Kensington Quarter in Kensington and Chelsea

The food was cold and stale, very little selection especially for vegetarians. Hot chocolate made with water. The interior is old, used and just not nice. The view is fine.

We popped into Rum Kitchen for a cocktail and it was fab. It was by chance- we were staying in a nearby apartment and had time to kill before we checked in but we ended up having a really nice time there. We had some nibbles which were really tasty and a load of cocktails from the happy hour menu which were great value and delicious. Well worth a visit!

We visited in August and decided to try one of their towers. The place itself is visually stunning and well-decorated. Initially, the staff were eager to seat us and helpful up until the point we placed our order. However, once our order was in, it became incredibly difficult to get their attention. When the food arrived, it was clear that the focus was on presentation. While everything looked impressive, the taste was a major letdown. Most of the items on the tower were underwhelming, and we left much of it uneaten because it was so disappointing. We also ordered their "homemade lemonade," which we would strongly advise against—it was equally disappointing. The overall experience was underwhelming, and things took a turn for the worse when it was time to settle the bill. While we expected the service charge to be included, the reaction we received when we asked for it to be removed was shocking. Service charges are *optional*, and while it’s fine to ask why we’d like it removed, we were met with interrogation and a condescending attitude from the staff member. She questioned us sternly, as if scolding us, which made an already disappointing experience even worse. We initially tried to explain politely that we didn’t enjoy the experience, but she kept pushing. Finally, I had to state outright that the food was terrible, the drinks were poor, and the service after we ordered had been lacking. Her response was even more frustrating and rude—she told us that she’d need a manager’s approval to remove the charge, and that we’d have to wait for the manager to come and speak to us. What should have been a simple process ended up taking 30 minutes and left us feeling embarrassed and annoyed. The entire experience was a disaster, from the food to the service, and especially the handling of the "optional" service charge. This visit left a bad taste in our mouths, and we would absolutely not return. We cannot recommend this place to anyone.

Staff was rude and not smiling. Lamb was chewy and reheated. Great desserts and decent wine.

Visité este lugar muchas veces a lo largo de los años, algunos de los mejores bistecs que he probado en mi vida.Imagine mi decepción cuando estuve en el área de South Kensington recientemente y quería presentarle a un amigo la experiencia de El Gaucho y lamentablemente descubrí que ya no estaba allí. El restaurante ahora es un restaurante georgiano llamado SHOTY.