Gino D'Acampo Restaurant in Liverpool

We ate here last week and it was once again amazing. All of our starters were first class and my calzone was one of the best I’ve ever had. Well done guys a fantastic meal in a fantastic city.

Delighted that they were able to accommodate a large group (12) at short notice. The food was outstanding and a real crowd pleaser. My guests were from around on the world and every single person how tasty the food was and the great portion size. Really fantastic food. The added bonus was the service from the staff. All the food came out together which was great, but the staff were attentive and were able to meet all requests. Credit to Zori, Piotr and Jack who are a credit to the restaurant. I will definitely be recommending this hotel to everyone when they head to Liverpool.

We had Sandra as our waitress she was lovely very interactive and on top of our order and requests. She made our meal comfortable and pleasant.

We were initially a little apprehensive as there was a gas problem in the kitchen. Our host was very communicative and kept us up to date with proceedings. Fortunately kitchen function was fully resolved. I had a beer before everyone arrived and found the toilets to be absolutely spotless! We had planned a mini reunion and were very glad we had chosen this restaurant. The service was faultless and humorous. Quality of food was excellent. The lunch menu options pleased everyone. I would be happy to return and perhaps stay at the hotel next time.

We came here Friday night and couldn't fault our experience. Tge food was amazing. Very tasty and our waiter was very attentive. Top marks. Highly recommend, however I did want the lasagne but none left.?? Our booking was 8.30 so a bit disappointed, so opted for the wild boar for mains which was very nice. The starters where absolutely lovely. I had parma ham bruschetta.

Visted first and last time 30th December 2024. Almost totally ignored by the staff behind bar, yes its a great place, but was treat like I was invisible. Appaling. The guy eventually decided to talk to me reluctantly and I only asked how you order drinks. He was around 40 I would guess, very unfriendly, total attitude. I was quietly fuming tbh. Eventually he kind of explained we should sit at a table and then we sat another long 5 - 10 minutes to get anyone coming over asctheyvwalked pastvlots and could see we hadvnobglasses on the table, even though it was empty again just ignored. Every so often a glass would be smashed behind the bar. Just felt so unprofessional all round. Shame as its a beautiful place. Drinks were nice and the lady member of staff was actually decent with us.. We didn't get food but not sure I'd trust my life with these lot.

Good food, fair price, impeccable service, low light!

We booked in for this and went to the sky bar and the amazing Fabian changed our booking at ease and talked us through the menu. Sandra was our waitress and she was fantastic, very personable and met our needs. We will be back!! Thank You Ginos

Daphne helped to make our experience really great - she was so polite, friendly and attentive!

Just want to start by saying I have never ever left a review on any place before now. But this simply cannot go without being addressed. Extremely disappointing experience on New Year’s Eve. We had a table booked for 21:30. We arrived half an hour early, so we approached the host stand to let them know we had arrived early, to which the host asked us to take a seat at the bar as our table was not yet ready. We purchased a cocktail each and took a seat at the bar but a few moments later we were asked to come back to the host stand as our table was now ready. This is when things went sour. We were met by an extremely rude host who put it across as a pay up front for the nye special (£105 per person). We stated that we weren’t sure that we had booked the New Year's special but as one of our party was gluten-free, we were hoping to order off the gluten free menu like we have on visits prior to this one. Now we had paid a £40 deposit but our email never stated anything about a set menu or anything it included so we began to ask questions on what it would include ( especially for someone who is gluten free ). The host instantly became defensive and aggressive, stating that we should have told them beforehand that my girlfriend was gluten free and explained that we had to have the food from the set menu whether it was gluten free or not. My girlfriend explained that she can’t just have anything because she has coeliac disease and would have let them know previous if she had known about the set menu. The host then said “ well you can have salmon” in a condescending tone. We asked to be changed to the normal menu; the host informed us this is not possible so we must pay the £200+ bill upfront. Note* the hostess was being very aggressive at this point. So, I reluctantly paid as we did not want to spoil the evening, and my girlfriend was becoming increasingly uncomfortable because of how the host was treating us. The host then told us to sit on the couches and wait. A little while later she came back over and asked if our booking was “Megan Williams” ? We said no. (She also asked this earlier to which we also said no!) Turns out she charged us for someone else's meal!! She believed we had already had our meal? Which makes no sense considering we was asking about switching to different menus! She continued to be extremely rude and aggressive, to try shift the blame to us? When it was clearly her fault. She said “ I'm sorry this happened but you did say you were Megan Williams” to which we both said “no we did not”. why would we say we were someone else? She then refunded the money (takes 2/5 days for it to return. Keep in mind I still had to pay for our meal on top of this) and then was told we could switch to the gluten free menu as an apology and a treat! I am still failing to understand how she got this so wrong. I am also failing to understand how being given the opportunity to eat gluten free food as someone who cannot eat anything else without becoming extremely ill is a treat! The only saving grace from this experience was our waiter. We never got his name but he was very helpful and went the extra mile to make us finally feel welcome. The food took well over an hour to arrive, (which made us late for our sky bar booking). But when it did arrive it was very good. Still the whole experience was tainted by one very rude hostess. We understand that mistakes can happen, especially on a night as busy as New Year’s Eve. But to only receive an apology from her where she still accused us of making a mistake was simply not good enough.

Daphne really made the experience enjoyable with her smile and politeness, desserts need a bit improvements, but atmosphere was good

Daphne was very pleasant and attentive , and the food was great.

Our waiter Mubariz and barman Martin were very welcoming. Even though we had not booked they gave us a window seat and suggested a few food choices. We had a few cocktails, some lovely food and nice chats. Would definitely visit again. Mo and Martin are a credit to the company.

Before I start, I want to disclose that I’m a man that regularly enjoys a Rustler burger, so I wouldn’t say I hold the highest of standards when it comes to nourishment. I’m easily pleased. So for me to be displeased enough to leave a review, that should ring alarm bells. Me and my partner had the misfortune tonight of eating in this restaurant. The service was slow and the starters were bland but we persevered. The main course for me was breadcrumbed chicken with stuffed tomato and pesto. It was burnt to a crisp and tasted like a Bernard Matthews escalope. I sent a picture to the dog and he turned his nose up at it. This was £25 on its own may I add, not a chip or salad in attendance. Insanely expensive yet utterly tasteless and disappointing.

Food was ok, lovely place though

Wow we only booked in for drinks ,with a fantastic 360 view , now the service was great gave you the full knowledge of the drink you wanted ,price wise was right for where you was the view the service and inside was decorated very tasteful will be going back again for sure to book in advance

Had fab cocktails and gins with some friends really enjoyed our visit

Have been with family and friends on a number of occasions, staff/ service 100%. It is one of the places that puts Liverpool on the map.

No no and no Bad service Too loud Forgot our order several times

Went for cocktails Friday evening Speekers were squeaky and bad Took way to long to get a hold of any waiters

Overpriced plain rubbish. Anyone who thinks this is good food hasn't been to a restaurant.

We had dinner at their restaurant and unfortunately the experience was not satisfactory at all. Below I detail the inconveniences we encountered during our visit: Table Placement: Even though the restaurant had 90% of the tables empty, we were assigned a table next to a large group without giving us any option to choose from. This was uncomfortable and surprised us given the availability of tables. Problems with service: We were served our dinner with a lack of communication between the waiters. Even though there were only four tables occupied, we saw seven different waiters pass by our table. Every time a new one came, there seemed to be no information on what we had ordered as we were asked to repeat our choices. Delay in desserts: After picking up the main dishes, 20 minutes passed without being attended to. Finally, they brought the dessert menu, when they had already taken our note previously. However, soon another waiter arrived with the same menu, repeating the process. The result was that it took us a total of 35 minutes from the second course to receiving the desserts. Lack of customer service: It seemed that the staff was more focused on closing the shift and preparing the tables for breakfast than on offering adequate attention to customers. This lack of focus and organization clearly affected our experience. We understand that there may be times of high demand, but we believe that these types of situations should not occur, especially with so few tables occupied. I would like to express my concern about the lack of coordination and customer service we experienced.

Had a delicious pizza for lunch l, staff were friendly and engaging. I would definitely recommend :)

Mo the waiter was lovely and so welcoming, made me want to come back 10x more!! Such a nice guy thank you mo

Understaffed or poorly managed I couldn't work out which one. The service was beyond slow how ever the food was fresh and the staff where friendly but waiting to be seated took ten minuets and then waited over twenty minuets for some one to take our drink order. Over all it was an underwelming experience and we wouldn't choose to go there again

A wonderful time Saturday evening. The service was first class fantastic. Special thanks to Amy (blonde waitress) who was friendly and super helpful. Angelica (black jacket) who was kind & knowledgeable. The team were backed by Francesco who led with love and loyalty to his restaurant. The food was delicious, the staff were interested in giving us the best experience. We would return to Liverpool just to visit there again. FANTASTICO!!!!

Had a terrible experience at Ginos last night. Food was inedible for 3 out of the 6 in our party..what upset me more was the abysmal attitude of the manager Francisco when I very politely tried to complain in person to him. It was my birthday celebration and it was ruined.

Went to restaurant as my son had bought me a voucher, I have coeliac disease so he checked they had gluten free menu all good. Arrived at the restaurant and was asked if any allergies. All sounds good then was told I can't eat there cause of cross contamination.

Really excellent carbonara. I’ve been to this hotel for food at least 15 times and today they smashed it out the park. It was beautiful. The service excellent also.

My partner ordered a fillet steak and asked for it medium rare, when arrived well it was basically still alive, so we asked for it be cooked longer and my partner then asked for it to be medium well this time (which the waiter confirmed with us, we waited for the second one to arrive and when it came back again he cut it open and it was still completely raw on the inside, naturally he wasn’t happy and decided he couldn’t be bothered asking again. The waiter came over when he saw it hadn’t been eaten and said “what’s wrong with it now” and my partner replied I asked for it medium well and it’s the exactly the same as last time, obviously annoyed now as he was hungry and it was our anniversary, the waiter then said that is medium rare which is what I have on the ticket and my partner responded I asked for it medium well the second time which you confirmed and it’s come back still breathing again. Overall the situation wasn’t handled very well at all and although they took it off the bill, we won’t be going back. First picture is first steak and the second picture is the one they gave back to us

Overall - long wait times, expensive, mediocre food, rude staff and no apologies. Update - contacted the venue as per the request in the comment below and as a general email. I didn't get any response. I'm unclear whether it was a meaningful request or for show. Booked drinks at the Sky Bar and then the restaurant. In one hour, only got served drinks twice even after the waiting staff said they'd take our order. At one point a waitress walked our drinks to the wrong table, gave up and left them on the side without even trying to work out who's they were. By the time we got them, the staff didn't know which drinks were which. The music was really loud and the place half empty. Despite booking and being called (while we were in the Sky Bar) to check we were turning up, the mains took over two hours to arrive. At no point did the staff apologise. When the mains food arrived, it was poor quality and cold. The starters were nice. When one of the drinks tasted off, we asked for a replacement and are pretty sure they gave us the same drink back, even after asking what we would like to replace it with. When I went to talk to the staff about the slow and rude service, I was given a shrug and told "well what do you expect, we had over 250 bookings". When I said that maybe suggests you should book fewer meals to improve service, I once again got a shrug. I was hoping for some apology or discount. Only positive I can say is that because they took so long, we were able to catch up and saved ourselves money on the expensive drinks and dessert because no one wanted to serve us.

Amazing italian food, we ordered a pizza and seafood pasta. The service provided by Said, made us feel very welcome and we had a nice laugh. Recommend this place for a nice quite date night specially on a week night.

食事がとても美味しかった。 写真撮り忘れてしまったけど、サーモンのグリルが最高。 ポルチーニのリゾットも香り高く美味しかった。

Ordered a rissotto didnt have any made a different dish not very hot and tastless

Dijo que era absolutamente brillante no podía ayudarnos lo suficiente la primera vez que comimos aquí y no puedo decir una cosa mala al respecto

Absolutely awful. Went for afternoon tea they ran out of tea leaves and tea bags. Bread was stale. Scones rock hard( they are supposed to be served with jam and fresh cream. They had no jam or fresh cream. tiramisu desert cream was sour ( after checking twice with the waiter and floor manager, did it have alcohol and told NO. I spoke to the actual manager two later by phone, and she said it's laced with liqueur. It was served to my 14 year old who had a sick stomach afterwards, and we thought it was because of the cream. We bekieve now ut was sour cream abd liquer made him ill. Although I complained to the floor manager on the day who promised me a full refund ( it's a prepaid lunch), the spoken to a very obnoxious manager 2 days later who told me she won't be refunding me. It really was the worst lunch with the worst service I have experienced. The right photo us whst they promise on their menu. The left is what you get!!! With stale bread rockhard scones and sour cream liqueur laced tiramisu.

Great cocktails but service had to be called on at times.

Had a few drinks in the evening with a stunning view of Mersey river

I our server Denys was so lovely and kept on top of our drinks for the night, thanks so much!

The Rooftop is sensational. A beautiful view of Liverpool.

We used the Afternoon Tea option, the place is very nice, there is a view of the whole city. The Afternoon Tea menu includes unlimited tea, sandwiches, traditional buns and quite a lot of things for dessert, in general the dishes are pleasant, without frills. Overall, a good place specifically for Afternoon Tea, a pleasant experience is guaranteed.

Great service, best views in Liverpool, was served by Dennis and he was brilliant, would definitely recommend

Met the manager there she was so lovely and the staff there were very welcoming. the view is unbelievable and food drinks were at a great price

Denys was extremely polite and professional providing great service and what a view.

Great place to go at dusk and watch the city light up, incredible views...recommend the 'Fantastico' on the menu a 'afternoon tea' style selection of salamis and cheeses. Great service, so much choice, would go again.

I visited ginos for dinner with a group of girlfriends then headed up to the sky bar for drinks. My drink took a long time to arrive but full credit to the lovely lady, I think she was the manager who sorted it. There was also an accident involving drinks but the way it was handled was brilliant. Accidents happen and whilst it resulted in a damp outfit it did not ruin the night thanks to the staff and how they dealt with it. Will definitely return

Great service, nice atmosphere and wonderful food.

Lovely setting for drinks and nibbles. We sat out on the terrace and had cocktails in the sun.... what's not to like

Super friendly and efficient staff - had drinks which Denys made sure were topped up without asking.

went here for my mums 60th. 20 minutes to get a drink, but the barrel needed changing so 1 person had to wait. Took some time for us all to have a drink together but one fabulous manager sorted it out

Top class, views of the city fabulous.

Quiet when we were there, but luxurious, great service, great cocktails and of course great views over the City

The restaurant was lovely. Staff fabulous. But the food not good. The scones for afternoon tea was like dried up biscuits. Not worth the money.

Had coffee and desserts in sky bar.We had dinner in ginos restraunt Ordered prawns with salad advocado.Should of been cold..It was warm been left in kitchen.Or mix left out.Very hot spicey.Not suppose to be spicey.Spoilt my food.Told Natalie who spoke to her manager.They both sorted it our.And rectified it.But ginos restraunt just said sorry.And kitchen needs to taste before food is sent out.Pesto with breads first pot ovely salted.Second pot no flavor.Thought pesto has bazil pine nuts garlic parmasan.Never tasted of ingredients. That should be best in a Italian restaurant. My partner had burger presentation was none.Bit lettuce and tomato. That's not someone who cares 🙄. Staff very nice but disappointed. If it wasn't for Natalie and manager I would be very disappointed

Gr8 location, with 360 panoramic views of the city and Gino's winning food and wine formula.

Location.Location.Location. Worth a visit for the view. Got served (eventually) and it wasn't busy. Flash bar serving flash food. Very pricey but to be expected.

The best espresso martini in Liverpool, and served by Denys with the best customer service! Made our night, and complimented the way we were dressed. Thank you Denys!

Afternoon tea in the 360 bar with my daughter...food was delicious. Room felt quite masculine but very nice. Views of the Mersey really good.

Awesome location, especially on a lovely summers evening watching the sunset. The views across the whole of Liverpool and beyond are superb. Good food and drink selection priced as expected. Well worth a visit

First-time visitors and will be back again. Great cocktails and brilliant 360° views of Liverpool which looked brilliant at night all lit up

Our stay was a blast of joy and Denis from the Skybar made it 1000 times better!

We visited Gino SkyBar 360 on Saturday, the 10th of August to celebrate my birthday. We had superb service from our waiter Denys. It was a busy day at the sky bar but service was excellent. We ordered from the menu and had three delicious dishes - Bruschetta, Italian bread and Barata cheese. The food was light, fresh And extremely tasty. Fantastic afternoon With the best drinks in Liverpool! Thank you again, Denys, You are fantastic! Also huge thanks to Tia For the complimentary birthday drink, It really made me feel very special. Impeccable service and we will be back!

Terrible food, but fantastic views and champagne.

What fantastic service, staff , food and drinks. Would highly recommend this place. Thank you Tia😁

The service is absolutely fantastic the manager Tia was so nice and helpful. I would definitely recommend coming here.

Tia was an amazing host! 5 out of 5!

Great service and atmosphere views amazing

Had a lovely cocktail and meal here and the staff are fantastic denys is and 11 out of 10

On visiting the Gino D’ Campo 360 Sky Bar many times the customer service and experience of the team, particularly Tia and Kris exceeds any we have recieved in any other bar in Liverpool. On arrival you are met by the girls at the restaurant desk who always make you feel welcome with a smile and a greeting. They walk you to the lift and always ask after you and your day. On arrival into the Gino D’ Campo 360 Sky Bar you are met by the hosts who welcome you and show you to your seat. Having visited many many times they know where we like to sit and always go out of their way to accommodate. If Tia or Kris are on duty they will without exception come over and greet us like we are old friends. The team behind the bar work relentlessly to create some of the best cocktails in the city. Everyone of the team are not just staff but hospitality ambassadors for the Gino D’ Campo 360 Sky Bar. Keep doing what you are doing. 🥂

Took my Aunt here for a birthday treat. Waiter was very friendly. We had an afternoon tea overlooking the Mersey. I couldn't fault our afternoon. Will definitely come again.

Cocktails were good, service was ok. Meatballs and arancini were very good! 👍 Burrata not available, ravioli not available… Pork belly was a big letdown, deepfried, bland and watercress on it was yellow and wilted… All summed up, Average. Maybe Gino should visit more often 👌

Everything is always great in this place

Great food, excellent drinks and impeccable service by Niko, who goes the extra mile in the customer satisfaction department made for a perfect evening enjoying the cool ambiance and amazing views of Liverpool at this 360 Sky Bar. An absolute must if you are in Liverpool. 👍❤️🥰

Always brilliant service by tia .. great place to relax and socalise

It’s absolutely wonderful up there on the 18th floor. The view is incredible. The staff are lovely. It’s class. Loved it.

Nico is the friendliest host I’ve ever come across. He went above and beyond. Nothing was too much trouble. I will definitely be returning……even if it’s just to see nico again

Very bad service from the restaurant reception in the ground floor u need to teach them how to treat the people.

Bad service from the man and woman who was in the restaurant reception. I always come for drinks as it is without reservation and the lady told us clearly it is without reservations but refused to bring us in for no reason . She just said it is very busy.

We were bit disappointed with food in the restaurant. Starters were nice,shrimps and calamari.Mains though, marinated chicken was dry,aubergine was bland.

Lovely location but service is atrocious. Staff are fine but if you make an order, expect it to take at least 20+ minutes, even when it's not full. We experienced incorrect orders and missed drinks with further wait times... hoping things improve

The 360 Sky Bar offers panoramic views of Liverpool, but the food and service left much to be desired. Many dishes were underwhelming, with the red pepper dip lacking flavor, potatoes being basic new potatoes, and the crispy pork belly being more charred than crispy. The cocktails were also mediocre, and the loud music made conversation difficult. On a positive note, the king prawn bruschetta was delicious, and the views were impressive despite some obstructions. However, we ended up going elsewhere for a proper meal.

We visited the Skybar at Ginos. We didn’t order any food but the drinks were lovely and the views of our beautiful city are amazing. Our waiter Callum was very attentive, friendly and knowledgeable about the cocktails.

Lovely afternoon with friends just for few drinks, beautiful views & staff so friendly and attentive. Have recommended to loads

Cocktails at sky bar were great but service was shocking, 1st order missed so ordered again took 45 mins. Ordered 2nd round of drinks and again forgotten. We had to order our drinks 4 times to receive 2 drinks.

First time here,but won't be the last. Food excellent, service superb, Jazmin was funny as well as being polite and professional.

Our waitress Wiktoria was absolutely amazing such lovely service and a lovely girl🩷🩷🩷

Beautiful bar, great views of the city, only had drinks so can't comment on the food

Drinks and views great, staff, ambiance and service poor

Beautiful place but the bald waiter with the terrible Jordan tattoo behind his ear was so arrogant. Clearly couldn't be bothered to serve us.

The views are incredible from this bar. However, service is questionable. Waiter forgot one of our orders and we had to call him back twice to remind him a drink was missing, then the wrong drink was brought over. He was apologetic and gave the table all a glasses of prosecco. Generally very slow to keep drinks topped up and table cleaned. Also a couple of drinks were mistakenly added to our bill so make sure you check your tab before paying. Cocktails were nice but the wait and having to remind staff for 20 mins that a drink was missing took away from the atmosphere. Plus it's quite expensive. A bit disappointing overall, however the views are beautiful of Liverpool.

We had a great day for the ascot races … we are the premier networking group … the service was amazing , Wiktoria & Niko were fabulous. And thank you Niko for closing me for best dressed x Many Thanks Christine Martin x

Stunning food and wonderful service from Wiktoria and Niko!

Any visit to Liverpool isn't complete without a visit to the skybar. Book ahead, ensuring you get a table, and that you're recognised. Then you're escorted to the elevator for the top floor. Everywhere is clean and tidy, stunning layout and decor. You can see the mersey estuary, River, docks, football grounds, city centre, views in all directions. Highly recommended not only as a well stocked bar with great cocktails, but as an experience in itself too.

Nice and cool place to chill out.

Treated ourselves to afternoon tea today, as a treat to our friend, who was visiting from Goa India. The venue is top class, with stunning views of Liverpool & the waterfront. The service was good. The only negative which is subjective, is we all felt the food ! although excellent, was to top heavy with sweet food, the ratio is probably 80/20% sweet over Savoury. Apart from that we enjoyed our couple of hours.

Service first class food lovely we came as older ladies and they made us feel special can't wait to go back x

Visited in March this year for afternoon tea and my wife and I had a lovely time , both with the food and the service Returned this week with the wife for afternoon tea a birthday present from my daughter. We were shown to our seats and waited in anticipation for this wonderful afternoon tea , It came looked really nice until we were informed “ no cream for your scones sorry but we’ve given you more butter “ Below the restaurant there are local supermarkets which probably would have sold some sort of cream , but this may have been an oversight by the restaurant management Unfortunately we won’t be returning. Some may feel this is a simple mistake that could be overlooked But until I see afternoon tea on a menu , which doesn’t include cream i stand by my comments

Nice Bar on the top of the building where you can See almost everything of liverpool And the drinks and food was very good.

What can I say came here for my 50th birthday what an amazing night the staff went above and beyond for me a signed booked not by Gino unfortunately lol but the team signed it the food was amazing and the service was outstanding me being a chef it’s great to be on the other side but tonight was first class already planning our lunch on Saturday before we leave

Superb venue waited to long for drinks