Based on 14 opinions finded in 1 websites
Based on 14 opinions finded in 1 websites
Opinions
El servicio al cliente lo es todo, especialmente cuando encuentra un problema. Nuestro pedido era incorrecto y recibimos muy mal servicio al cliente de Ellie hoy. Su actitud era repugnante e incluso me miró mientras le explicaba qué elementos eran incorrectos. Sin embargo, otro colega, Lewis fue excepcional y se disculpó, un mérito para el equipo.
Maxine W . 2024-08-16
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Recientemente visitó este McDonalds para el almuerzo. Perfectamente situado justo al lado de la carretera. Personal amable y acogedor. La comida era cálida, fresca y fuera de la parrilla. Muy recomendable!
JFWhite . 2024-06-18
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Don’t buy the frappes just bought one and the ice wasn’t blended properly now I have no drink, I don’t know what my food is going to be like let’s see!
sophrosexx . 2024-05-12
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Incompetence personified the restaurant is dirty and the staff are incompetent, the service is incredibly slow and when the food comes it is cold, been here several times and it’s always the same, it’s not difficult guys you sell fast food it’s a place of convenience when people need food fast you do none of it. I used the bathroom facility yesterday and it was dirty and smelly and no one appears to care I won’t be using this particular McDonald’s again.
John T . 2023-10-01
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So I came about 13:30 today to pick up our big order which came to £30+, when I came through the drive through there was a young lad waiting for me with braces who looked no older then 18 who told me that the payment didn’t go through. I showed him that it had and he kept telling me it hadn’t. It said that it had been collected and the money came out of my account but they kept telling there was nothing they could do?! Absolutely ridiculous worst experience I’ve ever had at a McDonald’s and a very strange one at that… I just don’t understand how they can mess up something so simple? They said that we will get a refund within 7-10 working days but how can we get a refund if it states that it’s been collected so someone else must have taken it? Robbed in broad daylight of £30 Avoid at all costs.
James B . 2023-06-24
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Been calling here several weekday mornings over the last few weeks for a morning coffee on a long commute. The white coffee I order is always like warm, I have asked several times to make sure it is a white coffee and not a latte without any joy so finally, yesterday I ordered a black coffee and asked for a couple of sachets of milk. I thought this would solve all the problems but this was cooler than the white coffees I had been ordering, something very wrong if a black coffee is barely luke warm, on top of this the coffee machine is regularly out of order and you quite often end up being in the drive thru for 10 mins just for a coffee although there is nobody else in it. This is without doubt one of the worst franchises I have visited.
sclark7576 . 2023-04-01
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It’s a McDonald’s, so rating reflects what it is and not in relation to other places. What else is there to be said?
Tufty_B . 2022-11-21
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Literally the worst drive-though you could use, they have messed up my order 3 times in a row on 3 separate occasions! How??
KeithL1699 . 2022-10-30
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I went in today with my other half for breakfast before our long trip down south. Food was lovley as always and as we were eating a massive wasp flew out of nowhere and was bugging us quite a bit. Other half not bothered. Me on other hand am not a fan of wasps and was freaking out. Two lovley ladies who worked there allowed us to seat somewhere else and they dealt with the wasp and chucked outside. Just want to say Thankyou. If that were me in my shop genuinely don’t think I’d have the courage to go near a Queen wasp like that haha!
shannonrB8422DQ . 2020-10-24
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food excellent, however kept waiting at the order point for no reason and no acknowledgment, both lanes open yet was favouring one, no wonder the queue so long if both lanes are not being used
R1chbailey . 2020-07-11
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Stopped in for a coffee whilst passing on a long drive. Coffee was good, as was the service and was a clean restaurant.
mikey_P7 . 2019-12-19
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This was my first visit to this McDonalds. First impressions were great and saw a very clean modern restaurant. Staff were on top of things and the place was exceptionally clean and tidy. This included the gents! Service was quick efficient and courteous. Meal as good as ever. One of the best McDonalds that I’ve visited. Looks like a good management team in place. If you like a McDonalds I can highly recommend
Bordersgeezer . 2019-10-16
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I don’t often frequent McDonalds,however I was bullied into trying one.....and surprisingly for the price you pay,they ain’t half bad! Call me a snob if you like,but a Macca would be further from my thoughts than Borris Johnson winning the 100 metres at the next Olympics!
freddiedoncaster . 2019-08-17
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Located in a strange location in a business park and next to a police station this place still delivers good burgers etc at great prices. Following the recent welcome trend in a lot of McDs some of the staff here are of the more mature and "sensibly intelligent" kind and the whole place was well managed. Service was quick despite it being busy, and the food was good although just hot enough. Car parking is limited but some nearby street parking is available. Just another great McD - time efficient and cost efficient food!
PabloMorley . 2019-07-29
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695 Opinions
My family came here for my nieces 16th birthday after we had been to the Wildlife park Christmas lights. We were all quite excited about the experience which were soon dashed and I wish we had read these reviews before booking. We were all sat down at the table and despite the restaurant been quite empty, only three other tables and there been about 10 members of staff floating about we had to ask to order. Order was eventually taken and food arrived in a deficient time but was mediocre. The beef burgers were very disappointing , really thin patties that were dry and over cooked my mother left most of hers. At no point through eating did any of the staff approached the table to check if anything was ok or to ask if we needed more drinks despite us having refills. After finishing the meal we sat again waiting to be cleared so we could have deserts, but again no staff came till we asked for the table to be cleared. We had brought a birthday cake with us which the staff did bring out and sing so that was nice, but we never got asked if we wanted deserts and we never got the one that came with the children’s meal. We decided to just ask for the bill and leave. Overall the experience was very disappointing, the food was below average, the service was bad all staff you seem to be young and experienced with no supervisor or manager around. Just before leaving, we did voice a disappointment to staff and we were offered free desserts, but by this point, we were all stood up with a coat on and just wanted to leave. Im quite surprised after reading reviews as the bad ones seems to be consistent for quite a few months and no change seems to have happened.
1822 Opinions
Couldn’t fault this place, the food is beautiful and everywhere is clean and well kept, all of the waiters/waitresses provide such good service and have a warm personality, and we have had many extremely pleasant experiences with the specific waitress, Alisha, who made it all so much better.
6073 Opinions
Lovely place, amazing food and great staff. Charlotte has served me many a times and has always been brilliant. Would recommend to anyone
2600 Opinions
It was nice food, unfortunately we had people shouting across the room to another table of people. Also check your bill as they tried to over charge us
1359 Opinions