Gaucho in Tower Hamlets

Went for new years last night, food was cold, steak was cooked well done when we asked for medium rare. The one vegetarian option turned out cold and extremely plain for £16, got given the bill before our food arrived which included a £17 service charge, staff were very rushed and no one asked how the meal was while we were eating. The staff used the excuse of “it’s a late night booking” that’s why they weren’t attentive. I don’t think they should be accepting bookings at a late time if they are unable to accommodate for all guests, there were other people booked in after us so I guess they received the same poor service. Another waitress came over and apologised for the long wait for our second round of drinks and offered to refund these. Only at this point after we were eating was when someone asked how the food was. We explained the situation and the poor service, they did refund the whole bill which was nice and glad they took accountability for it. But we wanted to have a lovely meal with good service which we did not receive. Would not recommend at all. As per the reply, we arrived at 20 past, very poor service don’t offer tables late if you can’t provide good service.

Good stop near the thames clipper stop food is good

Great experience went for lunch and got shown every cut they serve and the way they’re cooked. Would recommend highly, food was great as always.

Was very nice loved the massive olives they gave us.

Nice service, but I'm not sure the meat was real Argentinian Angus; it tasted different from other Argentinian Angus I've had. It was also very pricey for the quality and didn't even include sides. You can get much better value for £100 per person elsewhere.

I celebrated my birthday at Gaucho Canary Wharf, and it was amazing! The staff were incredibly friendly and made the evening so special. The food was outstanding, especially the steaks, and the wine selection was perfect. The stunning location and great service made it unforgettable. Can’t wait to visit again!

Great steak and great service - would come again!

Went to celebrate my flatmates' birthday yesterday, and the food and service were impeccable. Pacar, our sever, was extremely thorough and thoughtful, tending to our every need. So shout out to him. The managers also made an effort to make us feel welcomed, which made such a difference to the experience of Gaucho. Food was delcious from start to finish. My Churassco de Chorizo was cooked to perfection. Enjoyed every moment of it and would highly recommend going again.

I love Gaucho. It's just ruddy expensive. Otherwise, I'd go more often. Steaks are lush. Some of the sides can be a miss. Cocktails are great. Service is usually some of the best I've found in hospitality. Recommend!

We had a nice dinner for New Year’s Eve and Adrian was a star! Steak was cooked to perfection and the service was great.

Staffing made the experience wonderful for my birthday 💓

Came here for a birthday and Shaffin was a good waiter

Had a good experience food was also nice and customer service was very nice too from shaffin

I received great customer service from Shaffin and the food/ drinks were good

Shaffin was a lovely waiter, very sweet, loved the food and his service would recommend this place

We had a dinner at gaucho which was pleasant. The food didn’t live up to my expectations nevertheless we were treated well. Excellent customer service Shaffin. I will most likely return because of the service.

Great night and excellent food, waiter knew exactly how much to attend to us and how much to give us space

Was absolutely amazing delicious food. The staff were very friendly and helpful. Thank you, Adelina and Iva

I had an amazing experience dine in with my friends. Adelina and Iva made our experience even better thanks to her and big shout out to the amazing chef Ibrahim for the amazing food🫶🏽. Big thanks to all the team 🥰

Everything was absolutely amazing, thank you for the great service Adelina and Iva🤩

Worst dining experience in a long time. It was truly terrible which was shocking, dined at Gaucho at the O2 two years ago and it was ok. The experience at the Canary Wharf one was so bad. My friends and I didn’t enjoy a thing. The steak was burnt and not in a good way, mash wasn’t good, even the cocktails were bland. The cheesecake we ordered for dessert was also burned and tasted stale. When the bill arrived we were shocked to see £500, thank goodness we checked every line item, we discovered we were given the wrong bill. Terrible terrible experience.

With so much competition for good steak restaurants in Canary Wharf now I must say I was a bit disappointed overall with Gauchos. Value wasn't there for the quality we received, what once was many years ago a favourite of mine, doesn't quite live up the expectations I had. The sauages to start were far too burnt, the steaks overall were OK, none of them were great. 3 out of 5 represents a fair reflection of the experience and quality we had.

Always perfect. Thank you so much.

Adelina Made My Proposal A BEAUTIFUL Experience!! Highly Recommend 😊

The Churrasco de lomo is probably one of the best steaks I have had in 2024.

We had a lovely dinner. Food was high quality, best steak I had in a long time. Eva was “T” for terrific.

Food was amazing. Our server Eva was brilliant. Thank you.

We had an incredible late lunch at Gaucho Canary Wharf in one of their outdoor pods, and it was the perfect setting for a relaxing afternoon with friends. From the start, the experience was exceptional. We began with a nice selection that set the tone for the meal, followed by a fantastic Argentine meats, expertly cooked and full of flavor. The wine selection was excellent, perfectly complementing the food, and the cocktails were equally impressive. Special thanks to Francesco, the talented bartender, for crafting such delicious drinks. What truly stood out, however, was the outstanding service. Our waiter, Adrian, was a star throughout the meal—friendly, attentive, and making sure we had everything we needed to enjoy our experience. He truly elevated the evening and made it memorable. All in all, it was an amazing dining experience: phenomenal food, great drinks, and impeccable service. I will absolutely be back soon!

Underwhelming experience. Service was rushed but friendly, steak was well cooked but nothing special, fries were cold and the Bernaise sauce was absolutely terrible...straight from a packet. Chain, high volume restaurant at high prices. There is much better out there.

Their service was excellent from start to finish!

The food was excellent 👍 Will dine again, and Eva was very welcoming and professional good job

Amazing place. The food was especially great. We were served by Eva, who gave us all the information about the steaks, advised us on what to order and chose the wine perfectly. The food was incredibly delicious, proffesionaly made and the service was excellent!!

It was a perfect Lunch; our waiter, Adrian, was a star and made our experience memorable. I will be back soon; thank you so much, David, for recommending your restaurant; your team is doing an amazing job!

Received such a wonderful and warm service from a girl named Eva! The food was amazing, haven't eaten such good steak in a long time!

Loved it! They keep delivering same fantastic food and service to me and my guests on every visit. This time I visited in a busy day during the festive season while they had a lot of groups and still have received amazing hospitality. Can't fault this place !

It’s always a pleasure to dine at Gaucho Canary Wharf. Their steaks are just perfect. The staff is very welcoming and friendly. Special thanks to our waitress Miss Adelina, she is the best. I can highly recommend this place and I am looking forward to come back soon.

Karim was a great host, he gave us recommendations on the wine pairings for the steak. Not only that but he made my friend Harvey’s birthday special by bringing over a birthday cake and was an all round great host. Would definitely recommend

This is a solid choice in Restaurant in Canary Wharf. We tried the Churrasco Lomo and the texture was great. In terms of price point, we are though not fully sure whether that is worth it, but with rising prices everywhere it just needs to be taken to account. Otherwise the steak salad was great too, but would recommend two sides if you need it to be very filling. The restaurant staff was fabulous. Very friendly and helpful despite of the restaurant being busy. Great choice to go!

We had a lovely time at gauchos Canary Wharf. Karim offered the best service he possible could’ve 👌

So we thought Gaucho Canary Wharf would fit the bill to celebrate two Birthdays on the same day. One of them a 50th. We were looking forward to the food and the atmosphere. Unfortunately we were seated outside in one of the pods. Bear in mind it was absolutely freezing and that door opening on the pod was awful and let the coldest air in so we basically sat in the pod freezing for entire duration of high killed any birthday atmosphere we were seeking to add to the enjoyment of the night. Thanks Gaucho for that! The service was otherwise very good and our waiter was attentive and helpful. Nothing to fault other than like an arm food that had to make the journey from the restaurant and through the cold air to our pod! The food was otherwise of high quality but given the price charged you would expect it. Shame really that the high points where marred by a few low ones given we wanted to celebrate a 50th.

Lovely place have been many times, service is good but had an experience where staff not so friendly, however would recommend it, I have going to Gaucho all over London over many years.

Fabolous experience here. Celebrated a lovely lunch with them, again and enjoyed it. Restaurant looked very good with the Christmas decorations. Shaffin looked after us and he was not only very knowledgeable but also kind and polite. He truly made our experience memorable!

We are a Spanish family who love to eat well and we have 100% enjoyed this experience at GAUCHO CANARY WHARF. I especially want to highlight the attention given by Jorge, a man from Cádiz living in London who captivates with his friendliness; and, as an overdose of good treatment, attention, professionalism, friendliness and kindness, we highlight the service provided by Shaffin, an expert in exolicarnes, cuts of meat and good wine. We give a 10 to Jorge and Shaffin for their special and wonderful attention. In food, we highlight the SALMON TACOS AND THE LOMO CHURRASCO, two authentic delicacies. And as it came, the MALBEC SUSANA, delicious. A totally recommended gastronomic experience.

Excellent food, special mention for the waiter Shaffin, very friendly, attentive and professional.

Extremely loud. Impossible to have a conversation. Not worth the visit

We had the best waiter Shaffin. Shaffin was very attentive and friendly.He was very knowledgeable about all the different cuts of meat. We loved him and his positive energy.The igloo pod was a fantastic experience. It was heated and had a Bluetooth speaker which made our time even more enjoyable! The steal was delicious. Highly recommended!

Steak was like butter melting in my mouth. Best steak in London.

The food was amazing, including the service from our server shaffin

I wouldn't go back price is to high .the half o the mospenu can spend there u can eat at miller and carter

A Truly Memorable Dining Experience at Gaucho Canary Wharf My recent visit to Gaucho Canary Wharf was nothing short of spectacular, and a big part of that was thanks to our amazing waiter, Anton. From the moment we were seated, Anton made us feel like valued guests, going above and beyond to ensure our experience was flawless. His knowledge of the menu was impressive, as he guided us through the various cuts of steak and recommended the perfect wine pairings. Anton’s attention to detail, warm demeanor, and impeccable timing made the evening truly special. The food itself was exquisite — perfectly cooked steak, delicious sides, and desserts that were the perfect finish to an outstanding meal. But what really sets this place apart is the service. Anton is a shining example of professionalism and hospitality, and I can’t recommend Gaucho Canary Wharf enough. We’ll definitely be back, and we’ll be asking for Antonio!

We was served by kareem and he was the kindest server and really knowledgable and helpful when asking about the steaks on the menu, and his recommendations were spot on!

Excellent food, waiter was insightful, friendly, attentive and extremely helpful - absolutely lovely guy. Would recommend to friends and family. Will be going again.

Had a fantastic experience at Gaucho Canary Wharf! The atmosphere was grat and the service was attentive yet relaxed. The staff was very helpful and friendly. Kareem explains everything perfectly from the different cuts of meat to wine. The steak was cooked exactly right, and the wine selection complemented the meal wonderfully. It’s a bit pricey, but it's absolutely worth it for a special night out. Highly recommended!

Shaffin was an absolute pleasure, he took care of us and pleasantly surprised me with a pancake when I asked for near by places that may sell them at late hours of the night. Food was lovely and customer service won us over with the incredible hospitality and assistance when it comes to deciding. Highly recommended!

We came in on the 23rd of November and our waiter shaffin went above and beyond to make sure we enjoyed ourselves. Thank you!

We visited gauchos Canary Wharf with friends one Friday night. We booked ahead and had a decent table in the dimly lit venue. The service was good and all of the food was delicious, my steak was cooked to perfection. We had a few glasses of wine and all in all had a great night

The sides and starter were delicious, but the steak was sinewy and chewy.

We had our delicious meal in the pod served by Shaffin! Thanks so much for a lovely evening.

Place very Nice , food at high level , very good tacos with salmon

Very disappointing experience. Restaurant with such a reputation should not allow comprise with the quality of jts dishes. Desert was just awful, fries were uncooked and the steak was below average.

We’ve just finished my birthday meal here at Gaucho’s in Canary Wharf. It has honestly been one of the best dining experiences I’ve had in a long time. Shaffin was looking after us for the evening, he was extremely friendly, approachable, and knowledgeable about the menus, food and drink. The food was phenomenal, we both had steaks which were seasoned so well, and the chips, broccoli and butternut squash. Everything was delicious. The restaurant was also extremely generous in giving us dessert for free as part of my birthday. It was really such a lovely experience for the end of the day. Thank you Shiffin and all the amazing staff and chefs at Gaucho for a memorable 35th birthday. I have no doubt we will be back

Nice meal, attentive, friendly service.

Food was AMAZING!!! Best steak I ever had. Shaffin, our host, was fabulous 💖

Our waiter Shaffin, first class - excellent

Great night for my sons birthday food was amazing Shaffin gave us a brilliant service and made sure we had a great night

Took a friend here for a birthday dinner, due to road traffic accident we were running very late, but I called ahead and they graciously accommodated a change in our reservation time. The restaurant was very busy and unfortunately we were seated at a table that was very draughty. Customer service was very good and the food was excellent of course, although my steak was not cooked to how I ordered it, I didn’t mention it in the moment as I didn’t want to sour the birthday mood for my friend. The birthday celebrant really enjoyed their whole meal, wine and the birthday treat from the restaurant. Overall it’s a similar standard to other Gaucho locations in London, they do have beautiful views in the daytime or in better weather. There may be an accessible toilet but I didn’t see it, otherwise the bathrooms are down a spiral staircase which was a challenge for me.

Had a great time here, the food is pretty good and I cannot fault the service of Shaffin, he really made our evening with his pleasant service. I would come again, definitely recommend the tres leches coconut and pear dessert - that cake was so delicious!

Came here for anniversary lunch We had booked one of their set menus. Which was OK. Service was amazing and they even wrote happy anniversary on the dessert

Our waiter, Adelina, really went above and beyond to make our experience special. Her warm demeanour and exceptional knowledge of the different cuts available, along with thoughtful wine pairings, truly enhanced our evening. We appreciated her care and attention, which made our time there feel so memorable and enjoyable.

Our waiter, Adelina, provided excellent service and created a fantastic experience. Her exceptional knowledge of the various cuts on offer and corresponding wine paring - she truly made our experience wonderful.

Excellent service, food and ambience - really lovely evening in a pod. Restaurant was really really helpful when we asked to increase the booking from 6 to 7. Only downside is the cost!

Shaffin was excellent, best server I've ever had

Great location, service, food and ambience. Also easy to park nearby at west ferry which is free for 3 hrs parking.

Shaffin was a great server, brilliant customer service.

Shaffin was brilliant. Really good service and made our night really comfortable

Shaffin the waiter has an amazing service and he has good customer service I will come back here again

Shaffin was so excellent! He made sure our food came on time. Asked for feedback about the food. Great service and very helpful !

Food was good, the atmosphere and the building itself is lovely. Enjoyed the service, thanks to Shaffin.

Stefan was amazing, he went above and beyond. The food was lovely too!!

Went here for a dinner with my girlfriend and everything was perfect from food to atmosphere but the credit goes to Stefan thank you very much for making our evening special!Top notch service from Stefan we will be back!

Had a fantastic experience at Gaucho Canary Wharf! The atmosphere was amazing, with beautiful waterfront views, and the service was attentive yet relaxed. The staff was very helpful and friendly. She explains everything perfectly. The steak was cooked exactly right, and the wine selection complemented the meal wonderfully. It’s a bit pricey, but it's absolutely worth it for a special night out. Highly recommended!

Lovely food. Exceptional service from Baka, made the meal much better with his knowledge of the menu and recommendations! Really polite and helpful!!

Deliveroo order from 'Steak Frites': Bavette was gone, smelt very bad, and completely inedible and unsafe.

Entertaining some VIP guest from Maldives last night and have to say a huge thank you to Adelina for her courtesy and professionalism in the service we received. Most amazing starters (Salmon Tartare Tacos) and incredible steaks cooked to perfection. All washed down with a delightful Malbec. Our guests were so happy with everything and will return, but special mention again to Adelina for looking after our table....

It was our Dogs 2nd birthday so we booked pod and took her out for a birthday meal! Good value for money, great staff and yummy food!

We celebrated our wedding anniversary here. Definitely recommend the sea bass ceviche starter. The scallops in the corn velouté were chewy & overcooked. We had the churrasco de lomo & tira de ancho cooked medium rare which were simply delicious. Service was excellent. Adrien our waiter was charming, personable and attentive. An asset to Gaucho.

First time visiting Gaucho Canary Wharf, felt very welcomed and seen to straight away. The food was great, one of the best steaks I have had. Even got served a bit of extra steak to try from the chef before our meal came! Lovely touch. Great wine too and a nice gesture of a dessert for my birthday. Can’t wait to return to Gaucho Canary Wharf!

We had a fabulous evening celebrating a birthday. Our waitress, Adelina, was very attentive to our needs. She went above and beyond, making us feel very relaxed. She had good knowledge of the menu and made some helpful recommendations. The food was amazing and the perfect location for a birthday celebration. Thanks also to David, who welcomed us and checked in to see how things were. Hope to be back soon.

The Romanian waitress was amazing, the food and drinks were delicious. The blond bartender was not very friendly with a bit arrogant

Great food and fantastic service , always very good

Great service taking care of every details, very good managed and the food is extremely delicious we had a great dinner with nice views. Very recommended!!!!

Pleasant atmosphere, friendly staff, tasty food, professional service, good price-quality ratio, very professional waiter Adelina. I recommend.

Dining at Gaucho Canary was an exceptional experience! The inviting atmosphere, most attentive and knowledgeable service from wonderful team, and flavorful dishes made for a memorable meal. The salmon tartare tacos stood out and ofcourse perfectly cooked steak. Highly recommend for a truly special dining experience!

Fantastic evening, amazing food and super friendly service. The steak was delicious and the choice of sides superb.

Had an absolutely best service ever! Team, food, drinks, location, ambience - all part of an absolute gem in Canary Wharf!

A great concept with excellent roast beef that is let down by a number of oddities. Among those tiny gravy boats that result in your constantly having to ask for a top up, likewise the apple crumble for three didn’t come with enough custard for one. The wines we ordered weren’t available either and for first timers no upfront description of what comes with the menu

Fabulous service from Tomas, very friendly and excellent knowledge on allergens. The meal itself was delicious and so succulent and moist. The wait time was explained due to the cooking of the chicken. When it arrived, so worth the wait. Would highly recommend. Lovely lunch. ( didn’t realise we could bring our own bubbles on a Monday, what a fabulous idea which we took full advantage of) We will be back. Great food and fun staff. Thanks Tomas!

Went here for my sisters birthday on Saturday we were served by Kareem who was extremely pleasant.

On Saturday me and my family went here for my sisters birthday, we were sat in one of the pods outside which gave us an amazing view of the river! Our server Kareem was amazing, he gave us wine and food recommendations which paired together perfectly and he has an amazing attitude. His presence made the experience 10x better. He was also very attentive to my friends allergy restrictions and made sure to inform him of all the precautions put in place. The food was nice and the drink were okay as well. Overall it was a lovely night and I would come back again.

We had a wonderful experience with exceptional service. Reda was very welcoming, and our dog, Ari, was treated kindly. The food was delicious and beautifully presented, and Adrian was helpful and polite.