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3.3

Based on 10.516 opinions finded in 4 websites

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Nº 686 in 866 in Dudley

Nº 19 of 29 Fast food in Dudley

CUSTOMERS TALK ABOUT DISHES WITH..cookedladycoffeesaladeggwetcheesechickennuggetscokeoldpaysausagechocolate

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Parking - beware dont go to this mcdonalds, when you enter the car park a photo of your car is taken at this mcdonalds, you are timed from when you enter the car park not from when you are parked. I could not park and drove round in circles for 30 minutes whilst i was trying to meet a friend here after work. I then had a £300 parking fine!!!!

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Estelle H . 2025-01-11

MORE AT TripAdvisor

Nice place the staff are very pleasant! Food is also nice and hot.

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Kerry . 2024-12-28

MORE AT Google

Always forgetting items off the order and then when you go up to claim the lost food. They sit there and give you dirty looks and just ignore you.

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jack d . 2024-12-24

MORE AT TripAdvisor

Can’t complain about the food but ordered from here twice now and both times no straws for the drinks or sauces.

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Joshua Kearns . 2024-12-21

MORE AT Google

Possibly the worst mcdonalds within the West Midlands. Used because its local and every time its been appalling. Fries tasteless and always cold. Burgers always look like they have had 12 rounds with Mike tyson. Staff useless and always mucking around.

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Craigy . 2024-12-15

MORE AT Google

Was asked to park up from drive through and waited, and waited. Almost 15 mins to deliver a simple order to my car.

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Steve Davis . 2024-12-14

MORE AT Google

food fell all over the floor as bag was wet delivery driver very abusive still shouting at us when she got in her car not our fault the bags were wet 2nd time this has happened thr same reason the bag was wet suggest you look at who you're employing I wish I had videod her she was still shouting when she got in her car I do have pictures

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Jacqueline . 2024-12-08

MORE AT Just Eat

Missing food and really cold !!!

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Katie . 2024-12-07

MORE AT Just Eat

No dips for 2 x nuggets no caramel sauce all in all very disappointed with whole meal with a cold meal

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Julie . 2024-12-06

MORE AT Just Eat

Don’t order off just eat. 3rd time they have forgot our food. given us 2 bags of a drinks but no food bag.

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Ellie . 2024-12-06

MORE AT Just Eat

food came cold, after ordering at 17:10pm and delivery times changed 2 or 3 times daughter and myself was hungry. chips came cold they were like cardboard. Big Mac may aswell have been in the fridge. Not happy when they say they don't start preparing it until a driver is there.

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gemma . 2024-12-05

MORE AT Just Eat

Usual McDonald’s food but got worse like most as they prioritise uber eats over walk in customers. A 10-15min isn’t unusual even when it’s quiet. Busier times are horrendous

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Darren Jones . 2024-12-05

MORE AT Google

It wouldn't be McDonald's if there wasn't something missing... What was delivered was freezing cold. Again the driver was fast so the foods been sat in the restaurant.

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Kate . 2024-12-05

MORE AT Just Eat

Food was cold and missing items

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Megan . 2024-12-03

MORE AT Just Eat

Food was cold and wrong order received. I call McDonald’ and spoke to Shift Manager (Bradly) who refused to replace wrong item and didn’t replace wrong order even accepted that that’s their staff fault. Not Right Manager for his job

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Farooq . 2024-12-02

MORE AT Just Eat

Burgers were cold & no sauces added for the nuggets & no straws provide for the drinks

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Clair . 2024-12-01

MORE AT Just Eat

Was cold when arrived and no condiments

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Donna . 2024-12-01

MORE AT Just Eat

waited an hour for a big mac and a big tasty meal...cost £22 and it was cold...McDonald's has to be the worst for prices and deliveries

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Mark . 2024-11-30

MORE AT Just Eat

pops spilt out in bag and should have received one large coke aspaid for large meal, but only got a medium come. otherwise all fine

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Debbie . 2024-11-30

MORE AT Just Eat

The food was cold,really disappointed as we had a busy day and we were really looking forward to it.

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Lorretta . 2024-11-30

MORE AT Just Eat

Food was freezing cold when it arrived, taste and felt like it was just cooked and left there for hours

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dan . 2024-11-29

MORE AT Just Eat

Food was cold, no straws no dips

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Kerry . 2024-11-29

MORE AT Just Eat

Frequently have issues with items either missing or being incorrectly prepared

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Rob . 2024-11-29

MORE AT Just Eat

No problem with the delivery but the burgers were cold by the time they arrived. Can’t fault the delivery guy.

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Matthew . 2024-11-28

MORE AT Just Eat

all of the food was cold and order was missing items

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Eden . 2024-11-28

MORE AT Just Eat

Keep hoping it will be delivered warm enough to eat

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miss . 2024-11-27

MORE AT Just Eat

Egg wasn’t cooked properly, bun was soggyyyy! And cheese was like rubber ! Wasn’t melted !

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Natasha . 2024-11-27

MORE AT Just Eat

We're not sure what mode of transport our maccies came on...a roller coaster i think. Looked like someone had been playing jenga with the big mac and the coke zero we had to drink out of a paper bag 😂

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Rachel . 2024-11-26

MORE AT Just Eat

Love McDonald’s have it every week love the chicken nuggets recommend the 5 pound meal it’s a great deal

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Dalip Kular . 2024-11-26

MORE AT Google

Food was cold and order missing items

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Katie . 2024-11-26

MORE AT Just Eat

Missing items as usual. The food that did turn up was cold. Diet coke was flat with no ice. The driver was quick so my food must have been sat in the restaurant for a long time.

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Kate . 2024-11-26

MORE AT Just Eat

chips were dry, no salt, lettuce was like it had been left out all day 😒

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Joshua . 2024-11-25

MORE AT Just Eat

cold food rubbery fries spilt coffee no straws missing food took long to deliver not a customer happy spent over 50 pounds expected better

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Kerry . 2024-11-25

MORE AT Just Eat

Big mac had the burgers missing

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miss . 2024-11-23

MORE AT Just Eat

My food took over an hour to get here after being ordered, and when it finally arrived everything was cold and melted, with a missing menu item as well. This is completely unacceptable.

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Matthew . 2024-11-22

MORE AT Just Eat

chips old and cold quater pounder no onion absolutely swamped in ketchup couldn't eat it no sauce on the double cheese burgers when you pay £32 you expect it to be eatable disgusted!!!

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Jacqueline . 2024-11-21

MORE AT Just Eat

food was absolutely stone cold

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Tracy . 2024-11-20

MORE AT Just Eat

food never came. had to reorder as he gave me wrong bag. only drinks.

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Corinne . 2024-11-20

MORE AT Just Eat

the mcflurry was tasteless as failed to deliver

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Clive . 2024-11-18

MORE AT Just Eat

My packaging was open when i received it and i have no sauces and i shoukd have four!

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JAY . 2024-11-16

MORE AT Just Eat

Where’s my Coca Cola ???? Also had this food been on the roof of the car when it was delivered it’s the middle of November it’s like it’s been held out the window on the way here it’s cold as ice. Cheese bites have gone in the bin burgers have gone to the dog absolutely terrible

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Cmoney . 2024-11-15

MORE AT Just Eat

Even though I ordered the menu with fries, I didn't receive any fries, only hamburgers.

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Sahan . 2024-11-15

MORE AT Just Eat

I ordered the burger for two meal for 9.99 and only 1 burger turned up. How hard is it to read a screen and pick the correct order. Honestly shocking. My 7 year old could get that order correct.

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James . 2024-11-14

MORE AT Just Eat

Driver was there waiting for half an hour and when food arrived it was cold and fries were like cardboard

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Andrew . 2024-11-12

MORE AT Just Eat

Lovely helpful staff. Very clean and very good service.

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Stevie Potter . 2024-11-12

MORE AT Google

Brilliant service, lovely staff, especially the lady cleaner, she so helpful 😀

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EILEEN FOSTER . 2024-11-12

MORE AT Google

Most of the food was okay, but I however one burger was wrong and had a massive knock on effect on my autistic friend since now he can't eat

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Ryan . 2024-11-10

MORE AT Just Eat

my breakfast roll came with egg on when i’m allergic and selected to have no egg on it

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Dominic . 2024-11-10

MORE AT Just Eat

tonight's food was cold had to microwave for children to eat ,did not need a straw for mikeshake even thought wasn't one .worst experience ever from here ,I could have come in to you and got bet experience.so all ---------

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Paul . 2024-11-09

MORE AT Just Eat

There was a bite out of my burger

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James . 2024-11-09

MORE AT Just Eat

No fruit bags for the kids, no straws, no napkins soaking wet bag and half full cold fries.

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Adam . 2024-11-09

MORE AT Just Eat

Fries freezing cold. Diet coke instead of full fat so I've been charged wrongly because of sugar tax. 2 x sites instead. This is Mc Donald's inability to put the correct terms in the order. the Driver was lovely and everything arrived on time.

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Karen . 2024-11-08

MORE AT Just Eat

Not nice nd missing food very disappointed

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Cerise . 2024-11-08

MORE AT Just Eat

Yet again got no sauce with my delivery!! I can’t eat plain chicken selects they are so dry!! Not happy at all as this is about the 3rd time now I haven’t received any sauce!!

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Claire . 2024-11-08

MORE AT Just Eat

was cold and took around an hour

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Lucie . 2024-11-06

MORE AT Just Eat

Food is normal. Not enough parking area. Atmosphere is ok. Staffs are attentive.

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Max leung . 2024-11-06

MORE AT Google

Very quick delivery and food was hot

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Kirsty . 2024-11-05

MORE AT Just Eat

How hard can it be. Order is printed out. Items missing every time I order. Infuriating especially when you have a child's meal missing

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Louise . 2024-11-03

MORE AT Just Eat

My drink come spilled all over so I have paid for a drink and half of it was gone

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Chloe . 2024-11-03

MORE AT Just Eat

everytime order food from this McDonald's it always arrives freezing cold it's becoming annoying

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Jade . 2024-11-02

MORE AT Just Eat

Food delivered all cold. Items missing. Awful!

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Shauna . 2024-11-02

MORE AT Just Eat

They put the wrong sauce in the bag and no straw for the milkshake. How hard can it be to get it right? I won't bother ordering again.

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Richard . 2024-10-31

MORE AT Just Eat

People seem to leave negative reviews on this McDonald’s, I have never had a problem and always order from them. All good for me!

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Carl . 2024-10-31

MORE AT Just Eat

Liam was SO polite, upbeat and genuinely caring about his job! Well done Liam! We hope you do well at McDonald’s, you were a breath of fresh air!

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Rebecca B . 2024-10-30

MORE AT TripAdvisor

no sauce provided at all, hot chocolate was cold and weak

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MICHELE . 2024-10-30

MORE AT Just Eat

Cold food , even a 7 year old said it tasted like it was made an hour ago . No straws for our milk shakes . No ketchup no apple bag . Asked for book in happy meal got the toy instead. Will not be using this branch again .

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Sue R . 2024-10-30

MORE AT TripAdvisor

The food was cold by the time it arrived. On tracking it was being prepared a long time before driver arrived at resturant

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june . 2024-10-29

MORE AT Just Eat

This is dieibolitical l missed nuggets from my order

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Callum . 2024-10-29

MORE AT Google

food was OK, waited for food to be done, speedy delivery.

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Trudy . 2024-10-26

MORE AT Just Eat

my food was cold and fries seems not freshly cooked very disappointed

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Donna . 2024-10-26

MORE AT Just Eat

mcdonalds halesowen yet again missing items from order.

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Sarah . 2024-10-25

MORE AT Just Eat

They are a joke order every time is wrong can’t read an order muppets working there

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Andrew . 2024-10-25

MORE AT Just Eat

I need to learn where my front door is as it's not where I thought

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Clive . 2024-10-25

MORE AT Just Eat

Abysmal delivery as drinks delivered upside down and went everywhere - what’s the point of a meal without a drink - not the first time poor delivery on this route

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Wilde . 2024-10-25

MORE AT Just Eat

Food was cold and my burger full of pepper!!!!

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Amber . 2024-10-24

MORE AT Just Eat

McDonald’s has messed it up again. Missing items no sauce on burgers no straws. no bbq sauce for nuggets. Poor service

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Stuart . 2024-10-24

MORE AT Just Eat

Having pushed my delivery back 3 times they sent an entirely different order to mine which consisted of mainly ice cream and drinks now I’m down money and starving can this place ever get an order correct utter disgrace

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Shane . 2024-10-23

MORE AT Just Eat

Food was cold specially chips were so cold

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Bhavneet . 2024-10-23

MORE AT Just Eat

Unless it’s a new menus I didn’t realise you were selling a cheeseburger cold! I never even had to wait in the drive trough, and yet when you try to call the McDonald’s number for that restaurant all is does is ring out!! What’s the point in a phone if no one answered it the other end!! Absolutely disgraceful!!! If I were an inspector I’d shut the place down!! Food is meant to be served at a certain temperature and mine was far from it, but guess what, you can complain cause no one answers the phone, and would cost more in fuel just to take it back!!! Lucky I can only give 1 star!!! Absolutely disgraceful!!!!

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jj partridge . 2024-10-20

MORE AT Google

my sons happy meal wasn't inbag, my mac chicken sandwich wasn't in the bag! 20 mac nuggets wasn't there!!!!!!!! absolutely fuming 😤 this is the 2nd time today from 2 different branches! £36.00 order plus £28.00 earlier for my partner and children.....I will be taking this further.

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Kerrie . 2024-10-20

MORE AT Just Eat

yet again only part of my order was delivered. do they do it deliberately I will NOT be ordering on line again.

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Ann . 2024-10-20

MORE AT Just Eat

not very happy ☹️.i order a big mcflurry and got a little one that was melted because how long they took.

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demi-leigh . 2024-10-17

MORE AT Just Eat

delivery time was great, but you keep missing items off orders, how many times!!!

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Michael . 2024-10-16

MORE AT Just Eat

Constantly get told to park up and wait when use the drive through, never any parking when waiting so constantly have to block other cars in.always have something missing from my order. One of the worst mcdonalds out there

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smila 2790 . 2024-10-16

MORE AT Google

food was cold no straw for milkshake it was the same last week

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Ann . 2024-10-16

MORE AT Just Eat

Had difficulty parking our 2 car convoy but with a welcoming smile on her face, the manager (or owner, not sure) made space available for us to park. This was after we cheekily moved a no parking cone we wasn't supposed to lol We then had issues ordering on the app. The issue was swiftly dealt with and the food was great! I'll have to visit this maccers more often.

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phatx2 . 2024-10-16

MORE AT Google

over a hour to sort muly order and the delivery on top of that food was freezing cold and had to bin, milkshake was like liquid not thick at all oh and no straweven if I wanted to drink it I couldn't Absolute joke.

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Tara . 2024-10-16

MORE AT Just Eat

Food of good quality Delivery arrived on time driver efficient and cheerful.

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Gillian . 2024-10-14

MORE AT Just Eat

The state of my order for the price was awful plus missing items as per.

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Charmaine . 2024-10-14

MORE AT Just Eat

Very bad this joke of company keep forgetting bring item every time order are staff so lazy need go back school learn make sure everything there

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Hayley . 2024-10-13

MORE AT Just Eat

Disable toilet door broken. Inside toilet urinated on the floor and toilet seat. Disgusting

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Tomasz Wawrzczak . 2024-10-13

MORE AT Google

Every time I order from this McDonald’s there’s always things missing from my order

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Anthony . 2024-10-12

MORE AT Just Eat

Very bad service Had to wait for drive in order again..when it came, order was wrong again. Don't bother....Lye McDonalds isn't that far away and they are better. Halesowen focus on just eat/web based orders first. The place was empty inside, we ordered basic menu food and still had to hang around waiting in the car, a number of others were doing the exact same thing. Me...I'd go to Lye or make cheese on toast...it'd be quicker....and you'd actually get cheese on toast...

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طارق سيف . 2024-10-12

MORE AT Google

There are 2 Halesowens McDonald’s I picked the wrong one. Food was luke warm. Not there fault mine, but expected it to be a bit hotter.

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Garry . 2024-10-11

MORE AT Just Eat

only good thing about the order is that it was early for once. I ordered 2x happy meals, 1x oasis and 1x medium fries and somehow they've managed to forget the oasis and the fries! how? Happy meals were cold so had to be reheated for the kids.

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Lucy . 2024-10-11

MORE AT Just Eat

Can I get my brownie cause it wasn’t in the bag or refund please

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Tyreece . 2024-10-11

MORE AT Just Eat

all drinks missing from order. can't remember the last time we had all items delivered correctly.

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Chris . 2024-10-11

MORE AT Just Eat

Food was cold, driver said he had to wait 25 mins for drinks when the food was done

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Charlotte . 2024-10-11

MORE AT Just Eat

Never arrived! Ordered at 4:40pm and at 7:09pm listed as arriving at 5:17pm. Called several times with no answer - such poor service.

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Amy . 2024-10-11

MORE AT Just Eat

Cold chips, Chips like cardboard. Chips half full. Burgers the same. took over an hour could tell this meal had just been left on side

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Katie-anne . 2024-10-11

MORE AT Just Eat

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