Based on 10.640 opinions finded in 4 websites
Based on 10.640 opinions finded in 4 websites
Nº 622 in 770 in Wolverhampton
Nº 15 of 23 Fast food in Wolverhampton
Opinions
Do not use the My McDonalds app to order from this particular venue (Cannock Road) as items regularly are missing from order
Craig Beards . 2025-01-08
MORE AT Google
Poor service delivery drivers get priority over the drive through always have to park up and wait while they walk in and out constantly
Debbie churm . 2025-01-01
MORE AT Google
Never have anything in stock, everything’s not been available for over a week plus now
Kay99x . 2024-12-30
MORE AT Google
Very slow service and the place was empty. Also didn't actually blend the ice drinks. I'd say avoid this McDonald's rude staff very slow service
serenity spike . 2024-12-27
MORE AT Google
cold & tasteless... disappointed
Gary . 2024-12-10
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Missing food, wrong drinks, barely Luke warm. Has to be the worst maccies around
Kelly . 2024-12-09
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Lovely hot fresh food! And absolutely lovely and polite delivery driver! Thank you
Jo . 2024-12-07
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delicious. better than previous weeks
Laura . 2024-12-07
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mcplant burger was tepid fries were the same.
Katie . 2024-12-07
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This is the 4 th review I've left and sad to yet again that place is a joke the management and team members need a complete overall. And I think trading standards should be notified of there poor performance.
mark . 2024-12-06
MORE AT Google
You spend £45 on food for a Friday family treat &end up missing half your order! Not on! So now 2 people have to go without. It’s not rocket science putting food in a bag.
Stephanie . 2024-12-06
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food was missing 2 meals all food was freezing £47 down the drain.
Tammy . 2024-12-05
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McDonald’s need to get around the fact that the food when delivered is luke warm, which spoils the enjoyment of the food. If they can rectify that then it would be brilliant.
B . 2024-12-04
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wen man past me the bag my coffee fall owt the bottom ov the bag caff on my floor bye front door. lid wos not on not his fault it's hew mad it and put it in bag hafh a cup l had
Kerry . 2024-12-03
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i am not happy even though i didn’t change my address but i told the driver there has been a mistake ask me for postcode and have the audacity to not bring it even though it’s 10 mins drive
Jada . 2024-12-03
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she was so nice and very polite
Kelly . 2024-12-02
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Food was freezing and Big Mac missing
Fiona . 2024-12-02
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Food was cold we orderd full fat coke and got all diet cokes
Mollie . 2024-11-30
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food was really cold, burger was really hard
Lilly-Rose . 2024-11-30
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Food was cold & toppings were missing on the burger
Emma . 2024-11-30
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The man was sitting at the end of the road with my food and it was freezing when I got it
Demi . 2024-11-30
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Food was cold, took forever to get here and we didn’t have a straw for our drinks
Allisia . 2024-11-29
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not happy was delivered by foot hot chocolate was all over the food
Kerry . 2024-11-28
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cold food again. not sure why I keep going back
Gavin . 2024-11-28
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One of the large cokes come half full
Anthony . 2024-11-28
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the food was great but the nuggets tasted overcooked and like they sat in the UHC way too long, other than that the food was INCREDIBLE.
Daniel . 2024-11-26
MORE AT Just Eat
Food was fine, when it arrived. Very slow service, and it seemed that the drive through and delivering outside to people in their cars was a higher priority than the customers waiting in the store. Other staff just waiting around seemingly not doing much. Despite there being two disabled parking spaces, these were used by Just Eat delivery drivers and people without blue badges, meaning I had to struggle out of a smaller space. Nothing was done about this by staff.
Happy News . 2024-11-26
MORE AT Google
The nuggets, burger and McChicken were lovely. We received two medium fries instead of two large and they were cold
Maxine . 2024-11-26
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Food was missing the double burger deal only half sent
hayley . 2024-11-25
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Completely wrong order, order that was delivered was 4 hours old
Connor . 2024-11-25
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Not happy with my order, drinks had spilt everywhere and cold food!
Bradley . 2024-11-23
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Never turned up had to collect it myself after waiting over hour and half
Denise . 2024-11-23
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for once everything came as normal, we had the milkshake that had flavour when normally it doesn’t come or we don’t get flavour, fries had salt on, drink came with ice, no issue with this food at all
Sophie . 2024-11-23
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Missing 2 chips one burger all freezing cold
Tom . 2024-11-22
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Food was cold and had to be put in microwave. This is the 2nd time in a row our food order has been cold but when it's delivered by a guy on a bike it's no wonder.
Neil . 2024-11-22
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hot chocolate was watery and half full, vanilla milkshake was actually banana, fries were ice cold, galaxy mcflurry had syrup in it when asked for none
Logan . 2024-11-22
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fries were cold alon side the sauce and i didn't get a straw but the nuggets ice cream and dippers were alright
Ben . 2024-11-21
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Everything is cold and milkshake melted
Zoe . 2024-11-21
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Very cold, delivery time kept changing
Paige . 2024-11-21
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Didn't receive what I ordered. So it cost me £20 for a burger. Rubbish.
Richard . 2024-11-20
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food was all fallen out of packets and less cheese dipper then stated also no condiments
Charlie . 2024-11-20
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Joke no order been delivered a no show disgrace nothing to do with quality cuz didn't receive
Chantelle . 2024-11-19
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Worst McDonald's I have ever been to. Do not recommend
XxSunshinexx . 2024-11-18
MORE AT Google
Where are my fries this is unacceptable
Jack . 2024-11-17
MORE AT Just Eat
brought 2 happy meals packaging was just dashed in with hardly any chips in 1 food hardly even warm joke when its any come from round the corner and come early wouldev rather waited for the food to actually come decent
Jemma . 2024-11-16
MORE AT Just Eat
Theo and Holly absolutely brilliant an asset to your restaurant. Mc Donald's should be extremely happy to have them on board A1 SERVICE
Andy on Tour Broken Dreams . 2024-11-16
MORE AT Google
I received a big Mac in the steel and half of the big Mac is missing
Kerron . 2024-11-16
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food cold I ordered double burger & got single.only refund 1.92 insult how much I paided.
Michelle . 2024-11-16
MORE AT Just Eat
Delivery driver was rude with attitude problem to me in front of children this person needs sacking has no customer service at all
Lianne . 2024-11-16
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delivery driver was rude , didn’t leave it outside and woke family up - food was also cold.
Dwayne . 2024-11-16
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Mc Donald’s fault. No sauce on Big Mac and patties burnt
Paul . 2024-11-14
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our food was cold when it got here he was at the top of the grove for ages on the map
Donna . 2024-11-12
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I can’t understand why food is always cold I live practically 5 mins away
Bonnie . 2024-11-12
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Yet again no straws or sauces only little things wrong but it’s every time
Richie . 2024-11-11
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They gave me the wrong drink when I ordered a strawberry lemonade. and the food was basically cold
Beth . 2024-11-10
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I’m absolutely appalled at the behaviour of the managers at this establishment. They will be lucky if I don’t report them to higher up! The whole order was completely wrong and the manager was very snotty about it saying she wouldn’t refund us all she can do is replace what’s wrong. When it’s brought to the counter she slams it down, gives us a dirty look and says “enjoy”.On top of that, food was cold and the same manager was standing talking to other colleagues about their plans for the weekend while our order was sitting on the side. I cannot believe the behaviour of who is promoted to manager these days. McDonald’s, you need to sort yourselves out!
Rubixio 7 . 2024-11-10
MORE AT Google
This is the worst Macdonalds in the area. We waited ages for our food. Even after we complained we ended up having to go inside to collect our food.
Denise Pinkerton . 2024-11-10
MORE AT Google
Food was cold looked like it was chucked about in the bag I’ve already complained an I’ve heard nothing back I’m disappointed as I spent so much money on this order
Saffron . 2024-11-10
MORE AT Just Eat
Missing items from order, phoned restaurant didn’t want to know, bags arrived ripped and open, contacted just eat no response as yet! Appalling service today!
Chell . 2024-11-09
MORE AT Just Eat
I've been sent my drinks but no food it's a joke
ian . 2024-11-09
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Driver left without giving me my order
devon . 2024-11-09
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Delivery driver messaged me afterwards. "nice eyes" etc. I'm 16 and clearly underage. very uncomfortable.
ruby . 2024-11-09
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Missing burger and cold chips hald a drink
terri-ann . 2024-11-08
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Delivery driver was very friendly and professional.
Barbara . 2024-11-08
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No sweet and sour dips that I ordered you sent me barbecue sweet curry and ketchup
Adrian . 2024-11-08
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Every time I order food from this McDonald’s they never send sauces I order, this time there was also no straw and only 1/2 a portion of fries
Tracey . 2024-11-07
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Good took forever to arrive and was stone cold when it finally got here.
Selena . 2024-11-07
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Food freezing cold mc Donald’s wont do anything about it absolute joke
Laurs . 2024-11-07
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A medium classic Coke was missing and the fries were cold
John . 2024-11-06
MORE AT Just Eat
Horrific, we don't live too far so this one is convenient for us when we do need to go, other than that we drive the little extra to a different McDonald's. Over the years we've had plenty to complain about and nothing has changed, a 50/50 chance of getting an order correct, recently our last 2 trips have been terrible, firstly we went in and within minutes it said our food was ready to collect, but 20 minutes later still waiting. Whilst the young girl behind the counter came out and stood with her friends putting in their order on her phone and got their food before ours, my husband asked her where ours was and she said she'd go check 2 minutes later she came back and asked if he was waiting to be served! Our food eventually came. 5 meals in one bag was ridiculous, it didn't even fit in and had to flag someone down for another bag. Husband asked for a chicken big mac, he got a beef one. Then our other trip the coke was more than flat, it tasted so bad i thought something else was put in it!! I chucked it asap, i only had a cheeseburger but looked like someone dropped and stood on it. We've found hair in our food before and drinks are warm and hardly filled. It's not gourmet food so not hard to get wrong, but after this I can honestly say i will never go back. This place needs a major revamp of working machines and employees or shutting down!
Kachar 31 . 2024-11-02
MORE AT Google
wrong address after I change it
Gurbinder . 2024-10-31
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Food was cold and things was missing drink spilled all in the bag
Demi . 2024-10-30
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Food was cold baps dry items missing
Rebecca . 2024-10-28
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Always forget something from my order!!
Annie . 2024-10-27
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missing bacon on the flatbread
Alex . 2024-10-26
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Food was cold; delivered 30 minutes after prep. However, all items were there and correct.
Emily . 2024-10-25
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Meant to be no star, food was ready asap, timing on the milkshake and custom mcrib sticker, but took 50mins to get to me, food was cold, very disappointing. I have put in for a refund. app showed it was still in preparing the whole time, only changed time when I refreshed it to my current time.
mrs . 2024-10-24
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had to bring my cola back cuz it was half empty and had to change it for a Van milkshake cuz I asked for one of those...but yeah
Jacob . 2024-10-23
MORE AT Just Eat
no Straws for the drinks??? no napkins??? and no dips for the nuggets!!!
Laura . 2024-10-23
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never got all my order and what I did get was cold chips tasted like cardboard and ice-cream had melted overall extremely dissatisfied for £30 was not worth half that!!
Kaz . 2024-10-21
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Very fast, no fuss , correct order
Nav Star (Elite Produxions Ltd) . 2024-10-21
MORE AT Google
over 30 mins late and freezing cold
Kerry . 2024-10-21
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the mcspicy burger is burn and im not happy.
Aanya . 2024-10-20
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Chemical taste to the COCA COLA full sugar! Do not drink it - it is not right. Only get this in the cannock rd Maccys not stafford rd! Order on app made to park up and wait 15-25mins each time. Fries always cold like cardboard. Absolute shambles of a franchise.
A R . 2024-10-20
MORE AT Google
Food is cold. Burger missing. Cant get hold of anyone to sort problem. Happens every time i order. Will not be using agai
lucas . 2024-10-19
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Very little ability to track order. Delivery man friendly. Food a little cold.
Angela . 2024-10-19
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Chips and chicken nuggets were cold and hard. Missing 2 dips out of the order
bethany . 2024-10-18
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rude delivery driver brought us the wrong order then continued to argue with me
Sophie . 2024-10-18
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this a joke half my order is missing
Edyta . 2024-10-17
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not the couriers fault but this was delivered to the wrong address again
wayne . 2024-10-16
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Wrong food delivered and when food came was stone cold
Rebecca . 2024-10-16
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Our favourite restaurant,always have a lovey chat with staff and food is hot and fresh
Julie Watts . 2024-10-15
MORE AT Google
Food never turned up and the staff just didn’t want to know the app kept saying driver was at restaurant and nothing else
Andrew . 2024-10-13
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Everytime we order a white tea the milk is missing. This is a small thing but very important x
Angela . 2024-10-13
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Bever received food. O want my food please
Louise . 2024-10-12
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Awful food came cold, called got told to call another number, rude staff.... apparently she was a manager called me mate, said I should drive over and as a gesture she would replace food, idea is we order takeaway not to drive 🤔
Theresa Stangoe . 2024-10-12
MORE AT Google
3/4 of the last orders they have missed items. Clearly can’t keep up with the demand
Sarah . 2024-10-12
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Food was cold had to put it in the microwave and it never tastes as good. Very disappointed.
Neil . 2024-10-11
MORE AT Just Eat
he was really nice and polite always has a smile on his face
Kelly . 2024-10-11
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We never received our order. Phoned McDonald's at Fallings Park who were no help whatsoever. It says our order was delivered but it wasnt delivered to our address. Absolutely disgusted with the customer service.
lynn . 2024-10-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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18105 Opinions
Ordered food from here and waited almost an hour for my food. When it eventually arrived the bag was all scrunched up, my pancakes were stone cold, my McFlurry’s were melted and to top it off my hot chocolate was also cold. Very annoyed since the food isn’t cheap either .
175 Opinions
BEST SALT AND CHILLI CHIPS IVE HAD , curry sauce is also nice very unique, the only issue I had was I asked for no bean sprouts in the chow mein but it came with them in. Would order again 10/10
141 Opinions
We used to order via telephone and pay cash on collection but they now want me to pay card over the phone. Firstly I’m not comfortable giving a company like this card details over the phone and secondly I do believe in trying to use cash where possible to support small businesses. Because I want to pay cash I now have to go in and order, pay the cash then wait 15-20 mins (more judging by reading the recent reviews on wait times!). I may as well go to Popins on Limes Rd if that is now the case, there’s no benefit or convenience with going with Village Plaice anymore. Terrible decision that no doubt other customers are suffering with too.
296 Opinions
I've not been for a while when the brothers ran it was always friendly, always spotlessly clean and the staff always friendly. It's looking tired now and I felt like I wasn't welcome pizza was ok.