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3.8

Based on 2.523 opinions finded in 1 websites

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Nº 877 in 1184 in East Riding of Yorkshire

CUSTOMERS TALK ABOUT DISHES WITH..coffeecheesechicken
Score
OpinionsNoteGoogle2.5233.8

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I was the only order on the screen, staff seem to prioritise the drive through. I had to wait 10 minutes. Some of the staff members look like they had been walking through the farmers fields with muddy and dirty footwear.

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Richard Turner . 2025-01-21

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Been going for years always has the best staff and service, there's a lad there at the moment who tells jokes when you order a meal or he brings it to your car, always cracks me up and makes my day

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Tom Ward . 2025-01-19

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AVOID...Ordered via McDonald's app, 5 items missing and one item sent wrongly....ordered mayo chicken ended up with fish. Called Goole branch to be told to take it up with uber even if it was their fault they dont take responsibilty...Uber won't deal with it as they're just delivery...NOT GREAT FOR THE AMOUNT OF MONEY THEY TOOK....will not use again.

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Emma Green . 2025-01-18

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I have just had the most amazing McDonald's food experience ever! I tried a new item on the menu, which is a Mcrispy bbq smokehouse, it was absolutely beautiful. The chicken was cooked to perfection, and the presentation was very impressive as well! I can't recommend this item enough. But also, the service and food in general at the Goole branch is exceptional, with a lovely bunch of staff working there! I'd also like to thank the lad that was sprinkling salt on the path, as I walked into the restaurant last weekend, after we had the snow. He made me safe, but also made my day with how sweet he was! Thankyou.

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Jen Martin . 2025-01-10

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Was nice but took a little while which was a little cool when we received our food

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Ashleigh Matthews . 2025-01-01

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Hate these places, sorry. Only ate there because nowhere else was open.

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Ian Latus . 2024-12-22

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Cold food , went through drive through

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Joy Rowley . 2024-12-20

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Very clean and very quick service

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John Guffick . 2024-12-12

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Went here when in need of quick food all staff was chatting in the back and ignoring the fact I wanted to place an order a very kind and attentive staff member who was a cleaner so I was being neglected and called someone to take my order rest of the staff are below par but this man was keen and very observant this review is for him !!!!! If this blokes working it's a good place to eat!!!!

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Liam Mason . 2024-12-09

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No cups for coffee one day then the week after no coffee what the hell is all that about

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Lisa Gregory . 2024-12-08

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The worst mcdonalds. Orders are wrong 9 times out of 10. Foods generally cold on collection, BUT you get a brucey bonus if you actually get what youve asked for, which I'm sure is the reason for the consistent cock ups, marketed distraction. Order a delivery? it would be warmer after spending a week in the Arctic. I'm more confident in asking any toddler to make me a sandwich and actually receive what I've asked for.

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jack rhodes . 2024-12-07

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Staff friendly, food as ordered and nice. What more do you want from fast food!

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Lucinda Wheldon . 2024-12-06

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Why is it every time I order through the McDonald’s app they miss items! Every time! It’s impossible to contact either McDonald’s or Uber for support? Terrible service basically just stealing from people

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Andy Roberts . 2024-11-23

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Plenty of hot coffee, good atmosphere, polite staff very friendly.

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Pete Evans . 2024-11-21

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Nearly always use the drive through. Friendly staff, very polite. Brilliant coffee.

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Peter Holli . 2024-11-20

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Went late at night so they weren't busy, the place was a mess and they still managed to cock my order up and leave out a 20 nugget box! Didn't realise till I was over 20 mins away! Absolutely USELESS

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Terry Chaplin . 2024-11-18

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I went through the drive through ordered 2 triple cheeseburgers they came with no gherkins and no sauce….. so dry and will not be going back

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Adam Smith . 2024-11-15

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It's a McDonald's, just the usual really

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smithy . 2024-11-11

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I always have to check my order as every time I visit, there is always something missing. This is the worst of the worst it needs closing down. Staff are rude and arrogant and as I said every time I visit the order is NEVER correct always something missing or incorrect order and IF it is correct it's cold. I wouldn't let my dog eat anything will never go again unless it has a complete revamp and new professional staff

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Kevin Pearson . 2024-11-09

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Very clean area for McDonald's staff are very helpful

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Wow . 2024-11-07

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A perfect milkshake , and you may think wot , but must of the MacDonald s can't get this right , I very happy driving home 😁

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Sprinks 101 . 2024-10-29

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Closed at 23.10 despite people been in the place and told to go through drive through and go to the rest room at the garage across the road. Hmm ....

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Rachel Anderson . 2024-10-13

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Not 24/7. Don't have ads outside & online if not 24/7.

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Chris Heron . 2024-10-13

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Probably one of the better McDonald's, the staff are always pleasant and get the orders right. Probably the only criticism is that it can be very busy and the car park is too small with it being on a motorway but that's no fault of the branch.

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Melissa . 2024-10-12

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Very good McDonald's great food.not far to go .

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Kerry Chaney . 2024-10-10

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All of it shocking, food comes cold and stale, staff are useless. Building just needs knocking down

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Brandon P . 2024-09-29

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Someone in the kitchen didn't care tonight as our chicken selects were missing and my chicken and bacon Caesar wrap was just 2 chicken selects in a wrap with nothing else! Frustrating to realise only when we get home!

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Kieran Holmes . 2024-09-27

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Drive through was very slow for the time of night. Staff were polite.

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Paul Winter . 2024-09-23

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Someone does not know how to count. Ordered as you will see în The photos. And 1 hamburger was missing... And The 2 triple chesseburgers... Were double. Nice 🤣🤣🤣 Thank you

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mircea mihai . 2024-09-15

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Chips are shocking. Slow service. Always cold.

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Olivia Sherburn . 2024-09-15

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Ordered breakfast sandwiche came with three ingredients missing out of 4, they re made it and it was the same, the third time the bacon was hardly cooked and sausage was burnt so i gave up and got my refund and left

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Craig Russell . 2024-09-14

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Notoriously slow service. More often not chips are cold and something missing from the order. Coke always tastes funny.

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jack pallett-gregg . 2024-09-14

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It's mc Donald's So tasteless food . Over priced

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Malcolm Johnson . 2024-09-08

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Took the kids for a quick bite only to find half the order was unavailable, not a big issue but just disappointing.

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Chris Mccleod . 2024-08-30

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Went for ice cream and once again machine not working.

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Mark Holloway . 2024-08-27

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Slow service and got the order wrong

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Mark Smith . 2024-08-26

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Standard McDonald's, no thrills, no dramas , easy choice for a quick stop

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Cam Thompson . 2024-08-24

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Same as the rest of the,taking a bit longer than normal. And the price is creeping up.

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Ben . 2024-08-20

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Order wrong poured my coffee away asked for no ice in our other drink got ice double big macs burgers missing

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Karl North . 2024-08-20

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Went in the drive through this morning to take advantage of the £2.79 breakfast deal as I do in most mc Donald's.I was told it was for app only.i stated I only had cash .which is still legal tender in England and no where did it state only on the app as paid for the same meal cash at 6 or more establishments before.i was trapped in the drive through so had to mount 2 kerbs to escape this ridiculous mission of getting some food... CASH IS KING.

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keiron blaine . 2024-08-19

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Typically what you would expect from a McDonald's, not the greatest food but it's quick enough to let it slide, shame the prices are ever increasing too nowadays. I find myself going less and less.

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Lee Simpson . 2024-08-13

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Quick meal with my wife on the way home from Hull. Food served really quickly by friendly staff. Between us, had Big Mac and Quarter Pounder with small fries, a small soft drink and a tea, using some recent offers we both had, which made it great value. Many thanks.

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Graham Martin . 2024-08-10

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The staff are miserable, the food was very greasy and sub standard, and for the 2nd week in a row no hot chocolate.. Very poor.. Would not recommend.. Roll on the new fast food outlets being built nearby

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Steve Fox . 2024-08-10

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This place as got worse,The burgers have got smaller,but the price as gone up and what I really hate is he they say do you mind parking in carpark for your order.Never buying one again.

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Kev Pilkington . 2024-08-09

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You always forget our ketchup, we deserve life long ketchup

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Maisy Lowe . 2024-08-08

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Asked for no cheese on my Egg muffin Can’t even get that right. So I have an allergy you don’t care. Dreadful

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Mike C . 2024-07-29

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Terrible, slowest service in a McDonalds I've ever known. Staff in their own little world, perhaps a refresh of customer service training would do them wonders 😂 That being said, this was 10pm on a Thursday night but the amount of staff that I saw vs number of customers, god only knows what they where all doing 🤷

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Mike Cosgrove . 2024-07-19

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Not the best maccy. High staff turnover I think ... awkward location I suspect not helpful. Sometimes it is ok

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David Pawson . 2024-07-10

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quick stop off on the way home from holiday - it hit the spot!

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Alison Dingle . 2024-07-09

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Food is fast food, not much to improve, but presentation is better than most. Staff are always friendly and helpful, though. Even the drive-thru is attended by friendly staff.

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Si Macmanus . 2024-07-02

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Food tasted divide and was needed. Sadly, I was ill all night. Put me off a bit

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Shaun Bell . 2024-06-19

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I think everyone knows what to expect when they visit a Mcdonalds, and the Goole store is no different. Sometimes the order is wrong, sometimes the food is cold, but 99% of the time there's little to complain about.

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Phil . 2024-06-17

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McDonald's, a globally recognized fast-food chain, consistently delivers on its promise of quick, affordable meals, making it a popular choice for many. Known for its iconic menu items like the Big Mac, Chicken McNuggets, and fries, McDonald's provides a reliable dining experience that appeals to a wide audience. One of the standout features of McDonald's is its consistency. Whether you're in New York, Tokyo, or Paris, you can expect the same taste and quality. This reliability is a significant draw for both travelers and locals seeking a familiar meal. The convenience of numerous locations and extended hours also makes McDonald's a go-to option for a quick bite at almost any time of day. However, the quality of service can vary depending on the location. Some outlets are praised for their cleanliness and friendly staff, while others receive criticism for slower service and less attention to cleanliness. Drive-thru service, a hallmark of the brand, is generally efficient but can experience delays during peak hours. McDonald's has made efforts to cater to changing consumer preferences by offering healthier options like salads and fruit, as well as expanding its McCafé line with a variety of coffee beverages and pastries. These additions aim to attract a broader audience and keep pace with competitors. Overall, McDonald's remains a staple in the fast-food industry, offering a dependable and convenient dining experience. While it may not be gourmet, its affordability, accessibility, and consistent quality continue to make it a popular choice worldwide.

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C . 2024-06-15

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Always get a good cup of coffee here

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russell cauwood . 2024-06-14

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Every time i order they forget stuff and i don't know about it until i already get home. Its not a difficult job but the simple people that work there make it look hard

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AtomShark . 2024-06-13

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Its maccies in doncaster what can you expect

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Jason Ardle . 2024-06-11

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always missing items but staff don't wanna know about it and waiting time is a joke

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Andrew Strachan . 2024-06-10

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Has to be the dirtiest Mc Donald's I've been in, no paper in one of the toilets, floor not been cleaned for some time, generally quite untidy. Food was as you would expect.

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Jim Begley . 2024-06-09

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Expensive 😔 food get served cold weary often milkshake mashina isn't working, ice cream as well.

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Martins Dan . 2024-06-08

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40 mins in drive through, ridiculous amount of time, staff at window just said they we’re struggling

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adam cronshaw . 2024-05-29

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Very fast service at this outlet, most of ordering done from touch screens so no queues.👍👍

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Gordon Matthewman . 2024-05-28

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Poor quality chicken not going again

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David Taylor . 2024-05-24

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Filthy and smelly toilets, probably the worst I've ever seen!

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Gary Adams . 2024-05-20

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Clean restaurant, quick service , very popular

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David Hawkings . 2024-05-15

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Went to get some breakfast coffee and breakfast wrap where spot in, but when it came to the bacon and cheese flat bread it was rather "flat"and cold, went back to complain and got it swapped to find the second one was cold, should of gone back but was pressed for time. management not doing there jobs

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Thomas Cobley . 2024-05-14

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Terrible service. Dirty tables. Long wait time Staff unable to be pleasant Sprite had no flavour so sent back Mcflurry was Tiny!! The place is a joke and the Franchisee needs to have it removed from them!

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Mikey T . 2024-05-11

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Busy spot every thing hot and coffe tasty

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Kevin Robinson . 2024-05-11

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Had to wait at drive in and when food arrived is want a thought it was hot

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Linda Crossland-Mead . 2024-05-10

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The past few visits to this restaurant I have had zero gherkins on any of my burgers , including big macs and cheese burgers . The fries are quite nice. Last time I had a chicken big Mac . Not sure if this generally is a gross burger but the one I had was disgusting and i did not eat. I have never had a chicken big Mac before so unsure if it was the quality of the specific burger I had or that a chicken big Mac is just like this everywhere.

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Sam rainbowdash . 2024-05-05

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OH WOULD YOU LOOK AT THAT, THEY DID IT AGAIN! I paid for a double and they tried palming me off with a single. I waited 20 minutes waiting just to be ripped off AGAIN. This is why I don't use McDonald's because I'm sick them minimum wage employees ripping the general public off for the shareholders. You won't be getting a penny out of me in the future giving me flat coke (half a cup) no salt on chips and only one patty. I couldn't personally find it in me to exploit people but I guess that's why you work at maccys and nothing that could lead to success. I don't even think that was proper coke. So if it's that zero stuff and I come up in rashes I'm suing you! And I'll win!! Full on losers.

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Kam Ran . 2024-05-03

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Appalling customer service no accountability you took the order you missed off the items but when you hand it over it's not your problem it doesn't come in an uber eats bag when delivered it comes in a McDonald's bag with Mc delivery on it Not good enough McDonald's 😠 😤

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Chris Clarke . 2024-05-02

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Ordered off the mcdonalds app asked for no mayonnaise in my sweet chilli chicken wrap and relieved the order to then open my wrap and find mayonnaise. The sticker on the wrap said no mayo and on the receipt. So to the employer that made my wrap, if I was severely illergic to eggs etc u would have had an even bigger problem on your hands other than a complaint that this mcdonalds seem to brush past their shoulders

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Latisha Spurr . 2024-04-19

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The Grandchildren can order their own food. For me I like the calorie check and have always enjoyed the food. Plenty to do if little ones are bored, they can help themselves to crayons and pictures for colouring and assistants come round with flags, hats and puzzles. Friendly helpful staff.

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Sally George . 2024-04-18

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YOU FORGOT MY CHIPS IN MY NINE NUGGET MEAL! Nice McFlurry though gotta admit but u forgot to mix the oreo

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Eddie . 2024-04-15

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Wow. 20mins for nuggets?? Come on. The place was empty staff nowhere. A few walking very slow. This is the future 🤣🤣

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ScootermuppetUK . 2024-04-14

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This place keeps closing early and putting a sign on door ' closed due to unexpected maintenance ' which is a complete lie as the night time staff just wanted to close early and go home. This went on last Thursday and Friday and again today and previous weeks. This McDonald's is supposed to be open 24 hours. The management needs to stop this closing down attitude by the night staff wanting to go home early.

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John Patton . 2024-04-12

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As always goodl value for your money, Coffee is brilliant,👍

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John Auton . 2024-04-05

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Always waiting and being asked to pull over, been 5 times and 5 times it's been the worst franchise ever. It's bad I guessed that Matlock and Chesterfield are run by the same people as they both suffer from the same problem. Ice machine broken... Frier down... Ice cream machine broken... Never any food available. It's like the franchisee is trying to cut corners on training and / or maintenance . I refuse to visit these now.

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James Lawson . 2024-04-01

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Slow service and dirty floors. Could do with a cleaner in the restaurant side

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David . 2024-03-25

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Completely and utterly disgusted by the reputation this establishment has created due to lack of credibility. 3 times we have ordered, 3 times we have had food missing, 3 times there is nothing they can do. Whoever is managing the phone has extremely poor customer service and an extremely poor knowledge of how everything works, whether it is the drivers fault or the workers fault, food should not be missing when so much money has been provided. An absolute shambles. This “nothing we can do about it” attitude needs to stop, especially when we are faced with a refund of £2 when the meal came to a total of £20.

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keegan wilson . 2024-03-21

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Nothing to eat at 3AM. Why do you guys open when you can't have chicken and milk products in stock. Better to close for the night!! Pathetic.

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Ahmad Aamir . 2024-03-19

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Std KFC however the chicken coating was far too salty.

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Carl Dibnah . 2024-03-19

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I only used it for coffee and the toilet. The staff was nice, the facilities clean.

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Gosia P . 2024-03-11

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We all know what McDonald's taste like, it would be better if they got your order correct out of 5 visits, 2 have been incorrect.

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Steven Bell . 2024-03-09

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None of the main meals were available 🤷‍♂️

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Clarky_697 . 2024-03-08

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Cracking coffee shame about the service, first thing on a morning it's absolutely terrible, very slow and the staff don't seem to care, I might only order two coffee's one white and one latte but it's wrong 3 out of 4 visits on my way to work. Hopefully it will improve and they start to get my simple order right..

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alan robinson . 2024-03-06

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Bit rough around the edges, very busy so was pleased with fast collection service.

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Jodi Wilkinson . 2024-03-04

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Gave me the wrong order asked for an apple pie and got a cheeseburger

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BennyC 3303 . 2024-03-03

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Very efficient and friendly waiter. Could not fault him. Well done. You are a credit to Macdonalds.

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Anne Woolley . 2024-03-03

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Fast table service by smiling server. Children running around caused problems on our visit. Food hot and well cooked. Recommend the McFlury

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Tina Kettleborough . 2024-02-14

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Great food but very busy over weekend

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illy illy . 2024-02-11

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Absolutely ignored my order and sent what they wanted to the table.

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Richard Kendrew . 2024-02-11

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Had breakfast sausage mcmuffin, which was really tasty

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Martin Large . 2024-02-04

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20 minutes to get a big mac and fries. Food was cold. Only used as nowhere else to eat. Eat in customers are bottom of the pile behind just eat orders nowadays.

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Richard Blow . 2024-01-24

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We all love a Macky D's don't we? Definitely a guilty pleasure....but unfortunately it's becoming more and more common that you never get what you order for. We went to order a family meal....and when we got it home...several items were missing. Now granted the guys were amazing at fixing the issue...if there was a little more care..the issues wouldn't arise as often.

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Paul Gunther . 2024-01-19

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Shocking orders always wrong and don't find out until journey home ice machine never working when it's warm weather. They are just lucky no other fast food in Goole or would probably close down .

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Glenn Faxon . 2024-01-17

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Fast and brilliant tasting food

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steven cunningham . 2024-01-12

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Unfortunately this is the worst McDonald's I've been to, but it's the only one nearby. The service is the one of the slowest, the food is sometimes cold, and the number of times they've got the order wrong, it's unreal. It's also fairly grotty, not enough cleaning. Had an early morning visit, and even though there were no customers, the bins were full, the tables dirty, and the floor littered. Eventually someone came round to sweep....but then nothing. At least the food arrived quickly....as there was only me there!!

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sums plays . 2024-01-11

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Class. 1.999 wrap of day n that

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Anton . 2024-01-07

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Poor almost non-existent choice of menu items for coeliacs. Cold eating area

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Sharon Lawday . 2024-01-05

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