Huffkins in Kingston upon Thames

We had a delicious afternoon tea with a glass of Prosecco. There was Plenty of food and the scones were the best ever. The cakes were also yummy. We would definitely go back.

We had a wonderful afternoon tea at Huffkins. The staff were all lovely and welcoming. The sandwiches were delicious and we loved the addition of the dressed salad. The scones were warm and the desserts were great too. There was so much we took some of the desserts home for a treat later. We will definitely be back.

Finally my revisit to Huffkins was a delight after a poor experience last year. Now it's clean, with smiling helpful staff, fully crewed and stocked with loads of choice. Great efficient table service in the cute pink grey setting Well done to the management and staff for turning this place around positively, it's lovely

Really lovely staff made this a great experience. Good food in clean and bright surroundings. Recommended for a cream tea mid shopping!

Overpriced at £9 for tea and a dried out éclair! Had to ask for table to be cleaned. Will not be coming back.

I went to Huffkins with my daughter for lunch, we weren’t able to order food on line, I went up to the counter and was totally ignored by the male staff member, in the end I had to ask if anyone was serving as me and another customer were being ignored by two members of staff. When he finally acknowledged us we were met by a huge bad attitude and he was clearly annoyed we dared to be expected to be served. The food was terrible and staff were worse, wouldn’t come back again!!!

We visited on a Saturday afternoon for a treat and rest from shopping. What a disappointment. No one to greet just a sign saying sit anywhere. All tables stacked with dirty crockery and crumbs. No staff on the floor whilst we waited to get our table cleared. No table service just a QR code by phone or stressed girl at the counter. Oh and 3pm but they'd run out of almost all the cakes. We left immediately. I was so excited when this place opened but service quality and cleanliness have disappeared. It's meant to be a nice treat of a place but is failing. Huffkins should withdraw their name

I arrived today with my friend, for afternoon tea, the whole experience was terrible. We arrived and all the free tables were dirty. When I ordered the afternoon tea for two the lady at the till told me and my friend we had to order the same drink. She didn’t know what was included in the afternoon tea so I had to remind her that sandwiches were included and she snapped at me when she wanted clarification over what type of scone we wanted. We refused to order and walked out when she got annoyed at me for asking what the selection of sandwiches were. We asked a different member of staff to get a manager and we were told there wasn’t one. It was the worse experience I’ve ever had at a restaurant; unclean, unhelpful and rude staff.

I had high expectations as the Huffkins website was good. However, having ordered a BLA (bacon, avocado & leaves) and a cheese and ham toastie when they arrived they were on very ordinary, and soft (not in a nice way) granary bread (the website advertises "our own home baked artisan bread), very very little filling and the sandwiches were not even buttered so very dry. When I asked about this I was told that "we don't butter our sandwiches" ... I thought buttering a sandwich before you put the filling in was normal. I paid £25.95 for two sandwiches and two coffees which I think is extortionate!! On the positive side the staff were pleasant and brought me butter for my sandwiches ... however, I'm afraid I will not be returning.

Waited 30 minutes for brunch when told there was a 10 minutes wait. Food arrived and was cold. Complained and complaint was handled fine we had a refund, but the food and service experience was extremely poor. Also worth saying that we saw one of the staff picking up a scone by hand ( no tongs) for another order hygiene?

I was looking forward to trying Huffkins so I took my wife and sister for lunch. The place is nice enough but the food ws poor. My wife and sister both had the a toasted cheese and ham sandwich - my wife asked if she could have a slice or two of tomato as well only to be told no they don't have tomatos! Her comment on the sandwich wasn't positive.I had the sausage roll special which was dreadful. A misserable skinny dried out sausage on an inedible bun with a tiny pot of tomato relish. And not cheap! Kingston has plenty of great resturants - this isn't one of them!

We came to Hufkins because we thought it was a notch above the John Lewis cafe. What a mistake. We arrived at the counter. No one was there. When someone turned up they told us to wait. We were not offered a table or menu. My wife took a table and I went up to order. No menu, so no idea of the of the cost. We ordered a pastie, a pesto swirl, and an apple juice . What a surprise. Over £20. I went back to check the prices. A pastie was £8.50, with a tiny salad and a few crisps. Well, then the pastie was awful, no chunks of steak, or chopped vegetables, just a slurry of minced meat and some sort of vegetables. My wife’s pesto swirl was tasteless. This is not what I expect from a John Lewis franchise. The staff were lovely, but basically had no idea. I know its a tough environment at the time, but you have to do significantly better.

Great to stop off here for a coffee and there is a great selection of cakes and pastries BUT I agree with the previous review about the CLASSIC Welsh Rabbit! Lava-hot cheese floating on bread, not toast. It was OK but can’t really be described as CWR so a bit disappointing Window seats are lovely with a good view over the shopping area and you can get a good look at the architectural features of Bentalls opposite.

The cafe is very pleasant and roomy with good decor and ambience. I ordered an americano and ‘Classic Rarebit’. This is how it’s described on the menu: “The Classic Rarebit £10.95 melting mature Cheddar, Dijon mustard, on toasted granary served bubbling hot from the oven, with a honey mustard salad garnish and our spicy tomato and caramelised onion house chutney” The truth is very different. This is two slices of (very tasty) bread, cut in half and laid in a shallow bowl. They are covered in a (very tasty) mustardy, cheese sauce. So far, so good. However, the ‘oven’ it emerges from bubbling hot can only be a microwave and if the bread was toasted it doesn’t look nor taste like it. If there is no grill available PLEASE don’t attempt to make rarebit which is, when all is said and done cheese on TOAST!

Visited for lunch on a quiet Friday - tables hadn’t really been cleared so had to move crockery onto another table so we could sit down. Ordered via the app - a pot of tea and an oat milk iced coffee, sausage roll and a pasty. The service was so slow and the young man who served us was not interested in the slightest. I’m not sure if he was new to the job as he seemed very confused as to what he was serving! When the food finally appeared it really was not up to a good standard - sausage roll was poor quality and barely warm - my son’s pasty was again lukewarm and not particularly good quality. The small salad on the side was drowned in vinaigrette. All in all not a great experience and given the many eateries in Kingston would not come here again

Huffcins bakery is a great, convenient cafe for when you have been shopping at John Lewis or in Kingston. It sells a range of lovely cakes as well as delicious light lunches and afternoon tea. We find the service quick and reliable and I would recommend paying a visit.

We often pop into here when in Kingston. All the staff are very friendly. Nice atmosphere. Varied menu. Have had various treats to eat- from panini to afternoon tea or sometimes just a coffee.

Bought 2 lardy cakes to go this a.m. Thought we would enjoy with our lunch. Disappointed to find they were very dry and appeared stale.

Visiting from Canada, and met up with family friends who recommended huffkins for tea. I had booked reservation online just in case it was busy and a table was all set up for us when we arrived at 3pm. It was a Tuesday afternoon and...

Came in here for lunch, ordered the ham and cheese toastie at just shy of a whopping £10, it was quite flimsy on cheap hovis like bread, and it came with half a handful of crisps and half a handful of shredded carrots, quite disappointing....

Popped into Huffkins in John Lewis for late brunch. My husband had Pasty and Salad, I had the Pancakes with Bacon. The pasty was acceptable with what looked like a tiny spoonful of salad. What saved this dish was the relish which was delicious. This...

Popped in for coffee with my elderly mum, queued up and the couple in front were told there would be a 20 minute wait for food - would that be ok. I asked if that applied to coffee too - was told bluntly yes it...

The entire team at Huffkins were so welcoming and friendly, they went above and beyond for my nan on her birthday! Would highly recommend the afternoon tea to anyone! Absolutely fabulous! I’ve been to the Ivy and Browns, and this afternoon tea experience beats them...

Lovely mashed potato with creamy tasty cheese. Delicious cake. Coke served in glass without ice or lemon, server did not ask what I wanted. Potato served without asking if I wanted any butter or sauces. General lack of interest in customer needs.

So used to enjoy an espresso or cappuccino in John lewes Kingston but now seems alien. I say alien as the prices are out of this world £8.50 for a jacket potato or toasted sandwich. I bought a drink like warm cappuccino and I thought...

I’m a 70 year old who was shopping with her daughter on Friday afternoon. Around 4 pm and decided to go to Huffkins. At the entrance there was a sign saying wait to be seated. So we stood and waited, and waited and waited. There...

I was here a couple of years ago and had good food but the menu has now changed and I was served something inedible. Supposedly “cotswold Rarebit with honey mustard salad garnish and our house chutney” it was actually one and a half slices of...

This is a pleasant venue with the tables well spaced. There is a good selection of dishes which are chosen at the counter then served at the table. An excellent addition to Kingston's eateries.

Gosh, I have never felt so embarrassed with service as I was visiting here for afternoon tea. We tried to call for a reservation but that wasn't happening so popped by. The man at the counter was rude as hell and seemed rather put out...

Called in for tea and cakes at this renowned family-run bakery. Greeted with a warm welcome and quickly shown to a spotless table where the crockery and cutlery shone like new. Lots of choice on the menu, so we opted for a pot of house...

A cold wet and windy day and popped into huffkins for a coffee, good experience and wonderful service and chat with Natalie

On a visit to KINGSTON we decided to stop at Huffkins inside John Lewis. The place looks look, with a self playing piano and lots of pink everywhere. I took a Sicilian lemon drizzle cake as I wanted to taste how ‘sicilian’ it was (I’m...

We popped into this new coffee shop in John Lewis for a little refreshment, but I don’t think I’ll come back again. Service was exceptionally slow (how long does it take to put water in a pot-15 minutes??) and drinks prices were eye watering. Just...

This new eatery is much nicer and brighter than the pizza place it was ...coffee and service was very good and the food is delicious and presented very well.

This is a vast improvement on previous Rossopomodoro Italian 'factory style' venue at John Lewis, Kingston. 'Huffkins' service was rather slow due to lack of waiting staff, it took half an hour for our order to arrive however the food was well worth the waiting....

We ordered two of the celebration afternoon teas and one regular afternoon tea. The tea selection was very good and I very much enjoyed the "girlie grey". The waitress ran through what we would be given - as well as sandwiches and scones, we would...

This classy tea-room is located within the John Lewis store. It is actually not easy to find when you first walk in, as it is behind you as you look at the main store. Having finally found the entrance, I was given very good service...

Visited Huffkins Kingston with the girls and it was honestly such a great experience. The food was amazing and the waiters/waitresses were so friendly and attentive! Definitely will be coming back and recommend to others.

Beautiful atmosphere, amazing food! Staff are super friendly and are so helpful, cannot recommend this place enough.

The staff gave us warming welcome and gave me and the girls our seats. The place is beautiful and looks very lavish🤩Ordering was fast and easy and the staff came back to us to make sure we were okay🥰The food tastes fresh and delicious and...

Having been recommended by friends to visit this recently revamped cafe in the John Lewis centre in Kingston, we were mightily disappointed. Thank goodness we ordered the coffees in advance of ordering the food as we were waiting for 25 mins for them alone. 4...

Looks lovely, we went when it appeared to be reasonably quiet and there were a few staff cleaning tables etc. Think that everyone went on a break when we ordered. Drinks took a significant amount of time and my Americano was not worth the wait...

We were recommended to visit, and we were glad we did. The service was very good, the serving staff friendly, and the lunchtime food was very tasty.

We’ve been three times for coffee/ tea and cake. Great service. Seen other people having breakfast and lunch and the food looked delicious. Great waiter/waitress service. Will certainly be back.

We waited for quite a while before we were seated and then we didn't manage to order for a good 20 mins and had to call a waitress over (as did other tables). Our drinks then sat waiting for one of the staff to actually...

On our first visit we had the fruit scones cream tea, it was delicious. Second visit was the Cotswold Rarebit which together with their fries was equally delicious. The staff are well trained and courteous.

Amazing place in Kingston! There has Nice sunshine & coffees. We enjoy this place for breakfast and afternoon tea on weekend.

We ordered the French Toast with fruit compote and it was absolutely delicious. The Cotswold fruit tea accompanied it perfectly. It was certainly different from the excellent lardy cake we normally have. The service was top notch too

Was here a few weeks ago and enjoyed it,however today stopped by for a coffee . Also had toasted teacake......this was floppy and tasteless, 5 currants in each half Looked toasted but was just barely so and soaked in butter However coffee is good and...

Probably, the best Porridge I've ever eaten...Delicious....having eaten, several times in Huffkins in Burford, am very happy to find a Huffkins so close to home....we will be back...soon!

We were looking for somewhere to have a snack lunch and thought we'd give Huffkins a try. Seated quickly and politely, menus arrived promptly. My sister prefers omelette to scraambled or poached eggs, but omelette weren't on the menu. When she asked Stefan, our waiter,...

Usually in Kingston / John Lewis we eat at the cafe overlooking river but decided to give Huffkins a try, even though it;s not easy to find, tucked behind merchandise in the corner. It is lovely to sit in the curved bay overlooking the street,...

But greater care needs to be taken with staff training. Last time we visited we had to ask from r a glass of water 3 times before it came and then it was slipped down in front of us in a soaking wet glass with...

I just love Huffkjns, it is a wonderful mix of good old fashioned manners from the staff mixed with tea room charm. The food is always delicious, the tea is one of the best in any establishment and i am always made to feel a...

My first visit to Huffkins, the food is quite expensive, especially the burger at £15! But the quality is good and the service was good. Will return again soon, worth downloading their app to get a free tea!

I visited with my daughter on our girlie day out and we were not disappointed the service was good and the food was even better. It’s a little on the pricey side but a very nice treat. We are already planning to go back.

I found the food to be very high quality and the service was very good, I have to say that Harriet is a real credit to the Huffkins brand, I have both returned and recommended it to others.

Very disappointed with our experience with Huffkinns. Arrived at midday & was informed that we could sit anywhere there was a space available. The restaurant was approximately 70% full. We were approached after 10 minutes and our lunch order was taken. The drinks element of...

Very much enjoyed our visit today. Delicious food and drinks with efficient, friendly service. Looking forward to our next visit. Thank you Annie!

What a treat!! Delicious tea served with warm scones and thick fruit jam and clotted cream. Fabulous service from Ross - what an utterly charming and delightful young man, an asset to this new establishment. Also very good value. Thank you.

Faultless food, impeccable service and a wonderful space to sit in. It’s a modern take on the best bits of the British tearoom backed up by what is clearly a world class craft bakery. More than lived up to our expectations! Not expensive either. Will...

We had a peek at the menu here a week ago on a visit from Salisbury and decided to call in here instead of the in house cafe. What a real treat this place is with very comfortable seating and a staff who go out...