Based on 899 opinions finded in 2 websites
Based on 899 opinions finded in 2 websites
Opinions
Raj was an absolute boss, food was lovely, not too busy and the atmosphere was very nice
Baux Billy . 2025-01-22
MORE AT Google
RUDE/UNPLEASANT Arrived at 7:15 ordered by 7:30 received the food by 9:30 was cold and had to be sent back due to not being what I ordered service was slow and rude never asked if the food was okay and when told they had missed items I was told I never asked for them this has to be the worst place I have ever been in Leicester and should be ashamed of how they handled customer service and as for the management they need to be sacked this was my little sister birthday meal and was left in tears I will never recommend or come back to this establishment
Samuel Stokes . 2025-01-19
MORE AT Google
Zack provided amazing service to our table and was very attentive! Also went the extra mile as it was a birthday dinner which we really appreciate.
anisa rashid . 2025-01-17
MORE AT Google
Zak is an amazing staff. Very well mannered and amazing service
thakmina alam . 2025-01-17
MORE AT Google
And we're back! As always, delicious plates of food, a great atmosphere and exceptional service, with speed, warmth and smile. Thank you Mohamed and Zubeda, for the warm welcome and for looking after us :)
Erfana Bora . 2025-01-14
MORE AT Google
Omg this place and food is worth every penny! The staff are so friendly and food was to die for Beautiful decor
Edyta Brusilo . 2025-01-14
MORE AT Google
Waited 20minutes for a booked table.
Joana Inglês Silva . 2025-01-14
MORE AT Google
Absolutely amazing and fully halal. No alcohol sold on site. Every item was delicious and the food cane very quickly. The space is beautiful and the service was incredible, Mohammed and Mandeep were so lovely!!!!
Bareera B . 2025-01-14
MORE AT Google
First time I came it was horrendous. I then came about 3 months ago and I was very impressed. Although it’s not the cheapest and certainly not value for money, it was something different and I enjoyed it. I visited today, I called and booked a table for my family. On arrival I was advised that the heating had blown and some seats were not available. I really wish I walked out then as it was freezing in there. I ordered a T bone medium to well. It was served alive. Not even rare, not even raw, it was still breathing (see pics). I complained and waiters said they’re sending someone but no one came. I ate what I could as it went cold and had diarrhoea the next day with a vengeance.
Sayit Asitis . 2025-01-12
MORE AT Google
Travelled from London was excellent… well worth it. Food 10/10. Thanks for sorting a table for us at short notice
Faraz . 2025-01-11
MORE AT Google
Really amazing atmosphere inside the restaurant. Really nice decor and really peaceful too. Service is excellent as well and you will have a good time. The starters were definitely a big highlight. The mozzarella cubes were really good, and the prawns too. Mains were good as well but nothing stood out in particular. Steaks were cooked decently enough and were enjoyable. I wouldn't recommend the tiger shrimp unless you really enjoy it. One thing that could definitely be worked on are the mocktails. Alot of potential to put some research in and make them much better and higher quality. Overall, definitely worth a visit!
The Cavalry . 2025-01-11
MORE AT Google
Nice service, the food was amazing and the new chef Raju did an amazing job
Fatima Zara Mohammed Ogbeifun . 2025-01-09
MORE AT Google
No emre special when we went that was let down because that is the signature dish everything else was OK
Secret Secret . 2025-01-08
MORE AT Google
Food and service was exceptional! Very good warm and welcoming, I’ll be sure return soon.
Zuber mulla . 2025-01-05
MORE AT Google
Amazing food and great customer service - would eat again here
Omar Mohammad . 2025-01-05
MORE AT Google
Amazing Halal steakhouse, would highly recommend to anyone. Mohammed was an excellent waiter.
Khaled Boukari . 2025-01-04
MORE AT Google
Really nice restaurant, lovely food, if a little pricey. Good on-street parking and helpful staff. It was nice but a little bit cold in there. I would go again but in the summer!
Fiona Hutchinson . 2025-01-04
MORE AT Google
Lovely meal, great service and brilliant atmosphere.
Tanvir Shaikh . 2025-01-02
MORE AT Google
It was very nice service and food
Samiye Kircicek . 2025-01-01
MORE AT Google
Superb service, very welcoming with good food
taalis . 2025-01-01
MORE AT Google
Great service, fast for a full house and fabulous meal, Thank you
mo dab . 2025-01-01
MORE AT Google
A hidden gem in the heart of Leicester. Lovely atmosphere, intricate decor, delicious food and a fair size portion for the price. Would definitly return again.
Farah Naz . 2024-12-31
MORE AT Google
Just visited this place today and I have nothing bad to say about it From the staff to the food and also decor everything was amazing. The service was spot on from the minute we walked in. The staff were friendly and very attentive. We ordered the tomahawk steak which was incredible (10/10) and also the Sansebastian cheese cake, arguably the best one in the UK. Every detail, from the presentation of the food to the seamless service, was impeccable. Whether you're celebrating a special occasion or just treating yourself to a fantastic meal, this restaurant will exceed your expectations. I would highly recommend this to anyone and I will be back I would also like to Thank Muhammed for his service
Aqib Ali . 2024-12-30
MORE AT Google
The food was good, service was amazing! Prices were very high which is reasonable however multiple times i witnessed the manager/s penalizing the staff for no apparent reason. A restaurant experience is better when staff shows genuine smiles and happiness however, whenever they spoke or smiled the tall lady in the head peice would glare at them or tell them off. She was very bossy and appeared very rude. This upset me and my wife as we have been to this restaurant three times now and we always overhear this nonsense. Ontop of that my tip for my server was not taken and put into a jar instead ? Why is this? Probably because the greedy managers want more of our money. Do not go and give this place your money when the managers clearly do not respect their staff and probably underpay them while charging us service charges which probably is taken by their greedy selves. Do not go here unless you are willing to pay extortionate prices !
Zee Eegler . 2024-12-29
MORE AT Google
Friendly service good recommendations
Family YouTube . 2024-12-29
MORE AT Google
Great customer service especially from Z! Super friendly , great food 10/10 thanks guy
nimco abdirahman . 2024-12-28
MORE AT Google
Great atmosphere and lovely staff. Was served by Z and had a great time 10/10 experience
sumaya omar . 2024-12-28
MORE AT Google
Came here to see what its like that steak I had massive credit to there chefs I think that got to be best steak I had definitely highly recommend and will be come back soon
Daniyal Ahmed . 2024-12-27
MORE AT Google
Food and interior was absolutely amazing but most importantly the service from our waiter Mohammed (Egyptian) was absolutely world class. He made me and my wife feel at ease and will definitely be coming back
Solo o . 2024-12-26
MORE AT Google
We ordered the dynamite shrimps and lamb chops for Starters which were really nice; It was not too hard nor dry. For Mains we had grilled chicken burger and miso glaze ribeye which again were juicy and nice. The venue is spacious and has elegant decor. The staff were kind. 10/10 recommend this restaurant.
rayhan chowdhury . 2024-12-24
MORE AT Google
Anya’s service was amazing very nice and made us feel welcome, Thankyou
Macy Tyrrell . 2024-12-21
MORE AT Google
The food was really good, I had the lamb chops and the taste was amazing, the only thing that like it down is that it wasn’t tender but, besides that everything was good, from the mash potatoes, chips, the drink, and out waiter Anya, she was amazing, very welcoming, she had the best recommendation, she checked in on us multiple times as well as Hamza, he checked on us a few times too. The service was quick, maybe the quickest I’ve had despite them being so busy It was an amazing experience and birthday. Will defo be back!
Deborah Kizeba Mwima . 2024-12-21
MORE AT Google
Anya was amazing , great service thankyou.
Malachi Joseph . 2024-12-21
MORE AT Google
Brilliant food and service especially “ANYA” looked after us very well.
gani300 . 2024-12-21
MORE AT Google
We go atleast twice a month, cant fault it. Brilliant service and brilliant food (loaded chips, maple glazed honey chicken and the steak burger) 💯
Haneen S . 2024-12-21
MORE AT Google
Food was great and lovely atmosphere. Service also amazing would recommend!
Farah Shah . 2024-12-20
MORE AT Google
Went to Emre for my anniversary dinner. The restaurant is amazing. The food was great. Anya provided an exceptional service. Last but not least we loved the meat display.
Nqobani Moyo . 2024-12-20
MORE AT Google
Zack was amazing help throughout the night
Yaqub Khalifa . 2024-12-20
MORE AT Google
Shout out to Zak for serving us. Very helpful and friendly. Food was lovely and service was great :)
Amin Miah . 2024-12-20
MORE AT Google
Zak served us well, great service would come again because of him.
Muhammad Junied . 2024-12-20
MORE AT Google
Incredible incredible food! Lovely atmosphere and wonderful service! Would come again!
Our Life With Us . 2024-12-20
MORE AT Google
I had a lovely time at this restaurant I was served by an amazing waiter called Zekeriye he made my experience even better and joyful and the food was also amazing
Zubs . 2024-12-18
MORE AT Google
Zak was really nice and served us very well
Salma Ibrahim . 2024-12-18
MORE AT Google
Good service & steak was cooked well to my liking.
L J . 2024-12-18
MORE AT Google
Amazing waiters and staff and food and literally everythingggg. Zak’s service 10/10 hilarious, suuuuper friendly!!! Would recommend to everybody 🤩🤩🤩
Farah Nordine . 2024-12-14
MORE AT Google
the server zak was very professional and helpful 10/10 experience
ree . 2024-12-14
MORE AT Google
zak was so kind and entertaining 5/5 stars
s. . 2024-12-14
MORE AT Google
Waiters gave top service!! Atmosphere was fantastic. We had Zak as our service, the man needs a raise!!
Aisha Leigh . 2024-12-14
MORE AT Google
Great service Great waiter Great smile Great hair Food was okay
Vikas Ali . 2024-12-14
MORE AT Google
Food was so good….. service was even better. Mohammed was really polite and his way of making us feel like kings whilst enjoying our meal, we felt like we were in the Mediterranean the way Mohammed’s eyes shimmered like the ocean,
Moazam Ali . 2024-12-14
MORE AT Google
Very good service and food!! Emanuel was amazing
Navdeep K . 2024-12-13
MORE AT Google
Great food every time we've been here.
David Brennan . 2024-12-13
MORE AT Google
The service was really good and Chef Raju prepared the meals really well - left us wanting more! The cherry on top was the complimentary apple crumble.
Nazneen Jassat . 2024-12-12
MORE AT Google
The food was very expensive for the amount of food you get. The chips were not fresh at all. It took a long time to bring the food, about 40 minutes. When they brought the bill, I saw that there were 3 items on my bill that I had not ordered at all, which was about 38 pounds extra. When paying the bill, the waiter charged me again for another 5 pounds extra, which I understood and when I asked why, she said ,it was for the service charge. it was written on the menu, groups of more than 10 people or more have to pay a service charge and in total it is 10% extra on the total amount. I started to challenge them and they said they could not refund the extra money because the store system does not allow it and when I said to refund in cash, they said we did not have enough money in the cash register. Finally, after waiting for 20 minutes to get the money, the person who introduced himself as the manager gave me the extra money in complete rudeness and disrespect. Not a good restaurant at all and I do not recommend it at all. I recommend to everyone who has been to this restaurant to check their receipts carefully because they have definitely been overcharged. We were a group of 6 and none of us were satisfied with the restaurant service. DO NOT WASTE YOUR MONEY AND YOUR TIME IN THIS RESTAURANT.
shahrzad rashtchi . 2024-12-11
MORE AT Google
I had an absolutely terrible experience at this restaurant. The quality of the food was horrendous—everything tasted stale, bland, and poorly prepared. To make matters worse, the service was just as bad, if not worse. The staff was inattentive, rude, and seemed completely uninterested in helping or making the experience enjoyable. On top of that, they had the audacity to overcharge me for this nightmare of a meal. When I brought it up, the staff didn’t bother to address the issue properly. I would never recommend this place to anyone. Save your money and go somewhere that actually values their customers and serves edible food.
Fatemeh . 2024-12-10
MORE AT Google
A Horrible Experience I Never Want to Repeat This was honestly one of the worst dining experiences I’ve ever had. The food quality was atrocious—felt like it was sitting there for days. The staff’s attitude was unbelievably rude and disrespectful. As for the service, it was a complete disaster; even getting a glass of water took multiple requests. The atmosphere was no better—loud, chaotic, and absolutely filthy. Save your time, money, and sanity—avoid this place at all costs!
saman rostami . 2024-12-10
MORE AT Google
This was one of the worst dining experiences I’ve ever had. The service was shockingly bad—staff were rude, unhelpful, and acted like they couldn’t care less. It took forever to get our food, and when it finally arrived, it was mediocre at best. To top it all off, the bill was outrageously overpriced for what we received. I felt completely ripped off. When I questioned the charges, the staff was dismissive and didn’t bother to explain anything. Avoid this place at all costs—it’s not worth your time, money, or frustration.
Soheila Jabbari . 2024-12-10
MORE AT Google
This place is absolutely stunning! It seems like it might be a converted church, and I love how they’ve preserved the original architecture while blending it seamlessly with modern decor. The atmosphere is truly unique. Now, onto the food—absolutely epic. I’m not usually a big steak eater, but the T-bone was cooked to perfection, and the meat practically melted in my mouth. The lamb chops were a solid 10/10—full of flavour and perfectly tender. The bao buns were just as impressive, with soft, fresh buns and chicken drenched in hot sauce that was simply divine. The customer service was excellent, and I’ll definitely be coming back for more!
ov . 2024-12-09
MORE AT Google
Incredible Sunday roast! Service was excellent. A must visit.
Nayab Khan . 2024-12-08
MORE AT Google
The roast dinner (which only started 3 weeks ago) was amazing! It really lived up to the hype, and satisfied our cravings! It definitely should be a permanent thing :)
Rejaul Amin . 2024-12-08
MORE AT Google
Main course was amazing. We had EMRE special as well and it was succulent and just the right taste. Desserts were brilliant. Anya and other staff were brilliant. Anya suggested San Sebastián cheesecake and it was a delight every single bite. Atmosphere and ambiance was nice . Nice family fine dining Experience in Leicester . 10/10
MOHAMMAD MALKERA . 2024-12-07
MORE AT Google
we had a girls night out the food was amazing and the staff are exceptionel.I would be coming back soon with family.
MARIAMA JANKEY JALLOW . 2024-12-07
MORE AT Google
We went along yesterday for the Sunday roast. The place is very pretty and the staff are super pleasant. They do everything in their power to make your meal rememberable. However, the roast was very disappointing. Lacked flavour and the portions were tiny. The nicest thing on the whole platter was the chicken. For £65 for 2 of us, it’s overpriced with not much to deliver.
sharika Zaman . 2024-12-02
MORE AT Google
This place is absolutely amazing. The atmosphere is incredible and the food was delicious. A big shoutout to Anya and Hamza who made our experience even better with their excellent customer service skills. We will definitely be returning!
Sara Pantling . 2024-12-02
MORE AT Google
Absolutely loved my experience at Emre in Leicester for my Birthday! The food was incredible. The atmosphere was fantastic too - a really beautiful and inviting space. What really stood out was how clean and well-maintained the restaurant was, and the fact that it was a churches previously! it adds to the whole dining experience. And to top it off, the service was outstanding. Friendly, attentive, and really made us feel welcome. Highly recommend Emre to anyone looking for a delicious meal in a wonderful setting! Anya, was amazing, friendly and recommended some great food! Thank you!
Zee Marsh . 2024-11-30
MORE AT Google
The food and atmosphere is amazing! Special shoutout to Anya! Her customer service was fantastic!
Hafsa Usman . 2024-11-30
MORE AT Google
Beautiful ambiance created in an old church. Temperature was nicely maintained in this huge place (we went on an icy night), though toilets were freezing! Service was ok as the food was delayed. Long wait for the mains after finishing the starters. Cocktails and desserts were really good. Food was tasty, but I have given 4 stars as there could be more vegetarian options. Overall, a cute place to visit.
D S . 2024-11-29
MORE AT Google
Excellent service received by Anya today. She explained the menu and was very polite and professional also such a vibe. The food was incredible and service from all staff was flawless. Attention to detail was amazing. Such a beautiful place.
Ghazala Hussain . 2024-11-29
MORE AT Google
28th November 2024 Clearly this place has made their money, and simply do not care anymore. Ordered the Cote de bouef Medium Rare It came very rare. Mentioned this to the staff, who told the manager, and nothing was done. The smoked chicken wasn't smoked. It was oven chicken. Below is my original 5 star review, which is now 3 star: Had a great night here with the family! We ordered: Emre Salad, which had sirloin strips Smokehouse Platter, which had beef ribs, smoked chicken, and smoked brisket Fillet steak with buttered veg Rib-eye with mash Cheesecake Kunafe The decor is stunning, and genuinely impressive. The Emre salad was delicious, but the only downside was the dressing tasted a little too much like salad cream for my liking. My medium-rare rib-eye was perfectly cooked, and my wife ordered a medium fillet which was slightly under (it happens). The smokehouse platter was lush. Brisket did not require teeth to eat, and was moist and juicy. The ribs were equally tender, but still had enough on them to be ribs. Smokehouse chicken tasted like a lemon salt and pepper rub, which I also enjoyed. The fries on the platter were fluffy, crispy, and very well seasoned. Kunafe was delicious, wasn't overdone with syrup, and the ice cream was of a decent quality. We turned up without a reservation, and thankfully a table didn't show up so we were seated within 10 minutes. A lot of the bad reviews seem to be due to teething issues, and it's understandable as this isn't a small restaurant. We did need to remind them a few times about the cheesecake, and some of the sides need a little work (Buttered veg can be improved by using fresh, not frozen veg, the mash was good, but not amazing and the coleslaw was too sweet), but aside from that, I think these issues will be ironed out in time, and thoroughly enjoyed my experience here. I use the word experience, because that's what it was. The meat is the star of the show, and if you actually understand beef - You'll know this is probably the best (halal) place in Leicester. Highly recommend you try this place.
Dee Patel . 2024-11-28
MORE AT Google
Good Service brilliant atmosphere Food was lovely
Jamila Bhayat . 2024-11-25
MORE AT Google
Anya and zek were very helpful servers
Zahra . 2024-11-23
MORE AT Google
Zey and Anya were great! Food was amazing and the decor is stunning
Saleem ;D . 2024-11-23
MORE AT Google
Really good food and fast service. The ambiance is really good. Zek and Anya served us and they were really welcoming and friendly!! Really recommend this place to anyone- travelled an hour to eat here and it was really worth it !!
Tasneem Bismillah . 2024-11-23
MORE AT Google
I had dinner with friends, and everyone enjoyed their meals. I had the charred lamb chops and chicken bao, both of which were delicious. The Blues mocktail was refreshing, and the portion sizes were great for the price. The service was excellent—the staff was friendly and attentive, ensuring we were comfortable and had everything we needed. The heating circulation wasn’t ideal, possibly because we were seated in the corner, but it was still manageable. However, there was no heating in the washroom, and it was freezing cold.
sam sam . 2024-11-23
MORE AT Google
If you are a food lover and want to spend quality time. To be honest, you are in the right place.
Syed Naqvi . 2024-11-19
MORE AT Google
I would recommend the dynamite shrimp and lamb chops for starters 😋
A Ali . 2024-11-18
MORE AT Google
Great food and service in a beautiful building.
Hamza Jussab . 2024-11-16
MORE AT Google
Starters: 6/10 Dynamite Prawns were very nice. The Beef Sushi was not anything amazing but not too bad. Main: 3/10 Cote De Boeuf was presented well and before serving the waiter put on quite the display with the fire and dry ice. Once served I noticed that the steak was very undercooked. I asked for it to be cooked Medium, what I got was more like Rare. I sent the steak back to be cooked further and it comes back well done and too dry. At this point it had ruined my appetite and I asked for the bill and left shortly after paying it. Service: 2/10 No one really came over once we were seated. We were looking around so we can order and in the end I had to flag someone down. Service was also very slow, even tho we arrived when it wasn’t too busy
Janead Ali . 2024-11-16
MORE AT Google
My 2nd visit here and this time with guests from the food capital of the world, Istanbul. We were looking for a place which offers great food and ambience in equal measure. However, this time round everything exceeded our expectations. The food and service could not be faulted. Everyone who tended to our table was exceptional but the 2 that stood out were Zachariah and Muhammad (I believe it was his 1st shift at the restaurant). I would recommend the briskt, miso steak and short ribs. We will be back soon with even more guests!
Jezza 524 . 2024-11-16
MORE AT Google
Firstly, the service was absolutely abismal. The waiter was rushing us to order as the kitchen was closing soon. Next, the food was mid. It was average, emre burger is extremely greasy, dripping with oil. Waiter took away my date's plate when I hadn't finished eating, this is extremely rude. In addition, he decided to take away our drinks that we hadn't finished. So disappointed, I don't recommend. REFUND THE PPL DEM
Anonymous Anonymous . 2024-11-10
MORE AT Google
Perfect steakhouse. Staff very friendly, and welcoming . Reasonably priced, great quality ,stunning decor. Great kerb appeal.
Sofia Begum . 2024-11-10
MORE AT Google
Honestly, can’t fault them. The food was amazing and the atmosphere was very welcoming. The service is a little slow (given that I had to ask about the same thing three times) but Anya as our main server, was the very best. Her hospitality is amazing. If I had to rate her hospitality alone I’d say it’s 5 stars.
Dua Nadeem . 2024-11-09
MORE AT Google
Amazing restaurant, good selection of steaks the food was delicious, fast service.
Elli . 2024-11-06
MORE AT Google
Was not aware that Steak and Lounge is closed on a Tuesday so was quite disappointed that won't get a good steak today. Then thought let's try out a place I've not been to. So we went to Emre steakhouse. Not having any expectations we ordered the Fillet Steak, and boy how good was the steak. Cooked to perfection and tasted great. Sides was chips and peppercorn sauce. The chips could be better but peppercorn sauce was one of the best I've had. For dessert we had the san Sebastian cheesecake and that was so fresh, soft and delicious. Reminded me of Istanbul. Definitely the best I've had in the UK. Overall a great experience. The place is pricey but dont mind paying for quality food. Service was really good and the place is spacious and elegant.
Mohammed Ahmedmia . 2024-11-06
MORE AT Google
Beautiful surroundings, very friendly and helpful staff. It is quite difficult to find decent smoked brisket/ribs. The meat here was very moist and fall off the bone tender, by far the best halal smokehouse I have visited. Very much look forward to going back again!
Mo Hafiz . 2024-10-30
MORE AT Google
Decor and atmosphere are flawless. Really elegant, ambient, and warm atmosphere. Seating, cutlery, glassware etc. were good quality. Staff were generally really warm and welcoming, although, as a nit pick, no one asked how our food was, and no one saw us out as we headed out. As for the food, unfortunately, it just didn't cut it for me. Add to that the price tag, I really expected to have some really good food. The porterhouse steak I ordered was dehydrated, an adjective which simply should not go in the same sentence in which steak is mentioned. The chips were OK. For a steak meal which is supposed to be premium accompanied by a premium price tag of £42, I really expected the chips to at least be steak cut chips, crispy on the outside and fluffy on the inside. Unfortunately, that was not the case. The dynamite shrimp was good, exactly as I expected. A slightly smaller portion, but the quality and taste made up for that. Mocktail was again, something I expected to be to at least a decent standard. Unfortunately, the passion mocktail consisted largely of cheap supermarket-tasting mango/tropical juice. Finally the baklava for dessert was not fresh. It was super soggy. For around £8, I was expecting it to at least not be soggy.
Sam Buhart . 2024-10-27
MORE AT Google
Great food great atmosphere and our waiter anya was very talkative and polite and really made our experience amazing
Kyri Kourouyianni . 2024-10-25
MORE AT Google
The experience was just okay. Not the best. Our waitress wasn’t friendly but I didn’t mind. We ordered items from their small plates. The dishes arrived to our table cold / lukewarm. Didn’t enjoy the beef sushi because it was cold. We were also informed they don’t do a fire show anymore for the beef sushi which was a disappointment as we were looking forward to it. The mock-tails looked great but tasted like something you’d get from the supermarket. But they looked great. We enjoyed the lamb chops though. They were tasty. I told the waitress it was my birthday but she didn’t seem interested. I would recommend coming here for a quick meal but I’d go somewhere else for a birthday dinner. Overall 3/5 because of the interior and building
jody stan . 2024-10-25
MORE AT Google
Great place food was amazing quality chilled out atmosphere, anya the waitress was brilliant, great entertainment.
Alfie Gowers . 2024-10-25
MORE AT Google
Lovely place, very chilled vibe and excellent food. They really are attentive and ensure they deliver excellent service.
Keeley Clapham . 2024-10-19
MORE AT Google
Raju 10/10 🤩 he was the best accommodating server when we were talking a video for our youtube he noticed the table lamp wasn’t working and he immediately got us a new one!! made the vlog so much better + we also really appreciated the flowers that were given to us by him #promotehim
Fizzah kazmi . 2024-10-16
MORE AT Google
Big shout out to Raju bhai, brilliant service, made our experience 10/10, my friend said thank you for the flowers!!
Alina Velji . 2024-10-16
MORE AT Google
Anya made our visit enjoyable - really appreciated her service 😀
Idil Mohamed . 2024-10-13
MORE AT Google
Great service and food from Anya Music is not too loud
N . 2024-10-13
MORE AT Google
The fillet steak with chimmicurri was to die for. The service all round is attentive had a slight issue with the burger which management dealt with. Didn’t take anything away from our lovely evening. The chocolate dome pudding was 10/10 and I do not like desserts. Finished off with a Turkish tea. Perfect. Thanks for a great evening we will definitely be back
Antonia Roberts . 2024-10-12
MORE AT Google
venue with professional and efficient service.Menu offers tender meat options for the avid steak person or for the more selective prawn dishes,sushi,fish . The renovated church provides an atmospheric venue for diners looking for a different experience.
shafiq desai . 2024-10-12
MORE AT Google
Myself and a friend visited Emre Smokehouse. We travelled quite far for this place and it was well worth it. The decor is amazing and just the feel of the place is spot on. Our server was Anya, she provided an excellent service and just gave some proper good vibes. Some feedback for improvement - We did have servers come over to us repeatedly, what felt like every 5 minutes asking us if our food was okay, I understand that they was doing this for hospitality purposes. Our food was perfect, it just wasn't ideal having someone come over every few minutes but it's not enough to put us off from coming back again. I would've put 3 stars for the service if it wasn't for Anya. She redeemed everyone else. The two steaks that we ordered were probably some of the best steaks that we have had from anywhere. This is definitely going to be my go to spot, it's worth the drive. I did read the other negative reviews from other customers, but figured it was still worth trying. I'm happy I did. Thanks once again to Anya, your a legend. I would highly recommend this place to everyone.
Kash Saghir . 2024-10-12
MORE AT Google
I am writing to formally lodge a complaint regarding the abysmal service my family and I encountered during our recent visit to on Emres 11.10.2024 Our experience was so disappointing that I feel compelled to detail the multiple issues we faced in hopes of bringing them to your attention for immediate improvement. Upon our arrival at the restaurant, we were greeted with a sparse number of patrons present, which raised my expectations for timely service. However, contrary to what one would expect from a quiet establishment, we experienced extensive delays in receiving our food and drinks. We waited for an unreasonably long time, and it became increasingly difficult to understand the lack of organisation and flow when the restaurant was so lightly populated. It was perplexing that there was no apparent urgency in the kitchen, nor any communication from your staff regarding the delays. When the food finally reached our table, there was still a lack of consistency in service. Drinks were delivered at different times, with some arriving long after others had started their meals. It created a disjointed dining experience that was far from enjoyable, leaving us increasingly frustrated as we waited for our remaining orders. Given the delays, I felt it necessary to approach the manager yourself, as it turned out to express my concerns about the situation. To my astonishment, when I raised my concerns, you responded with laughter. This reaction was not only shocking but also deeply unprofessional. I expected a constructive dialogue regarding the issues we faced, and your body language and demeanor were confrontational and, frankly, offensive. It was utterly unacceptable for someone in a management position to exhibit such aggression and dismissiveness towards paying customers. In addition, we faced an issue with our order of steaks. We specifically requested three 250g steaks, only to be informed that the restaurant had run out of this particular item and could only offer us two. Instead of offering alternatives or accommodating us in any way, the solution provided was to purchase a single 500g steak. This inflexibility and lack of consideration for our needs showed a troubling disregard for customer satisfaction. We were left feeling like our patronage was not valued, which is certainly not the kind of treatment one expects from an establishment of your purported caliber. Regrettably, this entire experience was marked by a lack of attentiveness, professionalism, and basic customer service standards. It has profoundly affected my family’s impression of Emres. I want to emphasise that this has been the worst dining experience we have encountered, and I can confidently say that we will not be returning.
Maryam Begum . 2024-10-12
MORE AT Google
We had a lovely meal at emre celebrating an 18th birthday and it was our first time at this establishment. Service was amazing, food was excellent, atmosphere and decor is beautiful! Steaks were cooked to perfection and desserts were gorgeous. Zubada served us and was absolutely amazing! Will definitely be returning.
Lina Pantling . 2024-10-12
MORE AT Google
The food was great, and the service is good, Anya was our server, and she did an excellent job at this. I would rate this place highly and recommend it to anyone to visit.
Walid Kalaaji . 2024-10-11
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East Midlands
2550 Opinions
Food was fresh, tasty and well prepared. The steak came correctly cooked and wasn’t under or over cooked. Would gladly come again.
462 Opinions
Decent place quite cheap decent atmosphere but I wouldn’t recommend using the toilets as they are disgusting that’s the only problem for me
2949 Opinions
5 of us arrived, stood in the doorway for 5 minutes waiting to be seated while being ignored by who turns out to be a manager looking really grumpy. Even walked past us to seat the couple stood next to us, still not even acknowledged. Another 5 minutes, where we almost walked out, then the manager grumpily told us that a server was on break so would be 5 minutes. We could see plenty of empty seats but no offer to be seated. We had to ask if we could go to the bar to get a drink while waiting. Thankfully the lad behind the bar was much much friendlier and even apologised for not serving us straight away as he was in the middle of making a drink for another customer. Perfect service with a smile. Once we got drinks we were shown to a table. Ordered and didn't wait long for food. Starters were all really good, starts and stripes and giant mozzarella stick. All 5 of us had different main foods, some better than others. My pain burger was good, the margarita pizza was thin and very crispy (overcooked), the ribs were cooked well but tasted like they were cooked and then just had the bbq sauce put on top of them just before they were brought out, the chicken burger was good and the meatball calzone was really good. No offer of drink to ups and once we had finished food, the dishes were taken and dessert was offered (unwanted this time) but then took us an age to get someone's attention to get the bill. Overall average, with a very grumpy manager that almost cost our business.
1339 Opinions
Nos dejamos caer en este lugar y no les gusta caminar por la calle en los clientes les gustan las reservas esta la primera vez que visité el lugar muy agradable buen servicio y comida