Fortune Cookie in Cambridge

man that works there is lovely, barely ever a queue so quick service

manager is really don’t know how to talk to the customers … they really have zero sense of customer service.. i don’t recommend this place to anyone…… disgusting

Highly recommend buying from local businesses instead of buying from brands as the cost is freaking expensive here.

I had a very disappointing encounter today when my wife and I came to order food. She had ordered a margarita for herself and a pepperoni for her friend. But the server had made the pepporoni and margarita together in one pan and on the same sheet. This was only discovered when they had seen the server picking the cheese off the pepperoni slice and putting it on the magheritta. This firstly could have been a mistake, so my wife stated she can’t have this as it’s been with the pepperoni and she doesn’t eat pork. The server looked at her very confused and asked why? She then further explained, she doesn’t eat pork and only halal meat hence why she ordered the magheritta. The server then asked, “so you don’t want this?” This was really disappointing to see and hear as subway should really educate their employees on keeping things separate. Whether it be a religious reason or an intolerance or just choosing to be vegan/vegetarian. More measure should be put in place to educate their employees and to work on their customer service skills. The employee didn’t apologise and hesitated to rectify the situation. Whilst she did eventually make a new magherita sub for my wife, we will not be returning.

I ordered the chipotle pork tenderloin and wow ! I didn’t leave anything on the plate, so delicious. The service was a little slow but I think that’s because it was close to closing. My mom also ordered the crab cakes and said it was the best she’s ever had! Wonderful dinner experience. The buffet is also good and filled with staples. I wish there were less flies around but after that it’s wonderful.