Frankie & Benny's in Stafford

Delicious breakfast with varieties Friendly staff

We had a great visit to F&B at Trentham Gardens. Jacob, our young waiter (who was new to the job), was outstanding. He was extremely friendly, helpful and jolly, interacting very well with the adults and children in our group and enhancing our enjoyment of our family outing. The food arrived quickly and everyone enjoyed their meals, which were good value and just what we needed!

Food came out quick and tastes delicious. Prices for mains and starters are quite high but unfortunately in line with other restaurants around. The only reason I would give 4instead of 5 was the wait to get the bill and the condition of the toilets. Really good time and enjoyed all the food.

Great service from Natalia - so friendly, attentive and helpful - thank yoi!

Natalia was very helpful and made sure all went as smooth as possible

Natalia was a lovely server, friendly and accommodating. Food was lovely and came quickly and accommodated for gluten allergies.

Magda was great & the vibes were lovely!

Have been coming here for over 17 years now for Christmas Eve and it’s been great but the past 3 years it’s been ruined by the incompetent staff and “system being overridden” which I understand but it’s the same excuse every year. We book in October so well in advance and yet there is always a problem every year, the management is shocking and also did not seem bothered in the slightest. They have ruined a family tradition and don’t advise relying on the staff to get it right even if you book months in advance.

lottie was our sever and even tho it was rammed she was on the ball with orders for us ! made the morning worth the money

Great service and enjoyable evening

Been back today Dec 24 . What a disappointment. Service was very slow especially for drinks and it wasn’t full. Food and menu changed for breakfast. Not as much choice. Had the NY breakfast and changed the pancakes to brown toast. No sausage, mushrooms or baked beans , tomato on plate just two thin rashes of bacon something like a flat burger, 1 egg and two slices of toast. Rubbish for what we paid . Won’t be coming back here for breakfast. Such a shame . I forgot to take photos. Gutted and expensive for 7 people 2022 Big car park. Food was good and quick service . ££. Yes been here a few times . Staff quick to serve . Toilets clean .

We dined for a Christmas meal with family, including our cavapoo Molly. Service was excellent especially from Shelley who looked after us so well, including managing to move us to a slightly larger table area so there was a bit more space. Food was delicious and arrived in great time especially given how busy it was, thankyou! :)

We have been here many times in the past and had really good breakfast. Unfortunately the menu has changed, some things which we like had been removed and prices have gone up. The service was extremely slow despite it not being particularly busy. The portion sizes were considerably smaller than in previous visits. We were very disappointed. Which is a shame because we really enjoyed coming here in the past and quite often start our visit to trentham here with breakfast. The pictures attached to this comment offer on previous visits we didn't take any this time.

Lovely early breakfast. Food good quality. Great atmosphere

Extremely polite and very efficient service. Thank you for a lovely meal. Our server Red was very polite and attentive. Thank you👍🏻👍🏻

Great staff found a table for 4 even though we hadnt booked and they were very busy, tasty food.

Stopped in for a few cocktails ..Ozzie served up some delicious passion fruit martinis..with a smile and lovely personality 😊🍸

Good service from red and Ozzie

Very busy bur speedy, friendly service from.Red.

We had a great experience at Frankie and Bennies. Red gave us amazing service and gave us the best recommendations when we first sat down incase we were struggling with the amazing choice they have. Thank you!

Red was very nice and welcoming the food was nice and hot

Great service from waitress Red. One meal was great the other had cool chips and slightly overcooked chicken burger.

Arrived at 9pm after a long journey midweek and needed somewhere for a quick dinner. Good food, great service from Red. Was just what we needed.

5 meals ( all different) all delicious and good value

We stopped to eat in at Frankie & Benny’s after an afternoon spent at Trentham Gardens Nov 2024 while visiting family. This was our first visit and the food was absolutely fantastic. I had the ribs with a side salad and a baked potato. The ribs were so delicious. I suggest ordering a side of BBQ sauce as they were dressed with only a squiggly line of sauce. The salad was perfectly dressed. Our wonderful waitress was very personable and attentive. We loved the festive decor. They are also on the delivery circuit and are very well organized for seating customers as well as sorting out the delivery drivers. We live on the West Coast of Scotland and haven’t heard of any around this area so we are looking forward to going back again in December when we visit family for Christmas. Photos of Mum and husband’s dinners.

Popped in for breakfast Sunday the 1st Dec.Our server was Lottie(I think or Poppy).Very efficient ,happy and smiling) it was busy but our food pipping hot and delicious arrived quickly.Service from Lottie excellent and she cleaned tables quickly,took orders and payments.A pleasure to be served by her.

Dog friendly , fantastic staff.. particularly Nathalia... nothing was too much trouble. Good vegan selection.

Bring back the old menu especially the breakfast! All very mediocre and no beans, tomato or mushroom anymore. The atmosphere was not the same without the rat pack music either. I will add the service off of waitress was excellent.

Our server Red was great! Food ok, what you would expect, nice clean restaurant

Fabulous meal, great atmosphere, wonderful staff - thank you!

delivery great. food terrible. pasta no sauce on. meatballs soft awful.

Red our server was amazing! Quick drinks, quick service and couldn’t have asked for a better meal out! Thank you red :)

Excellent recommendation by red

Our server Red was amazing with her recommendations. We really enjoyed our evening. The food was amazing and The blueberry pancakes were lovely that she recommended

Red was our server, they were very welcoming and helpful. Food was great

A couple weeks back now I visited with my partner. It had been a very hard week as my dad was admitted to the Douglas McMillan hospice about 10 minutes down the road. It was by chance really that we stayed at Frank’s and Benny’s as we hadn’t really planned to go that way, just wanted five minutes out. It’s difficult to know what to write in reviews these days as it feels like basic levels of service are looked over and everybody expects to be wowed or blown away to even consider leaving a review. But this was one of those times where everything just felt nice. A warm environment, service with a smile and really nice food. I would really like to thank Saskia for her service, I’m not sure if this review will ever be seen or read (I know we certainly didn’t used to bother when I worked for Wetherspoons) but I really would like to thank her for her kindness, warmth and service with a lovely smile.

Red was very kind and welcoming thank you!

I had a waiter named Jacque and he was the best customer service I have received

Food and sevice from "Red" was good but music awful

Delicious food, served within a great time. Lovely servers

Red, our serve, was absolutely fantastic. Very attentive and the food was great and fresh. Will definitely be back!

Not how it used to be, not good menu, extremely overpriced. Not enough staff when it busy, wasn’t the best of service today.

Red was our server in Trentham Stoke. Very pleasant and helpful

We had an amazing day again Red made sure we served in timely fashion Great service, we will be back

Brilliant service and tasty breakfast . Menu has changed but staff were so accommodating and assured us we could have a traditional breakfast if preferred . Everyone was friendly, polite and helpful. Great place to come for breakfast !

Frankie & Benny's still remains a shadow of its former self, after many years of avoiding them I tried them again and not much has changed. The service and food was rather bland with its reduced menu, it's not cheap and better food can be had for your money. Having said that, the decor and was ok and they still take your order from you at your table with pen and paper, but gone is the American vibe, happy birthdays and that bit of difference. They are not listed amongst the Meerkat discounts anymore either and the gents toilet was missing a seat when I visited.

Always great service,great staff we go alot and never been let down..great venue!!

Natalia what a breath of fresh air she was so lovely we had some great jokes definitely an asset to this branch in Trentham Branch nice to be served by someone with so much respect and energy

Stopped in for some dinner, never disappointed. It was early evening so bit quiet, not there fault.

Lovely restaurant and people every time we come. Our server Red is so efficient and welcoming, highly recommend :)

Food was fantastic as always and i just want to say our server Red recommended both our side and desert and they were both fantastic so thanks Red !!!!!!

rst of all this was probably the lowest standard of food I have had in a long time, and for the price it was absolutely awful. With the child’s meal (big eater) there was about 10 chips. The pasta was cold and not very nice at all, when asked if we wanted any sauces, we asked for bbq, when bill to then come and find we had been charged £1 for a tiny tub. The brownie was more like a cheap cake, same for the ice cream. Staff weren’t the best. The only plus was we didn’t wait long for food. Would never go back there.

Had such a lovely time at Trentham Frankie & Bennys for my daughter’s birthday meal. Our server Jacque was faultless, so friendly, accommodating and approachable! Made our afternoon perfect to be honest!

Very welcoming, great service, good food . Always asked about allergens. Waitress was Sasha, smiling, attentive and flexible

Red was lovely as always, great personal touch to be remembered too. Really attentive and enthusiastic- credit to the company. Very happy (very full)

Staff are hard workers who are doing everything they can to make sure you have everything you need. Particularly Red!

Lovely stuff. The new expanded menu was fantastic, and despite slow service we had a great time. Thanks!

Served by ozzy at the bar. Really lovely guy. Really attentive. Trentham gardens

Excellent gluten free food, good service from ‘Red’. Would definitely come here again.

Our server, Red, was very helpful and lovely

Menu has changed and not for the better. Nothing wrong with the food but it wasn't what we had come for. There's no stateside stackers or full english.

Server was lovely (pink hair and rainbow lanyard) food came quickly and was quite nice

Came in for our anniversary meal (we have come every year since our first date. Red was friendly and attentive, food was great. Can’t fault the experience at all!

Lottie was the best host that we’ve had. Very attentive and friendly.

Really tasty food. I love the new menu!

Red was very helpful and friendly. Even for a Friday night when it was busy, the service and food was still great. Thanks!

It was a very tasty NYC breakfast and the service by Shelley was excellent didn’t wait long at all and she was very helpful A++++

Food is overpriced and not that great macaroni was tasteless and overcooked garlic bread was burnt although chips were nice enough had far cheaper and much better meals in a pub chain.

Great staff member served us - Ozzie - 5 star.

Good food and Magda was brilliant

Great atmosphere, server Shelley was fantastic, menu lets it down, worse choices than previous and expensive for what you are getting !!

We have been to Franky and Bennys at Trentham Gardens. We went to the toilets, and they were duscustting no toilet paper toilets dirty nowhere to dry your hands toilet brushes filthy. Food served look warm To top it all two staff on their break smoking outside in there aprons they wear and went back in and started service customers I will never go again The hygiene is much to be desired

Saskia was amazing dealing with my daughter's birthday party. Nothing was too much trouble for her! She is a credit to the restaurant. The manager who I booked with was also great.Thank you!!

Had a great breakfast! Lovely service.

Great staff and lovely food. Red was lovely and helpful.

Have been before and it's been ok. Not today. Ignored by two members of staff when I tried to order. Had been told to come in as we were sat outside. Stood and waited while someone else paid. Their transaction finished and the server just walked off! Not a word to me. Another girl came to the bar and unloaded lots of dirty glasses. Then picked up clean cutlery out of a drawer and refilled a cutlery box for a table. No hand washing. Tables weren't cleared, menus were grubby. Needless to say I left. And won't return.

Dogs allowed inside....... They even provide a little bed for them to sit in! Lovely staff.

Wow that was beautiful and the salad was a great extra treat for me so a big thank you to everyone

We had a lovely family meal at F&B at Trentham. The food was delicious and our server Ozzie was so friendly and helpful. We will be back! 😊

We went for our birthdays and staff were super friendly. Our server, Red was really kind and accommodating.

Fantastic evening. Brilliant food and excellent service. A very big thank you to the amazing Ozzie, Saskia and Magda for a lovely evening 10/10 couldn't recommend it more

Always such great customer service which makes for a very enjoyable experience. They are always so friendly and extremely accommodating! If you need something changing on the menu, you just ask and they will try and sort it for you. The food is always very enjoyable, they do brilliant breakfasts for adults and children with a great variety - especially for vegetarians. We love it here and go often. I find it baffling that it's always so quiet as its always great food, and extremely great customer service!

our server was Red and she was amazing, she went above and beyond to ensure we enjoyed our dining experience

Lilly looked after us so well today, she was so polite and friendly and made us feel really welcome. Thank you Lilly x

It was an amazing visit, the server Red was so kind & helpful, the food was beautiful & everything was perfect.

Not been for a few months and decided to nip in with friends for a breakfast. However thought it was strange when we entered the venue as there weren't many customers. Seems the menu change has made a difference. No full breakfast anymore. However the staff were very accommodating and offered suggestions to alter the New York one which made it more appealing.

Red our waiters was very good and helpful Great food

I was reluctant to go to Frankie and bennys having had a bad experience many years ago… Atomosphere has been brilliant in here, we ordered starters mains and deserts and all have been delicious! Service has been incredible- nothing has been too much trouble atall and every need has been met for the table , Thankyou to Ozzie for making it a great experience, you have great staff working in this chain and all have been professional and friendly Thankyou Laura and Kenny

We had a great time and our server Red helped up with our dog Florence. Please give Red a raise!

Piping hot food, great new menu. Our server, red was great - Thank you

Red was amazing waitress and super quick. Food amazing and really hot.

Red quite literally served. Our server Red was amazing! would 100% recommend!

Red was a lovely server, very helpful and very kind. Food was lovely

First visit to this restaurant, won't be out last. Looks great, great staff, amazing food. Thanks to Red for looking after us!

Food was cold, left waiting on the side for ages. Could hear that other diners food had been forgotten up there. Purple rain cocktail was…blue

Extremely tired looking interior. Food below average at best (Steak was terrible). Service was extremely slow. Food was not correct to order, and the male waiter insinuated that this was our problem (Bacon and sausage on a Veggie breakfast 🙄). Regretted wasting a meal out here when there are much better restaurants in the area.

Great experience, Ozzy was a great guy who works in the bar. Will definately be coming back

My mate Eddie loves the mojito's. Thanks OZZY.

Always great, staff are helpful! They’ll even give you recommendations depending on what you are looking for. Definitely try the cauliflower bites!

Red is the best waitress the world has seen