were fantastic, the cakes and scones were particularly delicious and the portions were very generous. Not to mention the bottomless cups of Ringtons tea. If you are considering holding a small event, or even fancy a cream tea, or a lovely lunch, please consider Elmwood, you will be glad you did!

What a Lovely Warm welcome and such nice food to order. well done to the Staff Members and may we say we will return when next in this lovely Area and The North East People are just so Friendly.

Lovely place but very disappointed with the food. Tiny jacket potato with rubbery cheap cheese and a tiny amount. Tasteless coleslaw and limp salad. Not cheap either. The staff are lovely and the shop and items were fantastic. Just sadly disappointed with the lunch food

Whilst I have no doubt that this tea room is a favourite with many of the people who have reviewed this place, I am afraid that our first visit was one of disappointment. Having read the reviews I rang before travelling to it. I was told we are busy but will be able to accommodate you. On arrival we were shown to a table but afternoon time waiting I got up and asked if I was to order at the counter. No we will come to you. Having placed an order for 2 sandwiches and tea, coffee we looked forward to them. The drinks arrived jn reasonable time but approximately 45-50 minutes for the food. Having being told they will t be long the drinks were gone well before the food. To be fair we were given our drinks again free of charge. Whilst waiting we were told they were short on staff. We'll that's understandable. However, when I rang as stated, I was told we are busy. If I may suggest that knowing they were so busy, perhaps we could have been told the waiting time will be approx 45-50 minutes. Or when we arrived rather than showing us to a table again we could have been advised of the extra waiting time and even better a notice could have been put on the entrance door. The sandwiches and drinks were fine and our waitress was apologetic and polite. I hope my review is taken as constructive criticism.

Lovely afternoon tea for a birthday treat. Nice surroundings in the tea room and all of the food was great. And as much coffee as we could drink. Friendly and welcoming staff

nice old fashioned tea room, proper cups and crockery best to book as it gets busy, it has a car park which is very busy so arrive early as you may have to wait for a space, food is good too, great atmosphere

First time visiting and it certainly won't be the last! Such a cute little cosy place, with cracking food! We ordered ham and cheese omlette, and tuna melt panini and couldn't resist the fruit scones with jam and cream! All absolutely delicious! Highly recommend staff were brilliant too.

Went here with a friend for lunch, and what a lovely surprise. The food was great, the staff were so friendly. We couldn’t have asked for a better time. Thanks again to the lovely staff, you are a credit to this tearoom.

What a lovely afternoon, super food and great choice of sandwiches and delicious cakes. Service was amazing. Issac was friendly and helpful, nothing too much trouble. Lovely young man.

Had an afternoon tea for family and friends to celebrate my 70th birthday on Saturday 2 April. Everyone said they had a fabulous time the sandwiches and cakes were superb - freshly made and plenty of them. Tea and coffee as much as you wanted. I had a great time and I have no hesitation in recommending the Elmwood.

From the moment we arrived until we left the customer service was fantastic. THe lovely, friendly man couldnt do enough and also topped up our teas - he was spot on. Was so impressed with the afternoon tea - whoever is the baker thanks very much - we really loved the scones and the cakes. The decor, music and atmosphere are also fab We will be back - this is a wonderful place

Nice place for lunch,afternoon or just coffee. Price is reasonable,good service and friendly staff. The scones are great with cream and strawberries. Been back since and will be back again. Serves gluten free too

Customer service non exisistent, got up and left. Very poor, not reccomended.Wasnt especially busy at time of visit

Put in conservatory not very nice dirty looking cluttered with junk .staff took order no mask on when served mask on.then no mask when cleared away .afternoon tea realy very average asked no tuna but still got tuna .waited ages for replacement .wouldent rush back .hand gel wouldent work

We visit regularly and never fail to be impressed. Warm welcome and first class food and service. Everything is prepared when ordered so you know what you get will be fresh. This is a delightful Tea room and just gets better each visit.

Came here with a client for a social call and the staff were absolutely fantastic from start to finish. We opted for the afternoon tea I mean how can you not for £10pp unlimited tea or coffee and two cakes and two massive scones with cream and that’s before you decide what choice of sandwiches you would like. The staff also stated they had disabled access and two wheelchairs so you don’t have to struggle. Honestly you can not be disappointed in anyway. We opted to sit in the quirky conservatory and the client I had with me was 92 and really appreciated the fine china and old memorabilia displayed. Thank you so much for a lovely afternoon. I’m so sorry I didn’t get names but the visit was saturday 21 September xxxxx

I’d been to this place on two prior occasions and planned to go again on my Birthday. I almost didn’t as I’d been warned about very long wait times for simple snacks, even when there weren’t many in. My friend accidentally ordered a cream tea instead of afternoon tea, but the waitress was corrected after she brought us cakes without sandwiches. After another hour and 20 minutes, and three chase-ups with the waitress, it had become obvious that even those who arrived after us had been served. I went to speak with the ‘team leader’ and tried to make light of it, telling him it was my Birthday and are the sandwiches coming? He told me “yes, but you did ask for a cream tea first” (no apology, no Happy Birthday lol), I explained that that had been rectified with the waitress very quickly but since then other customers had been and gone. His response to this was “By the same token, you have already had something!” I gotta say, I was totally gobsmacked, so he expected us to have our now dried out cakes before the sandwiches? We left. Oh and the coffee was fowl anyway. Happy Birthday me.

I recently visited with my neice for afternoon tea as I had been previously and had a nice lunch there. Afternoon tea did not disappoint, everything was extremely fresh and we were asked what sandwiches and cakes we would prefer, I've never been asked this before and sometimes ended up with things I wasn't too keen on eating. The cosy atmosphere like an olde world sitting room and lovely staff, all added to the experience, we both thoroughly enjoyed it. Well done Elmwood we will definitely return.

Came for afternoon tea today with the family and thoroughly enjoyed it. The sandwiches and cakes were all fresh and the portion sizes were great, couldn’t believe the amount of food for such a reasonable price. We sat in the conservatory which was lovely, ideal for the kids playing in the garden area. Fantastic food & atmosphere, thank you x

Had a delicious afternoon tea, sandwiches, cake and cream scones. All very well presentedThe atmosphere is very relaxing and the staff are friendly and accommodating.We weren't rushed at all, in fact just the opposite.More coffee and tea was offered (and gladly accepted) without having to request top ups.Yes, would certainly recommend

Have visited the elmwood tea room a few times now and never been disappointed. The afternoon is wonderful.

Recently visited the tea room with my husband and daughter, luckily we were not in a hurry. We only ordered sandwiches and panini and there were only another six people in the tea room however it was 45 minutes from when we arrived until we received our food and we had booked a table.I can not fault the waitress who was very apologetic but couldn’t help thinking she should have tried to help out in the kitchen . I think there was only one man in the kitchen undertaking the orders and he obviously had problems multi tasking.the food was nice although I think the coke was from a big bottle and was pricey.I visit the tea rooms regularly and will continue to do so, however the service does need to be quicker which may involve additional staff in the kitchen or more preparation.

I didn’t know this place existed! But now I’ve found it I’m sure to be back. Myself and friends all ordered the afternoon tea. Very good value, tasty sandwiches, delicious scones and cakes. Hot pots of tea all served in pretty china. The staff care that you are satisfied, very enjoyable afternoon

Food excellent, service at table excellent, the only small niggly thing about our visit was how long it took to take our order and to actually getting our food. We were on an hour lunch break explained this when we booked table. Arrived waited 10 minutes to take order then a further 20 minutes to come to table with food had to leave as soon as we finished.Next time we will order in advance so food ready to serve straight away. As I’ve said nothing to grumble about if you have longer. We will go back

Having just visited the tearoom today I have to say the food was really good and was pleased to see they now have a conservatory and will be lovely in the warmer weather it is also good to know they open on Saturday too which is really good for us to visit on a Saturday.

I love this place. I come here every week..at least! I’ve never been disappointed...the food is always absolutely delicious and very reasonable. VERY reasonable. Winner.

I didn’t know this little tearoom was here until I accompanied my grandson to a music group at this community centre.It is simply perfect with sandwiches cakes afternoon tea and snacks ...the staff are super polite and helpful ..even my butter allergy didn’t faze them great presentation too

The food is always served in high quality and it's very clear to me that staff care about customers very much. Went there without booking and it was busy but they managed to accommodate us and they were efficient and friendly. Recommend to everyone...

Never fails to disappoint this place! A hidden gem. Try something different each time I go and never disappoints....delicious food, immaculately presented and such good value. Love it.

We visited on our way to our holiday lodge and were so delighted that we booked for a lunch on the way back. Our server was a great joker and amused our party of six. You could not get a better home-made Brocolli and Stilton soup, if you tried, served with, either half a baguette or a warm scone. How great is that? Everyone enthused about their large sandwiches so I would say both meals were a great success. My sister had left her scarf on our first visit and there it was waiting for her ,unlike mine that were never handed in at other establishments.Well done Elmwood tea rooms.

lovely cafe, plenty of choice of cakes and snacks, very good service , staff very friendly, very clean .

Found this little gem after a friend recommended it, nice atmosphere and the food looks good, spent a pleasant hour in good company. The prices are really reasonable will definitely be back, to sample more delights

This is as lovely place to meet friends for morning coffee, lunch or afternoon tea. The homemade food is excellent and the proprietors are very friendly.

Hemos estado aquí muchas veces, es un pequeño y encantador salón de té. La comida es maravillosa.

I have visited the tea room on many occasions, the food and service are excellent every time and very good value for money. Will continue to be a regular.

Qué encontrar escondido en un edificio encantador es la gestión de la familia. cafe Gran bienvenida ofrecida a todos los que visita una sala de té, pequeño pero muy bien diseñado con un ambiente fabuloso.

popped in the tea room this week with a friend, first time didn't know it was there.food was delish. great seeing old friends again. well done ken and gill ill definitely be back with hubby xx

Todo acerca de este salón es fantástica, la comida era impresionante, el entorno precioso. La decoración era preciosa, nos transporta atrás en el tiempo. El servicio era alegre y de buen humor y los bollos (Estoy corriendo de los adjetivos) perfecto. Altamente recomendado.

Han sido varias veces y nunca me ha decepcionado. Comida hermosa, siempre fresca, de alta calidad con un precio muy agradable.

Absolutely love this place. The vintage decor is perfect, the service friendly and the food is wonderful. Have been dozens of times with various friends and family and have never been disappointed. I particularly recommend the gluten-free fruit scone with lemon curd and cream - I have it every visit. Delicious!!

I have visited this lovely quaint tearoom on more than one occasion and have never been disappointed with beautiful freshly prepared food (courtesy of Gillian) or the friendly service (Kenneth). I would definitely recommend it for an afternoon of old world charm and relaxation.

First visit to this hidden gem, recommended by a friend and it won't be my last. I went for lunch with a friend and the food was fresh tasty and good value. It may be small but it is big on ambience. One not to be missed.

Popped in today for lunch today with a friend..we both had hot drinks, quiche salad n coleslaw, that was amazing....then we just had to try the jam n cream scones..every bite was just as nice.i carnt belive ive never herd of this lovely little place before now..everything is home made and it shows.cup cakes are on my order next time :))

We found this tea room on tripadvisor and decided to call in.What a lovely place very quaint with lovely old nic nacs and memorabilia.We had a savoury scorn with home made pickle and a scone with cream and home made fruit jam. beautiful and a nice cup of coffee Would definitely go back for more.

Love this little tea room. Fantastic home made food, excellent service and surroundings. Parking on site.

I was taken here by a friend. I admit to feeling unsure as we entered such a large building of which the tea rooms is only a small part.It is wonderfully old fashioned in the nicest possible way. The food was delicious and the service excellent

My first visit to this wonderful tea room was today. I had a delicious cream tea which was complemented by first class friendly service. My friend who accompanied me has dined at the Elmwood tea rooms twice this month, and now I know why!

The Elmwood Tea Room is completely the hidden gem of Teesside. The food and atmosphere is absolutely superb and the staff are so welcoming! I have been several times and will never turn down a visit here.All food is fresh and tasty but I must say my favourite is the strawberry fruit scone. My all time favourite place to lunch and 100% recommend!

We've been coming here for a long time and the food is excellent. Take my son after he finishes nursery which is next door so it is ideal! Good prices too!

Lovely food very clean and airy love the old worldly surroundings nice meeting place and you can reserve a table if you wasn't to.

Once in a while a quaint tea room is discovered in the most unlikely of spots. Well worth a visit for tea room lovers. A visit to Solo Styles and gift shop close by, complemented our visit for that something just a little different.

I visited the Elwood tea room with my boyfriend and I will definitely be returning. The service was impeccable and the food was absolutely divine. I loved the vintage decor and my sweet chilli chicken banquette was beautiful, fresh and absolutely gorgeous! The cappuccino I had was the best in the area! I will definitely be making frequent visits to this amazing place!

Visited here last week with my other half. What a lovely little place! Gorgeous food, lovely staff couldn't do more. Definitely would visit again.

This is a real must, if you are in the area.Fantastic value, a lovely atmosphere and strawberry Scones to die for. Run by Ken and Gill, Gill ceates all the fantastic dishes, whilst Ken provides the entertainment and manages the front of house.Made to feel really welcome, and nothing is to much trouble.You will struggle to find better.

My wife asked me to meet her here for lunch and I asked her to confirm the location a as the last time I had been here some twenty years ago was to drop my Son off at the nursery in the same building. Our excellent waiter informed us that as well as the restaurant the building itself, which was formerly owned by the council is also home to several other groups (Motoring/Yoga/child care). The dining area is set in resplendent room almost like something from a theatre set, Big bow sash windows/fireplace and a grandfather clock. As one of your other reviewers previously remarked the room itself looked like it came straight from an Agatha Christie novel. Murder victims aside the food was to die for (excuse the pun).Our waiter ever attentive told us at point of ordering that the food would take around fifteen minutes or so to be served as it was all prepared freshly in their kitchen.Talk about well worth waiting for I had the best Tuna Melt ever and I am a connoisseur of this particular toastie washed down with Ringtons tea. What could be better.I was really surprised how busy The Elmwood is and it is obviously frequented by 'people in the Know' As we are now 'people in the know' it would be a pity to recommend this to our friends in case we cannot get a seat next time we visit.Seriously we will be back here again soon and will bring our friends.

It's in the Elmwood Centre which is just off Darlington Road in Hartburn. Wonderful relaxed ambience and a chiming clock all add to the atmosphere of a Victorian tearoom worthy of an Agatha Christie novel! Food and service are excellent. I will certainly return.

Warm welcome, friendly service, amazing food. The reason my Weight Watcher leader is giving up on me!! All the food prepared by the lovely and talented Gill and Ken's friendly chat adds to the feeling of visiting friends. Our weekly treat :)

Very kind and friendly staff, excellent service and top quality food. An unexpected find very close to home.

Visited Elmwood Tea Room on many occasions, food so fresh, nicely presented, Ken very pleasant and his wife who prepares all food, turns out lovely cakes,sandwiches, soup, anything you order from menus,will be enjoyed.Lovely deco, very Victorian.

Lovely little tearoom with fantastic service. Loved the deco and the gorgeous salt and pepper bird shakers. Cakes make your mouth water. Food was delicious. Last time I was here was 40 years ago for tap dancing with miss Janet and she is still there . Lovely trip down memory lane. Very clean as well. Will definitely be going back as nothing else like this in Stockton. Have already recommended it to others.

Such a lovely experience! An attractive Victorian dining room, very authentic and charming; and the food was absolutely delicious, with cakes to tempt too!Well worth a visit .

Enjoyed the experience in this lovely tearoom , friendly staff and superb food The restaurant is nicely furnished giving it that old world feeling The scones are particularly tasty and the tea is top quality Always a great atmosphere in there

Very clean and old fashioned tea roomNice atmosphere and food is good if you can get a table, always busy and you can rarely get a seat

It's in the Elmwood Centre, which is just off Darlington Road in Hartburn. Relaxed ambience with nice Victorian touches and a clock which chimes the quarter hours. Service is courteous and food is as nice as you could hope for in such an atmosphere. It's a find, this!

Visit regularly with friends. Good location, great food & friendly hosts , Ken & Gill. Would certainly recommend it.

Taken here today with my dad for a surprise lunch! What a surprise it was! Lovely food and such a good atmosphere! Staff were very helpful and friendly! Would recommend to anyone and il definitely be coming back again!

We have enjoyed many occasions at Elmwood Tearooms - morning coffee and lunch, several times! All of the food is freshly prepared and is excellent. The baking is beautiful - scones and cupcakes are delicious. We have enjoyed homemade soup for lunch; a baguette filled with prawns; lovely toasties and baked potatoes - all beautifully presented. We will continue to visit, and recommend to all of our friends. The atmosphere is cosy and totally charming. Hassle free parking too!

Had a great catch up with a friend whilst enjoying tea for two and a strawberry scone. Amazing value for money and wonderful friendly service. A unique and personal little tea room!

We visit regularly (my waistline says too regularly) the welcome is warm and friendly, the food and service excellent. The homemade food is amazing, the cream scones are delicious. Would recommend Gill & Ken's hospitality to everyone!!!

A lovely tearoom with excellent service & first class food at very good value, a favourite venue for a lovely treat.

We have visited Elmwood Tea Room many times and have never been disappointed. The Tea Room has been beautifully decorated and furnished to create a lovely warm atmosphere. We have enjoyed morning coffee with delicious scones; lunch - toasties, baked potatoes, quiche. All meals are homemade, beautifully presented and really tasty. The cakes are made by Gill, and are a really lovely treat. We will be back!! Thoroughly recommend to everyone. An added bonus is the easy parking, and no town traffic!

My friend and I paid our first visit yesterday (3.11.2015). This was recommended to us and we will certainly be recommending it to our friends. It is absolutely fascinating with all the memorabilia and the service was excellent. We only had coffee and hot chocolate on this occasion but intend going for afternoon tea to sample the cakes and sandwiches.

What a great tea room, excellent food, highly recommend flans and soups , lovely tea and cakes. Very enjoyable.

Escape to the past and have a home-made meal with beautiful crockery in the parlour of a beautiful old house. Great value, varied menu and a very special experience.

Our group of friends visit this cafe regularly. It is furnished like a grandmas parlour but very cosy. It is situated in a local community centre that a number or classes or groups use. Sometimes the cafe is very busy and we have to wait for a table but once sat down we are not rushed. The food is very nice. Great baguettes, sandwiches , jacket potatoes etc.although the quiche portions are meagre. Cream Scones and cakes are great to. Fresh each day. The friendly host struggles to keep all his lady customers happy. He could do with a helper. Tea is served in old fashioned cups,saucers with steaming tea pots. Not a great deal of room for wheelchairs as the space is quite tight.The cafe is predominantly visited by young mothers at the playgroup or more mature ladies that like to eat out and have a chat.

Small but perfectly formed, this lovely, carefully assembled period room is the domain of Ken and Jill. Ken is front of house and wife Jill in the kitchen, lovingly crafting, soups, quiches and other lunchtime, afternoon tea favourites. Do not miss the cakes, a cupcake heaven.

Elmwood Tea Room has just recently opened and it is a wonderful place to visit and experience a yesteryear experience of wonderful home cooking in a charming room and excellent service at a really good price .

Took my Mum for a Birthday treat, & what a treat it was. Fabulous little Victorian style tea room with the clock chiming behind us & forties/fifties music playing quietly in the background. Beautiful sandwiches, homemade scones with homemade jam, lemon curd & fresh cream & a choice of gorgeous homemade cup cakes, absolutely delicious & great service too. Will definitely be visiting again.

A room with beautiful furniture and accessories.Feels like going back in time!Wonderful, simple home made food.Service was excellent.The clock ringing ever 1/4 of an hour was so lovely to listen to.Excellent

Elmwood tea room is such a lovely, quaint little place. The food and service are excellent, good value for money too. We will continue to visit regularly.

A little gem is this place. Excellent home made food, cakes and scones. Selection of soup, toasties, paninis, jackets, sandwiches and baguettes. Very friendly owners and staff who go out of their way to provide a first class service. It's only small, seats about 24 people in the one room but doesn't feel cramped at all. Well worth a visit

A beautifully decorated Victorian style tearoom. A good selection of toasties, sandwiches, jacket potatoes, homemade quiche etc with lots of cakes and scones. Lovely staff and the food was great, will definitely be going back.

This is located in the Elmwood Centre in Hartburn and has a lovely Victorian atmosphere. We have been several times and always had a good time. They have a great choice of lunch snacks, and freshly baked scones and cakes served with a choice of drinks including lovely coffee. The owners are really helpful and friendly. We will definitely be returning.