Fusion Spice in Kingston upon Thames

Awful place! Mango chutney is some brown weird looking gel stuff… madras wasn’t a madras? Pathia was nothing like a pathia… and the tikka was watery! Paid £7 for popadoms and they didn’t even send them and only offered us extra on our next order like we’re ever going to order here again.

I ordered takeaway using their own website not "Uber eats or Deliveroo" and when I arrived there after 1 hr to collect my order, Chef and other lady working there were extremely rude saying that online order system is not working. He didn't have the Tablet Powered "ON" even and kept on saying that 3rd party company called Fusion manages this like they will come and put power to the Tablet even. He kept on arguing and at one point wanted to have a fight and was very aggressive !! Then he called owner who said, we don't manage so I need to call their 3rd party company who I have no number as email comes from their address and at the bottom it says, "Contact Chennal dosa New malden". It was a very BAD EXPERIENCE. In normal world, restaurant would apologise and will call around to check and offer me refund or ask to wait while they can prepare food. It was 1:30 pm and my elderly parents were left without lunch which we ordred at noon. Food HYGIENE RATING IS "3", which explains how CHEF came out with same clothes and without washing his hand. I would highly recommend avoiding this restaurant and chain like a PLAGUE. It's dirty and run by thiefs who just want to grab your money and don't know how to speak with a customer who is paying their bills!!

I had their chicken biriyani, that is top noch 🤤

Awful food, ages to deliver, and when it did arrive it was cold, apart from the onion salad which was warm. Never again from here

Extremely clear menu with allergens and vegetarian and vegan options labelled. Loved the aubergine curry and stuffed paratha. Definitely will come back