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3.8

Based on 2.013 opinions finded in 3 websites

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Nº 169 in 280 in Surrey Heath

CUSTOMERS TALK ABOUT DISHES WITH..oldpotatoribscookedsaladladychickensteak

comment_iconOpinions

We had Christmas dinner the service was great food was mostly fine apart from one starter where the soup was cold and a steak that was medium rare was very rare.

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Lee Wade . 2024-12-26

MORE AT Google

Had a really nice meal here recently, would definitely recommend. Our server Charlie was really helpful and friendly and did a great job. Thanks!

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Chris . 2024-12-23

MORE AT Google

Don’t go here food isn’t great and they miss half your meal!

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George Warner . 2024-12-17

MORE AT Google

Great atmosphere and good place

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Nebu Mathews . 2024-12-14

MORE AT Google

Our server was Debbie, she was lovely, food was good, kids enjoyed it. They had a Magician entertaining people at their tables. What a great touch. 👍👍👍👍👍

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al hooton . 2024-12-12

MORE AT Google

Debbie was amazing !! Thank you. The magician David Major was absolutely awesome !!!

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helen lucie walsh . 2024-12-12

MORE AT Google

Exellent atmosphere, and food outstanding. Debbie was very attentive and nothing was too much trouble.

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Daniel Collins . 2024-12-12

MORE AT Google

Chloe was very pleasant and helpful. Made our experience very enjoyable.

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April Burchmore . 2024-12-10

MORE AT Google

Excellent service 👍🏻 food average, my steak was very undercooked (asked for medium) but the rest of the mixed grill was okay.

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Warwick Gooch . 2024-12-09

MORE AT Google

Everything was great. Staff were really nice and friendly and helpful and food was great

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Sarah Parker . 2024-12-09

MORE AT Google

Debbie was great. Very friendly and efficient, Debbie made our dining experience very pleasant.

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Clare Lunn . 2024-12-08

MORE AT Google

Our server Debbie was lovely! Thank you 😊

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Jenny Steadman . 2024-12-07

MORE AT Google

Had a lovely meal, our server Chloe was great! X

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Cydney Nickalls . 2024-12-07

MORE AT Google

Chloe was absolutely amazing. Her customer service was second to none. So friendly, nothing was too much trouble.Thank you.

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Digs Bridgen . 2024-12-07

MORE AT Google

Had a lovely lunch out for my partners birthday. Debbie was amazing, very friendly and helpful.

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grace norman . 2024-12-07

MORE AT Google

Fantastic meal and service by Harry and kayley .. definately recommend you come here

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Nicola Patterson . 2024-12-05

MORE AT Google

What an amazing meal out the service was out of this world will be back soon thank you so much Chloe.

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Krystal Large . 2024-12-04

MORE AT Google

Chloe was a lovely server and great customer service

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Angel Rutland . 2024-12-04

MORE AT Google

Chloe was really lovely and helpful, very cheery and sweet

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Rebecca Fairclough . 2024-12-03

MORE AT Google

Furniture was ripped or taped up, overall the quality of food wasn't as good as we have had before and the nappy bin the in the baby change room was full and disgusting.

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Catherine Gibbard . 2024-12-03

MORE AT Google

Cayleen was very welcoming and made us feel at home. She was very lively and lovely and was very informative. Would definitely visit again and would love to have her as our waitress again

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Caitlyn Paley . 2024-12-01

MORE AT Google

Michelle served us and was very helpful

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Maggie George . 2024-12-01

MORE AT Google

Service was great, lovely lady served us and was great with our daughter. Felt a bit awkward as we were sat practically on top of a group of older customers and they had a baby right behind them. Food was good although, kitchen forgot to send our starters. as I said our server was lovely and got them straight away for us!

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Alex C . 2024-12-01

MORE AT Google

If you wanna dine in a grubby place with black mould all in the bathroom with holes in the wall this is the go to!

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Georgia (MeowAppa) . 2024-11-29

MORE AT Google

Our servers Harry and Arose were absolutely outstanding during our visit. We also had Kayleigh who was brilliant. We weren’t kept waiting at all and they were very friendly. We also got to chat with Joe and Eli, the managers. We were very well looked after. We have booked for our Christmas dinner and we’re looking forward to seeing them all on the big day!

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Vicky Parker . 2024-11-29

MORE AT Google

Debbie our sever was absolutely a delight She is always very friendly and welcoming always willing to help

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Lorraine . 2024-11-28

MORE AT Google

We really enjoyed our meal. Our server was the lovely Debbie who is always friendly when we come, and gives us impeccable service every time! The food was lovely, our favourite place to eat!

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Amanda Cole . 2024-11-27

MORE AT Google

Good food and the staff are very friendly. Especially our waitress, Debbie, who exceed all expectations with helping identify the foods I can eat with my allergies of Gluten, Dariy and soya, providing a very positive experience and help us to have a relaxing dining experience.

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Victoria Handley . 2024-11-27

MORE AT Google

Lovely meal and service by Debbie

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Chris Etherington . 2024-11-27

MORE AT Google

We had a lovely meal ,the staff were really friendly the place was spotless,our waitress was Tania and she was so very helpful as I have allergies, well done

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Debbie Paine . 2024-11-27

MORE AT Google

Chloe was lovely! Really polite and helpful

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Georgina Bowditch . 2024-11-26

MORE AT Google

Chloe was our waitress lovely girl. Polite. And always making sure we had what we needed. Food was lovely. Nice dining experience

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Zoe Selway . 2024-11-26

MORE AT Google

We have been a loyal customer of Harvester for over 10 years, and I can honestly say the service and food are consistently great. The staff are always friendly, attentive, and provide a welcoming atmosphere, and the meals never disappoint – everything is cooked to perfection and served fresh. That being said, the restaurant could definitely benefit from a bit of a makeover. While the food and service remain top-notch, the decor is starting to look a bit dated, and some areas could use a refresh to bring the space in line with the quality of the overall experience. Still, I’ll definitely keep coming back for the great food and excellent service! Keep up the great work!

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Chris Hope . 2024-11-26

MORE AT Google

was served by Chloe. She was absolutely amazing and definitely very friendly to everyone, always served with a smile and asked if we needed anything else.

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Louise Coveny . 2024-11-26

MORE AT Google

Chloë was a wonderful waitress who was extremely polite and friendly and made us feel very welcome. She helped my partner with getting the exact order she wanted all with a bright smile on her face!! Thanks Chloë!!

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Spike Foster . 2024-11-26

MORE AT Google

Chloe served us tonight, very friendly and nothing was too much. She was rushed of her feet but had a smile at every table she served

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Martine Winter . 2024-11-26

MORE AT Google

Not been to Kings Head for awhile, but what a welcome and change its had. Was looked after by Debbie, so well. Really attentive and the perfect amount of chatty. Top job Harvester

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Rob Bennett . 2024-11-25

MORE AT Google

My experience with the waitress Debbie was amazing she was lovely and accommodating the food was brilliant definitely recommend

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Mollie Bayliss . 2024-11-25

MORE AT Google

Surprisingly nice however the burger had been battered and a total mess. There was only half a bun on the bottom.

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Michelle . 2024-11-24

MORE AT Just Eat

We came to the harvester as we couldn't be bothered with dinner tonight. Food was lovely, placed on a nice large table. Our server Chloë was fab checking in on us and very attentive. Would return. Thank you Chloë

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Alison Brant . 2024-11-23

MORE AT Google

Chloë was an excellent server. Very helpful and chatty. A lovely experience!

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Millie Shuttle . 2024-11-23

MORE AT Google

We are regular visitors and always enjoy the food and friendly laid back atmosphere. Chloë was our server today and she was friendly, cheerful and helpful, thank you.

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Louisa Durkin . 2024-11-23

MORE AT Google

Our waitress Chloe was really good and nice

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Chloe is_me! . 2024-11-23

MORE AT Google

I had the ‘Wing & Wave’ for the first time today and it was amazing! I understand it was cooked by the new chef - Jo - great job! 👍🏻

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Amy Follows . 2024-11-22

MORE AT Google

Served by Kayley today - a really nice family dinner with our toddler after a long week at work. Great food. Thank you!

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Zack F . 2024-11-21

MORE AT Google

Lovely place to eat, waiting time not to long to wait.

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Gordon Ebers . 2024-11-21

MORE AT Google

Love it very good service from Kayley

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Eli Masson . 2024-11-21

MORE AT Google

Rachel was the most amazing host! Our food was lovely and fresh and the salad bar was beautiful, lots of choice! Definitely coming back soon !

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Aaron Knechtl . 2024-11-20

MORE AT Google

Debbie was a very attentive waitress and met our every need. She was very friendly, but not too much!

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Amy Hunter . 2024-11-20

MORE AT Google

A great shout out to Michelle at Harvester at Frimley. Excellent customer service and always a tentative member of the team. A great asset to Harvester. Thank you Michelle. .

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John Maugham . 2024-11-20

MORE AT Google

Debbie was friendly and attentive Thank you

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jodie Hitchman . 2024-11-20

MORE AT Google

Fantastico. Chloë and Daniella were amazing and very hard working. Great food and quick service. Thank you!

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B Dawg . 2024-11-19

MORE AT Google

Lauren was great ! Well Mannered

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GTA Skill page . 2024-11-19

MORE AT Google

I had a very good time at the harvester it was mother's day very quick service very attentive well done harvester

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Norman Stevens . 2024-11-19

MORE AT Google

Really lovely meal. Havnt been for a few years due to bad experience but Debbie our server was so helpful and couldn’t have done more to make us feel welcome. She found out if I could change my potato with my meal and was very helpful. Food was really lovely too. Also loved the buy a homeless person a dinner for £5. Such a lovely touch.

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Diane Keon . 2024-11-19

MORE AT Google

The place needs a refurbishment, that's why I'm marking down the atmosphere. I just don't understand why the company haven't given this pub, its staff and its customers the investment they all deserve. The staff are brilliant, so do it for them.

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Safe Hands . 2024-11-18

MORE AT Google

Good service from Debbie, missing the grilled salmon on the main menu.

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Mark Buxton . 2024-11-18

MORE AT Google

What great service from Debbie above and beyond help she was also training Arose what a kind friendly young man will be a credit to the team

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Nicky Curley . 2024-11-18

MORE AT Google

Nice place to dine the staff where great my family will go back again

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Dave Dorling . 2024-11-18

MORE AT Google

Great staff lovely food. And Debbie went above and beyond to help with our Gluten free member.

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Jenna Haslett . 2024-11-17

MORE AT Google

Chloe the waitress was an absolute power horse, on a very busy night when they were clearly short staffed she was fantastic. Dealing with awkward customers on other tables how she kept a polite professional manner we assumed she was the manager as she was so on top of everything. A real credit to the harvester team!

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Charlie Dodd . 2024-11-16

MORE AT Google

Very good all round you should visit this place and soon

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je Kwantreng . 2024-11-14

MORE AT Google

Good experience recently dining in at the Kings Head - new menu - would recommend

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Glenda Penfold . 2024-11-14

MORE AT Google

Walked in & was seated within a few minutes. Hadn't been here for a few years as it wasn't a great experience back then but totally different this time. Super service, food lovely, great value & love the salad bar.

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Rachel Caesar . 2024-11-11

MORE AT Google

. I certainly will not be returning. I didn't feel a nice place to spend the afternoon.

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Lee Sear . 2024-11-11

MORE AT Google

Absolutely shocking service where do I start… all we wanted was abit of lunch. Firstly we were told there’s no tables for 2 in the restaurant as they were fully booked and was about to get really busy within the next 5 minutes so we had to sit in the bar area and order at the bar which wasn’t a problem but yet when we left after an hour of being there the restaurant wasn’t even busy so I don’t understand that. We had to wait 5 minutes to be served at the bar just to order some food and drink. When the food turned up half of it was missing so obviously we sent it back but that also meant another 5 minutes waiting at the bar to get someone’s attention. When someone finally took our food back it was another long wait for it to come back but yet it still wasn’t right! There was still food missing from the plate! At this point we was so hungry we just ate what was there and made use of the salad bar. No apology from the staff member about the situation and couldn’t even make eye contact or understand the issue. I think whoever is holding interviews there and hiring staff needs there head testing.

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Max Kelly . 2024-11-11

MORE AT Google

A very good level of customer service from the staff member Debbie. Very attentive to serving us.

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Nell . 2024-11-10

MORE AT Google

Evening out for dinner with the family, unfortunately was pretty loud at the start however We were served by Chloë who was amazing

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Amber Doyle . 2024-11-09

MORE AT Google

Food below average, table service was good, but had to wait ages to be seated

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Peter Simmons . 2024-11-09

MORE AT Google

Great service from Chloe she really went above and beyond and was so helpful. Food was great and can’t wait to return 🤗

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Joanna Barkley . 2024-11-09

MORE AT Google

A little wait to be seated but staff were busy and well coordinated. Michelle greeted us cleared a table and sat us quickly. Cholë took over and made sure we had our drink order taken. She came by regularly to check we were ok. Fantastic service by all.

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Jay . 2024-11-09

MORE AT Google

We've been coming to this harvester for 3 years. We always go on a Tuesday afternoon as we always know our favourite server will be working. Michelle never fails to put a smile upon our faces. She is so attentive to making every meal exactly to how we want it. Extremely efficient and a pleasure to be served by. My son is autistic and Michelle goes above and beyond to make sure everyone is comfortable and happy when we visit. Although my son is usually at school when the rest of us have lunch Michelle always asks after him. This is the kind of person you would like to see time and time again after your first visit. Food is lovely and a lovely atmosphere to be dining in! Massive thanks to Michelle for your care and just being you!

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Sophie Maugham . 2024-11-08

MORE AT Google

Excellent service from Debbie. Food was quick and tasty. Restaurant was busy, which was really nice to see. Also loving the new menu, will definitely be revisiting soon to try the rest. Well done guys.

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Paul S . 2024-11-08

MORE AT Google

Debbie was lovely tonight, chased up our drinks and was very efficient and friendly!

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Megan Montgomery . 2024-11-08

MORE AT Google

The service was extremely slow, we waited at the door about 15minutes before we were seated. Then once at the table we waited half an hour before anyone came over to take our order. We didn't even have drinks. We were about to give up and leave as our toddler was getting very impatient when finally someone came over. We just ordered chips because the table next to us said they waited an hour for their food to arrive. We were never given cutlery and the menus weren't taken away. We also asked for colouring which we never got. We will never be returning as it was just awful all round.

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Holly Buckler . 2024-11-06

MORE AT Google

Great dinner. Chloe was really friendly and helpful while also being very professional.

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Richard Dronfield . 2024-11-05

MORE AT Google

The King's Head is a bit shabby these days. Mind you it was extremely busy, but the service was absolutely marvellous. Well done Lauren! Thank you.

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Stephen Gooding . 2024-11-05

MORE AT Google

Quick service this evening, Chloe was friendly and prompt with service.

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Kiri R . 2024-11-05

MORE AT Google

Great place again! After a bit of a downward spiral just before Covid this place really has improved its standards again. The salad bar is again well stocked with nice tasty looking salad items, the food is cooked quickly and tastes great, and it's cleaner and tidier too. Obviously, busy times will always struggle to keep the standards up, but we went in for a late lunch and the salad bar was still kept full and everything was great. Looking forward to another visit.

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Andrew Carpenter . 2024-11-04

MORE AT Google

We were served by a lovely lady called Rachael

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Wendy Young . 2024-11-03

MORE AT Google

Great place to eat and at a reasonable cost. Great service with tasty food.

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Andrew Gardner . 2024-11-03

MORE AT Google

Really great service from Rachael on a busy Sunday dinner. Loved the salad bar

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matthew khettasiri . 2024-11-03

MORE AT Google

Rachael was very efficient and polite. She made sure we were looked after as we were dining with an non verbal autistic child

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Deborah Boosey . 2024-11-03

MORE AT Google

Rachel was very attentive, making sure we had all that we needed, she recommended a great pasta dish, just what I fancied! Great experience and will be returning

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Nicholas Stones . 2024-11-02

MORE AT Google

Rachael was an absolutely amazing host! She took such good care of us all evening and made sure we were happy at all times! Food was great and well priced too!

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Briana Collins . 2024-11-02

MORE AT Google

Rachael is a very polite and happy server.

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Anthony Bearpark . 2024-11-02

MORE AT Google

Came here with my daughter and we enjoyed our meal. We recieved a warm welcome and was a nice atmosphere for a 5 year old. I want to single out Harry who was attentive and helpful.

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Robert Attridge . 2024-10-31

MORE AT Google

Food really poor cold greasy very unhealthy the restaurant was very dirty greasy floors tables toilets not working and totally filthy the hole place needs a clean and re decorated, the staff we great helpful and worked hard will never return

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paul douglas . 2024-10-27

MORE AT Google

Normal harvester good food nice staff. usless WiFi difficulty in signal to pay bill

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Dave Haskins . 2024-10-24

MORE AT Google

The place had really lovely staff but it's falling to bits and the food was average.

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Gareth Ward . 2024-10-24

MORE AT Google

We're short of staff.but were served quickly.well done.

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Gail Claus . 2024-10-19

MORE AT Google

Staff were very nice and welcoming I think we came at a busy time and luckily got sat in the bar area. Food was good and it is a good place for children.

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Michael Marsh . 2024-10-09

MORE AT Google

Came here for breakfast with my little girl & we were treated amazingly by Sarah & Kerry who made a fuss of us both & gave amazing service. Food was excellent and throughly enjoyed by us both!

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Helen Williams . 2024-10-05

MORE AT Google

Absolutely TERRIBLE! I ordered 3 drinks while my sis has gone to get something from the car. When the staff came back she only had 2 drinks and saw there were 3 of us. Looking down on us and said SARCASTICALLY “OH!? THERE’S 3 OF YOU AND YOU ONLY ORDERED 2 DRINKS!!?” I ignored her words and tone of voice and said I ordered 1 Pepsi and 2 Pepsi max. Waited for quite awhile for her to come back to take our order. As we haven’t been to this Harvester for some time due to change of location and just visiting our parents, we did not know the changes. For Salad bar, before customers can help themselves once they have sat down and ordered drinks but it’s different now, we have to wait for the staff to give the bowl and make the order. HOWEVER, the same lady who was serving us, SHOUTED at my brother ACROSS the restaurant and said “YOU CAN’T GET THE SALAD, YOU HAVE TO ORDER!!!!” We were shocked as well as the people who were sat next to our table us. She should have came over to my brother to inform him and in a proper manner. I work in Hotel Industry and this is UNACCEPTABLE!!! VERY BAD CUSTOMER SERVICE!!! Who would want to be shouted at, as if it seems we were there to steal and not pay!? First of all, she should have came and said “apologies but we will need to take order first and give the bowl for the salad bar, I’ll come over to your table if you’re ready to order. BUT NO! When my brother came back, of course he was UNHAPPY WITH HOW HE HAS BEEN TREATED. My brother said you don’t have to shout from across and the staff was very confrontational, she said “EXCUSE ME WHAT ARE YOU SAYING!? DON’T BE RUDE!!!” With her eyebrows raised and leaned back as if she was surprise of our reaction because of her ACTIONS. She repeated with AN AGGRESSIVE voice this time “NO! NO! WHAT DID YOU JUST SAY!” My brother then, said you were the one being rude earlier, you could have came over and said it nicely. The staff did not stop and tried to justify her actions. As we were hungry, my brother just said, look we are here to eat, we would like to order. She did not stop and said she will GET HER MANAGER! We told the manager what happened and he apologised and said maybe it came across differently to us. We said no, she was all lovely to all other customers she was serving around us but she was spoke differently to us. (Note-: We are asians and all other customers were English). He asked if we want to be served by a different staff and we said, yes please. NOW, while we were eating having our lunch at around 12-1pm on 2nd October 2024. I noticed the staff (the lady) has been GLARING AT US especially at my brother in between of her taking orders from the other tables. My brother have noticed as well and told us. IT WAS VERY UPSETTING TO THE POINT WE COULD NOT EAT PROPERLY BECAUSE WE HAVE LOSS OUR APPETITE DUE TO THIS DISGUSTING BEHAVIOUR!!! I asked the manager to speak with me in private, and she glared at me when she heard this. I told the manager, how his staff (the lady) has made us felt (horrible). We came here to eat and enjoy our lunch, not to be treated this way. I told the manager, this is VERY DEGRADING. How she treated us was different to others. I told the manager, do you know how we feel and how we see this???? Of course the manager, apologised and said again, it could have come across differently. I said no, SHE IS RACIST. We are not asking to be treated special. The Manager said, he will speak to his staff. TO THE OWNER OF HARVESTER FRIMLEY GREEN-: Please kindly look into this matter, it is unacceptable to have staff who mistreats your customers. We used to come here often and your staff has always been great and lovely! And we have never encountered racial discrimination at your restaurant until yesterday. I had breakfast with several aunties and uncles this morning and mentioned them about what happened. They told me they have encountered the same with a certain staff not just once. When they described the staff, we found out IT WAS THE SAME PERSON. **The staff (lady) was more on the overweight side, blonde hair with glasses.**

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Maikee Cabellon . 2024-10-03

MORE AT Google

Really disappointed with our visit last night. The place was packed and only had 1 person doing drinks and about 3 staff serving (who then had to clear and make desserts too). Apparently they had plenty of staff, but the Manager refused to call in extra help. If that is true, then clearly making money is the priority, not making sure customers are served in good time and wanting to return.

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Tracy Hampton . 2024-09-29

MORE AT Google

We love this place. Sadly, just today one of the chefs was rather loud and silly. Kind of put us off which is a shame. Waitresses weren't feeling friendly we found today

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H A . 2024-09-24

MORE AT Google

I always love going here. Friendly service and good food.

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debi rawlings . 2024-09-17

MORE AT Google

Debbie was amazing today! Very welcoming and excellent service!! Will be coming back!

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ADARSH AGARWAAL . 2024-09-11

MORE AT Google

Visited today (11th Sept) with my friends after work. Our waitress, Sadie was fantastic. Not only was she friendly and efficient but she also brought a lot of warmth to the service and really enhanced our experience. She’s a credit to the team at harvester! The food was as you’d expect, came out fast and tasted good. Thank you again to Sadie for the service and for kindly laughing at my joke!

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Joshua Perkins . 2024-09-11

MORE AT Google

Great salad cart all tasting amazing. The mix grill was cooked to perfection and we got seated even though we arrive 30mins early

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Steven Malone . 2024-09-10

MORE AT Google

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