Harvester Nene Valley - Northampton in Northampton

Came in yesterday evening, our waitress was Ruadhan and she was lovely. We were quick to be seated and attended to, even when we couldn’t make up our minds she was patient and helpful. Food was lovely, I don’t understand all the bad reviews as we had a great experience! Thank you

Poor experience Cold inside Cold food Wrong order

We were greeted on arrival with options for seating, no fuss and drinks followed quickly . Waitress was pleasant with a calming demeanor . Our party did not feel any intrusion but cared for at the same time . Only negative was the freezing wind when other customers arrived or departed. Outer door was fixed open !. Fully recommended. Best regards Chris

The restaurant was cold as the front door was left open. The starter came without the sauce, a small discount was offered with no apology and then didn't give us the discount. The waitress completely ignored us and we couldn't get more drinks or salt and pepper for our meals. The steak was mainly fatty and overcooked. Overall a bad experience and we couldn't wait to leave.

Visited with the wife on Thursday 2nd January for the Breakfast. The worst i have visited for cleanliness and if i wasnt there to complete my review we would not have even say down down to eat! The glass windows and doors were all smudged and the floors had debris all under the tables and on the seats. For a reputable chain you would expect higher standards (see photographs).Every eating establishment should be cleaning after every service. My wife had to place her coat on a bag to avoid the crumbs on the seats! It was obvious and clear that there are no regular cleaning schedules in place! This is poor management and if the public can see it is dirty then so should the management team. If you walk past this kind of clear dirty areas, then this is your standard and you are not leading or driving the cleanliness of your restaurant. The service was very good, and i have to say the food was tasty. We both went for an English breakfast, which was well cooked and good ingredients. I did complain and received an email back from the assistant manager stating that they would ensure the place was cleaned and introduce a rota for cleaning. All the floors were thick with dust and the salt and pepper pots caked in food waste. Under every table there was dirt! Why was this not already in place? Based on this being the dirtiest restaurant visited so far, i will go back in a few weeks to assess the level of cleanliness and see if they have improved. Guys, hang your heads in shame, because this was not acceptable by anyone`s standards. The whole place requires a deep clean and maintenance.

A modern purpose built box for a restaurant. The salad bar looked tired, and in need of a top up. This only seemed to happen if you asked. We waited an age for our food, when it came it had clearly been kept warm whilst waiting for the rest of the order of just four meals. Not your best effort, Harvester.

I AM SORRY PLEASE DONT KILL MY FAMILY 🙏

UPDATE December 2024 Took my wife, mother and son for a Christmas meal and thoroughly enjoyed the food . The only negative from our personal perspective was the amount of young and babies screaming and shouting. But this is just a generational niggle. Otherwise a good time out 😄 PREVIOUS: We popped in after a long day shopping and following our previous visit several years ago which easy great we we apprehensive. However the meal deal was good value and the food and service were good.

Service is the downfall of this place, the staff just couldn’t care less about their job! Staff love to congregate at the bar whilst tables of people are waiting to be served. Couldn’t complain about the food other than the fact it took to long to be taken away once everybody was finished. Overall, the waitresses need to have better training in customer service.

Got to be the worst meal ever. Salad bar empty. They ran out of chicken also. I ordered a bottle of champagne for my sisters birthday. It arrived open and REALLY warm. Steak was dreadful. Fish was tasteless and staff were rude and really didn’t want to be there on Xmas eve. AVOID AT ALL COSTS. £179 wasted.

We had a table booked for 6.15 and when we arrived we were shown to a table in the open area and we asked for a booth. We were told they were fully booked as if it was a problem to swap one table for another. The table we were meant to sit at never did get occupied so confused where the issue was. We were not given any cutlery and had to find someone to ask for them. We finally had our order taken at 6.35 and were told there was no salad bowls and we had to make do with plates and when bowls were ready we would receive them. Never did. Our food arrived by 7.10 no complaints over the food itself. Our waitress did not attend to us again and by 7.45 we had to go searching for her to ask for our children’s ’build your own sundae’. We watched her leave as her shift was probably over. I went to find someone else to ask who told me that she had to get our server to put the order through. I told her that she just went home and she took the order for me.. still not here by 8pm and there was around 4 tables at this point. We then had to find her again and by 8.10 (2 hours after arriving) we finally got our children’s deserts. As you can see from the picture, 20+ mins to serve this is appalling service and we won’t be coming back.

I enjoyed a delightful breakfast this morning; the service was exceptional. Anita provided outstandingly welcoming and helpful service. The food quality was superb, and I highly recommend this establishment.

The food was fairly good but it took ages to get the meal after ordering it.

Went on a Friday with the kids, took ages for someone to seat us and thats only because the person behind us flagged them down. Sat down for 15 mins and still no one had came over, kids were starving so we left and went to KFC next door. when we had left KFC the couple sat next to us who were in there before us were only just getting their food. Restaurant was only half full. Normally have a good experience at Harvester so very dissapointed

First visit to the Riverside Harvester ... and will never return. We had visited The Hub with our 10 month old and 4 year old. Before we 'hit the road' (which is around an hours journey) we thought it would be a good idea to get the little'uns in their PJs and fed so they could fall asleep in the car. We usually enjoy our local Harvester and thought this one wouls be no different, so booked a table for 6 pm. After waiting approx. 50 mins for our food, we were shocked to be told that it would still be atleast another 20 mins before our order would be plated. They were unable to expedite the food for the kiddies (which we didn't think was an unrealistic request). With two tiered children, we had to make the decision to leave hungry. The waiting time was so unrealistic and the staff seemed incompetent considering the restaurant was seemingly not at capacity. We weren't the only ones to leave. 2 other tables (who both said they had been waiting less time than us) walked out at the same time. Others were complaining left, right and centre about the service time and the food quality. We were shocked at how much food people were wasting. I would not waste your time going here ... unless you've got a lot of it to spare 🙈

Anita was very polite and helpful, couldn’t do enough for us. Thankyou very much

Come for lunch, was a lovely atmosphere and had friendly staff. Leah was our waitress and was very attentive and friendly. Would definitely recommend.

Eve, the young lady who served us was fabulous! So welcoming, accommodating, friendly and attentive, without being overpowering. She was such good energy to have around our table. We were two friends meeting up halfway between our homes, so neither of us was too familiar with the area and she was able to helpfully advise us on visit to the area as well as on our meal and drink choices. Being on a strict diet at the minute, Eve very helpfully arranged for substitutions/switches which made me feel like I wasn't a nuisance, even though I know it's inconvenient for the chefs. I was very impressed that I was asked to sign a liability form for my allergies before being invited to the salad bar, it showed to me that the company and Eve cared for my wellbeing. We ended up spending far longer than we originally planned there, spending more than we thought too, however were more than happy to do so, as it felt like a really 'safe' space to catch-up, which, and neither Eve, nor Shanice (the other lady who helped us when Eve went on a break) knew, we were there for a last catch-up before my friend was having a massive 7 hour surgery just less than a week later to remove what was left of her bowel cancer amongst other nasty things so to feel comfortable was essential, so thank you!! P.S. I write this the day after her surgery, we wait to find out whether it was successful. Next few times I see her, will be at her own home, but when she's fit and able to, I know we'll be back as you all made it such a lovely visit.

Warm welcome from the manager on the door, great service. Would recommend.

food ordered @ 6.30 pm lead time 35-45 min , called restaurant order was ready but no one rider to deliver, i finally got the order after 1 hr 45 min , cold food went straight to bin and just eat refunded just £5.30 instead of full value.

Came in for a meal with family and Leah was our server she was very attentive and friendly, she also had great knowledge off the menu and recommended some great dishes. Would definitely go back. Leah is a real addition to the company.

Toilets were dirty and womens hand drier was not working no alternative to dry hands floors where wet and slippy generally poor. The waitress brought the wrong drinks after long wait for order to be taken had to take to member of staff to change. The salad bar had no bowls and half of the salad items were empty. General state of sald bar messy and in chaos. Long wait for food approx 40 mins for a chicken burger and a burger when arrived the bun just distingrated into much I imagine because it had sat in kitchen for long period

Food was barely warm, service wasn't very quick

Friendly and polite server (Anita), food was good as expected

Fuming FUMING THE SERVICE WAS APPALLING Someone called amber shouted at me and swore at me I will report this restaurant!

Good example of the chain. Really helpful staff.

Banging food, banging customer service. Absolutely banging loving this Belgian waffle. Big banging beefy burger jaw hurt

15-11-24... Went in just after 12 & the whole meal was a shambles. Took staff a while to take our order once seated even though there was plenty of staff around for the 5ish tables with customers. Once we started ordering they told us they were missing food items, but ok we picked something different, Unfortunately we waited well over 35 minutes for food & all we got was a sorry it's coming 2x, we had tables close by come in after us, eat & leave before we even received our meals. Once they showed up they had been under the lamps too long & food was dry & steak knife was that hot it burnt my hand from it being under the lamps. We had a passing comment from staff saying "hope it was worth the wait" before we even got a chance to reply she had left. We ate & left.!. No-one informed us why our food was taking so long & we felt like the staff wanted to avoid our table. 2nd time now service & food has been poor. We won't be returning.

Came in on my own. Looking for a quiet comfy meal by myself. Mentioned at the welcome. Sat in a quiet corner but a large loud group later joined. Staff subtly came over and asked if I wanted a move. Good job.

The place was cozy and warm. The service was good. The menu was interesting and the funny part is that the calories were written 🙌🏻😀 The food was tasty but I felt discomfort in my stomach after that... Overall i was satisfied with the place.

Excellent service by Georgia. Food excellent..

Extremely low food quality. It felt like I was eating burger van food at restaurant sit-down prices. I ordered the "Veggie Breakfast" with poached eggs. The vegan sausages and veggie fingers were low quality, the single mushroom was clearly frozen and rush-cooked. The provided bread was extremely thin and low quality, you would get better quality and thicker bread by just buying Tesco's or Sainsburys' cheapest own-brand bread (80p~). Only saving grace was the table staff, they were pleasant and attentive. The two poached eggs were okay but not worth the cost paid for the entire meal. Overall, not a good place for breakfast, try another place.

Love the salad,good selection of dishes

Food took about an hour to come out, everything was cold and overcooked and found a hair in the chicken wings. We asked to see a manager, was told 10 minutes later that he was too busy to come over. It wasn’t even very busy. Won’t be coming back again.

Eve was fantastic with service, serving twelve people she did an amazing job, nothing was too much and she kept her composure perfectly with our noise crew lol thanks Eve for making our night a banger👏

Stopped by Friday evening with no reservation. Our server Ruadhan was awesome, very friendly and helpful especially with my wife’s allergen and dietary requirements, taking the time to work out what she could and couldn’t have, and was very knowledgeable about the menu.

Eve who served us was very lovely and helpful. Very quick service and good food

Bad service. Was not busy when visited but waited over an hour for meal ordered. They forgot to bring it to us. Forgot to ask if we wanted drinks. And food was awful. Garlic bread starter is just soggy pitta soaked in garlic butter slop. Never again

I would like to add to a good experience as it was my birthday yesterday the salad was delicious and the mixed grill was delicious Georgia our waitress was a sweet girl I gave her good feedback and at the end I left a tip for very good service I will be back another time but I came with my old support worker yesterday who is a very good friend of mine so good lunch all round thank you

Food was lovely but didn’t receive my salad

Kat was a lovely and attentive waitress. Food was good BUT the choux bun dessert was EVERYTHING

Came for dinner tonight, was served by a lovely young girl called Eve. Made our dining experience great! Keep up the good work Eve! :)

Thank you Kat beautiful service

New menu was needed and it is lovely the new corn bread is amazing love it. Server was Kat and she was lovely.

Food and service were great! Paul did a great job, attentive and very helpful and professional.

Everyone’s always super amazing and foods always 10/10! And good music Love this place

Food was great as usual and Callie did an exceptionally great job serving and catering to our needs. 10/10

Great experience I would recommend it Thank u

When we arrived, our order was taken quickly. We ordered a rib eye steak (MR), a chicken burger, two salad bowls, and two refill drinks. We went and got our salad but had to remind the server about our drinks. There was no apology. When our food arrived after waiting nearly an hour, my wife's steak was well done. We had to find a server to complain. She said sorry, but there was no sincerity in it. They did not offer to take my food away and return with both meals. Instead, she said it would be 5 minutes to replace. We were happy to wait, but 25 minutes later, her food arrived. I had finished mine. The lady that delivered the meal said she would take my wife's meal off the bill. When we asked for the bill, we were questioned about the meal being taken off. We had to convince them that this is what we were told. I'm not sure why the manager did not come over to us to apologize. As a restaurant manager myself, we love coming to Harvester, but now have our doubts, as mistakes happen, but it's how you deal with it. There were two other tables near us that complained as well.

We had an amazing waitress called Zara who was funny, very nice and personable; the service, food and atmosphere were all amazing. 100% enjoyed our visit.

Superb 3 of us had bits and bobs as snacks included 2 salad bowls as helped by servers choice ...Superb never been there . V quiet v clean bubbly happy staff .

Had dinner here and was served by Eve. Such a lovely girl, super friendly and very professional. She made our dining experience very enjoyable. A great member of the team. Thanks Eve 😄

Anita is fab. So kind and great service. Made my parents anniversary very special. Thank you very much!

We came to eat here and we had the pleasure of Eve being our server. She was so polite, welcoming and knowledgeable, a real credit to the place. Tried some items from the revised menu, loved the hot honey bread. All food was well prepared, salad bar fresh, really tasty. Great experience as not been to Harvester in a while.

We visited this evening to celebrate our daughters 10th birthday. On arriving we were told about the new menu. But that food was taking a little longer than normal. Eve was our server who was brilliant and made the birthday girl feel so special. New menu and food was excellent. Well done Harvester especially Eve. 👏

Our table had empty vinegar no salt and no ketchup took from another table . My wife's ribs came out and the trainee came up to tell us the other 2 meals will be a few minutes as they are waiting for the onion rings . Our meals arrived about 5 minutes later . The trainee came back about 10 minutes later to check everything was OK. I told her I wasn't happy with the chunks of pineapple from the buffet microwaved wasn't to the standard we used to get .she replied I THINK they changed it with the new menu . I also told her the peas were cold she did offer to get some.more but I had nearly finished (didn't eat the.pineapple or the peas ). Maybe the trainee should have asked someone who knew the answer and not guessed . When we wanted to get the bill we had to call the staff at the bar as they were all there chatting!!!

Staff work very hard for demanding customers

Unclean salad bowls, incorrect orders, ice in all drinks including wine?!, ice in a drink where no ice was requested, 3 items ordered off the menu were not available, we weren’t informed that items were unavailable and unfortunately all 3 items were for the same person who was put on the spot to keep re-choosing something 3 times!! Requested a glass to go with bottle of beer which never arrived, had to go and find someone to get one. No on tap beers available. I had booked for my daughter’s 5th birthday and had family members with us. It was embarrassing to have booked such a place.

Stopped for a quick bite but ended up taking over an hour just to get kids meals. Place was grubby and food was very basic.

Even though we booked, arrived on time and was told our table had been given to someone else and the weight would be at least an hour. Poor service/ management

food was great although my salad was missing

Not the greatest i must admit the staff seem ok. But the fact they always run out of things is never a great sign. As the server told my friend she couldn't have 3 choices off the menu as had none. Ohhhh also note this was after she had ordered and the member staff had to return 2x. So thats crystal clearv (In response to there response) I agree to disagree sadly this wasnt my impression on this occasion

My family and I went for dinner… the restaurant was very dirty, there were few people and the waiting time for food was 1 hour. The staff acted like they were at a social gathering and not at work. The food was not tasty and stale. I often visited harvesters in different places in the UK and this is the first time I have encountered such a horrible place.

Went in today and was served by Ruadhan who was excellent and made our meal out as a family very enjoyable. Would definitely recommend and can’t fault the service provided my Ruadhan. 10/10!

Booked a table with an hours notice. They had some issues with items that they ran out of and called us in advance. Didn't affect what we wanted. The food was excellent, we ordered small portions and it was just the right amount. The staff were friendly and professional, our server Baily went above and beyond to help us. They catered to an allergy well. We tipped because they deserved it. Will definitely be back. The seating wasn't comfortable at all, it's noisy and it echoes. The opening times on the booking part of their website and Google are incorrect.

What a lovely evening to share a birthday meal. Ruadhan was lovely waitresses very polite and a happy soul. Kept us informed as our food was going to be a little late. How long it would be. Smiling and making the birthday boy feel special. A real credit thank you for making it a great evening.

The food was tasty, the atmosphere was enjoyable and our waitress ruadhan was good fun and she had a nice laugh with us while we celebrated a birthday

My server was ruadhan. She was extremely kind and very useful when needed

We were a large booking, for a birthday celebration. We were seated straight away, and drinks ordered immediately. The staff were patient with all of us when we were ordering food, and apart from 2 dishes that took a couple of extra minutes, everything arrived together. The food was delicious, and the staff were friendly and courteous. Especially our server Eve, who, despite still training, handled our complexities very well. Will definitely visit again

Lovely breakfast. Service was amazing. Anita serving us this morning was lovely, very smiley and friendly. She deserves 10 stars 🌟

We had Eve serve us and she was absolutely amazing. She worked hard and has a brilliant sense of humour. A great asset to your company. Food was good too.

Ruadhan was 5/5 service! Lovely food would recommend :)

joanna was a lovely server ,and made sure everything was okay with our food, overall a great experience 😁

I have no idea what has gone wrong at this Harvester, as it used to be my go-to restaurant. As a family treat, I took my wife, daughter, and her partner, along with the grandchildren, out to dinner. I ordered a steak, and when it arrived, my meal was cold, so I promptly sent it back. It was replaced, but I had to wait, something I was prepared to do. Unfortunately, when it arrived, the steak was once again cold. The meal was removed from the bill, and I went home hungry. Next time, I will eat next door at Frankie & Benny's.

We understand Eve is new to Harvester. We found her an excellent waitress, very professional and swift. Eve's politeness is a great quality and comes across very mature for her years. Our breakfast was enjoyed as usual and our service second to none. Thank you Eve 😀 Lord Graham C Jones

Excellent service food very tasty cooked perfectly, staff very polite friendly and helpful. Disabled parking good Eve was very helpful

Joanna was excellent serving 👍 spot on

I am writing to express my dissatisfaction with the breakfast I received at your establishment this morning. I ordered the chicken and waffles, and while the chicken was satisfactory, the waffle was of extremely poor quality. It appeared to be a pre-packaged waffle that could have been purchased from a supermarket. Additionally, the portion size was inadequate, as I only received one waffle, two pieces of chicken, and two pieces of bacon. I hope that you will take this feedback into consideration and make improvements to the quality of your breakfast offerings. Thank you for your attention to this matter. Sincerely,

Visited for a family meal. Excellent food and our waitress was lovely and extremely helpful. Will definately be visiting again.

Like the new menu. our waiter Baily was very helpful and informative

If I could put zero stars I would! Ordered at 6pm just received it at 21:20! It was absolutely stone cold so unable to eat!! Shame on you!!!!!

We went for our daughter 4th birthday. Eve was a fantastic server and went above and beyond for our table which made the birthday dinner extra special! The food was great quality which we all enjoyed and there was plenty of allergen information. Thank you everyone and harvester team for a great meal out!

These guys took my money through Uber eats and didn’t deliver my food . Terrible .

Popped in lunchtime for a dinner. The Roast Chicken was great. The salad bar was well stocked. No missing or low items so was able to have everything I wanted. The place was very clean and tidy, and other tables' empty plates were soon cleared and tables wiped down. Ruadhan who served us was friendly, polite, helpful and efficient. It was a warm welcome abd service, and I left with nothing but a positive impression of the food and restaurant. Great job.

We had a great time. Both Joanna and Eve are exceptional servers and Joanna remembers customers and welcomes them back. We've not had any issues.

Really impressed with the food and service at this harvester, the salad bar was well stocked up and fresh. We opted for the lunch deal and had two courses, both the gammon and chicken burger were tasty and the waffle was delicious, only downside was that they didn’t have any ice cream and we were offered a vegan option. Staff were very friendly and welcoming

Food good, service very pleasant

We visited Nene Valley as a group of 16 to celebrate my daughter's 16th birthday. The food was excellent and our waitress (Shell) was so attentive, she really couldn't do enough for us. Everyone commented on how great she was and how lovely the food was. Thank you all for giving us a wonderful evening

Waited over an hour and a half to get our meal (which was very poor and arrived cold). Salad bar very poor. Waited almost an hour to get our deserts. Non attentive staff. Dirty tables. Dirty toilets. Staff Not familiar with allergens. Just shocking! Will not go again!!

Update: check out the fantastic customer service from the restaurant!! Disgraceful! Arrived at 4pm (booked) and by 17:17 pm we had only had our starter. Wanted breaded mushrooms - they'd run out. Chose coujons instead - they'd run out. Appalling consider this was at 4pm! Ended up with cheese garlic bread which was a lump of bread with dried up overcooked cheese on top, no garlic to be seen anywhere. After chasing our main food it arrived & was clear that it had been sat under the lights for the last hour. Chips were anaemic looking, bun was wet, burger was dry and all our food was just warm to touch. The restaurant wasn't even half full. Couldn't eat the meal. Salad bar needed refilling and a good wipe down. We are frequent customers of the Harvester restaurants and this is by far the worst we have visited. One star because i couldnt leave no stars!! Will not be revisiting.

Good atmosphere. Great service but the food is bad. Real bad. Unless someone loves frozen microwave highly processed food.

Nice food, good service, comfortable table. Love bbq ribs

Joanna was so lovely when serving us and the food was really good!

Apparently closed today not serving breakfast nothing advertised anywhere the doors wide open so I walked in. Not very happy

Not my best visit to a Harvester. I knew they were busy upon arrival as the waitress told us it would be a 30 minute wait on food and there was a list of items they had sold out of. But they were too busy for their own good and seriously understaffed. We had to ask a couple of times to be brought glasses for the self serve drinks machine. Our salad bowls came out very hot fresh from the dishwasher but really not ideal for putting salad in. The salad bar was poorly stocked and not as clean as I'd have liked. Then the half roast chicken I had was very poor. A really bad bit of meat and not fully cooked through. I'll be avoiding this restaurant for a bit in the hope things improve.

We went in on the school holidays at lunch time so very busy, the young lady that served us was great, explained that there maybe a bit of a wait which was fine but overall the food was good and filling, my eye’s were bigger than my stomach 😀, overall really good 👍🏻

would have been nicer with the salad but it did not have it even though I Requested it.

Joanna was great today serving me and my friends

Every time I’ve been here the food has been good, it’s come out hot, portion sizes are great and the quality has been acceptable considering prices paid (mains) Smaller plates are a bit pricey for what you get. The layout of the harvester could do with a rethink as the close seating arrangements are a bit awkward. Overall will be returning as I have enjoyed meals here in the past.

Hostess was lovely, friendly and attentive, her name was Joanna