Greggs in Stevenage

The owner Mohammed hang up on me when i was waiting for 1 hour 30 mins, he said it will arrive in 10 mins time and ended it, I call again in 15 mins time and he says sorry. the food still doesnt arrive. i placed the delivery early [6pm] on purpose to ensure the food comes in time. Driver finally comes 2 hours 15 mins later, he says its not my fault the restaurant sent me to harpenden???? how is this my issue? poor service, poor excuses. who even delivers to harpenden which is a 15+ mile radius from the restaurant?!?!?!!!?!?!?

The food was reasonable, the staff very friendly although not that attentive. Disappointed with vegetarian options very limited and then two of them were unavailable. We were two couples, grandparents and grandchildren, eating before a show. The food no better than ‘pub-grub’, chicken burger very dry, other food passable, drinks ordinary. Would possibly go again, if going to a show, but their are many other eateries within walking distance or short drive, so it would be dependant on the weather. We booked and were surprised how few people were in there, further: trying to book a table is very difficult, so I certainly would not bother going through that drama again.

I like to come back to this particular KFC as the wings are always fresh and well done. Some other places I have tried before served stale wings, but not here! The meat melts off the bone, done perfectly, infact, I'm going to go there now for my favourite hot wings. Cheers!

Very very very rubbish service. The man who served a customer he is fully disrespected. I don’t know what ego for him. He is not fit to work at all. Behaviour needs to be changed with customer. I don’t like him.

The cafe has recently been moved downstairs much to my annoyance as before there was a viewing platform where you could watch Stevenages finest roll in with their prams and shell suits with a near perfect line of vision this is no longer the case too many visual obstructions. The only positive of the new location is my wife and I were recently playing Super Mario cart on the Nintendo switch and there was an old lady in there that was a dead ringer for Koopa Troopa. Service is still good. Now you also have to travail a quagmire of uncontrolled kids screaming and running around whilst their parents stoclk up the trolley with 20 rustlers burgers and a load more E numbers to plough into their kids.