Ikea Restaurant in Walsall

Lots of items I needed were out of stock, however staff were friendly and helpful

Ordered and paid for a small kitchen plus fitting in Sept 2024. Still waiting for it to be completed. Staff hang up on you when you politely chase it up, send an email with no information, then you have to rejoin a queue for up to an hour to get through again.

As a big fan of IKEA, after we lost the Coventry store, this and Nottingham became our next closest (we live in Leicester) of which the Birmingham store is now our favourite, there is loads of parking and the late evening are lovely and clear to roam and shop without a heavy crowd to deal with.

IKEA deal both , budget man and pasta man

I haven't been here in years. Too warm. -5 outside and the tropics inside. Picked some great bits Had to grab a snack to rebalance my blood sugar levels, but everything is confusing. I obviously need to visit more frequently

Great for what you need but hate the maze affect feel like I in a escape room expecially when busy

We love IKEA. We did a click and collect and then a quick tour of the store. The only complaint would be that we wanted to return something but when we saw the queue we decided it wasn't worth it!!

Love love love ikea. Except when i have to do a return. But even then they make it easy and i get to sit n eat and have a coffee before i have to set off

Wish they would get address right ,Wednesbury is no where near Birmingham

Can't go wrong with a trip to ikea. Nice to walk around and see all the rooms set up. Easy to find what you're looking for and the cafe is nice too

Well organised, plenty of parking, easy to get to. I used to go to Bristol IKEA,but numerous and constant issues with M5 made me consider other options. Getting there was super easy, there was plenty of parking and, if you didn't manage to find things in IKEA, there are other shops on the same trading estate. We had a breakfast and then lunch after we finished shopping. Brilliant value! Shopping in IKEA is always a pleasure - well stocked, everything labelled and accessible.

IKEA Birmingham is very good for anyone who wants to buy anything that is related to household items. Or even gardening items probably and other things and I think lots of people go to shop there for various items and they do like it and find it’s good quality. Although It might not be the best quality it’s still good quality for everyone who likes shopping at IKEA Birmingham and people should visit this store.

Just annoying walking round to get to one place

Great ideas for the home. My only gripe is how slow the checkouts are. It's nice that the staff are friendly and chatty but it would be nice if those on checkout were aware of the queues building up while they are chatting to the customers.

Anaemic meatballs, watery gravy and miserable staff. Only two serving food at a busy time and only one on the tills, hence stone cold by the time we sat down. Furniture is great through 👍

Staff always helpful many options food Great always clean

Ordered online in novemeber and delivery came on 7 January at 22.40. Been told numerous of made up events by Ikea customer service on why there was a delay in delivery

Not as big or spacious as some other Ikea showrooms, but the cafe is big with lots of seating. Staff are friendly.

Ikea is great. I do enjoy looking at the variety of different items they have in this store, the layouts, the setups, and even the way you move through the store section to section. It's always an experience there, and every time is different. Then after all that walking there is hot drinks and food for you at the end of your shop. You really can't complain at ikea. Only thing i would say is that sometimes it can get a little busy in the queuing area. Apart from that it's all good.

Great display Wonderful choices

Great for a wander around, the cafe wasn't the best as had to order from a screen and then wait, only a few screens to use and alot of people waiting. Store staff were friendly and helpful, shame some of the customers didn't have the same attitude. Found what we went in for easily enough, straight through the tills without queues.

Love this shop, it's like a day out with snacks at the end. Always find something to buy.

Went to buy a product, it was showing in stock, but surprise: there was nothing in there. Drive 1 hour for that thing. I left with some frozen food, so i wont be empty handed. Edit after 1 year. Came again for that thing, showing 27 items in stock. Surprise, they had none in the store. Fookin hell.

I think they need to assign a staff to clean these tables .

Stopped doing malibu chocolate and replaced it with a poor ikea alternative ,very disappointed.

Well it's IKEA, it's what you expect... Was a tad on the busy side, and I still always think the restaurant needs to just sell the hotdogs like at the exit 😂😂 Got what we needed, and then had to assemble. Good value flat pack furniture

Straight in got what we wanted with ease home perfect visit ..

Great products and great staff and customer service

Nice IKEA with all the usual IKEA refinements. Definitely recommend. Bad thing is the traffic in this area. The council need to address this. Why is it so busy? Lots of shops but congestion is bad.

UK type Swedish feel, Great escape location and access, on shopping park, simple cafe food, drinks. So much on offer, when busy, feels like an escape room. Know the quick exits, lots for everyone. Hard to to walk away with something. Plus point. Other shate of shops on estate, And orange chips from caroles chip shop black country treat close by.

Elisha provided excellent service at IKEA, showing great patience with my mum, who isn’t fluent in English and asks a lot of questions. She helped her organize and finalize her wardrobe with a smile, offering outstanding assistance. We’re impressed by the service and will definitely shop here again.

Came up to Wednesbury IKEA to get a headboard and wardrobe. The headboard had to be ordered through a member of staff. We told her we needed the double one, went to collect from the collection point other side of checkout, the member of staff was very rude. Got it home and realised the price difference so spoke to Janet on the live chat to be told it’s actually a king size headboard and that unfortunately there is nothing they can do. Absolutely appalling attitude and told that she wouldn’t help or discuss any further and we would have to take our issue into the store to be dealt with. Said we made the error when actually it’s the member of staff Lauren’s fault for processing the wrong size. Not very happy with the whole situation. *Make sure as a customer you double check the staff have ordered the correct item you actually want.*

Good range of concepts at reasonable cost. Large car park. 6 years later we visited again. Purchased small items including washable plastic bags (some of the old ones are still in use, but time to refresh!).

Best place to have some positive experiences.

Very good But the breakfast was cold so not so good.

People are too hard on the place. The only thing I don't like is that it's too far away from us (Coventry). Bring back the IKEA Coventry!

Lifts did not work over crowded.wait to pay 30min what a joke.

Although they didn't have the single bed l had picked they did have an alternative. That one is fine and was easy to assemble.

Failed to deliver furniture on a day that was specifically paid for so now we're having a Christmas without any furniture thanks to there being no delivery slots available until 29th!

Still here now. Started playing hide and seek 3 years ago and still winning- this must be a record. I've celebrated my 19,20th and 22nd birthday in here, they'll never find me.

Don't come here often but yeah it's like any other ikea I guess. Stocks are always available, managed to pick up what I came for.

Had a nice shopping experience today. I did t get what I wanted as they were out of stock until the 23rd but the staff very helpful as usual. And, it was nice and quiet this morning too which was even better. Exchanged some goods which was a very simple process with absolutely no hassle. And who can resist not having a coffee and some cinnamon twirls before you set off back home 👍😃

Very great options to choose from.

Can get some good stuff for your home

If IKEA don't have it you don't need it ;-)

very good stuff there, much better than it used to be quality wise

Only go for the food poor quality furniture for extortionate prices

Spoke to a lovely chap calledJacob. He was helpful both today and last week when I was shopping for a swivel chair for my seven year old granddaughter. He was able to tell me what chairs were in stock and what colours and printed out form so we could easily access where to pick it up in downstairs warehouse. I purchased an office chair last week and again he was very helpful - unlike three people we asked for help and neither one of them could be bothered to show us where chairs were located. Too busy chatting! Anyways thanks again to Jacob,so pleasant and helpful.

Sold us food that was inedible and wouldn’t allow a return. Such a disappointment from a usually reliable company.

Usual convenience i've come to expect from Ikea. Lots of stock and the food isn't bad either. Expect to be there a while, browsing and buying!

Ikea is the same world wide..massive car park,nice hot dogs

Love this place. Great restaurant too

Everyone loves IKEA, you can buy a lot for your house

I saw something strange that I guess you are not aware of what you’re doing. I saw the invaluable Persian handwoven rug were folded improperly under the shelf of one of the tables so dusty although the prices were over 1400£. but the ugly machine made carpets are hanging beautifully from ceiling. Do you know what you’re selling really? So you put away the valuable Persian rug which took a year to be ready so badly and then you hang the machine made carpet? are you serious?

Perfect place to get some good ideas. I am using three beds, two wardrobes and many other furniture bits from Ikea. I would say that the designs are good. Furniture is long lasting only if you make the furniture according to the booklet provided with the furniture. Ikea has good lighting section where I would find good lamps. Indoor plant section is also good but plants are bit expensive. Do try the clearance section which is just next to check out and some time u find good deals.

IKEA itself is good with a variety of different products but its restaurant needs looking after and regularly checked as the food they were serving (fish and chips) were rock solid and inedible. There are never any available options to choose from and staff always seem fed up and don't want to be there. They never listen carefully to your order and just want to get you over and done with immediately. I'm not happy with the quality of service here in the restaurant.

I was not happy with my visit today at IKEA Birmingham. Firstly the food in the restaurant was so cold. fish, chips, French fries, tomato sauce and even the vegetable soup was cold. Secondly, there is no exit sign in both floors and we got lost and we went around about 30 minutes to find a way. There are many fire exit signs, but you can’t find a way to the cashiers. It is so confusing and has lots of maze.

Great store, even better restaurant with the meatballs 🙂

Great variety, options, choices, layouts, designs and service all under one roof

Good place to shop for various reasons

Great value and style - but try to avoid the busier times.

We returned doors & drawer front through the buy back scheme today absolutely brilliant. Sharon in living room area was so very helpful, mocking up of the replacement fronts we wanted & not once did we feel rushed when we were changing our minds. Finished off with a cheeky meal of meatballs to complete the visit. Also was nice & quite arrived just after 2pm perfect.

Who doesn't love a trip to ikea

Great IKEA! It has everything you need. Store is clean, tidy, and plenty of parking.

Made the mistake of going here on the weekend car parking is horrendous and traffic is horrendous. I know there’s not much Tall can do quickly but long-term surely they can build a multi story car park on top of the original car park or do something also the restaurant needs to be a lot bigger. A lot of people use it as it’s good quality but needs to be bigger.

Just like any other ikea. It’s ok

Nothing better than sitting at the cafe window, and watching someone cram a fitted wardrobe and three kids into a hatchback.

Nice IKEA shop in the west midlands, large parking area, helpful and friendly staff, food Hall and cafe options are good . The only downside thing once you entered the store, you have to walk all the way to exit kinda maze runner style 🫤

All items we wanted in stock, good value fish and chips. Quite a maze walking through store.

Amazing store with excellent customer service

Who doesn’t love ikea Can’t take a mate then take a date !

Been here many times - IKEA best for range of furniture and household items. Their restaurant had good food too. Prices have always been good even if it has increased a fair amount since Brexit and Covid which I wouldn’t blame them.

This store is massive. Couldn't find my way out 😃 everything you need. Staff very helpful too

Found everything I went for and of course, lots more!!

Was extremely busy as usual. Always a good visit

This place is alright. Firstly,they have got lots of furniture which includes sofas,beds,chairs anything you really need! Also, they sell food from chicken strips, meatballs(classic Swedish food), ice cream and a bit more. Would recommend. The only reason it's not 5 stars is when you go into the store to the furniture, you can barely get out.

I would most definitely avoid eating from the takeaway downstairs. My grandson slipped on something in the food shop next to the take away. Yes it was dried up but with a tea towel from the take away section. This was then put on the counter top before then being placed over the handle of the hot ovens. Yes a dirty towel used to clean a spillage from the floor placed on the oven. For your own health and safety avoid. Said towel in pictures attached.

Always love ikea … but disappointed there was no meatballs at the take away cafe at the end thou please bring them back they’re one of the best parts :)

Nightmare. To much to see. I was exhausted . Not for the feint hearted.

Great browsing experience but could do with more seating during the long walk round.

Big store (as always) but this time was click and collect, fast service, a smile and professional...

Very busy store , click and collect super efficient- very impressive

Parking challenging but great products

Worst shopping experience I have ever had will not ever be going back

Don’t bother if you have any problems. Over an hour queuing to try see someone in customer services. Plenty of people milling around ready to sell you something but two people to do returns, spare parts, and customer services. As ever no interest in customer service.

This is quite a good IKEA but I found the starting point, projected floor arrows, difficult to find in a store I'd never visited before. Well stocked and suitably busy, this is clearly an asset to the Birmingham region... and I bought a nice 2 cup tea pot too!

Ikea im comin man, prepare meatballs and hotdogs

Wide range of products, to suit most pockets. Restaurant is great and especially for value for kids.

Great Ikea with great breakfast

Local IKEA store the usual frustrating rabbit Warren layout you get at all of this Swedish giants stores. But ample parking and the store is clean and well stocked. The staff are friendly knowledgeable and helpful.

The restaurant is brilliant. I used TGTG to get a huge veggie breakfast

Usual IKEA offering: huge store with a massive range, huge free car park.

Well... after a long time decided to have a meal. Ordered meatballs with chips plus gravy as usual. Gravy was so runny like water, without any taste. Tasteless meatballs. What a shame! Never again!

Just taken 25 minutes to pay at the till. Absolute joke. We actually have a life and better things to do than queue for this length of time

Very good I liked it I loved it

Great place but need half a day to see it all

Well worth a visit, you can spend hours here, they sell furniture for every room, kitchens, bed linen, lighting, plants, rugs, all kitchen utensils, etc. There's a restaurant and a huge carpark.

Huge ikea store at typical Ikea prices. The reason for the 3 stores is the store is very very slow for collections

I generally try to avoid IKEA Birmingham lately , I prefer to go to Manchester Warrington IKEA but I was so happy in IKEA Birmingham today. I got a chair and stool today. There was a lovely lady at the sofa department she was absolutely amazing helpful with a big smile. At the ground floor all guys No 2 desk guy was very helpful. There is a desk for bulky items and another smiling and helpful lady. In the past nobody help me to load my car. I loaded king size mattress alone but someone helped me to load my little arm chair. I love it !!!! Be careful with plant base sausages, they’re tasty but somehow the bill hits the roof, I’m not sure it’s worth but taste is good

Brilliant, quirky, imaginative, had brekkie- good