Based on 2.359 opinions finded in 3 websites
Based on 2.359 opinions finded in 3 websites
Nº 331 in 433 in Gloucester
Nº 52 of 55 British in Gloucester
Opinions
Food very nice and staff very welcome
tony . 2025-01-18
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Very welcoming, the staff are so friendly & helpful. Food was excellent. Been here a couple of times with my friend who lives in Gloucester and he visits fairly regularly and is always happy with the food & service etc.
Susan Laurie . 2025-01-11
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Greeted by familiar friendly staff. Nice selection of food and friendly atmosphere. Possibly the music was a little loud right near my table (17).
Steve David . 2025-01-06
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Sunday carvery was good, beef and gammon really good. Yorkshire puddings need a bit of work though, had taller pancakes!
sean . 2025-01-06
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Came in with my mum Family run business Spoke with the manager Dave & his daughter Michelle. Welcoming & attentive staff. Go out of their way. Went for steak but was a hard decision as the roast cavers looked amazing will be trying that next time
Biker Dan . 2025-01-05
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What s fab Sunday Lunch and dessert we've just enjoyed. Our waiter Henry was so friendly and accomodating to all of us. He is an asset to this establishment.
susan h . 2025-01-05
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We went out for lunch yesterday, Christmas day. It was all very lovely from start to finish. But when we first arrived I thought I'd be different as it was Christmas, and asked the young lady server (don't think we can say waitress any more) for a small sweet sherry. She looked at me and smiled a very nice but confused smile, and said 'I don't know what that is but I can ask if we have it'. Off she went, and returned to tell me they hadn't got any. Ok, chardonnay it was then. I know you can still buy sherry in a supermarket but I was very surprised by this. We had a lovely lunch though, good food, good service, all excellent. We would definititely do it again next Christmas.
Geojoanne127 . 2025-01-04
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Good food, really nice serving staff
Shaun Brammer . 2025-01-02
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Lovely night out for my partners birthday
Hayley Gardner . 2024-12-30
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Delicious Christmas meal, I had the Lamb Shank, meat just melted off the bone, lovely roasties, lots of different vegetables available too. Staff were lovely and friendly, atmosphere was fab too, just enough people there that it wasn't too packed. Tables cleared straight away and cleaned plus there were tables free for us to sit at and have another drink if we wanted but we weren't encouraged to leave the meal table. Really great place, would definitely go again.
Lisa Jackson . 2024-12-27
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I can't fault the bar staff here, they were wonderful. However, we were told to expect a 30 minute wait for food, and got served after 1 hour and 15 minutes. We had to go back to the bar to ask about our food. We ordered a burger, a curry, and a kids pasta meal. The food quality when we eventually got it was great, but that long of a wait when the pub wasn't too busy on our arrival isn't good enough. As we had waited so long with a young child, he was then in no mood to eat the food which was then a waste of money for us. Had we known we'd be waiting so long, we would have gone elsewhere.
Mark MacArtney . 2024-12-26
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Food a bit on the pricey side for what you get, in my opinion. I ate here on three consecutive evenings, choosing a different dish each day and nothing was above passable. Pleasant place though.
Craigybaby . 2024-12-26
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Fabulous food, outstanding service!
Maria . 2024-12-24
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Great staff,really good food and dog friendly 🐶
Sue Wood . 2024-12-21
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Geat pub, great atmosphere and friendy
Me and my crazy girls . 2024-12-15
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Have popped in a couple times now over the last month or so, never disappointed. Lovely owner and lovely staff, great service and food was great. Thanks to the team, will see you again soon.
Kimberley Charles . 2024-12-12
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Brilliant staff and food! All in high spirits and looked like they enjoyed working together too! Mackenzie especially was very enthusiastic, in high spirits and just a pleasure to be served by!
Jay H . 2024-12-07
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Great service from mackenzie tonight as our host for our works christmas party. Very helpful and attentative. Definitely needs a pay rise
sharon T . 2024-12-07
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18 of us went for a works meal to the High Orchard for a third year running and can safely say that it was our best year yet. A huge congratulations to our hostesses McKenzie who constantly kept us informed as to what was happening and in general amazing at uplifting the atmosphere. She could not do enough for us.
Luke A . 2024-12-07
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Mackenzie was fantastic dealing with our work Christmas meal and her bright and bubbly attitude is a credit to her team.
Declan Horton . 2024-12-07
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This is a long one....... So it's that time of year again! you know, the time when your forced to spend time with people you wouldn't normally (unless your being paid). Yes, work christmas party season! I rocked up to the high orchard pub, with that nagging feeling of dread and "why did I agree to come" walked in and was immediately hit smack in the face with a warm, welcoming and friendly atmosphere. It put me at ease as I trudged over to my table and took a seat along with 16 others, and was struck by how much effort the staff had gone through to dress the table, floral centre piece, christmas crackers, and a generous and useful number of napkins per person. So off to a good start I would say. Drink orders were taken and then it began, 3 courses of great quality and very generous food, the pub had our names ensured everyone had the right orders, then as we all stared at our food eagerly waiting to tuck in, more dishes came out. Extra roasties, veg and most importantly enough gravey to fill an Olympic sized pool. I was in my happy place! Dinner and chat progressed and it wasn't as bad as I thought it was going to be. Then came the part of the night everyone who has ever worked in hospitality dreads, SPLITTING THE BILL! I don't know how they did it (probably some form of wizardry) but everyone paid for what they had with little fuss, zero confusion and with the ease of a gloucester seagull stealing your lunch. Thank you High orchard for a great evening! Most importantly a massive shout out to our hostess for the evening Makenzie (apologies if I spelt it wrong) this wonderful person deserves to be made a saint or at the least, employee of the decade! never in all my years of attending dining establishments has someone made me feel more welcome and left me with such a positive experience! There warm smile, friendly and positive attitude were a god send! Thank you very much
Tom Williams . 2024-12-02
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The staff were very helpful and polite. The food was good and a good price
Nicola Young . 2024-11-29
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Do not expect a decent meal here.waited a very long time for an unsatisfactory meal. We will not be returning.
Mark James . 2024-11-24
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The staff were friendly and helpful. I really appreciate all they did considering our party was rather large and my family can be a bit much. The food was all very nice and the atmosphere was lovely too.
Amber Carver . 2024-11-20
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This is a great place to stay overnight in a motorhome, close to the centre of the city. The staff were very friendly and welcoming. The food is typical pub grub that is reasonably priced. Wednesday is quiz night and turned out to be great entertainment. Our waitress automatically applied any discounts to the bill which was a welcome bonus. We would definitely recommend High Orchard.
Dave Richardson . 2024-11-18
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Pleasant pub to eat & drink in.great food,good service.
Jon Sheppard . 2024-11-15
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There is only one word. Excellent.
Stephen Neale . 2024-11-09
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Fantastic food and great prices
Stephen morgan . 2024-11-08
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Good VFM, pub that size however needs more than 2 bar staff at lunchtime
Richard Kennett . 2024-11-07
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Good value for money with good service.
Richard Allen . 2024-10-31
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Lovely food, served promptly by friendly staff
Sue Worley . 2024-10-30
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Excellent food friendly service
Rosalind Etheridge . 2024-10-28
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Great friendly service from initial phone call to being served with food and drink. Food was very enjoyable, at a reasonable price.
mark Adams . 2024-10-28
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Really enjoyed the food. Staff friendly and welcoming. Enjoyed everything so much we booked to come back for carvery then next day
Jenny Wren . 2024-10-28
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The staff were very pleasant and helpful, we made a last minute booking for 20 people and they were more than happy to help, fair play to them getting all that food out in one go. Highly recommended
Mark Cornish . 2024-10-20
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Great for a bite to eat and a drink, team were really friendly and made sure we put our car reg into the tablet on the bar, thank you!
Bridie L . 2024-10-17
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came on sunday with my mum, never been for a sunday carvery here before so thought we would give it a try, perfect amazing food nice carvery deck and selection, very friendly staff the owner is really lovely alwyas see him when we come in, the staff that work there are really lovely. food was amazing really generous with meat, we went for large portions and added on pigs and blankets. next time hoping to see lamb on the deck!!
Adriana Smart . 2024-10-14
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Good food at a reasonable price with brilliant company
Geoff Bradley . 2024-10-14
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THE best carvery ive ever had fantastic service by Henry and Katie. The food was absolutely beautiful and the customer service from the Manager,Henry and Katie was 2nd to none will definitely call again. THANKYOU
Tony J . 2024-10-13
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Great atmosphere great food really nice staff. Apple crumble needs to be crunchy on top, the apples still had some of the core left on and needs to be served with double the amount of custard, a thimble full doesn't cut it, apart from that excellent.
kev hawkins . 2024-10-13
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I held a 60th birthday party and had a buffett. The food and staff was outstanding and could do enough for us. I took decorations which they put up for me. We had music and our own section of the restaurant. I would 100 % recommend.
Gemma Metsoja . 2024-10-13
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Great pub twice gone amazing food and service
BIGDADDYUK GAMING . 2024-10-10
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Brilliant food, drinks and service. Dave, Michelle and Katie all very helpful
Daniel Lander . 2024-10-09
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Tables sticky asked to be cleaned but still sticky got a share starter five pieces of wings that was it for £9.50 Hell waste of money , kebab chicken Three pieces of chicken, very poor chips and tiny bit of salad never go there again
Sally Alexander . 2024-10-09
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Good scran would recommend very friendly staff - great car park and lovely scenery right by the water too ! Wow what more could I ask for !
Ethan R . 2024-10-09
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By far the best pub I’ve been to in YEARS! Katie, Michelle and Dave were a dream team tonight and I can’t thank them enough for their gracious service and warm welcoming! Will 100% be back!
Olivia C . 2024-10-09
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We were seated at a small table in the window that had no lighting and made it almost impossible to read the menu. We had to move the table out into the light just to see. The table was sticky and dirty. The QR ordering code was difficult for both iPhone and android to read. We ordered separately but at the same time but the meals came out about 15 mins apart. The food was expensive (eg almost £12 for macaroni cheese and garlic bread), disappointingly there were few vegetarian options but the food was ok. Average at best. No cutlery, napkins or condiments were offered or provided and we had to go and ask for them. When I went to buy a drink at the bar I discovered that people were ordering food at the bar rather than using the QR code but that wasn’t made clear and to polish it all off the patronising really young member of staff spoke to me like a child when I was paying for my drink with my apple wallet. Blatant ageism!!!!! We will not be back!!!
DawnM1963 . 2024-10-09
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Just dropped in for a few pints didn't stay long we found it one of the dearest for pints in the area.
Derrick Lee . 2024-10-07
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Great pub. Great food. Great friendly manager and staff. Would highly recommend to anyone who likes a pint and good food .
Don Phillips . 2024-10-05
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As always, the food was good, and the children's menu was well tested 😆
Michael Evans . 2024-10-05
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Had a parking fine problem but dave sorted it out. When you go here please make sure you use the main entrance and enter your car reg. Great and friendly staff
Wildy . 2024-10-01
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Lovely find whilst in Gloucestor. Never ate here but are planning to next time we visit. Dog friendly and lovely staff. Very clean.
Julie B . 2024-10-01
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Great food, staff could be more friendly order turned up worng and explained I wanted no sauce on my sons food but it turned up with sauce all over it, explained I asked for no sauce and the young girl huffed and just took the food away and said nothing.. 15 minutes later she came back out with the right order and just dumped it on the table and walked off!
natasha thomas . 2024-09-30
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First time for a few years and it was the best sunday dinner better than one we been to food cooked just right
wilfred adams . 2024-09-28
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Katie was the most gracious and helpful member of staff. Unbelievable customer service with a smile . High Orchard is a place to be x
Mick Bourke . 2024-09-27
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Yet again amazing service from all of the staff. Rom was very helpful and a good asset to the team
Robert Hebner . 2024-09-27
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Katie is the best staff member ever!!!
Ste reo . 2024-09-27
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Amazing pub with great atmosphere massive shout out to Dave the manager runs the place very very well
ranga chinembiri . 2024-09-26
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Henry and mckenzie and the rest of the team are brilliant what an amazing place to go the landlord Dave has turned the place around nice place to have some food drink and socialise
Adam Mabey . 2024-09-26
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Amazing food great value for money Dave amber Henry and mckenzie were great hosts
Adam . 2024-09-26
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Lovely Kebab! Would recommend. Thanks Henry
Mrs Worthington . 2024-09-26
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Food good and quiz very good with Henry
Deboarah Birchley . 2024-09-26
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Henry made the quiz night very entertaining
jane francis . 2024-09-26
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Thoroughly enjoyable quiz evening
Pamela Rudge . 2024-09-26
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What a fun night, good laugh and great atmosphere. We will be back Henry , keep those quizzes coming ....did I mention food was awesome sauce too x
vanessa worrall . 2024-09-26
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The staff at the high orchard are friendly and helpful. We had the carvery and it was really good, would recommend to anyone looking for a good place to go for a Sunday carvery
John Hooper . 2024-09-25
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Both Henry and Kate were great. Polite and attentive, nothing was too much trouble.
Shelly Smith . 2024-09-25
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It was really good food and it is warm and welcoming
Melody Streets . 2024-09-25
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Pleasant staff and nice hot food
Rachel Souter . 2024-09-19
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The person that served me was abrupt the food was horrible infact it made me ill we had a roast on Sunday the yourkshire puddings were flat and full of oil I will never go there again!
Nikkie Murray . 2024-09-18
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Brilliant , great service , friendly customer service
roxy Wiggall . 2024-09-15
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great food and great beer I've not visited for a while as have not been in the area. (last time I was my daughters god mother worked here) I was pleasantly surprised on how well the place is run now. All the staff are nice and the food was just as good. The ale on tap was very good, Its hard to find a good ale these days Will be back again soon
A b . 2024-09-10
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Had a lovely meal, food was really hot and tasty.
Teresa Cotterell . 2024-09-09
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Nice pub. Good selection of food and drink
Gillian Deacon . 2024-09-08
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Look at the table they say was cleaned.
Trevor James . 2024-09-08
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Very friendly staff, food was served hot and tasty
Nathalie Smith . 2024-09-05
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Went with friends for evening meal, great food and great service. Thanks to Henry and Romiley for looking after us.
Liz Dowle . 2024-09-02
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Ordered Pepsi , got given Pepsi max , was not too impressed as not keen on Pepsi Max
Jack Turner . 2024-09-01
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Great place offering a mixture of everything including a Carvery on a Sunday. Very Nice guy Henry checked everything was ok, asked if he could do anything else to help us enjoy our meal and interacted very well with my little one to which she said to me in the car afterwards are we seeing Henry tomorrow. Food was nice, mrs had a chicken kebab and I had loaded fries. Both very nice. Happy to go back again.
VanWilson84 . 2024-08-25
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We visited the high orchard today. Our past experiences here have been good but today wasn’t good at all. There were only 5 other tables. We waited an hour for food! It was ridiculous. The food then came and we were very disappointed. We will not be returning again. There are very few staff available to help as well, we just kept being told 10 more minutes. We don’t usually complain about things like this, we know these things happen but the restaurant was so quiet.
Lauren Phelpstead . 2024-08-23
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I visited here for a meeting with a disabled group. I was a bit dubious going as I had been there a year or so previously and it was awful so I had vowed never to go again but didn't have much choice as that is where the meeting was. I had heard that it was under new management so hoped it would be better. I was very pleased to find that it is much improved since my previous visit. It was clean and tidy, the staff were helpful and the food was great. I will certainly visit again.
Helen H . 2024-08-19
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Paid for parking, redeemed my ticket over the bar, so I believed all was good. I have been chased by the parking company and now solicitors for a parking fee that I don’t owe (£170) for over 12 months, even though the management of the pub have told me that they have cancelled the fine as I did nothing wrong. So stressful having Gladstone solicitors ( they are an ethical company !!!) chasing me and threatening further action, even though I have sent them proof that the pub said they have cancelled the fine. What a nightmare situation and all because I meet two work colleagues for one drink. Steer clear.
chris p . 2024-08-18
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Pre booked for 11 of us. First time in good few years family been all together. The staff were absolutely lovely, the food was absolutely lovely and as a family had a fantastic experience. Will most definitely return. Thank you so much High Orchard.xx
Dan M . 2024-08-18
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Great food and staff are fabulous
ashley dunn . 2024-08-13
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Pleasant pub with decent food. Good location for the Quays shopping outlet.
Michael Gibbard . 2024-08-12
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Had a nice meal there, not a bad price and lots of seating!
Jade Field . 2024-08-11
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Poped in had a fantastic meal we'll presented and very friendly happy staff highly recommend
Rachel Blandford . 2024-08-11
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Easy parking, friendly staff, good food.
Davina Holiday . 2024-08-10
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Dave and the team run a tight ship
Shaun Tippins . 2024-08-10
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I brought my mum out for a carvery after several fantastic visits! Love the good, love the cocktails(The long island iced teas hit the spot) ! And the service and atmosphere is chill and enjoyable. Will be back!
Tom Grice . 2024-08-05
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Really lovely food and drinks. Staff were friendly. A small wait for food, but it was busy, so no ones fault. Would eat here again
Gemma E (Gemsta) . 2024-08-03
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Nice food and good service. Always pop.om before football for a pint! 👌
Michael Wathen . 2024-08-02
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Had jacket potatoes with beans and cheese didn’t taste the best order at the bar what the girl was lovely and plenty of seats just wouldn’t recommend the jacket potato
Connor Wakeham . 2024-08-01
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We had Sausage and mash with peas, sauteed onions and gravy...took over 35 minutes to arrive, plate was red hot, so was the small egg cup size gravy jug, my friend burnt her hand on it, had to use napkins, ...you could tell had been kept in oven, peas were dried and shriveled, sausages were hard and dried out, no onions at all, enough gravy to cover 1 sausage, had to use 4 of the virtually empty bottles of brown sauce instead...and expensive for what you get... sorry won't be back
Steve Lord . 2024-08-01
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Good for a quick meal, excellent value for money.
Kay Rowlands . 2024-07-30
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We stayed the night in our motorhome at the back of the pub and had a really peaceful nights sleep. The pub food was excellent, tasty and hot and all the staff were friendly and helpful. It was quite quiet the evening that we were there, but it was midweek but guess it gets really busy at weekends and they8 have lots of things going on at different times of the week. Well worth a visit.
Jasmine Southgate . 2024-07-21
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I recently visited the High Orchard pub after new owner and I must say, it has undergone a complete transformation. From the top-notch quality of the food to the warm and welcoming service, this pub has truly been revamped. The staff greets you with a wide smile, making you feel right at home. In my opinion, it's probably the best pub in the area now. Congratulations! Visiting you is always a great choice. ❤️
NEIL CISNEROS BORRAS . 2024-07-21
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My mum and I called this evening . We come from Hereford and come to Gloucester every week to visit a friend in hospital . Have noticed this pub and it always looks busy so we thought we would give it a try . First impressions, very clean , airy , spacious and was soon welcomed . Ordered drinks and went to a table . Went up to order food and Henry behind the bar was the most friendly and chatty . He came and checked that all was ok with our food and once again when we had finished . I have to say that Henry’s friendliness is and service is such a rarity these days . To have someone appreciate your custom and to go above and beyond really makes you realise what we are missing in most other establishments . We are coming back for a Sunday carvery , may even make this our regular go to every week and may even give quiz night Thursdays a go . Well done Henry and thank you 🙏
Red 66 Simply . 2024-07-11
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Our waiter David was very polite and helpful our food was delicious,we will definitely return,I would recommend 100% for service and value
Iris Faulkner . 2024-07-09
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We messaged to see if we could stay over in our camper van as saw it recommended on a site and the staff straightaway text to say yes, we booked a table for food and drinks and asked to be located near a tv so we could watch the football . The staff and landlord were amazing and gave us a great spot . The food was delicious and the atmosphere friendly and buzzing ! We will definitely return before the end of summer , best night we’ve had n a long time !
Pamela Brooks . 2024-07-07
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1012 Opinions
Booked a room for 3 people, when checking in we were asked if any of us had a driving licence to confirm who we were when we said we didn’t we were informed that unless we could provide proof we would be unable to stay, luckily I found I had my senior citizen bus pass with my photo and name on which they said they could accept. When getting to our room we immediately noticed the paint and plaster coming off the wall, the old windows were ill fitting so could hear rain and wind was as if we were outside, it was very cold. It wasn’t until we got back to room in night and went to bed that we found the base of the one bed was broken in the middle the mattress had to be put on the floor for my friend to try to sleep. Shower pressure was bad also toilet wouldn’t flush. We reported the issues on returning the key in the morning was just told it would be reported
3386 Opinions
As one may assume, correctly, this place is absolutely trash for food, stay away from ANYTHING involving meat, as you will get food poisoning. At least I can say they're consistent. 6 years ago at here and good food poisoning, have avoid it until today, giving the benefit of the doubt and for convenience and BOOM food poisoning again.
2147 Opinions
A lovely local pub and our family’s go-to spot for weekends. Great atmosphere and always a pleasant experience!
358 Opinions