Lulu Wild in Birmingham

We came up to Birmingham for a weekend and booked ourselves into this restaurant after hearing multiple positive reviews. I can say that the food was exceptional however the service & atmosphere was something left to be desired. We were seated 20 minutes later than our actual booking due to the restaurant being busy which was not a problem however we were asked to wait in the bar area which had extremely intoxicated people making inappropriate loud comments which resulted in the group arguing loudly amongst themselves. Not exactly what you want when you are trying to have a nice meal. Once we were seated our orders were taken quickly however we were not brought water as requested. Upstairs was beautifully decorated but the atmosphere seemed extremely tense with a background of extremely loud music & bongos which resulted in us shouting to each other to have a conversation. I'm assuming the senior waitresses were overwhelmed and had new staff who had no idea where food orders were going. We watched our food go round the room twice before coming to us, which was not ideal. The waitresses were then quite rude to the other staff publicly. Luckily a young lady was our waitress was absolutely fantastic, she seemed much calmer than the rest so maybe the others were just having a bad evening? We then ordered desserts & more water to replace the water we did not receive. We did not receive cutlery or the water and had to ask again for this. I understand restaurants are busy but it would make sense that if they are overwhelmed with drinks/parties that food service stops at a certain time to accommodate this. The final straw for me was that an automatic service charge was applied which i thought was highly inappropriate when the service was quite poor - the young lady who served us deserved the tip herself not to be split amongst profit of others. I am regretful I did not get her name, and I would not visit again.

Rather poor all round. Uppon arrival, we were left waiting (essential abandoned) afteted being asked for our booking. Drinks turned up 5 mins after the starters, fair enough. They had completely forgotten about our main course. Was handed the deserts menu, diabolical. Would avoid during peek hours.

Chai was so lovely, he was very attentive. Great recommendations and an all round great experience.

Excellent food! A bit pricey but well worth it

Fantastic, friendly and very quick service from Chai and the other staff!

Lovely experience, very tasty food. Beautifully presented. Great service.. Chai looked after us very well

Loren was absolutely lovely and provided great service! My partner and I felt very well looked after by her despite the restaurant being very busy.

Amazing food and service. Thanks Chai and Manav for taking care of us!

Very good and excellent service and drinks too

Chai was great ! Really good time. Will definitely come again.

Lovely service. Would definitely come again for the food. Aaryanna was really friendly and helpful. Definitely recommended this bar.

Big thank you to Chai and Manav , The restaurant was very busy but they was the only one who was attending all the tables and making sure everyone is having the food and drinks in time .rest of staff was ignoring when I was trying to have eye contact. Thank you so much

Very tasty food and good cocktails. Chai did a great job for service, overall worth the price.

For the prices paid, a rather underwhelming & disappointing culinary experience. The food wasn't bad, but by no means anything special. However, the atmosphere and ambience was pleasant. Overall, rather showy, with little substance.

Great service will go back again. Food was lush and waiters were so efficient

Lovely staff, great food and fast service

The décor inside the restaurant and aesthetic is beautiful, as is the atmosphere. The brunch offering is great, unfortunately, the food served was not hot, the individuals serving the food repeatedly stretched over our plates as opposed to avoiding doing so and the drinks and frequency with which they were brought out was limited which marred the experience. The gentleman on security at the front door was lovely and positively contributed to our experience.

5 star 🌟 food, drink🍹& celebration🎉 restauran🍱t!! Lively music/ sometimes live dj in a mini open sort of booth, downstairs and upstairs is absolutely stunning! Breathtaking bathroom and decoration throughout the whole restaurant! Just makes you and your family, friends or partner feel special, great place to go before a night out. Food is amazing and the drinks are just as good.

Food nice but over priced service utterly abysmal will never go back

Great place to eat Asian style foods. Great selections. Quality was outstanding. Cocktails were great with a superb selection. we were found a table within 10 minutes despite them being full. We were never rushed. Not cheap but good value for money.

Wow service was 10/10 and food was delicious! Thank you!☺️

Had booked for a birthday celebration. But no acknowledgment from staff.

Had my 40th birthday meal in September, 8 people set menu. Food was nice and our waiter was great too, I was a little disappointed that I didn't receive a small birthday desert or any kind of gesture toward making my experience special? Other than that it was a nice place to go.

Food was very good, however staff largely ignored us, very unengaging, sat on their phones and quite grumpy!

Went there with my wife before a show. Mid afternoon. Place was dead. Other restaurants around was busy. Food was ok . How ever you pay top of you are gluten free which I find very annoying. Bill was high for fake flowers and the surrounding.

My husband and I went to this place for lunch yesterday (10/10/24) … nice service but the gentleman did not explain that the lunchtime menu are for two people to share. Also did not explained that the gluten free menu do not qualify for the special lunch time deal ie £22 for two courses. A large glass of wine cost £14 which was rather expensive compare to other restaurants in the area. The cocktail was fabulous and I would have ordered another but was rather too full to order any more drinks. The dishes arrived are fab and there are plenty to feed four people. It’s a shame that we weren’t told about the lunch menu that are for two people to share as we ordered two starters, two mains and two sides … it was beautiful but so much foods for the two of us. We didn’t take dogging bags home as we were heading for a show after that meal. So we tried our best to finish the meal because we both hate wasting good foods. Nice experience but we won’t be coming back again due to lack of communication or explanation about the lunch menu and especially not telling us that the gluten free menu are not part of the lunchtime deal (which was rather odd). So you imagine how much the overall total bill came to it was a shocker! In our opinions they do not deserve the service charge they automatically added to the bill.

I had dinner at Lulu Wild yesterday for my friend's birthday. The food was lovely and so were the drinks. The only thing that I questioned was the fact that it said there was an optional service charge at the end of the bill, however it was not stated on the bill that there was any service charge to pay or take off. I really think it should be printed on the bill for customers to see.

Celebrated my wife's birthday here and the experience was great, the food was also good. Chicken and lamb dishes are halal which was a plus. Paid parking is a short walk away and easy to get to. Price is however on the high side for what you get.

A bit of a mixed review... there was nothing bad about the experience but there was nothing great about it either. Significantly over priced based on the food and service. The menu and prices seem to be based on the Hakkasan menu but the service and food just do not match. The veggie dimsum were OK but not much variety and not worth £25. The black pepper veggie chicken was good, as well as the tofu dish, rice and noodles but nothing special and based on the service and price, I wouldn't come back. One of the managers seemed too signal our waiter to get us out quickly once we were finished, with an overtly obvious hand gesture. I think he may be confused about the actual standard of the restaurant... I would call this place style over substance but once you realise the flowers are fake and the table lamps don't actually work, there ain't much style or substance.

6 of us went to Lulu Wild on Saturday night to celebrate my daughter's birthday. Service was excellent, very attentive and the food was superb. It is not cheap but I would highly recommend it for a special occasion. There was a time limit on the table but we did not feel rushed and enjoyed another drink at the bar when we had to vacate the table. We will definitely return.

had a lovely server gerrard, we were waiting a while for service then he took care of us and was very happy to help so this five stars is for him!

Absolutely beautiful place amazing food amazing atmosphere! Rojina who works there is so lovely really polite, smiley and happy made our experience really lovely

A really lovely experience from start to finish for my birthday. Cosy atmosphere, delicious food/drinks and lovely service. Can't wait to come back!

Great meal, delicious food and the manager and staff went out of their way to make sure we were happy, even changing one of our dishes for us after ordering

Lovely place,really good food,Pallavi was very friendly and helpful

Visited on a works evening with some colleagues. Decor and atmosphere was nice and to a good standard. Only complaint was the bathroom was similar to a weatherspoon, in the way it seemed to take a while to get to. We had a variety of food across us all and everything we had was cooked very well, presented nicely and tasted incredible. Staff didn't seem to be well organised and seems understaffed alot of the time, impacting the over all experience. In short, incredible food, but don't expect the above and beyond experience others can offer.

The restaurant itself is gorgeous. Upon arrival, my family and I were greeted by a friendly member of staff and shown to our table. We ordered a variety of mains, including the Chicken Schezwan, Chicken Satay, Mongolian Lamb and Seabass - all with egg fried rice. The portions are extremely generous; and we enjoyed the taste of all our dishes. So, we definitely felt we got our money’s worth there! My mocktail was lovely (Pearl Tea). Unfortunately, we found the table service and desserts put a damper on our experience. My daughter and I ordered the Nutella Bao (which was good). The other desserts, however, including the Passion & Matcha sponge cake, “The Thousand Layers”, and the chocolate brownie were near inedible. When we raised our concerns at the end of our meal, about how we couldn’t even eat most of our desserts (and you could see, they’d only had one bite taken out of them), the waitress (medium height, South Asian) did not bat an eyelid. We all felt she was quite rude and dismissive in fact. Her reply was “Well, that’s just how it comes”. She did mention that she’d bring our points up with the chefs but I’m absolutely sure she didn’t (It really didn’t seem like she cared). Also, sadly, after our meal we were left waiting a long time for our table to be cleared, for our dessert order to be taken, and for any additional things we asked for. It’s a shame - because this restaurant has such great potential. We love decor and the main food and drinks menu. With some major improvements to the FOH service, this could become one of the nicest Chinese restaurants in Birmingham.

Fab service, Pallavi was really quick and efficient are refilling drinks!

Firstly, the service was incredibly swift, with drinks, starters, mains, and desserts arriving promptly. Everything was delicious, and the staff were both friendly and helpful. I’m already looking forward to my next visit and trying something else from the menu. We had 🍸- Mogao 🍽 - Nyonya Lamb with Jasmine rice 🍽 - Spicy king prawn 🍰 - Imperial garden 🍰

Family outing with some friends. Poor start - waited in line for almost 20 minutes in a queue at reception - staff attentively asking if everyone had reservations (that everyone did) but not actually doing anything…. Eventually sat down (no apology obviously) and then service immediately left - no explanation of menus etc. On return ordered standard mix of pre-food cocktails, some starters and main courses. Starters arrived sans cocktails. Good food - nice twists on standard fare - duck pancakes esp. nice. Multiple apologies for no drinks (at all) - eventually arrived just after we’ve finished our starters. Not apologetic enough and just poor really. Main courses were all ok except for my black cod which was just fantastic. Just an amazingly good dish. Made the meal for me if not for anyone else. If you go there order it….. Ordered some deserts for those who wanted but and then there it was - sorry we’ve turned the coffee machine off…. My inner dialogue was WELL TURN IT THE F*** BACK ON THEN. But as it was a family outing it was ‘well sure if that’s the case no big deal then’. Having been left waiting 20mins to get in, our drinks order problem and the coffee issue the £50 obligatory service charge seemed a kick in the wallet. £600 for 7. Almost worth it for the cod…!Just a step below the quality of food and service I expect for the price: Except for the cod… Did I mention the cod??

We attended for my post RCGP ceremony and we loved everything about the place. Ian was wonderful… he made sure to take our orders and was available to make sure we were alright throughout. We will definitely attend again.

The most incredible Chinese food we’ve ever had! The lunch time deal is amazing value for money, and Andreea was so lovely and great at looking after us! We’ll definitely come back

Andrea was lovely and extremely helpful!

Chai and Andreea were lovely, we had an amazing night! We were well looked after for the whole evening, and the food was delicious 10/10! Will defo come again :)

Nice service from Chai and all other Lulu staff. Also, cool atmosphere.

Too expensive! Poor value for money.

Amazing place. My favourite for Brunch. Deejay behind the bar was so lovely

Our first visit to Lulu wild after many people have told us about the fabulous food and service. Finally we succumbed and alternated from Tattu, our usual for fine dining Asian cuisine. And we are delighted we did. Celebrated our 28th wedding anniversary tonight looked after by Loren. Her service was as good as we’ve after had. Attentive, warm, informative and very accommodating - exceptional by any standard. Thank you Loren for making our evening very special. We will return and specifically ask for you to look after us.

The food was amazing and probably the best I’ve had for a long time! Well cooked, fresh, loads of flavour and vibrant. Great experience and well worth the money.

Service was amazing from Pallavi & Rojina. Will definitely return xxx

We had Aryan as a server they were brilliant.

Ian was an absolute gem !! he carried the service like no tomorrow, and was available for anything needed. Deserves the world and will defo be coming back again :))) Jamilah

Wonderful service from aryan, always topping up our drinks and making sure we were ok!!

Amazing. Pallavi and Rojina absolutely amazing

Really good and friendly staff :) highly recommmed

Wonderful drinks made by Deejay the mixologist! Very friendly and had a lovely sense of humour that makes you feel comfortable while you wait at the bar! I would ask for the Klia special 😉 A mix of lychee, apple 🍏, kiwi 🥝, cherry 🍒 and peach 🍑 with foam on top ✨

I liked the food and atmosphere but the music was a bit too loud and giving headache but rest is really good. Enjoyed the food a lot and the cocktails. Male bar staff very polite and helpful. Also, Pallavi served us well.

Chai was very attentive to our order. Polite and friendly gentleman, top notch customer service.

Great service and customer service especially from bartender Chai !!

Our waiter Ian was very attentive. Great evening

Deejay was such a great bartender, honestly made the wait so quick, he was also very attentive and friendly, great service !!

Andreea was fantastic, looked after us, lots of good advice on the menu and made us feel welcome

she was very polite and very understanding and patient. loved her service and her presence

Andreea made me and my family feel so welcome I would definitely return just off her service alone lovely lady

Amazing food. Ian, who hosted us was insightful, welcoming and added to the amazing atmosphere. 10 out of 10 👏👍

This place is a Gem, we dined here last night, the food was delicious. The manager Yuri spent time at our table talking us through the process of the beautiful dim sum. Andrea our waitress was lovely. I highly recommend the Mocktails for those who don't drink, they were divine as was the food. Thank you Lulu Wild we will be back

Had a pleasant experience. Top tier service from Antonia. She was very attentive and extremely personable. We will be returning

The food was excellent, and a personal thanks to our waitress Andrea who was superb.

9/10 For me, its not 10 because I would have loved a lil bit more of the food. Amzing to sa the least and I dont normally leave reviews Pleasant staff, good atmosphere,Good food and affordable price !

I ate Singapore Noodles and Chicken Dimsum! So yummy 😍! Portion sizes were incredible and the food was cooked to perfection! This place is allergy friendly- they showed me an allergy menu straight away! 🎉 (I have 2 nut allergies), and there are plenty of options! My friend got egg fried rice and a chicken dish- she said they were really good! Would recommend all!

Ian is the best bartender by far, accommodated all our needs and made great drinks!

there is this lovely bartender called ian - he served us some good drinks that he made for us

The food is not very yum yum. But the ambience is not bad. Can’t complain about the service either. A bit pricey I guess.

Pallavi was absolutely amazing at her service! We’ve had a brunch, and she made sure we’ve always had plenty of drinks. She has made us feel welcome and looked after all guests. Thank you so much

We have an excellent experience, largely thanks to Ian who looked after us superbly - to extent of arranging a special cocktail for my wife to meet her (demanding!) needs. Beyond the service, food was very good, a tad spicy maybe but that was my own error. Wine by glass was decent though a fairly limited choice (but maybe better to have few fresher options than bigger range and stale risk..). Great vibe in the bar / restaurant, our second visit and we like that Lulu Wild isn’t just a glitzy bar, the food and service offering have substance, quality ingredients and preparation.

Didn't have food but had amazing service and a great cocktail from Ian! Will definitely be back!

Went in there for drinks Saturday night! Great atmosphere great vibes great drink ! Ian the bartender I think? Top bloke really made our experience !

We went here for a team lunch, the food, service and atmosphere was great. The restaurant is beautifully decorated. We would definitely visit again. Thank you

Amazing experience! Ian provided us with great service.

Rib eye steak wasn’t rib eye steak King prawn starter was nice with dressed leaves Then the main arrived and it was awful. Changed quickly for a less chewy steak but I’m not convinced the 2nd steak was rib eye either, if it was rib eye, it definitely was neither fresh or cooked properly Service charge and a charity donation were both added to the final bill. No apology for the awful steak. Service was transactional at best, told my wine bottle was behind me and just to pour it when I wanted it 😂 Poor Asian food with average (at best) service.

We visited Lulu Wild for the bottomless brunch, it was my birthday and we had the BEST time! Everyone’s drinks glasses were always full, the waitresses came over several times to top up our Prosecco glasses along side making sure we had a cocktail too! Nothing was too much trouble, everyone was so attentive, smiley and polite. We had the most delicious food! Starter and a main was more than enough! The vegetarian options were fantastic too. We will definitely be returning for a meal! The atmosphere was good, there was a DJ playing music and lots of other people who were part of the bottomless brunch seating area but it wasn’t too busy where you felt forgotten about! We will definitely be returning

I’ve been to Lulu multiples times and everything is always perfect but what makes it better is Ian’s bar service. He always recommends the best drinks and showcases great understanding of spirits, wines, cocktails, shots etc.. Not only that but his customer service is exceptional.

Visited this lovely venue with a group of friends last Saturday. Ian looked after us and made us lovely cocktails.

Had my Engagement at Lulu wild, Lauren helped my partner plan the whole engagement which turned out to be very beautiful and I was so happy and still happy about it. I must also mention that Lauren was very kind to stay back after her shift was over to make sure everything went well with the surprise which made my partner very comfortable. We all know men when they try to plan things 😂😂😂😂😂. So please tell Lauren how grateful we are and that date was 16/7/24 night. Also a very nice lady served us meals and drinks same night if you can find her also send our regards to her as I have forgotten her name.

The service was out of this world. We came here as a last ditch effort on a visit to Birmingham when our original plan fell through when that place was too loud. Here, from the doorman to the hostess to Lauren our waitress, they went out of their way to find a table for us and to treat us as valued customers even though we didn’t have a booking on a Saturday night. And brilliant with our foodie 11 year old too! Truly above and beyond what we find in most restaurants. The menu was fun and innovative with lots of options with both traditional (classic dim sum, for example) and a little different options. High quality ingredients, including the meats and produce. And heavenly cocktails-try the Lucky Dragon.

love love love!! bartenders and bouncer were so lovely! drinks were super good quality, espresso martini was amazing, really nice atmosphere and the bunny chair was super cute!!! definitely will be coming back ;)

Great Service From Ian and all the staff that attended to our table very attentive great food & pudding thank you 💝

Everything was lovely, Pallavi was great and her colleagues too, would come back!

First visit to Lulu Wild and will definitely be back. The cocktail choice is great - some variations I’ve not heard of before. The food menu was excellent - lots of variety and the portion sizes were good. The service we received from Lauren made the evening perfect. From the moment she seated us until we left, Lauren was super friendly and really attentive, very knowledgeable about the cocktails and food menu. A really asset to Lulu Wild and we’ll definitely return.

Booked online and have to say the food and the service were absolutely excellent. No complaints what so ever. The reason I didn't give a rating of 5 was because of the very loud music. We and everyone else were having to shout therefore making the noise level even higher. Loved the crispy duck salad and the dim sum.

Wonderful experience with Lauren she was an amazing host and looked after us very well!! We have been to the restaurant twice now and each time food was amazing and great experience. Thank you very much. Wonderful afternoon

A killer restaurant with delicious food

Excellent food and service, Monnefar gave us a fab service, her recommendations were delicious and hit the spot! She took good care of us!

Monnefar had the best recommendations and she’s so cute and endearing. Really good service

Rojina was Fantastic at service. Would come here again because of this.. great service great atmosphere great experience 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾

Great food Great company Rojina you were amazing, kept us topped up, thank you!

Reina was out server and she is absolutely fabulous her energy made our brunch soo much fun and the food and drinks was great

Reina was our waitress and the service was impeccable, she really is the goat of hospitality!! Reina really made our experience magical! This girl deserves a pay rise! Thank you so much xx

Fantastic food and absolutely outstanding service, special thanks to Lauren who made my stay an incredible one

Amazing brunch , thank you to Pallavi for the amazing service