House of Bread in Bradford

Really tasty crepes and amazing 5* customer service. The smoothies are also really good. Highly recommended

Ordered cake custard from here once via UberEats who told me to contact the restaurant as there was blonde hair in the order. As soon as i opened up the box you could see it.

Nice good Relaxed service Fixed menu is a bargain ( equivalent of getting your dessert for free)

I was there with my family and unfortunately we weren't well looked after by the floor manager! We'd been there once before and it was totally different, everything was fine... we went in, asked for the menu and he said there are no physical menus, but the menu was there for us to see! We ordered desserts, they took too long and it came wrong, they didn't put cutlery or napkins on the table, and the floor manager was on his mobile phone the whole time! Then two young girls arrived and he acted professionally, put everything on the table and smiled at them while me, my wife and my daughters experienced terrible service.

Absolutely Appalling Customer Service – I Wish I Could Give Zero Stars! My experience with this establishment was nothing short of horrible. I called in to place an order for a panini and spoke to a woman who assured me it would be ready in 20 minutes. I specifically told her I was in a rush, and she confidently told me to come by as it would be ready. When I arrived, I informed her I was there for my phone order, only to be met with complete confusion. She nonchalantly told me there was no phone order placed. When I asked her why, she admitted she didn’t know but made no effort to apologize or acknowledge their mistake. Instead, she casually said, "I'll make it if you wait." Wait?! The whole reason I called ahead was because I was in a rush, and I had already paid for the order thinking it would be ready. The lack of professionalism didn’t end there. I called to make a complaint, and the man who answered the phone hung up on me. When I called back and asked for his name, he rudely told me, "You don’t need to know my name," and left the phone on without addressing my issue. This was one of the worst customer service experiences I’ve ever had. There was no accountability, no apology, and a blatant disregard for basic professionalism. I would never recommend this place to anyone – avoid it at all cost!!