McDonald's in Ealing

Nice to grab a quick breakfast or other meals

Another update after 2 years. Then I ordered Triple cheese burger, only 2 patties were inside…their kitchen staff could not count 3. Besides, still continue the situation that they miss something when I ordered more than 2 meal sets. This is a clear sign that they can not serve 3 or more even number of patties. The worst McDonald’s for me. They made mistake 2 times in same order. They forgot to give me 1 meal sets completely and They can’t understand difference between Toy or Book for Happy meal as well. If you take it away and call to them for compensation, no one will pick up your call and have to come back here. What they will say is “sorry” with frivolous attitude. If you will order more than 2 meal sets, be careful. That order will exceed their poor capability and they will forget yo serve something….

Ordered double quarter pounder meal and a coffee. Burger was missing, 3-4 weeks later still no refund!!! Avoid!!!

It took about 20 mins to get 2 happy meals. Really really slow service and grumpy staff.

when the food arrived the drink bag was soaked and half of the coca cola was spilled and some of the 2 oasis werealso spilled but hte food was fine

I haven't received all of my order iam mismissing sos and fries

I paid for an order i didn’t receive

Kept changing time. Had to wait a long time food is cold

Prep took FOREVER and all of my dips were missing when it eventually arrived. Tasted fine though.

Every time you send a driver, The always gets lost. They don’t answer their phones when you try to call and the food always comes freezing cold and the drinks all these damage. I am not one bit happy can you start sending drivers that knows the way to this address?

Very professional polite friendly just eat you are very lucky to have this fine young gentleman in your employment

All the food was cold and tasted stail? Was too late in the evening to order again or try and get the food replaced so had to throw it out. A waste of an order and costly unfortunately.

Very rude staff and very very poor service and most important very slow

Driver was one hour late, exceptionally rude. Kicked my front gate open and repeatedly went to the wrong address as he was hanging up on me rather than listening

I requested and payed for 2 McFlurrys, the normal sized ones. However, I got 2 mini McFlurrys instead. Too many mistakes are being made with McDonald's Orders. This is absolutely appalling. And it seems like no matter how many times people complain, these mistakes keep happening too many times

20 pack nuggets missing. no refund. why are we paying for just eat i dont get it

I have one chicken nugget happy meal missing

missing items x2 double cheeseburgers

I think you saw on the order i clearly stated that I didn’t want a potato Rosti and there was one in my breakfast wrap

ordered yesterday, still not get my food, restaurant have incompetent workers...

Food is not edible it’s freezing cold and dry and chewy. Not worth the money I paid for Big Mac meal. Very disappointed

Worst experience. Food came damaged as the drink had spilt because of the driver and was not even compensated for the £13 order. I received £2 compensation. Terrible app!

Long waiting time. Staff are very rude no customer skills whatsoever at all.

the courier should have called if they couldn't find the location

delivery time was good, but food was wrapped poorly, fries were just thrown in happy meal box not in bag but in bottom of box, and straws are always placed in same bag as drinks, so straws are always soaking wet, and as they are made of paper, they are wet and soggy, and cannot be used!

How can I order 5 cheese bites, yet get sent 4 cheesy garlic bread dippers… that aren’t even on the menu?! They were good but dude. Really?

The delivery driver was very polite!

I ordered 40 chicken nuggets and only got 19. 1 box came with 19/20 and the other one never came

I did not receive my breakfast roll, I mean you should have told me that there was no breakfast roll so that I could have picked something else; what is wrong with you. Next time I order breakfast; I want a free breakfast roll as I didn’t get the one I ordered today

Food packed at 5:45, delivered an hour later!!!! Completely cold to touch. It must have been cold when the driver collected it, as once he was at the restaurant the delivery was fairly quick.

Late and I got someone else order ?

my drink was all nearly empty all dropped .Not happy customer

Great customer service and friendly staff, a nice clean place

pleasantly surprised all food was there only thing missing was bbq sauce but not the end of the world usually so many items wrong or missing so thank you mcds well done

have not received its yet. what happened

ordered McDonalds hot chocolate drink, half spilled out in the bag

Missing items!! What we did get was cold it’s a waste of ppls hard working money

Why do you ALWAYS send my order with missing items? It's so unprofessional and it's boring. How difficult is it to follow a simple breakfast orde?

Absolutely ridiculous waiting time

delivery was 6.40 to 7.00pm, then changed to 7.00pm to 7.20pm

excellent driver Smart whith drink

Despatch rider went from McDonald’s to Greggs, Then to me. Food was not its usual hotness as a result and the restaurant had missed large fries, sending 4 dips I didn’t ask for seemingly in their place. Disappointed in the service today.

I didn't get any free ketchup sauce

The hot chocolate tasted like dish water

never recieved orderr driver didnt attempt to call or nothing i want my money back

This restaurant should be closed down, every time I order it's something. My last order was cold and now they forgot my burger. I can't believe it.

WELL DONE MCDONALD'S its got to be the first time in a long time you actually got the order correct and nothing missing nothing cold or damaged!! it's a small miracle very impressed keep up the good work

Disappointed I ordered a medium crispy chicken meal and the Tropicana drink I ordered did not arrive

I have got only one hash brown. No sugar with the tea.

II got half the drink I ordered and is not a first time

Half of the order missing, cold food, splashed milkshake, burnt fries!

No extra sausage or bacon like ordered, and the egg was still in the roll when I had it removed

Ordered hot chocolate but they delivered coffee

Great delivery rider. A credit to just eat Great food from McDonald’s team

Worst delivery and worst order I have ever received. Multiple complaints submitted for missing food, cold food, dietary requirements ignored. TERRIBLE TERRIBLE TERRIBLE!!!

My whole order was missing expect the coffee not the first time this happens

The driver’s assistance was amazing. How do i tip??

I waited over an hour and when the food arrived it was stone cold and ice cream is melted.

And the driver fell the drinks on floor I want my refund.

Delivered late. Completely wrong food items. Cold. No point in ordering.

the food came cold and wet the drink was all over my food had to put it in the bin it was un eatable

Chip were cold and chewy and only one straw was packed.

didn't receive my food so not ordering again from here your driver steals peoples food

Turned up the queue was enormous circa 20 people (12.15 pm). The In Prep screen was full, my number wasn't even on the screen. I waited 20 mins and had to leave, the orders being served were at least 10 orders away from mine, They had one person serving. If this was a lunch time rush they need to ensure they have an appropriate number of staff.

Why I’m waiting over an hour for fast food is beyond me

Waiting an hour for few mozzarella sticks and nuggets

Delivery time kept changing. Food came cold!

Food was hot, fries were crispy! Awesome!

Worst served & service. In Takeaway food was not in bag and took the money. Afterwards I came home and rang them but no refund & food was given. Now we don't go there anymore.

Bad thing here is u need 2 walk round and thro the self service tills 2 get 2 mc D they should have own entrance not shared with asda

The app is showing that my order was delivered. Nothing arrived, no order came, I didn't receive anything and was charged, now I'm hungry and without a snack.

Disgrace. Accept orders then cancel because they're closed, don't accept orders 30 minutes before closing time if you can't honour them. Pathetic.

the chips taste like they are yesterday's chips not fresh at all can't eat them they are horrible

The drinks (diet coke) were flat and warm ish, no ice. One of the burgers meant to be - no pickles - but there were.

staff here are obviously ret*rded. do not order here. guy delivered my food in an aldi bag!.

Food good, warm enough. Driver very miserable and impatient. Seemed angry that he had to wait a nanosecond. Not friendly and left my gate open probably as revenge. The 2 stars was for the stinky attitude. The delivery time wasn't bad.

Very rushed with no human touch

Burgers not as shown on their photos. Oily chips and not as crisp

Ordered 2 bacon rolls and got something completely different. Has happened multiple times now. This McDonald’s is the worst. Order elsewhere!

haven't received even one out if 6 sos

Very disorganised staff at the till of the drive-through

No food came, yet the status showed delivered. Absolutely unbelievable this has happened

The order was not even delivered After waiting an hour

I did not receive this order at all

Worst staff, do not listening anything of the customer. Just ignoring.

my food was cold drinks was flat as well no fizz

I know someone who got food poisoning from here 2 days ago.

FORGOT THE BURGER AND ALL THE SAUCES!!!!! HOW

Not interested in this place, poor food

Yet again a waste of my money .. the last 3 orders for delivery this branch has forgotten entire chicken nuggets orders .. I even ordered 6 nugget meal and 9 nugget meal instead of the usual 20 nugget box and they still forgot ALL of the nuggets my child is now .. they're response is simply request a refund or collect myself!! Who's reimbursing my petrol money and delivery charge!?!

yet again this branch has forgotten the chicken nuggets !! how can you forget an entire 20 nugget box .. my kids ate fries for lunch and I ended up cooking anyway .. absolute waste of time and money

It is baccy d's Nothing special

I didn't expect MacDonald delivery in poor condition, food was cold , Chip are not cooked fresh, drink overflow so my food

Driver was extremely rude on the phone and would not listen to where to go. I may as well gone to pick up my own order disgusting behaviour. I hope he never takes a job from me again.

This is really getting out of hand. You never send any sauce and I’ve ordered 20 nuggets. I also PAID for sauce that you haven’t sent it’s ridiculous!

Queue surprisingly fast moving considering how tightly packed it can get during peak periods

Can't go wrong with macdonalds.... but can get very busy

3 out of my 4 preferences they didn't have and couldn't have been more rude.

They do a very good plant based burger

Always very busy, can't get a seat. No seating no seating outside either.