Insomnia Coffee in City of London, Westminster

We never actually visited Insomnia Coffee due to the state of the tables. This café, I initially thought, was a great selling point of this PRIMARK; let's say your a couple and your partner likes retail therapy and you don't, you can indulge yourself in the café whilst your partner shops. Perfect! Er...no! This café was absolutely swimming in litter, to the point that the vast majority of vacant tables had been invaded by dirty coffee cups and packaging! This was so unenticing that we just walked out and went somewhere else! Evidently, the staff were not keeping on top of their basic cleaning regime, which is disappointing in a post-COVID world. The most ironic thing is that this place is called 'Insomnia Coffee', because if I was the manager, in charge of a café with so much litter scattered about, I would have insomnia too as I wouldn't be able to sleep at night! I can't comment on the quality of food/drink, hence why I am not keen to give this place 1 or 2*, but visually, this place needs a health inspector, not paying customers! Eat elsewhere!

As coffee shops go, this was ok. Located at the top of Primark, Oxford Street, it was a good place to refuel the teens before going shopping. The queue took a while to move. The ordering process was harder than it should have been. The drinks took a while to be made. And, on checking my receipt, my latte was 20p more than the amount shown on the menu. Seating was a nightmare. There aren't enough chairs. Most people come in groups of at least 3. The tables are set up for 2s. So people take chairs from other tables to add onto theirs, leaving other tables chair free. I watched 4 different customers find an empty table, but no chair to sit at the table. More chairs are needed to make this a much more pleasant customer experience.

Jättegod varm choklad med extra choklad och grädde, mums. Beställde några kakor men de var inte goda. Fick en stöt av eluttaget, ladda inte telefonen här!

Fin kaffe, hurtig servering. Vi bestilte varm chokolade og kaffe. Prisen var ok og det var hurtigt klart

Posto all'interno di una M&S, rappresenta una dolce pausa di attesa durante lo shopping (altrui). Un dark mocha ottimo e caldo mi ha fatto ottima compagnia.