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3.9

Based on 405 opinions finded in 2 websites

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Nº 253 in 358 in Waverley

Nº 48 of 78 British in Waverley

CUSTOMERS TALK ABOUT DISHES WITH..porkpaytomatosaladtacoscoffeecookedeggsfonduetapas

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Good things. Service was great, waitresses were super attentive. Vibe was really nice, lovely cosy and chill atmosphere, lots of chatter and buzz. Cocktails were great, I had spicey margaritas which were delicious. Pork belly was nice, mezze platter was okay. Not so great. The prawn cajun Tacos did not have spec of seasoning on them, the prawns were boiled. The tomato bruchetta was sad, no seasoning and being my favourite food was disappointing. I think the food was a bit of a let down in such a nicely decorated place with a good atmosphere. Hopefully it was just a bad night as the other reviews are so positive.

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Eli Paris . 2024-12-30

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Shabby chain, the kind of place where the staff know the food they’re serving is crap. No vegan fry up without eggs so someone in our group ordered a breakfast made from extras and it arrived on a small plate with smaller servings than the normal breakfast, despite the fact that you’re paying more for each item individually. The smashed avocado is frozen, as confirmed by the staff. If you order a grilled tomato as an extra you get 1 slice of tomato and it costs £2. Classic chain nonsense

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Nik Secrett . 2024-12-29

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We had a lovely time at Jack and Alice yesterday, they have really great cocktail deals and some good food deals throughout the week. Our favourites were the tacos (shrimp and duck) and the bang bang cauliflower. The atmosphere is nice, social but cosy and the staff were fantastic - Orla & Ava & Eris were all very attentive, friendly and welcoming - 100% recommend, will be going back for another round of cocktails in the future! 🥂

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Haylie G . 2024-12-24

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Great service ambience and decour, however the food is really over priced for what it is. I'm very surprised seeing all the food reviews about the food. Then again it looks like that all involved getting the steak which we didn't have. We got a very large selection of the tapas plates and nothing stood out as amazing. If you're going to spend this much, just go to sushi Jun down the road that place is incredible. Other wise there are much better places for value for money in Farnham, if you're looking for an inpendent place, go to the Bat n Ball, cafe piccolo, or hermanos tacos. All of which have cheaper and better food and aren't chains.

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nugelz nugelzworth . 2024-12-24

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The team hosted 35 diners for a Christmas party booking. Dave and his management team were extremely patient and helpful nailing menu choices & all our needs ahead of the dinner. On the night we were very well looked after, food portions were mainly of a generous size and served on time and hot… everyone complimented on how nice the food was and how well looked after we were by Zahra and Ava throughout the entire evening. They even managed to cate for a diner who had been omitted from the list. I absolutely will be visiting again and recommend them for a visit!

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Celandine Northey . 2024-12-22

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Food was very tasty, but cold, no check back on food, shame as could of been very good

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David Ryan . 2024-12-21

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Always great service - great spot, especially with kids for lunch / pre-cinema. Fondue Fridays was a hit! Thanks Zahra!

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Rupert Lane . 2024-12-16

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Had the 8 ounce Sirloin Steak, gave a gluten free menu. It's clean, warm and welcoming! The food was top tier. I even have a decent mocktail. Eris was a brilliant server! Would highly recommend, next time we'll do tapas!

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Laurence Barnes . 2024-12-15

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Great service from Daisy - thank you

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Chris Waters . 2024-12-15

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so so lovely, the food was amazing and the gluten free portions were amazing!! so delicious defo recommend, thanks Daisy :)

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Sophie Chapman . 2024-12-14

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Food was delicious, gluten free food was great portion and great service from Daisy

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Josh Chapman . 2024-12-14

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Veery good food and great service by Zahra

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Nikki Fletcher . 2024-12-14

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Great service by Zahra, cocktails were amazing thank you!

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Amanda Whiston . 2024-12-14

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Great atmosphere and fairy lights

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Katie Tapp . 2024-12-13

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The portion of the meal is small.

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TERESA YIP . 2024-12-12

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Spencer and Ana took great care of us. Amazing tapas and a nice bottle of red.

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Mark Cooper . 2024-12-11

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We enjoyed a great and memorable Christmas Lunch, and Zahra's service was excellent

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geoff howes . 2024-12-11

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Enjoyed a lovely meal for 2 at Jack and Alice. Great menu, great service - thank you Spencer!

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Yvonne Carr . 2024-12-11

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Lovely ambience. My meal perfectly cooked and presented. The staff were friendly, attentive and helpful. Great experience. Thank you.

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P Williams . 2024-12-11

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Particularly enjoyed brunch at Jack and Alice’s. Had the Shakshuka which I can definitely recommend. And a shout out to Zahra and Ana who were really friendly and helpful

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Sebastian Fox . 2024-12-11

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Very pleasant Saturday afternoon spent here. Really lovely staff and my friend and I were able to walk in, get a table without a reservation , have a nice dinner gossip and laugh. Really lovely cosy Christmas vibe!

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Misbah Alvi . 2024-12-11

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We had a lovely time thank you zahra and ana

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Vicky Widlake . 2024-12-10

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Love this experience every time and thank you to Zahra and Ana particularly for being brilliant when I arrived late!!

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Cassandra Morris . 2024-12-10

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Great food and atmosphere Zahra and Jake were fantastic. Would highly recommend

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luke stillman . 2024-12-09

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Great food and service by Zahra and Jake

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Kimberly Lewis . 2024-12-09

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2 of us went for dinner on a Friday evening. It was busy but we had booked a table luckily. The waitress said it was tapas style, so to order a few plates and we were stuffed! Great place to have some food and a few drinks. Tha sharer nachos are great!

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Adam Ellis . 2024-12-08

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Lovely food and service - delicious coffee!

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Samantha Trebble . 2024-12-08

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Love coming to Jack & Alice, great food and great service. Thanks Zahra and Laila for a fantastic breakfast.

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Lauren Flavell . 2024-12-08

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Wanted to give special thanks to Ana, wonderful bartender and waitress. Kind, friendly, knew what she was doing. Really went the extra mile. Defiantly coming back for this 5 star service.

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Jamie Ohara . 2024-12-07

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Third time coming to jack and Alice’s. We love it here but it was made even better by the lovely Zahra who was so kind and friendly. She made our evening! We will be coming back soon!

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Rebecca Scrivener . 2024-12-07

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My partner and i had a wonderful meal here. It definitely feels like the epitome of Christmas because of the great decor and music. Exquisite food. Shoutout to Zahra for the outstanding customer service. She made our night. We will be coming back soon.

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Matt Cowley . 2024-12-07

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A great locally owned restaurant in the heart of Farnham. A great menu with local produce used, and most importantly friendly staff. Dog friendly too! :) Thank you to the lovely waitress Laila.

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N C . 2024-12-07

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We had a lovely lunch at Jack and Alice. The atmosphere was lively, but not too loud. Our meals were delicious. I particularly loved the aubergine burger. Our server Laila was attentive and kind.

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Erika Peterson . 2024-12-07

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Great food and great service from Sadie!

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Calum Parsons . 2024-12-06

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Amazing food and service, thank you!

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R Hall . 2024-12-05

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Zara was fab. Excellent customer service - dealing with our very large group

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dennis baber . 2024-12-05

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Excellent Christmas work lunch Well done Zaura

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Tim Elliott . 2024-12-05

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Zahar is amazing. And made us all feel welcome

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Joshua Tarrant . 2024-12-05

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Zahra and Sadie where great servers. Food was excellent.

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Rob McGill . 2024-12-05

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Absolutely wonderful dinner experience and service from Zahra and Sadie.

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Alex Dawes . 2024-12-05

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The experience at the Jack as Alice was outstanding. The service was exemplary, Zahra, was a great host and her professionalism shone through. She was always there to ensure the group had everything that we needed in a timely manner. Thank you Zahra, I will definitely revisit in the future.

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Arran Pepper . 2024-12-05

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Great restaurant right in the heart of town. Out waitress Zaura was superb. She must receive an immediate pay rise and be promoted immediately.

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Mike “Pom de Terre” Pommers . 2024-12-05

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Zahra was absolutely amazing, She had such a beautiful personality to her with the most lovely care to customer service & satisfaction. I had the very best time here with Zahra because she made me and my friends so welcome and made sure our food was to the top standard. I didn’t want to go home!

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Jeff Bison . 2024-12-05

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Just exceptional, Zahar managed a room of 32 as if it was a standard service. People’s request were met with speed and she didn’t drop the ball once. A credit to the organisation, I highly recommend her for promotion. Love, Tom

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Tom Barriball . 2024-12-05

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They hosted a good Christmas lunch.

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Tristan . 2024-12-05

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Fantastic lunch with great service from Zahra!

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Lizzie Foulds . 2024-12-04

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A cosy spot for a nice breakfast. Well looked after by Zahra. Thank you.

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Lexi Botting . 2024-12-04

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Zahra was lovely ! Very professional, efficient, polite , couldn't have been more attentive amd helpful. Lovely breakfast as well.

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Ross Beale . 2024-12-04

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This is the second brunch my friend and I have had here in the last couple of months. We’ve very much enjoyed both - good food and atmosphere, and friendly staff.

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Annabel Todd . 2024-12-03

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A very welcoming venue in the middle of Farnham well worth a visit. I was only there briefly for coffee and a snack and I will definitely be back. Thank you so much to Sadie and Becca for making me so welcome.

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Richard Jackson . 2024-12-02

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Great place for a Sunday brunch. Our server Ana was so lovely and welcoming, definitely coming back!

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Hannah Mowbray . 2024-12-01

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Fantastic service and food!! 10/10 served by Sadie

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Emily May . 2024-12-01

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Lovely and cosy, very festive inside. Great service from Sadie - recommend the coffee and walnut cake!

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Joanne Pagan . 2024-12-01

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Served by Spencer and was a lovely evening for our anniversary

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Amy Allen . 2024-11-30

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Popped in after Christmas shopping. Spencer was fabulous ! We had a two year old with us and he was do helpful. Service top notch unlike Scotland whete I'm from. Thank you a lovely afternoon

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Rach Dann . 2024-11-30

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Our server was not really with it, we ordered started and mains but it all came out together so everything got cold quite quickly. It did t really start well when we asked for a glass of Prosecco and she said what size is that? Food was fine just service wasn’t great

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Jenny Tye . 2024-11-28

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Good location for the evening. Large and very tasty menu, also lots of wine and various craft beers to choose from. The menu is also perfect for sharing with people. Warm Camembert with bread was delicious. Special thanks to Zoe, Ella and Echo for the great service and relaxed evening. You feel welcome here as if you were at home. 🫶🇩🇪 If it would be possible i would visit you regularly.

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Alexander . 2024-11-27

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Ella was so lovely, really helpful and knowledgeable. Food was lovely and everything was served quickly and to a high standard Thank you

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vicki darbon . 2024-11-26

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We had a nice family dinner at Jack and Alice tonight for Taco Tuesday! With some delicious margaritas as well. Zoe and Arthur were great throughout the evening, making sure that we had all we needed to enjoy the meal. The only thing was that the kitchen seemed a bit out of synch as our tacos came out a little cold a few times. All in all, we enjoyed it and we'll be sure to come back another time.

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Justin Weik . 2024-11-26

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What a wonderful restaurant with super food, excellent choice, well presented and cooked to perfection. The service was amazing and thank you to Ella who was simply the best.

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Maison de La Gare Vezac . 2024-11-26

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Ella was a great. So attentive fabulous service

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John Warren . 2024-11-26

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Delish food as always Brilliant service from Zahra & Eris

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Donna Parsons . 2024-11-25

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First time going for breakfast the food was amazing. Staff were lovely and also met the Manager/Owner Craig who also had a chat. Evening menu also looks great so can't wait to go back and give that a try.

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Amanda Howard . 2024-11-24

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We had a fabulous evening, the cocktails were exceptionally tasty and freshly made. The staff were very sweet, attentive and friendly. The Fondue was exceptional. I would highly recommend. Looking forward to going again.

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Frankie Mannion . 2024-11-09

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I have eaten here numerous time over the past few weeks and every time the service is amazing the staff are knowledgeable, very warm and friendly and nothing is too much trouble. The food is delicious freshly made and well presented. I particularly like the tapas sized dishes which are creative fresh and delicious. We were lucky enough to enjoy the fondue last night it was a wow from all of us. The items that were presented to dip were fresh and delicious and well cooked particularly the sirloin steak and pork belly and not forgetting the roast potato’s to dip in the beef and red wine gravy. We have booked to come back tonight with even more friends this is definitely my go to restaurant in Farnham .

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Matt Henwood-Wardle . 2024-11-09

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Wow! Visited this place for the first time last night and I was utterly blown away. The food, the service, the ambience…..all 10/10! Cannot wait to go back….would highly recommend!

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Jamie Gunn . 2024-11-09

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Lovely lunch and service really enjoyed our visit.

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Jerry Mosley . 2024-11-05

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We have been here a few times now for brunch and lunch. The food is good and the place is lovely as there’s limited options in Farnham, but the service isn’t the best. They’re clearly trying hard and maybe it’s just teething issues, but it’s very slow and we’ve often had to ask for cutlery, pester them to order drinks or how much longer our food would be. Everyone is perfectly friendly but it’s very slow.

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K Brown . 2024-10-29

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Great food, wonderful smiling and very helpful staff all in a very cosy setting. What's not to love 😊

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Steve Hope . 2024-10-26

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Terrible meal last night. Started so well, beef nachos were amazing. The rest of the food then turned up late. The calamari we ordered was cold and when we pointed this out it was taken back and re-fried rather than a new portion brought out. Terrible food hygiene and service. For example, the tuna skewers were a poor potion for £12 ( 2 skewers with 3 very small pieces on a skewer). Lovely setting was let down by being cold where we sat. Shame, promising start let down by the rest! Let’s hope it gets better….

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Paul Dove . 2024-10-13

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Four of us went for breakfast this morning..we had full English snd vegetarian..when they arrived they were all barely warm, verging on cold..not once did the staff come over to ask if our food was OK.. we had limited time so ate what we could as no time to wait for a replacement..we were given a measly 20% discount, on hindsight we should have just sent it back immediately. We won't be returning in future..staff need to be more attentive, seemed to be congregating around the service area rather than taking note of their customers..

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Gillian Cater . 2024-10-13

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I have only ever been here for drinks, today the welcome was good and table found swiftly. Servers were all exceptally polite but service was poor overall. Drinks took ages to arrive, saw cocktail maker/bartender unloading dishwasher instead of making our drinks 10mins after we had ordered drinks. Surely those jobs are to be done when patrons are not waiting. Also at the end of our time there we had to go and ask at the bar for our bill, wait staff were ignoring tables. Second round, the bar tender noticed us trying to get the attention of the wait staff as they were too busy having a nice chat/ catch-up. Seems alot of staff but they are not very attentive. Bit of a shame as the first male server was great and cocktails were good. I will go again but hope the service has improved or I get a table closer of the bar

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Jodie Parsons . 2024-10-12

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Nice food, good service, reasonable prices.

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Jeremy Drysdale . 2024-10-11

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Carly and the team looked after our table of 10 attentively, the food was very tasty, and we all had a really nice time in this charming restaurant. Recommended.

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Graham Russ . 2024-10-07

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Went in for a solo breakfast. Service was great, attentive but not intrusive. Food portions were huge (could potentially be made smaller, as I personally hate waste) Had the vegetarian breakfast. Green juice was delicious!

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Liria Dal Molin . 2024-10-03

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We recently visited Jack and Alice in Farnham and were thoroughly impressed by this hidden gem. From the moment we arrived, the welcoming staff set the tone for a delightful evening. The tapas selection was particularly intriguing, featuring a range of flavors and inventive combinations. While tapas dishes can sometimes leave you wanting more, Jack and Alice delivers generously on taste and variety. The main meals were the highlight of the evening. Don’t let the pricing deter you—these dishes are worth every penny. My husband, who typically avoids ordering burgers at restaurants due to high prices and average quality, was absolutely blown away by the one he tried here. Priced around £15, it exceeded all expectations, offering excellent value for money and a depth of flavor that’s hard to beat. The atmosphere was casual yet refined, perfect for a post-work debrief over good food and drinks. We especially appreciated being shown around by a kind gentleman who took us up to the roof terrace. The terrace is a true standout, offering a stunning view of Farnham’s historic market town—ideal for summer evenings! With their early morning coffee service starting at 8:30 AM and such a diverse menu, Jack and Alice is a fantastic spot for any time of day. Highly recommend checking it out—whether it’s for a relaxed brunch, a special dinner, or drinks on that spectacular terrace. We'll definitely be back!

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Lucie Victoria . 2024-10-03

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Eat lavishly ☝️If you don’t like to eat, it’s useless

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Xin Xu . 2024-09-26

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A quality bar serving quality food well worth a visit

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Jason Cornell . 2024-09-17

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staff were great! everything in the photo cost £8.50

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Elijah . 2024-09-17

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Nice food and atmosphere. Lady Gemma (iykyk) looked after us really well

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Andy S . 2024-09-07

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We had an engagement brunch for 28 people, so a large group booking! The staff were incredible, all the food came out on time, they were really on it with getting people drinks, they really couldn’t have been more accommodating. A lovely time was had by all, but the star of the show really was the staff! Can’t thank them enough for allowing us to celebrate our engagement.

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Lauren Booth . 2024-09-01

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Went in for coffees and cakes today but gave up after waiting 20+ mins to even be acknowledged by staff, gave up and took our custom somewhere else

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Alex Sears . 2024-08-25

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Great place. Never been there before but loved it. Will come again soon.

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megharaj ginimav . 2024-08-25

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The taco menu I was unreal! Service was great aswel 👌🏼

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Jake Sopp . 2024-08-06

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Worst experience I have ever had dining out. The food was shocking. 1 prawn, no muscles and a slither of salmon in the seafood linguine. Burnt ribs, stale bread, overcooked veg. Staff did not care, was informed one was out drinking hence why they were understaffed. The manager confirmed they didn't care as they were leaving soon. Cocktail staff looked very depressed and so slow. Was a real shame as I was taking mum out for a treat.

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charlotte Rhodes . 2024-08-03

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Slow to deliver food and totally inedible bacon with overcooked hash browns a disgrace to serve this up to a customer

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Bob Rob . 2024-08-03

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Dinner with friends with a great tapas style menu. Burgers, fish, veggie, tacos...so much choice and a superb dessert to finish off.

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James Webster . 2024-07-23

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Went with 4 friends on a Thursday evening. Only 3 other tables were being used. When our food arrived, we had to go look for cutlery. No one assusted us. 3 of them ordered tomato salad. This was actually 1 tomato cut into quarters, unusual on a side dish, but hey, most of the dish was rocket and then 3 slices cucumber. Very disappointing. My food was delicious. I had ribs and chicken wings. Others were mostly disappointed with their mains. When we finished eating, the plates got removed, and we were just left there for half an hour on our own. Eventually, we had to catch someone and ask for the bill and went elsewhere for puddings and more drinks. Had they asked, we would have given them the order, but no one bothered to ask. Hence, we also did not pay the service charge added to the bill.

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Kim Manning . 2024-07-21

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Came in with my family on a quiet day, had amazing service by Mia and Orla and had an great tropical smoothie made by Anya. Thank you so much, looking forward to coming back soon!

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Molly Freeman . 2024-07-17

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Quick early breakfast with a coffee is what we wanted and what we got. Friendly and fast service in a restaurant with character. Would very much recommend it for breakfast as it has a wide choice.

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Marco Venzelaar . 2024-07-13

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Beautiful breakfast for a work meeting. Popular venue and lovely service.

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M Col . 2024-07-11

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Welcoming new addition to Farham's Borough Street. Actually we were welcomed on arrival. Made us feel really special. Lunch time Monday the place was full. (There are tables on the first floor).

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Natinho Lima . 2024-07-08

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Only had a strawberry milkshake but top quality.

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Terry Green . 2024-06-29

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We popped in for refreshments when at the Sunday antiques market. What a lovely place. The young lady that served us was so attentive and polite, with a really charming manner, I believe her name was Harriet. We’d only ordered drinks but this didn’t detract from the level of service provided. Our dogs were welcomed and shown great deal of affection by the staff. Will definitely be popping in again, maybe next time we’ll eat.

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Stuart Butt . 2024-06-27

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Excellent service and food. The interior is a mix of the old and the new utilising what appears to be original brick work and wooden beams alongside an artistic decor all of which creates a very comfortable and enjoyable experience.

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Jordan Renault . 2024-06-22

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The food came relatively quickly, steak was lovely and it cut like butter. Generous fry portion sizes.

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Caroline Finch-Stanford . 2024-06-19

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Went with my wife and mum. Mia made us feel relaxed and comfortable. The menu is very good with lots of choices, food and beer where lovely,will be back soon.

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Mark White . 2024-06-18

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My wife ordered mac and cheese with panko breadcrumbs .A simple enough dish.There were no breadcrumbs. It looked like it had come out of a tin. It was a tiny portion too.Staff were lovely though.Although I did tell our waitress about the food, she didn't offer anything to compensate our disappointment.

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John Snooks . 2024-06-18

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Just stopped for coffee and an amazing carrot cake. I can recommend both.

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Chuck S . 2024-06-16

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Popped in here for breakfast. Brilliant service, and really lovely food. We had the pancakes and they were delicious. Will now be our favourite go to!!

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Nicki W . 2024-06-16

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