Kebab Express in Kingston upon Thames

We were passing by and saw that the guys have a fresh chicken doner ready to be cut. I popped in and asked for two wraps with first cut of fresh chicked doner. Guy said its fine, he will do it. There was few other customers and I saw that the guys who worked there had some chicken from previous skewer. I've asked the guy again to make 2 wraps with fresh cut. He said fine. After my wraps were done I saw that one of two guys who worked there started cutting the first cut from fresh chicken. I asked him third time if he made my wraps with fresh, first cut chicken and he confirmed that he did. Obviously, when I sat down to eat the wraps with my daughter, we discovered that it was an old chicken and not the first cut I've asked. I went to the counter and showed the guy that it was not what I have asked. Instead of saying sorry when he was caught lying, he started acting like an idiot! Started shouting to give the wraps back, nearly through the money at me and tried to put the blame on my like I don't know what I want! Absolutelly appaling behaviour. I will never go back there after being treated like this!

I was completely unhappy with the order that I received from this kebab place there was no salad on the meat no pitta bread it was like a naan bread it was caked in Grease like literally it was dripping off absolutely terrible do not order from here take a picture

We made a huge order for delivery for family including kids on a Saturday night just before Christmas. Nothing was too much trouble for them with our extended ordering, with nobody knowing what sauces they wanted but they couldn’t have taken more care, repeating the long order back to us, throwing in free drinks for the kids and even knocking some money off! I would definitely recommend them, the food was delicious and everybody’s order was initialed so we knew whose was whose. We will definitely go back! Thank you Kebab Express!

What a great takeaway Kebab, the young lady who took my order was polite and very helpful. The food was great, nice and hot and ready on time.Really lovely people and I’ll definitely use the place again. Thank you. Simon

The money was charged twice for one order

They late over 1 hour and a half.. they didn't let us know that the order will be delayed. Plus that my order was over 25£ and I've put a note what kind of Free drink I would like ,but they didn't send it at all. Very disappointing, if is any delays theg have to let us know . After that they had to refund 3£ back like a compensation,but Im still waiting ..... not happy at all

Very good and reasonable price no rip,off delivery charge

Delicious Turkish kebabs and nice size portions!

Brilliant food for the price ... best place to order from by far . Never order from anywhere else !

Really testy food and got here on time recommended

Excellent delivery service. Will be ordering again in the future.

Fast delivery also they give a very generous amount I will order agin deffo

Great food as always but more than 45 minutes late with no warning or apology. All I would have liked was a courtesy call to say it’s late.

Food was cold Chips and onion rings over cooked or refried

Good portion sizes and delivered on time.

The food was lovely, but the delivery was messed up! The driver didn’t ring my buzzer 3 times like he said he did and I have witnesses to prove it. He tried to say he was waiting downstairs for so long as nobody was in to answer the buzzer,to which I proved him wrong! He didn’t like it at all!...it was great food and a great service from the restraunt when I phoned up to see where the driver was so I can’t fault that! But it was the driver’s rudeness that bothered me where he turned up late, didn’t call the number I left, then when I found him he refused to admit he couldn’t find the address and lied about knocking on the door and leaving a wrong number for the restraunt to contact, and that’s why he couldn’t find me!!...great food but the delivery drive ri had was rude and obnoxious!!

Always great food and delivery times from here.

Took time to read the Notes part of order and that makes all the difference. Food arrived with the exact requirements that was added to the notes part at end of order.

Always a pleasure to eat from Barwell,great food,excellent staff

Good food quick delivery could use more sauce though

Ordered scampi and 3 of them was mushrooms inside and the portion size was ridiculously small

Whilst the food was good enough, the delivery driver forgot my bottle of drink which got delivered nearly two hours later.

Fantasic food would highly recommend, great people

The best quality kebab shop around

Still the best kebab in the area great portions and value for money always on time and great staff 👌🏻

Only half the order turned up.an hour later i was still waiting. Disgusting service.will not be using kebab express again

Prompt, friendly driver & great quality...

Food nice and hot,and fresh tasting.one of the best kebab have had in a while.,compared to others.Will definitely order again.

Really nice and delicious burger and kebab. food arrived warm. Also really nice and friendly delivery driver too highly recommend. *****

Always hot on delivery and delicious

I’m totally full as usual if I order from here ! So many thanks !

Everything was really nice. Wings cooked perfectly! Thanks

Brilliant food and service! Portion sizes and generous too!

Very good service, easy and quick to follow. Food was hot and delivered at expected time.

I ordered a lamb and chicken Donna kebab and only got a chicken kebab. So I paid £7.50 for that when a chicken only kebab is £5.50 I also asked for only lettuce in a chicken burger I had for a child and they refused to eat it as it had reddish, tomato, onion and other stuff in. Fart delivery but disappointed with the food

Always consistently good from our favourite local family run kebab shop.

Really good Kofte kebab, in a wrap. Just what I wanted. Non greasy chips

Fab! Kebabs were delicious, piping hot, lots of chips, fast delivery, thank you! :)

Seriously I could had fed an army never had so much meat and salad from anywhere hats of to you guys on Time piping hot and your chicken was excellent definitely order again be mad not to loved the salad what a verifty. Thanks and see you soon ******* :)

I never received my order and they never inform me 👏👏👏

The food was almost 2 hours late, when we called the restaurant they told us it was going to be 15 minutes, we called them three times and they said the same thing, when the food finally arrived it was cold and has food missing, when we called to tell them that there was food missing they put the phone down. Not good service at all!! I will never order from here again!

After i called restaurant 3 times and spoke with a very rude guy that has almost 0 english comunication the oder camed after 2h cold and tasteless. Complete rubish restaurant. Never ever gonna oder again from here. :(

Great portions good flavours- presentation was good and food was still warm delivery was awful though two people called to ask for my address and I was as still left waiting in the rain going back and forth

Great food as always except this time forgot my chips other than that all good

Chicken shish and lamb was nice but salad was pretty much all onion and food was cold unfortunately otherwise would have been better meat good! Salad rubbish all onions hardly not lettuce cucumber or tomato

Kebab had hardly any salad in it. The chicken wings have been literally been cut in half since I ordered last. Not impressed and won't be ordering again

Ordered Chicken doner on chips, no salad, didnt taste good at all tbh, couldn't finish. Disappointing

Always get food from here. Great prices, free delivery. Very well prepared kebab shop classic foods. Highly recommended if on a budget

Still the best quality and value for money Kebab in the area

So so salty. Chips cold Sorry Probably worse kebab ever tasted. Never again

Food was good apart from it being late and the guy was'nt helpful when we rung them

I've seen better wrapped salads...

The food was really tasty, I had köfte wrap. The portions are massive I ordered a small wrap can’t imagine how big the large and XL wraps are😂 kids and hubby enjoyed their food equally.👊🏽

Best kebabs we have had in the area and real value for money! friendly staff and always on time and hot, it’s why we always order from here!

Food took 1 hour, 25 minute to arrive (was quoted 45). When it did arrive it was cold and soggy. Not up to usual standards.

Kebabs took 90 mins to arrive and shish was charred and burnt. Really disappointing service tonight - unusual for these guys as used before and been great in past

Went very late almost closing time but they were very accommodating. Prepare our order fresh. We ordered sheek, lamb and chicken kebabs and all of them very tasty and in good quantity. Seems like family business. Highly recommend

a nice cosy place to eat in. Excellent food very friendly staff will definitely come back for more. Recommend

Toasted buns on burgers were way overdone, was like burnt toast and rock hard. Chicken burger very process. Wouldn't return

Friendly staff Varied menu Possibly over priced, but not sure. Over £10 for a water, nuggets and chips and cheesy chips. Chips were lovely ... nuggets didn’t get a very good rating from the children, but they liked the chips. Neither liked the mayo though 😂 Nothing to complain about, but then nothing to rave about either.

I wouldn't recommend the chilli sauce it was cold not even hot. Also half my order was forgotten so had to eat then wait services is poor

I requested to have some garlic sauce on the side, but when I received my food there was no sauce and donor kebab wrap was literally cold!

I ordered fudge cake for my dad and I don’t even know what cake I was given.

Late delivery, so food was cold. Burnt chips and doner kebab was very poor. Will not be ordering from here again!

I ordered a large lamb shish, but only received a small. Very dissapointing becasue I paid more for less.

Food was not delivered after an hour of waiting.

I ordered a large lamb shish kebab and got chicken instead which wasn't nice and the fries weren't cooked properly. The lamb donner meat was excessively salty and fatty. Even my working dog or cats wouldn't touch the plain meat. I will never eat there again as it was terrible. The chicken meat was excessively burnt too. It tasted terrible

Quantities were different for both orders although the same size was ordered. Chips were stale but delivery was on time and service was good.

Food was great but an hour late!

I have to say the food was delicious, very fresh. would definitely recommend.

ordered shish kabab got donner instead

Extremely fast delivery, which was great. I had a lamb shish and lamb kofte mixed kebab and it was fantastic.

Food fab as ever but delivered much earlier than expected

The most disappointing meal i've ever had. Delivery was late by 20 minutes. Totally messed up my order with toppings missing for donner kebab. Their garlic sauce is not standard garlic sauce as it has elements of mint and coriander so beware before you order. I asked for little garlic sauce and what i received was all my donner floating in that garlic sauce. Salad in chicken burger was stale. When i called to place a complaint the guy very casually said it won't happen next time. Well there won't be no next time. Would report this business for non compliance of food hygiene to EHO. Don't waste your time and money.

Asked clearly for a half pounder with salad. Received plain with cheese! Called up and they sent out another one completely plain!!! Refused to refund for the burger! Won't be using again

Best burger and chips we've had ☺️

This kebab shop took over an hour to deliver to us! And even then didn't come we ended up cancelling the order! Appalling service!

Chicken/lamb shish and koft didn't have much flavour at all.

arrived half an hour earlier than the estimate time which was good and the food was hot especially the chips because normally whenever i have chips delivered they tend to be lukewarm

Delivery time on the dot and big portions

Good food hot when arrived would recommend *****

Was 20 minutes late, and didn't even deliver everything I ordered but because it took so long didn't bother calling. Not worth the waiting time

Burger was nice couldn't eat it all it was so big and at a good price defiantly recommend after a night out

First time ordered from here..food was cold the delivery time was 45minutes late and service appalling.

Always good food, and super quick delivery today

been using this kebab takeout for a number of years . Have never ordered on line before but nevertheless was not disappointed with anything

Best Kebab for miles. Meat always cooked perfect never dry and salad always fresh and good quality Can't beat this kebab

The food was luckily really nice after it arriving ridiculously late.

Order mixed up even though note was put on order , disappointing

First time using this kebab takeaway, very disappointed as had to wait 1 1/2 hour for our delivery.!! So cross rang 3 times chasing and on 3rd call was told he had only one driver appalling!! Food was good but seriously let down by delivery service will not be using again.

Always decent. Very fast delivery, and the delivery driver rang my mobile rather than waking the whole house up by ringing the door bell- great service

Lovely food but was sent a lamb doner rather than the chicken doner that I ordered - second time this has happened

Food arrived hot, promptly, it tasted good and well with in the delivery time! Definitely recommend these guys 👍👍

Great food and friendly service

Meat was not cooked through Despite I specifically requested it to be very well done I had to throw it away I will never order from that restaurant again

The food was cold and no flavour what so ever I am disappointed tbh

We get the family set which is great value and the delivery is always on time. Love the kebab here!

Very good. Fast delivery and was very yummy

Oder was bat accurate. No pitta bread was included even though ordered and paid for

Food was not hot in fact it was cold!! when it arrived and was more then 1/2 hour after estimated delivery time and was still 15 mins after our call to the shop even though close to home!!