Lady Lever Cafe in Wirral

I was absolutely appalled by the whole experience at Love Penarth this afternoon. We walked in and was absolutely bombarded with a man at the counter telling us everything they had. There were no menus, nothing written on the boards above the bar, no indication of pricing or what they served. Due to this a man behind the bar was up in our faces telling us the menu as soon as we took one foot into the restaurant, we felt we had to stay. They were only taking cash so we had to get cash out after ordering what we wanted. We ordered one scoop of vanilla ice cream in a tub, an iced soya milk coffee and a tuna sandwich with some salad. This cost us £15! When I found out how much my mum had to pay for such little poor quality food and a service from people who seemed desperate. I decided to ask for a receipt to figure out how it was so expensive. The tuna sandwich was absolutely appalling and would’ve honestly costed them 50p to make but some how coated us £7/£8. The salad must’ve gone off and there wasn’t even much of it, the bread was your typical cheap bread. Which is totally fine! But how can you charge £8 for this!? The ice cream was apparently £3.50 which was from your cheap soft scoop vanilla ice cream, you could probably get a whole tub for less than what we paid for a scoop. The iced coffee I didn’t even try, I wanted to return it for some money back because to pay £15 was just wrong! I work in hospitality along side my studies, so I understand from both points of view and I’m never one to complain or expect refunds or anything but this was just a rip off and completely unfair and inhumane. When I spoke to this gentleman about possibly getting a refund at least for the coffee, I gave clear and reasonable reasoning and the attitude I received was absolutely shocking. He was so rude and refused to believe anything was wrong, he done anything wrong or that we should have a refund. He said he could only give me 50p which I don’t understand where that logic came from or why he thought that was an acceptable price or response. Eventually, he gave me a £4 refund. I knew I wasn’t going to get anywhere with this man so gave in and took the money and left. After that we had a waitress who constantly kept coming over to ask me what happened which was a bit unprofessional and again was just bombarding us with questions and information etc. I didn’t discuss it further and when she apologised (the only apology I had gotten) I reassured her it wasn’t her fault and that she only brings out what she’s given and she had nothing to worry about. With that we left. I can’t even put into words how awful this experience was and how wrong we were treated. Like I said, we are not people who complain, ever. And being a waitress I completely understand and get both sides of unhappy customers. However, this was just too far cross that line and as a family with not much money, and was only out for a treat, it was a complete let down and disappointment

We were in Birkenhead, from North Wales, to buy rugs for our lounge. A hunger inducing task I have to say. We have been here before, pre covid, and enjoyed the fish and chips. It was an oversight on my part that I did not comment on that occasion but I will now. After an inedible experience at a more local establishment near my hometown recently we were somewhat dubious about another fish and chip let down. We needn`t have worried. Beautiful moist ,lightly battered fish NOT swimming in oil. Lovely fluffy chips and my husband, a fryer of forty years standing, was bowled over with his meal. I know it`s only fish and chips, but believe me it can be done badly so often. Superb food( my husband loved his spicy curry sauce) hot ,fresh and tasty. A noisy atmosphere but it was far outweighed by our lovely lunch. Thankyou and keep doing exactly what you`re doing

Wow just had a roast delivered, it was massive, it was so tasty!! The gravy was amazing. I couldn't eat it all and I have a huge appetite! My dogs polished the rest off!! Can't fault it and quick delivery

A good pub for a quiet drink and no hustle and bustle the only thing they let anyone in people who think they own Birkenhead and try and start trouble with you if your not from Birkenhead or the area so be careful .... THIS PLACE HAS THE WORST PINT IN BIRKENHEAD

great little cafe, used to always go here as a kid for breakfast with family. really good prices and the food tastes amazing!