Hobson's Cafe in Cheshire West and Chester

Nice pleasant team and coffees Great

Always a great place for a couple of pints.

Furniture in the rooms was tired. However, that was the only downside of our visit. The staff, the food , the welcome our dog got was excellent. Would definitely return. Thank you for a great stay

Unfortunately I went here today to have Christmas dinner with my brothers family and mine, we got there at 1:50pm and the table was booked for 2pm. We sat down and starters took over an hour to come out. The starters took an hour to come out and in this time the manager came over complaining he was stressed and he couldn’t cope with it. After that, the food that had been sitting under a heat lamp since we arrived at 1.50, was served at 3.30pm. The server was using his hands, other tables were asking me whether they were supposed to be queue or what. The food was inedible as it has been sitting there so long. Everything was rock hard and cold, this was unacceptable. My son’s food didn’t come out and this was 15 minutes after we started to queue. My son is 2 and was screaming as he was hungry and tired. The manager was hiding in the back at this point while the rest of the staff were trying to serve. The manager messaged later accusing us of lying and saying we had finished our plates, when I had a time stamped photo to prove we didn’t eat anything. It’s entirely ruined our Christmas Day, no Christmas dinner, just snacks when we got home as we had planned for a 3 course meal. Just really disappointed and sad, mostly for my son as we had planned a really nice day and this ruined it. Wouldn’t come back here, especially not for a special event.

Very good staff and good breakfast. Nice spa. The one thing to be aware is that if your room is in the annex (building with the spa) on the street side, it is quite loud with cars in the am.