Greggs in Sefton

Tinah service was exceptional today! The first server explained very sweetly they had ran out of my ginger bread latte I really wanted. I was very dissatisfied! She wasn’t sure what substitute to offer me. But Tinah Overheard and stepped in and asked me what type of coffee I liked which I explained and she suggested another latte that I hadn’t had before, but sounded real good. I then went along with her suggestion and she made it for me and the first server. I didn’t get her name then said she would add two gingerbread men to my latte as I didn’t get the one that I Wanted. It tasted great, and I was happy. They made the same drink for my friend, who wasn’t able to finish it. It was cold and she wanted another one, but she didn’t want to ask. Tinah was Kind enough to remake it for her and put it in a travel cup. Exceptional customer service and his wife me and my friend continue to return as all service have been great but Tinah Service this evening before closing really stood out. I hope she is rewarded for this.

the food was very dry and cold

The Food was tasteless the chips was freezing cold

Disgrace the soup was stock with mushrooms in it the lamb dishes was ordered was tough beef 35 pound for absolute crap shame on this place